I just want to say Traci was FABULOUS! I am not computer savvy and she helped me with every single thing. I learned how to copy and past and f5 to refresh my screen and how to add and change information on my website. She even went outside the box and helped me with my business instagram page and facebook page to make it more friendly. Ready or not we went in and did it all together. Thank you Traci, I rate you a 10!!