I have to say Chris was great, what a sweet guy. He was patient and went over exactly what is happening with Google and my business being on page one of certain searches. He also went over exactly what to do to get reviews and was very patient. I called the number and the negative review had been taken down. You must have got it to happen! That makes me happy! Thank you so much for what you did. When I called the number you sent the girl who answered was wonderful. She encouraged me to ad more pictures and encourage more reviews and to go to "business.google.com and sign in and see how many amazing things I can do to push my page. I look forward to taking the time to do what she said.....Again Chris, thank you for being so sweet! so I like egumball!