Follow up is greatWilliam is awesome and very thorough! He basically got me started with Google, Apple and my Microsoft account. He was very patient as we were playing phone tag for a while. Thanks for the continuous follow up!
Very good!Leslie is very good and very helpful. She was able to add some extra search words and helped me get my website edited properly.
Great customer serviceGreat customer service with Jeanie. We set up the account and she is doing all the necessary computer work to get my account done. She helped me get all the perimeters done.
Super friendlyThank you Traci for walking me through the control panel for our new service and for being super friendly!
AwesomeAwesome experience with Jeanie today! She basically got my eGumball paperwork set up and helped me verify codes with Google and Bing. Thank you
Positive phone experience with eGumballI am a brand new eGumball customer and I am really looking forward to working with you. I had a very positive phone relationship with Leslie. She was extremely patient, helpful and put up with an attitude that normal people would have hung up on. She was so patient, very supportive and eventually we were able to get to where we needed to be. She didn't twist my arm , pay me or promise me anything. I am saying this from my heart that she really did a great job and I have let her know that I have a very strong positive feeling that eGumball is going to be able to help my business.
Chris is awesomeChris is very polite and great! Everything that Chris was offering sounded like it is helping our business. I was very satisfied with our phone call and the customer service he provided. He did a very very good job explaining the services that I have with you.
PositiveMy customer experience with Leslie was perfect. She was great and did verify the codes for Apple and for Bing. I liked that she provided me with her information and extension. I got it all down and she is excellent!
Done with my set upLeslie helped me with my Google , Apple and Bing page. She was very helpful and informative. Great customer service!
Very goodJose is very good! He helped me with my whole profile! We added some phone numbers and different categories. We did a lot and he was very patient throughout the entire process. Thank you Jose
Wonderful JobJose did a wonderful job walking me through everything. He helped me with the whole control panel and went above and beyond.
Thanks for all the helpWe are a small very busy company and Jonathan was very patient with me. He has been chasing me and trying to get in touch. He did very good and helped me set up a website and egumball account for my business.
Jeanie is patientThank you Jeanie for spending a lot of time with me and being very informative. Thanks for giving me access to my website.
Everyone is niceI like Leslie's voice ! She is very nice and helped me set up my whole Google account. I think everyone is nice at eGumball!
Thank you JeanieEveryone has been extremely helpful in explaining the process and every promise of a phone call was followed through.Jeanie and I were just setting up my dashboard. She explained what all the information was used for and showed me how I can change information, add pictures, etc. I absolutely rate Jeanie a 5 star!
Positive experienceI want to leave some very positive feedback for Leslie. She is courteous, prompt and easy to talk to !
Great jobChris was extremely helpful and great. He helped us set up our account and social media account.
5 StarsChris verified everything for me today and he was very very knowledgeable and polite. 5 stars
Great customer servicePleasant experience with Jeanie. She basically defined everything within your system :)
Thank you TraciTraci got us all set up and helped me go through keywords and put up photos. She also answered all my questions. Thank you Traci
Thank you UmarUmar is great and he helped me a bunch. He helped me with the Google business pages and helped me with a duplicate listing online. I also learned how to do some stuff on our website.
Thank you JeanieMy call was perfect with Jeanie. I like the way she explained everything. She did a good job helping me upload photos to my website and showing me how to make changes.
Jeanie helped me with everythingJeanie walked me through everything on the control panel and answered more than I needed. You guys are great!
I can count on JeanieIt was great working with Jeanie, she is very helpful. She helped me upload some pics and basically walked me through the system and explained everything. I know if I need to change things in the future, I can call Jeanie and she will help me.
Thank youDominique's customer service is very good. She did an excellent job on my account. She gave me more keywords and she got me the codes for Google and two others. I am new to this and she was very very helpful.
A+Jonathan and I covered a lot of things today. He was very friendly and responsive. He is good at communicating what is going on and at the end of the day I rate him an A+. I got good information that I never got before!
Thank you WilliamWilliam was concise, clear and fast. It was good enough that I hung up on the phone without thinking about it. To me that is success!
Very goodDianna is very good. She explained the service very good and I am happy to work with her. She promised me in 48 hours that she would help me with Facebook and gave me her direct line to work with her in the future.
HelpfulPeachy good good! Chris pretty much helped me with everything on the website and getting it set up. We are pretty stupid on computers and he was very helpful.
GreatJonathan has been great! He was very informative and educated me a lot on what you are doing for me. He assisted me in the right direction.
Thank youLeslie has been great! She got us signed up with Google, Bing and Apple. She was very friendly and definitely a 5 out of 5 for great customer service.
Helpful customer serviceWorking with Jeanie was great. She was quite helpful and explained things well. Overall a delight to work with!
Thanks for all your help ChrisChris was able to help me with my Apple and Bing maps. He helped me to add my product photos and get ownership of my Google listing.
5StarsIt was great working with Katrina. She was very helpful in walking me through everything and went above and beyond.
Professional TeamPerfect call with William. He was very professional and helpful. He informed me of so many things that I did not know about and he was extremely nice.
Jeanie is so helpfulJeanie pretty much helped me with everything! She was very nice and set up my portal and got things squared away.
5 Stars for Friendly MyrnaI would recommend this service! Myrna was actually the one that set up my information and she was very friendly. She verified Apple and Bing for me.
eGumball is helpfulChris helped me with putting more items on the listings and he verified my Microsoft Bing and Google page.
Great website helpJeanie was very great . She helped me with everything on the website. She was also very personable too!
eGumball serviceDominique was very helpful and informative. She set up some phone calls for Apple and Bing and was very polite and nice. She helped me really understand what your company is doing for us to increase our business.
Jose is awesomeI think Jose deserves a raise. I am an older lady and he is absolutely great and was very patient with me. He is amazing and he helped me out a lot.
All goodLeslie was really good. She answered all my questions and was 100% patient with me. I have no complaints!
Thank you for being helpfulDianna rectified my website and took me to the page and showed me how to put in information. She was very mindful, patient and very understanding. Thank you for being very helpful!
ThanksThanks Jose for showing me all the ways to make edits to my control panel. eGumball has good customer service.
Excellent customer serviceI received excellent service to receive information for advertising, and explanations were informative. Joseph White and Leslie explained everything I asked in a way I could understand. Leslie went over what I had already set up and we revised it to what I decided that I needed for this property.
Happy with eGumball's customer serviceKatrina was excellent. She went above and beyond and offered to upload my menus for me instead of having me do it myself. She took her time and answered all my questions. I am happy with the customer service I have received.
Thank you JoseMy phone call with Jose went pretty well. He changed my keywords around and helped me add services. I didn't realize that I could change my company description so I was happy about that. 5 Stars
Thank you JeanieGood work Jeanie! Thank you for helping me get my dashboard set up and for great communication.
Awesome workLeslie is awesome, she really is great! She helped me locate my domain name and helped me get the Apple and Bing set up. We are one step closer and I am happy.
Leslie is on it!Leslie is very much on it! She got the ball rollin and helped me set up the verification of my business information before it goes online. Very easy!
Thank you KatrinaMy call with Katrina was great. She is really sweet and very patient. She answered all my questions and knew exactly who I needed to contact outside of eGumball. I liked that she knew exactly what I needed.
EasyThank you Katrina for helping us add our second account. Great customer service and easy steps.
Very GoodDominique is very good.She helped me finalize some information and made sure it was all correct. Everything she did seemed very smooth and I wasn't on the phone for a long time so that was good. It was great that we could get it all done quickly and efficiently.
Great follow upThanks Leslie for going over the Ads that I will have online and walking me through the steps of the phone verification. I really liked that you called me back like you said you would . Its nice to have good follow up!
Awesome customer service experienceMy call was AWESOME with Jose. He taught me a few great things. He really did a good job and I appreciate his patience. He did his best
Thanks TraciTraci is absolutely great and very informative. She explained everything to me in detail and now, I will feel comfortable going into my control panel myself to make edits.
Working with Jeanie is greatGreat! Jeanie helped me with everything! I am new to this marketing and she was so polite and personable, which is rare these days. It was very pleasing to be able to work with someone that cares and makes it easy.
Thank you SamSam is very good. He upgraded my package to silver and saved me a little money! He made it all easy. Thank you Sam
Leslie is great to work withLeslie is very good and very thorough. She helped break down the terminology in our search engine and really explained how we are going to be moving forward with the verification codes.
Leslie is very helpfulLeslie talked to me about some information that needed to be corrected. She was friendly and explained Google my business to me. She also help me set up Apple and Microsoft. Thank you Leslie
Excellent serviceExcellent customer service. Traci is very nice and real helpful . She helped me with the information inside of the control panel and went through every detail. She is really good!
Good jobLeslie did an excellent job at helping me set up my keywords and explaining things very clearly to me. My call went very good!
Great job WilliamWilliam did a great job on my account. He verified some things on my account and was very patient cause I am a dummy. Great job on my Google business page William!
Alex is super helpfulAlex is a nice person! She was trying to confirm some work to get things started. We went through the verification codes and she was very attentive. Alex is pleasant to work with and very generous. Thank you so much for all that you did on my account today.
Easy peasyEverything has been so easy. You guys take care of everything. Myrna took over the maps. I would rate her 5 stars!
William is great!William was very patient and set up my Apple , Microsoft Bing and Google maps today. Everything so far is fine :)
Very goodUmar is very good and did an excellent job. I was actually going to terminate the account and he turned it around. I definitely think he went above and beyond.
Really good customer serviceChris is really good. He verified our account information and set up our listings for Google, Apple and Bing. We had issues with our phone and he did not leave me hanging , he followed up.
ExcellentExcellent customer service from Lynne. She helped me change one of my keywords and also helped me do the Google and Bing verification. I was very excited to get this all done today.
Professional TeamDianna is very professional, very convincing and did a good job. As ignorant as I am , she made it very easy for me.
Customer service is so helpfulGood customer service. William was perfect. He actually helped me out a lot with the set up of my business page on Apple maps.
Smooth processChris walked me through a whole bunch of phone code authorization numbers for Apple, Bing and Google. He went over all my information and made corrections that were needed. He is great and everything went smooth.
Thank youDominique is a very polite young lady. She took down the words that my customers can find me by and got to the point. She did a great job!
5 stars for Great Service!I have found e-gumball to be good at followup (I tend to be slow to respond due to a multitude of tasks on my plate), and professional. So far I do not know how effective but the service has been very good. Dominique was completing my application process. I had to leave a message and she returned my call promptly. She was very helpful in helping me get my first 10 key words and also in helping me check on a similar named business in the area. I give her 5 of 5 stars.
Jeanie is friendlyJeanie is very good. She helped me get my dashboard set up and gave me access to it. She is friendly and has a good personality.
Things are doing goodI have little knowledge about how this works and Dominique gave me a sense of calmness when I asked her questions about the service. She went above and beyond by making suggestions that could help my business get higher rankings. She helped verify my Google listings, sent post cards to verify other pages and was very professional. So far things have been really good.
Excellent job!Marco got me all set up. He did an excellent ! He did a real nice job explaining everything to me.
HelpfulJeanie showed me how to update the control panel and how to sign in. My call went really well with her. She was helpful!
Thank you ChrisChris is excellent and helped me update the Apple listing on the internet and the maps.
Great jobErika is great. She went above and beyond and got me an affordable plan. Now I can still get the business that I am getting from this at an affordable price.
Great jobErika is great. She went above and beyond and got me an affordable plan. Now I can still get the business that I am getting at an affordable price.
Friendly teamThank you Dianna for getting us a website today. You were very helpful, friendly and provided good customer service.
Chris is very niceChris is very nice, very personable and did a really good job verifying my business pages.
Thank you :)Erika did a good job! She reduced the pricing and changed some keywords for me. I feel better now about spending the money with eGumball.
Above and beyondJason was very patient and persistent. He called me daily for two weeks until he finally got me on the phone. He really went above and beyond and has been very helpful.
Very good callVery good call with Chris. He was able to get the Microsoft verification done for my business and verified all my business information.
GreatIf you get rid of Chris.. I will hire him! He is great and helped me with everything.
Everything is coming along greatDominique helped get everything in place. We got the codes that eGumball needed and have things in order now.
Helpful customer serviceJeanie is very helpful and set up the final stages of my website. She definitely made it easy for me.
Customer service is greatMateus is great! I like what he did for me , it was good customer service.
Thanks for being very helpfulTraci was great and very helpful. She went into the website and went over all the categories with me. She showed me how to make adjustments and pretty much reviewed the entire site with me.
Good workDominique was very helpful. She provided very good customer service. I can tell she knows the business well. I asked her about 20 questions and she knew the right answer to every one of them.
Very goodSam was very good, very informative and very professional. It was good doing business with him.
ThanksGive Mateus a raise! He gave me a nice refresher and he was excellent. He explained the why's and the how's of the eGumball service and it was very helpful.
Chris is helpfulChris is a very helpful guy. He helped me verify Apple and Microsoft and reiterated the things we still need to do on the account. It was an overall good call!
Nice jobMy phone call with William went quite well. He was really nice and got someone to work on my website :)
Good customer servicePretty good customer service with Jonathan. He got me set up and he stayed with me on the phone to get my account figured out. I'd say he did a pretty dang good job!
Good good jobGreat job Alex. She got my account done really quick and we got a lot done!
Google helpThank you Chris for getting my Google marketing pages with Google maps and thank you for the leading me into the right direction with the next steps.
Thank you DominiqueMy call with Dominique was perfect. She is a very lovely person and was able to verify my business information.
Amazing customer serviceMyrna was very awesome and very nice! She updated all of our information in our Google account. Thanks for making things easy for me.
Thank you JoseI am quite pleased with Jose. He went through logging me in and showing me all the things I have control of. He made it really easy and did a great job. Excellent 5/5
Smooth callMy call with Leslie seemed pretty smooth. We had no issues and she had an answer for every one of my questions. She explained how everything would flow and I am very pleased.
Thanks for the helpThank you Jeanie for going through everything and showing me how to log into my web page control board.
5 starsThe service was great. Myrna and Archie helped with change of business name, phone numbers, etc. 5 out of 5 stars.
Thank you AlexWonderful customer service. Alex fixed my listings on Google and other sites. She also got my business hours fixed. 5/5
Great workDominique is great! She got me up and running and made things absolutely easy and efficiently. She got me three different codes to verify and showed me how to accept eGumball's invitation.
Chris is patientChris is really good. He helped me with my Facebook information today and was so patient.
So far very easyEasy code authorization! Chris got my keywords set up for the Google search and made everything easy for me.
Great Google helpThank you Jeanie for getting my listings corrected and setting us up right for Google and other search engines.
Thank you so muchAwesome awesome awesome! Dominique verified a lot of information and set me up with Google Maps and Bing. She is putting everything in place for the next steps and was very pleasant and helpful.
Very helpful!Jose answered a lot of questions and was very very helpful. Thank you for making things easy.
Happy with the upgradeThank you Jason for explaining the finer points of service to me. You were a very helpful man! I am not a computer person and you were patient with me. Thank you for showing me how my customers can leave me reviews and get likes with the upgraded system.
Dianna is awesomeDianna came through with what she said she was going to do. She gave me a new 12 month agreement at a lower rate. Great customer service.
FriendlyTraci is friendly and helpful. My call with her went good and she helped me with a list of things to complete.
Jeanie is helpfulJeanie is very knowledgeable and helpful. She is good at what she does. Jeanie did a great job on my account.
Thanks for the accessThanks Chris for submitting me to Google and for getting the website developers to give me access to my log in information.
Thanks for the accessThanks Chris for putting me into Google and for getting the website developers to give me access to my log in information.
Easy control panelGood job Jeanie for getting me setup with the control panel today . You were very helpful!
Very good customer serviceDianna was very good and helpful. She set me up and helped me with billing. I am very happy with her customer service and her time spent on my account.
Fantastic serviceDianna was fantastic and I would give her the highest compliments! She was very helpful and truly did her best on my account. She spent a lot of time with me and really went above and beyond. I appreciate Dianna's help . Thank you so much for everything Dianna
Thanks for all your helpLeslie helped me with everything today and it went great. She got my listings active on all the sites you have. Thank you Leslie
Nice job!Leslie did a nice job and was able to get me my pin numbers to verify a couple of things needed to correct my ad. She did a fine job!
Jeanie is the bestReal good call with Jeanie. She set up my website and made changes. She was patient, polite and very helpful.
Jeanie is very helpfulJeanie was very very very helpful. She was informative and super friendly. Thank you Jeanie for giving us the log in to our back office.
Account set up was greatLeslie is getting the things set up for my listing. She did everything she said she was going to do and did it promptly.
PerfectEverything went fine and perfect on my call today with Chris. Everything that eGumball said was going to be done, has been done so far.
Leslie is great to work withWe are new customers and Leslie was patient with us while we asked many questions.She helped us set up our whole program today.
Thanks for the all the answersI had questions and Leslie was able to answer all of them. She was very helpful and polite.
Thanks JoseThanks for the excellent tour of the control panel and for going through all the sections with me one by one.
Fantastic JobJeanie did a fantastic job setting up my control panel. She basically did most of it for me. Thanks Jeanie
Friendly teamWilliam is friendly and open. He set my account up today and made it easy.
Thank youGood work Umar. Thank you for answering all my questions and updating, changing things on my website.
Jeanie is kindJeanie was really helpful and great. She set my account up and we went through my site to make some changes. She was really kind!
HappyIt seems like everyone uses the word "perfect" and I like that. It makes me feel connection and reassurance. Myrna was able to bring my Google reviews back and get my business verified. Thank you!
Thank you LeslieLeslie went above and beyond to try to get a hold of me. I liked that she called several times to try to get me on the phone. We finally got things set up today and phone call went great.
Behind The ScenesThanks Jose for showing me what runs behind the scenes and walking me through the initial set up. Very good customer service.
Smooth CallMy call with Leslie was smooth, she is very helpful. She helped us get Bing and Apple and reconfirmed our business information.
WonderfulJeanie is wonderful and did a very good job doing everything I asked her to do.
Great jobGreat job Leslie. Thanks for helping me with keywords and getting me set up for Bing and Apple.
Lovely Customer ServiceMyrna is lovely, She really is! She did a great job and I am glad you guys manage my Google My Business page now.
I am a new happy customerI am a new customer and Chris in customer service was very good with my initial set up. He was very patient and got my google issue fixed today. Now my business finally comes up on the maps!
Activation is easyCustomer service is good. Leslie my rep was great and activated my account today. I really liked that she went in depth with details.
Very HelpfulDianna did much more than I expected. She was super helpful and got me a better rate and system that works for me.
Thank YouThank you Sam for assisting me with your program and overall being professional and helpful. Give Sam a raise!
Very nice customer serviceChris was very very nice and very helpful! He finished the first steps to set my account up and made it easy for me.
Good jobAndrew took the time to show me the program and how things are set up. He did a good job
Wonderful experience so farJonathan was wonderful and very helpful. I was having trouble logging in and he took me into my control panel and made some great recommendations. He helped me move forward to my quest for world domination! Thank you !
5 StarsWilliam took care of my account and got codes for Bing and Google. He was very patient and helped me with keywords.
Helpful Customer ServiceAwesome customer service. Jason was very helpful and guided me to understand what I was doing online.
I Appreciate DiannaDianna called me at the right time. She helped me know what I needed to do to fully utilize eGumball. I appreciate her as she was very sweet and polite. It was such a nice phone call!
Very InformativeWilliam was very informative and he finished up my tag words. He entered my codes for Apple & Bing and made it easy for me.
Good workLeslie did good on my account was very personable! She got the numbers to get things verified on all my listings.
Gracias eGumballLeslie me llamó para darme algunos códigos. Ella verificó nuestra información comercial para asegurarse de que fuera correcta. Le daría 5 estrellas a su servicio al cliente.
PositiveI want to give Leslie positive feedback today because her service is amazing. She did everything perfect! Leslie did an awesome job.
Everyone rocks at eGumballEverybody is great ! Jose set up a lot of stuff for me online and transferred me to a nice customer service rep who is helping me out humongous. Everyone is so helpful.
Thank you for all your helpArchie was very helpful! I was trying to log into my client control panel and he walked me through the entire process. He did a nice job getting me through it all.
Thank you JessicaJessica helped me with different tags and information to add to our website to make is easier for our clients to find us. 5 stars!
Alex is wonderful to work withAlex worked very hard and was very diligent. I was very pleased that she took care of my postcards for Google and Apple. I am happy that she made sure that all those wrong addresses and pages online got straightened out. She really understood me & did a great job today.
FantasticMy call with Leslie was fantastic. She was very patient and helped me with everything. She did a good job setting us up with the SEO program.
HelpfulChris was very helpful and answered all my questions. He took care of things for me efficiently and it was absolutely easy.
EasyWilliam's customer service was very good, very nice and he made things super easy for me.
Jose is greatJose was very patient and thorough and helped me understand the control panel. Good customer service
Thank you ArchieArchie knows what he is talking about and knows what makes things tick out in the online world. Don't loose him!
Best AdviserChris was very helpful in getting some codes for Apple maps and Microsoft Bing. Chris is my adviser , and I am hoping we can continue to have a fruitful relationship. Thank you Chris for helping me with things that I don't understand.
Thanks LeslieLeslie was able to help us set up our account and add a few more keywords. She was very helpful.
Top notchYou have helped me tremendously! Chris is doing some positive things for me. You guys are managing my Google words to help me stay in the top 3 positions. Happy I connected with you guy! Chris is top notch!
Thank you so much TraciVery good customer service provided by Traci. She walked me through what I got and did a very good job. We give her a "Attagirl" !
Great people to work withExcellent service. Your the kind of people that I like to work with. Leslie was precise and got the work done. She definitely went the extra mile.
Very helpfulJason was very helpful and took care of my situation. He went above and beyond today!
Thank youDominique was terrific and took care of my issues one by one. She did a great job!
Great serviceThank you Dianna for taking your time to answer all my questions. You provided very good customer service.
Thank you for being so helpfulAlex is very helpful and good! She made everything convenient for me and gave me some advice regarding the label of my business. She also found the best category for my business listing.
Jeanie is the sweetestSweet Jeanie. She helped me make changes and updated my password. She is such a real sweet person and very patient. Nice customer service representative.
Thank you JeanieThank you Jeanie for getting me familiar with the control panel and for setting all my service areas up. In addition I appreciate you eliminating a ghost website that I have been trying to get rid of for a long time. You are the best and super patient!
Terrific customer serviceJeanie is terrific. She helped me setup my email and walked me through the entire settings. I liked that she gave me great ideas too!
eGumball gets the job doneMy phone call with Leslie went fantastic. She got everything done all together in one phone call. It was so nice that she was able to get it all done in one call to me. I have done this in the past and it usually takes multiple emails, calls before it gets done. 5 stars for being efficient!
AwesomeMy customer service experience was awesome, it was good! Leslie got me all the code numbers that pertained to Google, Apple and Bing.
eGumball Increased my business!!!!You helped me get out there ! I almost went out of business! Your company is definitely gets 5 Stars! Jason when I have a problem understands, and gets me out there! Fixes everything right away! Your prices are amazing especially for new businesses that can't afford to pay big money for others! I worked so hard to build my business yes small mom , and pop shops don't survive competing with the big chains. My hard work , and Jason , and your company increased my business 3 times in 3 months ! Thank you I want to cry everyday I had knots in my stomach until I signed up with egumball now I get knots in my stomach cause I'm so busy ! Now I'm exhausted ! Thank you so much ! If you were in front of me I give you all hugs! 5 stars all the way ! Thank you over , and over again!
Good jobGood job eGumball for setting up my website for my business. Jeanie explained everything thoroughly today so I liked that. I never felt rushed during the phone call and she was really patient. Thank you eGumball
Customer service is greatGreat great great! Thank you Leslie for getting me the codes for Google, Apple and Bing. Thank you also for setting up our keywords and getting our address corrected. You answered all my questions and took care of everything that needed to be taken care of today.
Thank you Mateus & eGumballMateus did a very good job and explained everything that I needed on my account very well. He helped me out quite a bit today and verified my Google account.
Leslie is helpfulLeslie is excellent, very articulate and kind. She helped me understand everything and didn't rush me with anything.
Todo bien!Todo está bien hasta ahorita. Alex pudo ayudarme a deshacerme de una página de negocios y, al mismo tiempo, crear una nueva pagina para mí. ¡Creo que hasta ahora ha hecho un trabajo increíble!
Thank you for being so helpfulMyrna was very helpful. I think we got everything done today. She made things super easy and was very patient with me. 5 out of 5!
Pretty easyPretty good call with Dominique. She helped me set up and verify my information and took the data and passed it on. I got calls from Google and Apple today and it was all pretty easy.
Great jobJason was great. He basically helped me upload pictures online and showed me how to set things up.
Easy to work withJeanie is very pleasant, nice and easy to work with. She is a lovely young lady would did a great job with my keywords.
Good job!I felt very comfortable working with Alex. She was great and did a good job setting everything up. She made things easy for me big time.
THANK YOUThank you Umar for good customer service and for upgrading our account for free!
Jeanie is awesomeNot only was Jeanie personable, but she was knowledgeable about the product and services. She helped me fill most of my information out and walked me through the entire service.
Good workThank you Jeanie for upgrading my website to the newer style and rotating things in the right direction. Everything turned out really good!
Extremely ImpressedAlex was really good and impressive. I had another service the last 10 years and you did things my last company never did in 10 years. Alex called and she was so thorough and very detailed about every single thing. What I like about you guys is that you ask a lot of questions and truly care to make things successful. I had a very positive experience with Alex and everyone that I have worked with. eGumball calls and emails me a lot, and I love it! I feel like eGumball is building me a successful program that's customized just for me. I also like that you explain each step on my account and review the next steps in my account. You guys always tell me what you guys are going to do next and come through on your end. eGumball is really really helpful and explains the service in ways that I could understand.
Good good jobAlex is very good, helpful and easy to work with. She is getting all my information setup with search engines and making it all easy for me.
Buen servicioMi llamada fue muy buena y Jose perfeccionó mi información en el internet . Me ayudó a revisar mis servicios. Él fue amable y muy atento
HappySo far I am happy with eGumball services. Alex was really good and helped me with the general set up on my account. She took care of some different listings online to make sure she had the right information .
Helpful TeamMateus was very helpful. He helped me transfer my Google business page to my new email.
Customer service is greatNice customer service with Leslie. She me up with some verification codes and is getting things going online. She did a very nice job!
Set up for successThank you Chris for setting us up to increase our rankings on the Google search engine.
Thank youThank you Leslie, you were very good and clear with everything. Thanks for confirming the account information for my online listings.
SmoothVery smooth and good process today with William. He verified my business and so far so good.
Thank you Traci!Traci did very good on my account. I had a lot of questions and she did a good job answering all of them. I am very satisfied.
That was easyClear and simple process today with Leslie. She got my codes from Apple and Bing and verified my information.
ExcellentTraci is excellent and handled my account very good today. She walked me through everything that I needed to do. She laid it out to me in simple terms and made it very easy for me to understand.
Very helpfulMy call went quite well with Jose. He was very helpful and took me through the website step by step and I was pleased with his help today.
Very helpfulWilliam is lovely and very helpful! I needed to setup my map listings and he helped me through every step.
Professional and friendlyJeanie was so professional and very friendly. She helped me get things straightened out on my website, and made suggestions on how to make my keywords better.
PleasantLeslie was very informative in the process to set up my account. She made the process seamless and was very pleasant.
Great serviceJeanie communicated very well. I thought she was excellent! She showed me the website and explained everything that I needed.
I like eGumball servicesWhat I like about the service that eGumball provides is they have a team that can take care of all the details for you. That's a lot of help and I enjoy that type of help. William was great to work with and was patient with me.
Thank you MarcoThank you Marco for great customer service and for being very helpful. Thank you for updating my Google address and phone number.
Very helpfulJeanie was awesome. She was very helpful and directed me to the right place. She was very pleasant to work with and was definitely a 5 out of 5
Thank you WilliamThe setting up of my account was very easy. William made it so easy that I didn't have to move! Thanks for helping people find my business.
Very helpfulWilliam is lovely and very helpful! I needed to setup my map listings and he helped me through every step.
Gracias eGumballeGumball tiene un servicio muy professional. Leslie es muy amable y me ayudo corectar todas mis paginas en el internet. Quedamos muy acuerdo con todo.
PleasantLeslie is a very pleasant lady. She verified my address and name on Google, Apple and Microsoft Bing.
Customer service is greatI was lost on the computer and Chris helped and guided me through the process. He is not pushy and he is staying on top of things. Good customer service.
Great jobI think Jonathan did a great job of showing me that we need to work together to see better results. He went above and beyond and took his time to explain stuff to me. I look forward to seeing great results!
Dianna is awesomeDianna was great and she helped me resolve an error in my account set up - I was supposed to set up with one address as primary and a second as an add on with little intervention. The 2nd address was set up as primary and activated with the secondary ignored. She was easy talk to, took care of my problem immediately and it looks like we’re back on track. Very pleased! I like that eGumball works fast and pays attention to my listings. Thanks Dianna
Thank you MateusMateus has me rolling in the right direction! He helped me go through Facebook & Twitter and added social media to my account. I liked that he reviewed my Google presence and is updating my citations.
AwesomeChris is an awesome very helpful young man. He went through the whole setup and he got me on Apple and Bing. I also appreciate that he secured a website address for me.
ProfessionalAlex has been helping me with some updates on my account and it's all really appreciated! She really is professional too!
Thanks for the Google helpDianna really took her time to fix our Google page and added our logo to it.
Great jobI actually liked my phone call with Jeanie a lot. She is easy to work with and explained things in a way so I could understand. She assured me that everything would be very simple . Thank you so much Jeanie
Thank you Chris!Chris did such a good job. He walked me through the process like he was teaching a 6 year old. I love that he kept it very easy and simple for me. Keep it simple, stupid. Thank you so much Chris for making this super easy.
Very professionalMyrna was very professional, precise and clear! I would rate her customer service 5 stars. She was very helpful!
Great upgradeThank you Umar for the website help, for upgrading my account to another package and providing very good customer service.
Positive experience!Leslie made the codes to Google my business very easy for me. She was a very pleasant young woman to work with
Thank you ChrisThank you Chris for getting everything started and verified. He got Apple and Microsoft information set up for me and was very helpful and informative.
Excellent!Jason was excellent! He is working on optimizing my Google search and all is going smooth. Thanks Jason
EasyChris was very helpful and got me set up today. Now I am up and running and going! He made everything easy for me :)
Excellent jobDianna did a great job and worked out a plan with me. Everything went extremely well and honestly she was really easy to understand. She gave me options and did an excellent job.
Mateus is helpfulI thought my phone call with Mateus went really well. He brought to our attention some things that we needed to do online to get our customers to get leave us reviews and it was really helpful.
GraciasMi llamada fue muy bien. Anissa me ayudo modificar mi pagina web y me ayudo revisar las statisticas.
Good jobEverything is wonderful. Dominique especially is very nice and worked quickly and was also thorough. She gets the highest stars!
Good customer serviceJeanie went through the entire control panel with me today. I learned how to manage my information and pictures. Very good customer service.
Thank you eGumballThank you Leslie for activating my account and making it very simple.
Happy customerAnissa is very nice and great. She was the most helpful representative that I have worked with at eGumball. For the first time I am 100% satisfied with egumball.
Thanks William!Talking to William today was very good. He was very attentive and was professional. He made everything easy, I have no complaints.
Great work!My biggest question to Erika was how was eGumball helping my business? She was able to explain the service in a way that was helpful. Thank you Erika
SatisfiedI am very satisfied with the work that Alex did today. She was very patient with me because I am not very easy to deal with because I am not good with computers. I like that she explained things to me over and over again. I am very happy!
Thank you LynneSo far Lynne and Jason have been very helpful; patient with educating me about how eGumball works and how it is different from others. Hopefully you will live up to my expectations. Lynne explained more about how to navigate my control panel and how to maximize my exposure on searches.5 stars for sure!
Rollin in the right directionChris in customer service is great. He helped me with everything and we are ready to roll!
SmoothLeslie made the process really smooth and she made things so easy for me. She explained the process and helped me a lot.
Thank you Myrna!Everything was good and Myrna got all our information straight. We went over keywords and she also helped me set up Google, Bing and Apple. Ya'll are keeping me on track!
Very helpfulDianna was very very helpful. If I need help I know where to go! She showed me how to put my pictures and a few other things online.
Pleasant experienceIt was a pleasant experience to work with Leslie. She was able to help me with my adwords and tweaked it better and was able to help me clarify the direction of things.
Great callMy phone call with Dominique went very well. She was very patient and got me through everything. It was a very very good experience!
DelightMy phone call with Jeanie went extremely well! She was delightful to work with and very very helpful.
#1 business on GoogleAndrew is absolutely wonderful! When you go to google and type in mechanic we are popping up #1!!!! I am happy that Andrew added us to Apple maps today too!
Great great greatMy call went extremely well! Erika was able to help me do some things on my account and reduce my monthly price to make it super affordable. Erika made my afternoon :) 6 stars!
Good job eGumballI am very glad to do business with Dianna! I am very happy to work with a specific person that will manage my account. Every time I call, I always have had happy people answer the phone. Thank you
Thank youThank you Jonathan for reactivating my account and showing me a few pointers that will help my business grow. You were great and really helped me out a lot today.
Thanks for the updateCall worked out great! Alex updated all my accounts online, which is exactly what I wanted. She was also very nice.
Thank you JoseJose pointed out everything that was on the control panel. He was patient while I took notes and showed me everything I could change on the website.
Learned valuable informationI am grateful for Umar's customer service . Umar took me into the control panel for the first time, and taught me a lot of information.
ExcellentExcellent customer service. Thank you Dianna for reinstating my account and upgrading my service for better stuff!
Thank you AnissaMy phone call with Anissa went perfectly, she was awesome. You can pat her on the back! She was definitely a 5 star! She went out of her way to help me out :)
GreatDianna was great and very helpful. She got things fixed on my account and I learned how to get online reviews.
Very happyMy phone call with Jason went very well. I am working with him on the Google posts and overall it's going pretty good. I am very very happy!
AwesomeJeanie is awesome. I appreciate all her extra help! She helped me with my website and showed me how to upload photos and make changes . I appreciate her also getting all my keywords on there as well. Thanks Jeanie, you are great.
Professional TeamChris is very professional and was very helpful. I am very happy!
Thank you AlexThank you Alex for helping me understand the service and showing me a lot that I was not aware of. I appreciate you cleaning up the information for me and being persistent. You made everything so easy for me !
Thanks for setting me all upMy call went nice with Myrna. She knew what she was doing and did it efficiently. She made things so easy with no problem. Thank you for helping me set up Apple and Microsoft.
Thank you eGumballI worked with Chris and he made everything easy with no difficulties. I really appreciate everything you are doing for my business.
Thank you AndrewAndrew was able to help us to the best of his ability. We were having issues finding our address online and Andrew was able to explain the reasons why this was happening. We are very understanding of the process now that Andrew has informed us. Thank you
Friendly teamVery good friendly customer service from Leslie. She got my business on Google, Apple and Bing.
Happy customerI am very pleased with Andrew's customer service. He was great! He was very informative and walked me through a lot of stuff. He was just very helpful :)
Happy customerI am very pleased with Andrew's customer service. He was great, informative and walked me through a lot of stuff. He was just very helpful :)
I am so happy with MyrnaMyrna needs a raise! Give Myrna $200,000 a year! She helped me with everything and it was wonderful. I am happy with eGumball services.
Chris caresThank you Chris Pena for suspending my second payment and pausing my ads till December. You stuck with the business at hand and really tried to help me. I appreciate everything you did for me
Chris caresThank you Chris Pena for suspending my second payment and pausing my ads till December. You stuck with the business at hand and really tried to help me. I appreciate everything you did for me
GreatMy call was great with Jonathan today. I had some issues with my website and he helped me get things changed. Thank you so much
Thanks eGumballDominique is really sweet and made the process easy. Thank you for verifying my salon on Google, Apple and Bing.
Thank youThank you Jeanie for getting our keywords online and and helping us build our website. You did awesome coordinating everything.
Thank you Leslie for my business verificationLeslie is great! She verified my numbers, emails and my Allstate website. She was also able to get the Apple and Bing verification for my business.
ProfessionalLeslie sounded very professional and did a very good job. I appreciate everybody's help in getting this done. So far I am happy with the customer service and everyone I have personally have worked with.
Everyone is so niceChrista is great! She explained everything and we got through the little confusion I had. She is a wonderful customer service rep and is very easy to talk to . Everyone at eGumball has been so nice and it's great to connect with real people on the phone. You all have been so pleasant.
Easy set upChris is very good, very professional and nice. He did a good job with my initial activation set up.
Thanks for the website tutorialThank you Jeanie for showing me how to makes changes to my website like the different text, photos and layout. Thank you for teaching me , I really appreciate it
Good jobGood job getting up setting up with Google codes and Apple codes Chris. I think you were really helpful!
FantasticMyrna is fantastic! She helped me with the registration process and established Bing and Apple online.
Thanks for the great workChris is great, very nice and knowledgeable. He helped me set up my activation account.
Thank youThank you Jason for giving me a break down of how the process works and explaining how we can accomplish our goal. I think you were insightful and personable!
Top 3Thank you Shawn for resolving all my concerns and for the great review advice. My business pops up in the top 3 of Google and I am happy. Shawn helped me out real well today!
Good jobDominique helped us review our keywords and I was glad that she reminded me to add my suite number on my site. She also did a good job setting me up with Google and Apple.
Excellent customer serviceSo far, You do what you say you will do! I think eGumball is respectful! Leslie explained to me a few details that I was uncertain with; such as focusing on key tag words more appropriate to Funclips. I would rate her customer service 5 stars.
Great jobGreat service. Leslie helped me get pass codes from Apple, Bing and Google. She did a good job and was very positive. Leslie is a 10 all across the board!
HelpfulLeslie is friendly, informative and polite. She helped us get the verification codes for all the different accounts.
Thank you for helping my businessLynne was great and she did a good job helping me with my adwords.
Anissa is the bestAnissa was actually really great and helpful. I didn't fully understand what I was doing until I talked to Anissa today. She did a good job explaining the importance of getting us ranking on keywords. We have a better sense of what are goals are now and how this whole thing operates. I appreciate Anissa for being patient and taking her time with me.
Happy with Andrew's customer serviceAndrew is the nicest representative at eGumball. He was very informative and great. He didn't rush me off the phone which is perfect and now I understand the service 100% better.
Positive connection!I had a very positive conversation with Dianna. She reconciled the situation and made it all better. I liked that she worked with me and explained some of the challenges we were facing with the online world.
Happy customerErika was patient, very kind and helped me go through my entire account.
Thanks for the great workPerfect call with Leslie, she was great! I gave her information about my company so she can correct my online pages. She did a great job
Chris saved the accountI was very happy to work with Chris today. He did an excellent job and very calmly walked me through the whole thing. He was very good, professional and saved my account.
Everything is going really wellMy call with Leslie went real well. She got everything confirmed for my maps pages and she also started the set up of my website.
I appreciate LeslieLeslie is helping me set up my account and has been very helpful and informative. I appreciate the job she is doing. Thank you
Very goodVery good customer service. Leslie set up my service and was very thorough. Thank you Leslie
HelpfulMyrna was very helpful and professional. She set up the maps with Google, Bing and Apple. She was very good and made it all easy.
Professional TeamMyrna is very professional, efficient and friendly! I got codes for Microsoft and Apple to access my map listings. She did a good job.
Jeanie is greatJeanie took me over to the website that you guys are helping us with and added pictures from our business facebook . I think Jeanie is a great asset to your company.
Thanks for the easy set upGreat service. Jeanie set up a website for me today. In addition, she logged me into my control panel and made changes that better fit my business.
eGumball comes throughUmar followed through with everything he said he would do. I am happy that everything is good!
Happy to work with AnissaNo other customer service rep at eGumball ever showed us how to access our control panel until Anissa came along and did. I am so happy that she walked us through it for the first time ever today.
Good jobGood phone call with Chris. He set up our listing and worked to get our address on Apple and Microsoft.
Thank you MyrnaEgumball seems very professional and anxious to help. Myrna helped with my key words. Myrna is a 5 star!
Myrna is great to work withI had a very interesting conversation with Myrna. She really is a nice lady and I thought she was very professional!
Thanks for all your helpGood call with Myrna today. She updated everything and got approvals to go into my Google account. Myrna also did a great job creating my Google search keywords.
Great jobJose walked me through the entire control panel and all the functions. Jose showed me how to make edits to my website and he was very patient. I think he did a great job.
Christa Rocks!!!!!!Christa rocks! Period. I was heated, very heated and she didn't argue with that. She flipped me around and played me like a violin and I had fun, I liked it! Christa is truly amazing and turned everything around for me. I am very happy with everything she helped me with!
Thank you MarcoAll is well so far, Everyone I have dealt with has been courteous and professional!
So far so goodSo far so good! Dominique helped me get all my pages together online and gave me a website too! Good job and thank you
PerfectMy customer service experience was perfect. Jonathan was very helpful and brought us up to speed. He got us on the right package and went over my entire account details. I am very happy!
Getting so much businessSam is wonderful. He helped me secure my monthly payment. Thanks to you guys I get 90% of my work from my website! You guys have helped my business get exposure and I am happy!
I have learned so muchIt looks like its going good. There is a lot of information that I learned today from Jeanie. She did a good job walking me through the entire control panel.
Good jobJose is good , knowledgeable and a great guy. He explained everything thoroughly and now I understand everything better.
Good callPhone call went very well with Leslie. She helped me finalize the set up on my account and she was very good.
PerfectPerfect service from Umar. Everything is going really good and he fixed all the issues on my website.
All around helfpulWonderful call with Leslie. She helped us do the pin codes for Apple and Microsoft and started the Google process to get access to our page.
Chis is a helpful repChris is very polite and friendly. He did a good job getting the maps set up on Apple.
Thank you DiannaMi llamada con Dianna fue muy bien. Dianna me ayudo con mi cuenta y me ayudo promover mi website
ABOVE AND BEYONDI appreciate everything Chris has done for me. He went more than above and beyond and took care of all my issues. Chris did a wonderful job.
Smooth processMarco did a nice job. We worked great together to see how the business should appear online. He was very friendly and made sure everything went smoothly with all of the search engines.
Excellent jobJason did an excellent job. He worked well with me and got me through the entire website. I got to know the product better and I got to understand what I can control on my end.
Mateus is seriously so patient with customersMateus was really quite good! I could not log in and he was able to change the log in password. He also helped me fill almost the entire control panel. Mateus was very very patient.
Chris saved the dayI was going to pull out of the service but Chris saved the day. We sat there on the phone and finished my entire account exactly how I wanted it ,to the T. He was absolutely fabulous and if it wasn't for him I would have gotten out of the contract. He did exactly what I wanted and needed. That boy deserves a praise and a raise! Chris is the best, he really is something else! I got what I wanted because of him! Thank you so much Chris for everything you have done for my business.
Helpful MarcoMarco was really helpful and got everything done for me. He took care of the verification part too. It took ten minutes to get done, so quick and easy!
Very impressedDianna is very on top of things and is a great worker. She convinced me to keep my advertising. She is very good with the sales end of things. I love that she is extremely empathetic. I am very impressed with your company. I have been burned before and it's nice to finally work with a company that will go out of their way to help me.
Best optionsEverything went great on my phone call with Leslie. She helped me with the first steps on my account today. Leslie set me up with the right keywords so my business comes up on Google. Thanks for giving me the best options!
AmazingNothing but positive feedback for Leslie in Act. She was confirming our business information today and did an amazing job.
HelpfulMateus is a good guy and helped me with keywords that I will use on Google. He really explained the time frame that I would see results and the service.
Good workLeslie was great, friendly and good to work with. She got the pin number up front for Apple and got my Bing page set up. She also got all my keywords lined up for my business too! Thank you
Control Panel HelpWonderful customer service experience from Jose. He walked me through the entire control panel and explained everything to me. He was very patient on the phone too!
Moving forwardThank you Leslie for helping our business move forward online! I didn't know the process at all and you did a great job explaining the process in layman's terms which was a BIG help to me. Great customer service !
Creative teamGood work on my account. Dominique helped me update information and access two other accounts on Apple and Bing. I think Dominique is very helpful and creative, she thought of things that I would have never thought of.
Muchas gracias ChrisMi llamada con Chris fue realmente muy bien. Él me ayudó con todo y hizo un excelente trabajo. También fue paciente conmigo. 5 Estrellas de Chris
Customer service is really greatThank you for being very clear with your work Leslie , it was very helpful. I thought you were very nice too!
New to all of thisI am very new to all of this and I know it's going to take me some time to understand everything however, Leslie was very patient with me and she did a good job.
Easy StepMyrna did what she said she would do on my account and she did it quickly! I liked that she was very engaged and easy to work with
Thank you MyrnaMyrna helped me with the code numbers for my Google page. She did a great job making the process easy.
Professional TeamChris was very professional and I told him I was very impressed with his work. He was very thorough and helpful.
ThanksThank you Andrew for adding more cities to my website and activating my Instagram.
Jeanie knows exactly what I wantAbsolutely fantastic! Jeanie zipped right along and went through my entire website with me. I loved that she showed me everything. I have never worked with someone so knowledgeable and someone who knows exactly what they are talking about. Jeanie knew exactly what I needed. You guys have been fantastic.
Great jobAwesome customer service. Erika really explained a lot that I did not understand prior to my phone call to her. She did a wonderful job helping me.
Chris is the bestChris is working with me to set up with Bing, Apple and Google. I'd say he is a good listener! He wasn't pushy and his pitch was solid. He is a valuable asset to your company.
Thanks for the clean upI'd say everything went really well! Alex is getting our things straightened out online. She is getting all our old business information out of the system :)
Things are flowing and goingVery very good customer service. Chris is obviously very knowledgeable and knows what he is talking about. I had some issues and he answered all of them for me. I am very impressed with him and I am happy with the way things are flowing.
PerfectAbsolutely perfect call with Erika. She was very helpful and professional! I really appreciate her explaining things to me. I understand everything perfectly.
Great jobWilliam was helping me understand everything he was doing on my account. He set me up on three major programs online and made sure he had the correct information for my business. William is very informative and when I had questions he had the patience for me.
GoodEverything is very good. Chris got our site on Google set up and cleaned up our wrong business information. 4.9 stars because no one is perfect :)
Thank you!Jonathan was great. I had questions and he gave me some good advice. He did a good job about showing me how to get Google reviews and all is good!
Great priceI am very pleased with Erika. She convinced me to stay on board and gave me the service at a great price!
Thank you so muchI would absolutely rate Jonathan a little more than 5 stars. He is doing such a good job on my account and is patient with me.
Happy to start overIt was very nice to talk to Jason. He helped me transfer my domain name to eGumball. I am happy to be able to start working with a new company and I am looking forward to this business relationship.
Thank you ChrisMy phone call went very very very well. Chris helped me set up my website and was very patient. I would rate him as high as it could go! Whoever trained Chris did an excellent job!
Very helpfulMyrna was quite helpful today. She handled my account quite nicely and effortlessly. Thank you so much.
Leslie is amazing to work withLeslie was timely, thorough, professional & cordial. She took time to answer all of my questions. I look forward to implementing this new strategy to my office. As a 44 year agent with a career company, @70 years of age, I was becoming a creature of habit. I look forward to moving my sales strategy to the next level. I would rate her 5 out of 5.
Thank you William!William's customer service was more than good. He helped me with keyword information and we got all the pin codes sorted out.
Customer service is great!Very good customer service. I appreciate Alex's help today very much. She is very understanding, professional and very very helpful.
Easy set upThank you Chris for setting up my keywords and starting the eGumball process for me.
Staying on boardErika was very very very good on the phone and she helped me out a lot! we are definitely going to stick with eGumball for a while longer.
SmoothSmooth as silk! Alex helped me get some things coordinated and walked me through the process. We got things accomplished :)
Best customer servicePerfect customer service experience. Leslie was patient with me and updated my account listings on Google, Microsoft and Apple.
Thanks for all the website helpJeanie was willing to do anything I wanted on my website. She also showed me how to make edits and changes to it.
Thank You ErikaErika is very very nice. She helped me with everything on my account and explained the service very good.
WonderfulErika is very very nice. She helped me with everything on my account and explained the service very good.
Good phone callChris seems like a really nice guy. My phone call with him went really well. He is knowledgeable and very helpful.
Thank you Jonathan!Everything was great, Jonathan helped me out a lot. He emailed me the passwords to set up all of our accounts and gave me all the information I needed, so that was vital! Thank you so much Jonathan
GreatDominique is great, professional and knows how to get things done. She did what she said she was going to do so that's great.
All goodThank you Chris for getting things organized for me on Google, Bing and Apple. You were really helpful and polite. All is good!
Bonus for WilliamGreat call with William. I give him the highest marks! He was very polite and confident and helped me get codes for Apple, Bing and Google. Give him a bonus!
Patient teamMyrna was really patient and so nice. She helped me make changes to my keywords and accounts online.
Service is running smoothEverything went great! William got me set up with Google, Bing and Apple. He was patient and made everything run smoothly.
Smooth ProcessThank you Chris for setting up my account and everything. Chris was clear, friendly and made the process run smoothly.
I love eGumballI love that you guys took care of everything just as promised and I don't have to worry about it. After two nightmares with other companies e-gumball was quite the relief and a load off of me. Mateus helped us with productive ways to handle a couple of negative online reviews. It's amazing how you can provide fair, amazing service to your customers and there is always going to be those one or two who want everything for $1 and leave a negative review when they can't bully you into doing things for free.I would give Mateus' service 5 out 5 stars he gave us some awesome ideas and also provided us with contact information in case we needed further guidance. e-gumball is the only place I have ever gotten customer service like that.I sing e-gumball praises to all of my business associates and let them know that if they are not customers they should be, because dealing with anyone else is just spinning your wheels and wasting your time and money, and I speak from experience.
eGumball is a great companyExcellent customer service. Jeanie made me so happy and satisfied. She gave me all the information to update my egumball website. I am very proud of your company for coming through and providing all the help. eGumball is a great company and the follow up is very very good. I am very happy
Mateus is the best repMateus had a lot of good information and had so much patience with me! We worked mainly on my keywords and he was very helpful taking us through the entire service. He was a true help!
Thank you so much Jeanie!Everything about my phone call with Jeanie was great! She is a BIG help. We went over the website and she fixed my working around to make it sound professional. She also was teaching me about the eGumball control panel and overall she was just really great! Jeanie knows what she is talking about and we need that kind of guidance as business owners!
Big help from ChrisThank you Chris for getting my studio and gallery up and running online. It really helped that we did a Google hang out so that he could see my screen. Chris also is going to be helping me merge my duplicate accounts into one and he also gave me great tips on how to post on my Google business page.
Satisfied CustomerJeanie is perfect. I am a very satisfied customer! Jeanie set up my pages on my website and taught me how to make edits. It was sweet that she gave me her contact information to reach out to her when ever I need her assistance. She really walked me through the website step by step and I learned how to makes changes to my website. Perfect customer service!
Great customer serviceSo far really good customer service. I really like the manager Sam! He explained the service very clearly and that's really important to me as a customer.
Christa is amazingChrista is an absolute doll! She gave me access to sign into my eGumball account and we went through all my keywords. She explained how the business worked and listened to me as I rambled. Great customer service.
Good workExcellent customer service experience from Chris! He was very helpful and knowledgeable. Happy we are on our way to getting out there online.
Umar made things really easy for meI am almost 80 years old and I want to tell you that Umar couldn't have been nicer! He was a gentleman and explained things in simple terms. He made it especially easy for me because we are going through a hurricane. I can't compliment Umar enough, he is terrific! He really went out of his way to make this process so easy. Thank you thank you Umar!
New websiteEverything that Mateus helped me with was great. I signed up for my mobile friendly website and he was really helpful!
Big thanks to ShawnI would definitely say everything went good on my call with Shawn. He was concerned about my issues and was very helpful. He gave me really good information!
Thanks WilliamWilliam is very nice and pleasant to work with. He helped me get passwords for Apple and Microsoft. Thank you William for getting me started with the advertising.
Good customer serviceLeslie is great! She went over our keywords, address corrections and the special characters in our business name. She was quick to get the phone calls, codes and was clear about the process.
William opened my eyesThank you William for pointing out errors on my site, it really helped! I realized that I need a new logo for my business name today. Thank you for opening my eyes!
Thank you UmarUmar was absolutely great! I have more confidence now working with eGumball thanks to Umar.
Mateus is the bestMateus was absolutely amazing! He made sure everything was transparent. I am not a computer person and he helped me understand the service and showed me how to work the website. I talked to so many reps and Mateus was absolutely the best!
Good jobAlex did a very good job today. She got us codes for Google, Apple and Bing maps. She was very helpful.
ExcellentExcellent customer service from Erika. The phone call went really well and she helped me out a lot. I really liked her tone & demeanor as I thought it was very professional. She was very pleasant, friendly and informative.
Best customer serviceEverything went 100% with Jose today! He is a great guy who knows a lot about the industry. This is one of my best moments that I have ever had with a customer service rep.
Professional TeamChris was very professional and explained the everything quite well to me. He was also very easy to talk to!
Finally got it up and running!We finally got our business verified on Google thanks to Ashley. She did good and also added us as a manager to our business page.
Thank youJeanie is really nice to work with and very patient. She knows what I expect from eGumball and has been able to work with me.
Alex is awesome to work withI had a lot of fun talking to Alex today in customer service. She helped me get me started with Bing and Google codes and was very personable.
Alex is awesome to work withI had a lot of fun talking to Alex today in customer service. She helped me get started with Bing and Google and was very personable.
So personableJeanie is great! She guided me through the site so that I can make changes and helped me update information for our Google page. She was so sweet and personable too!
Great keyword helpThank you Dianna for being personable and easy to talk to. You did a great job helping me figure out the best keywords for my business.
Thank you ErikaErika was nice! She has good rapport and awesome follow up.
Great customer serviceThank you Erika for being great and resolving my concerns. I called to cancel the service and Erika turned everything around for me and convinced me to stay. She did a great job and now I am here to stay.Her customer service is great!
HelpfulThank you Chris for being very helpful and setup up everything on my account. You did a great job
AmazingWonderful customer service experience with Shawn. He helped me understand my account and it was amazing. I feel like I could write a book now!
Great jobPretty awesome customer service from Dianna. She helped me resolve all my issues and was very knowledgeable and polite.
Excellent serviceAlex was excellent! she worked really swiftly to get me up and running. I really appreciated her quickness.
PleasantMy service rep Leslie was the best. She was so smart and got me set up quickly. She was very pleasant to deal with.
Thank you LeslieMy customer service experience with Leslie was really good. I liked that she didn't take up too much of my time and the process was easy.
Keyword HelpThank you Dianna for changing my keywords and getting me online. You were very pleasant and knowledgeable.
Helpful Customer ServiceChris was really nice in customer service! He helped me with the verification and was patient.
GraciasGracias Leslie por ayudarme con los codigos y las paginas para Google. 5 estrellas por el buen trabajo!
Jeanie is the bestJeanie Lewis was phenomenal. Her communication skills were stellar. She made sure I understood everything and clarified when necessary.
Perfect Customer ServiceDianna is the best person I have ever talked to at your company. She emailed me her personal information so that I could continue to work with her. She showed me where our business is at and explained the service. Dianna provided perfect customer service. Thank you!
Phenomenal serviceChrista was phenomenal. I wanted to cancel my account and she helped me see the value in the service. She is very knowledgeable and a true asset to eGumball. Out of 1-5 stars I would give her a million.
Prompt serviceDominique helped me figure out how people can find me online. I'm not computer savvy and she was able to guide me. She really knows what shes doing.
EfficentLeslie was super efficient! She was very knowledgeable and prepared for our conversation today.
Wonderful service repBrooke was wonderful. She taught me how to work the control panel. She is the best person Ive ever talked to in customer service. She gave me great suggestions on how I can improve my campaign.
Mr. eGumballShawn should get a raise! He was extremely knowledgeable ! His name should be MR.eGumball.
Problem SolverMyrna was very knowledgeable and problem solver! She let me know how the service works and what to expect next.
Excellent service repAndrew was awesome! He was very knowledgeable gave me a lot of advice on how to perfect my keywords. Thank you Andrew.
HelpfulErika was great! She was able to get my subscription up and running. She also helped me personalize my website. she was very helpful
EnergeticAshley is great to work with, she had alot of energy! she showed me how to access my account, and was a great listener. Thank you Ashley for all your help.
PleasantI spoke with Leslie Navarro today and she was very informative. She helped me with getting my listings up and was extremely pleasant.
HelpfulMyrna helped me get started. She sent me a postcard to activate my account she was very nice and helpful.
HelpfulDianna was very helpful and patient. She went over my entire account with me!
She had solutionsI'm not a technical person Anissa was able to walk me through step by step. She was very patient and thorough had solutions for everything.
Amazing customer serviceErika was amazing today! She walked me through changes and helped me upgrade my website.
InformativeJeanie was very informative. Ive been with other company's and nothing was done. Jeanie restored my faith. Im feeling good about what eGumball can do for me.
Awesome serviceLeslie was awesome she got me set up and my account verified! She was a big help.
Super jobUmar did a super job. I had several request today and he was able to assist me with all of them! He provided me with options I didn't know I was entitled to.
KnowledgeableLeslie was amazing. She was able to assist me with the set up of my account. she was extremely knowledgeable and patient.
PleasantLeslie was so pleasant and professional. She helped me find more keywords and is going to set my website up!
Excellent serviceBrooke was so helpful. I was going to cancel my account and she helped me understand the value of keeping eGumball.
ProfessionalI spoke with Leslie today she got my account verified in not time! She was very fast, friendly and professional.
HelpfulDianna was extremely helpful, she gave me all the answers and assurance I was looking for Today.
She got me verifiedLeslie was a big help. She got my pages verified and explained what I could expect to happen next.
Excellent customer serviceExcellent customer service. Myrna did a great job walking me through the process and getting my account up and running.
Speedy serviceLeslie was great! She helped me get my account activated in a timely manner.
InformativeLeslie was awesome! She took care of my needs was very efficient and informative.
Awesome serviceSpeaking with Leslie today was awesome. She got my ad up and running and she was easy to work with.
Smooth callLeslie made the verification process seamless and fast. Thank you for all your help!
Efficent ServiceI spoke with Leslie she understood my unique situation and provided me with alternative methods to help my account. She was efficient and easy to talk to.
attentiveLeslie was on point! She was very knowledgeable and attentive.
No time wastedI thought Leslie was very polite and got straight to the point. She made sure she didn't waste any of my valuable time.
Clear communicationLeslie was so efficient with the setup of my account. She was very polite and her communication was crystal clear.
Very politeJeanie was very polite, she took her time explaining the details of the client control panel.
Smooth callLeslie did a great job walking me through the process. She was very thorough and made receiving the codes for my listings very easy.
She's a wonderful personI spoke with Leslie today she is a wonderful person, I'm not computer savvy, she took her time was very thorough and made sure I understood everything.
Efficiency is keyLeslie was efficient, polite and easy to work with. She was able to answer all of my questions and help me understand what eGumball is going to do for me. Thank you Leslie!
Good listening skillsArchie was a great listener and he did a great job explaining the services to me.
Turned my frown upside downI was an upset customer and Dianna was able to address all of my issues and get both of my accounts squared away. She always responds in a timely manner and takes good care of me.
Quick and EfficientI'm always busy Leslie was able to get everything done really quickly and she was efficient. She made this process smooth and had all the right answers to my questions.
Exceptional customer serviceJeanie was the best rep Ive ever talked to in the search engine optimization industry. She made awesome suggestions that will help the success of my account. I would definitely refer eGumball to anyone I know because of Jeanie. She has made my experience thus far exceptional.
Good set upThank you Leslie for collecting a couple of numbers to verify Apple and Bing for my business. You did a good job setting up my account.
Dianna is amazing to work withI just want to say that Dianna is wonderful! She updated and added information to my account and was VERY patient with me. She is really great!
Thank you JoseI have a good understanding of the control panel thanks to Jose. He was great and walked me through the service step by step.
ExcellentExcellent customer service. Leslie helped me do our initial set up and was able to get me Bing and Apple pin codes. She got the process started. Thank you
Jason saved the dayJason is very professional and patient! He got our account on the right track!
Easy set upWilliam is so helpful and excellent to work with. He helped me set up keywords and basic data for my online campaign. He is very pleasant !
ClarityJeanie helped me set up my account and helped me with pretty much everything. She clarified so much and made everything easy to understand.
eGumball Rocks!eGumball has been a huge asset for Paradise Pool Service for many years! Any time that I have called to ask about my rankings its been improved and absolutely great!
Helpful TeamMyrna was very helpful in setting up our accounts with eGumball. I would rate her customer service 5 out of 5.
Great phone callI had a really good phone call with Jeanie! She is wonderful and very informative.I had never seen the control panel before and she did a great job walking me through it all.
Very good jobIt was my first time speaking with Leslie and she did a very good job . She seemed to be able to help me with my website and verification process to make sure my business information is correct.
5 starsEverything with Dominique was perfect! She is very good and updated all my business information for me. We got the verification process taken care of today also. Absolutely a 5!
Chris is the best repI give Chris the highest marks! He did a great job on my account and was very helpful. Chris was patient and helped me verify my Google account.
Thanks eGumballI didn't understand how this worked until it was explained to me today by Erika. She explained what EGumball does to correct data on various search engines and also took me to the page EGumball created for my business and explained what I need to have my clients do to continue to legitimize the service I provide through Retire Strong by providing their feedback. I would rate her customer service 5 stars!
Thank You ErikaThank you Erika for being excellent and holding my hand every step of the way. You made my partner and I feel comfortable working with eGumball and made us feel like you knew exactly what you were doing! Thanks for the personal help on our website and giving us tips on customer feedback.
HelpfulReally good service from Dianna today. She gave me some helpful tips and I appreciate them! Thank you
Thank you ChrisEverything went fine and dandy with Chris. He had me retrieve some codes from Google and processed my pin numbers.
Free UpgradeThank you Umar for helping me out and doing a great job. I appreciate the free upgrade from bronze to silver!
Issue resolvedChrista was able to resolve my Google listing and was very helpful!
Thanks for the great workThank you Chris for setting up my account and getting my business verified on Google, Bing and Apple. I think you did a great job and certainly went above and beyond.
Google placementUmar was very patient with me and did a good job reviewing our placement on Google maps from February to July.
Thank you eGumballSo Far so good! Dominique explained how we’re listed and the veracity of our business.Thank you egumball for reassuring me that you are a legitimate google search company that is looking out for your clients best interests. So far, a 5!
Control panel guidanceJeanie is very pleasant to work with and super patient. It helped that she was very descriptive with the options as we were going through the control panel together.
Everything is great so far!Everything that needed to be done got done today. William helped me set up my account and provided great service. Absolutely a 5 star
Learned so muchUmar is very good and showed me everything that eGumball has done for me! I was really glad to see everything today
William was helpfuleGumball service is still new to me and we are in the setting up stage. William was helpful as he said he was doing the verification part of the setup with Bing. His guidance made it very easy to follow the steps. He was also very polite and courteous.I would rate his customer service 5 out of 5 stars.
AwesomeDominique was awesome! We got the key words and pics going...5 stars :) Thank you!
PhenomenalThe phone call with Erika was phenomenal. She was great, thorough and explained everything to me while being very patient. Computers are not my forte and she never left me behind. I am now up to date with all my media online.
Thank you so much DanielleMy problem was resolved finally thanks to Danielle! She took care of my problem right away. She is very good at what she does and knows how to handle a situation. Hire people like her to work for your company.
ThanksThank you William for consolidating my two listings and helping me resolve my suspended account. I appreciate you making changes to my information.
Good demoVery helpful and very good phone call with Jeanie. She went through the entire site with me and showed me how to add areas, keywords and other important information. Good demo!
Thanks for setting me all upThank you William for helping me setup my website and getting my account up and going! Wonderful customer service
Great jobThank you Jose for going through everything step by step. You went above and beyond and did a good job!
William is the best repWilliam, he is so amazing. I wish I could have him do my entire account. He is soo good and everything is good! He provided fantastic customer service.
Thanks for the business FacebookEverything worked out today! Christa made a Facebook business page for me. I am real happy with what she did. She was very persistent and did a fine job! She took the bull by the horn and got the job done!
Very helpfulJeanie is very helpful. She helped me understand the control panel and showed me how to upload and change somethings around. 5/5
Thanks UmarThank you Umar for waiving my charge and also for upgrading me to the silver level for the same price.
Jeanie is awesomeJeanie was very informative and polite. She set up my Google listings and went above and beyond.
William got my issues resolvedThank you William for getting me found online and resolving a couple issues that you pointed out. You got things cleaned up and I appreciate that.
Dianna was super helpfulDianna really took care of my account. She resolved my question in just one phone call. She gave me a lot of helpful information about Google too!
Everything is greatShort and sweet phone call with William today. He verified my business on Apple maps and he put the wheels in motion to get things changed around on Google and Bing. Thank you for all your help.
Muchas Gracias!Bastante buen servicio al cliente de Erika. Ella realmente me ayudó con todo y me convenció de quedarme a bordo. Ella revisó el servicio conmigo en español para que yo pudiera entender mejor y realmente me sentí como si le importara.
Address is fixedMarco is very very pleasant to work with! He was able to get my address corrected on on Apple and Bing today. Good work Marco 5 out of 5!
Address is fixedMarco is very very pleasant to work with! He was able to get my address corrected on Apple and Bing today. Good work Marco 5 out of 5!
Thanks LeslieThank you Leslie helping me get a couple of listings on Bing and Apple. You were great and patient.
Very HappyI really appreciate Erika's customer service, more than you'll every know! I have been very very happy with the work that she has done on my account and I hope she continues to provide the best service. She is the best!
Control Panel HelpJose helped me setup the control panel and made some changes. I liked that he explained everything really well.
Thank you Christa for everythingJust to show my appreciation for your devotion to help me with egumball exposure of my Primerica business I rely on your efforts to help me understand fully how this program works, in helping expose my Pirmerica business to buying public. Again thank you Christa for all you have done and will continue to do for better exposure in the future.
Customer ServiceWilliam provided very good customer service. He helped me with everything and corrected a lot of stuff for me.
SweetWilliam is very sweet, helpful and set up my Google listings. The customer service was great!
Chris has answersI had questions about my exposure and Chris was able to answer all of them. When I did ask a question that he did not know, he was quick to find the answer for me. Thank you
Good workThanks for getting the software for my company set up William. I appreciate you going above and beyond!
Erika saved the dayI am staying on board only because Erika did a great job on my account and got my monthly price reduced and she also resolved all my issues!
Andrew is super helpfulAndrew was really helpful both times I worked with him. He helped me recover my password and upload my pictures to my website. He is great to work with
eGumball ServicesSo far eGumball has been good to us here at Final Fade Barbershop . Jeanie was very helpful in getting things straightened out for the listings in the different search engines. She was very professional, friendly , and patient. Even though we are fairly new to eGumball services I give you guys 5 stars !
Thank you DiannaFriendly Dianna knows her stuff. She was really helpful with my website.
Thanks for guiding meThis is not my area of expertise and William was knowledgeable and answered all my questions. He did a great job setting me up.
Jeanie is great to work withJeanie was very good! She helped me with the Bing, Google and Apple page. She explained everything she was doing and was not robotic. Thanks Jeanie for being patient and great
Amazing customer service experience!Oh my gosh Ashley is so amazing! She saved the whole account and really has gone above and beyond for me. 100 Stars! She did an amazing job walking me through the services and provided great customer service!
Good jobI got Google and Apple Maps thanks to Jeanie. She made the process very immediate and easy!
Customer service is greatI truly appreciate how hard Dianna worked on my account. She reorganized my account and upgraded my website which included a new video. I am hoping all her hard work and efforts will bring more business my way. Thank you so much Dianna for the wonderful customer service.
Silver packageThank you Umar for moving my package up to Silver so that my business could get more attention. You were very positive, professional and very helpful
EasyMyrna was real good with the setup process of my account. I got set up with keywords and my Google and Bing business pages were verified. My phone call went really well .
Easy to understandThe best part about my customer service experience with Jeanie was that I could actually understand her. I really like working with her and I thought she was awesome. She answered all my questions and helped me with Google, Bing and Apple.
ThanksJeanie is knowledgeable, polite and so friendly. She is awesome and got me started on my Google, Bing and Apple listing today.
Real smoothThe set up process went real smooth! My website information was wrong and Myrna corrected the issue! Thank you for helping me today.
PositiveErika is always great to talk to and is very patient with me. She always provides very good customer service!
Best customer serviceThank you Alex for helping me today.You were kind, professional and patient!
Very helpfulJonathan was very helpful. I would rate him a 5 of 5.He helped me get to the website and complete many of the questions necessary for a better description of my service. What I like most about e gumball is the assistance at getting my business known to the public.Thank you, Sharon
Alex is THE BEST!Alex saved the day! She is bloody amazing!! I have rarely in any capacity worked with someone so determined and so eager to help.She is amazing, don't ever loose her! Absolutely a 5/5
Thanks for helping my businessI worked with Leslie who was professional and handled herself well. She got my business verified and was very helpful.
Working with Jeanie is the bestJeanie was excellent help. I want to keep working with her because she was awesome. Thank you Jeanie for getting my business verified.
Thanks MarcoAwesome customer service from Marco. He was patient and helped me get my Bing and Apple profile set up.
eGumball works with my schedule52 Gold stars for Marco my representative who did such a good job on my account. He was so patient and walked me through all the steps. He had fantastic follow up and I like that he worked with my schedule. Everything is fantastic so far.
Fantastic customer serviceWe had issues receiving verification codes and Jeanie was able to get my business through the verification process. She was very helpful and resolved the issue! Very thorough and provided fantastic customer service.
Professional TeamEverything worked out pretty well! Chris updated and verified all my listings in various search engines. I liked that he very confident and professional.
Thank you ChrisThank you Chris for setting up my website, you did a good job. You were efficient and patient too!
Thanks for showing me the stepsThank you Dianna for being informative, professional and helping me understand what I have purchased. You did a great job reassuring me and showing me how to get in and see what's going on. I appreciate you being very understanding.
Good jobIt was very easy to understand Dominique. She was great and was able to answer all my questions today. Thank you for the answers and getting my business verified.
Shawn is the best repI had an issue with my business photo on Google and Shawn was able to show me how to get it corrected and overall showed great customer service by contacting Google to get this resolved for me asap. He also gave me great ideas on how to respond to my business negative reviews.
Easy set upLeslie got me all setup with the search engines on Google and was very patient with me
Chris fixed our Google listingsThank you so much Chris for fixing all the mistakes on our Google listings. Everything went great and now our listings come up correctly online.
GreatLeslie was great and helped get my business information verified. She also walked me through adding eGumball as a manager on my business listing. Thanks for helping me Leslie
Dominique is very niceVery nice customer service from Dominique. She helped me pick out the best word phrases and did a nice job on my account
Smooth processVery smooth process and easy set up today! Leslie helped me with the phone verifications and was patient too!
Great job ChrisWhat ever the new listings entails, Chris my rep was able to get it all set up. He did a great job!
Good follow upGood follow up from Leslie. We had a little phone tag but once we got connected everything was great! She help me set up my pin codes for Google.
Archie went above and beyonArchie took his time and got second and third opinions before he made any big changes on my account. I love that he found out information for me and put me at ease. He repeatedly attempted to help me over and over again. He got me all this advertising plus he has another person working on a Google thing for me. Thanks Archie!
Thanks ChrisChris helped me get a little farther on the web. I like that he gave me multiple options and when one thing didn't work he would try something else. He got me on social media and was able to get my business verified .
Thanks for my websiteThank you Andrew for being so fabulous and patient. I am staying on board because Andrew did his job! He is going to build me a site and is so informative.
Best customer serviceJeanie was great, fantastic and was able to get my profile on Google maps going. Outstanding customer service!
Thank you UmarI called and worked with Umar who was super helpful! He got me oriented with the eGumball services and showed me how things are coming along. I definitely felt he went above and beyond during our conversation.
HelpfulThanks Umar for helping me review the services that we have been getting since we started with eGumball. You were very helpful today.
Actually Ranking :)I like that we're actually ranking for the majority of the keywords that we've submitted on the dashboard. Lynne helped me understand what benefits we will receive by going up to the next level package. I would give her 5 out of 5 stars.
WonderfulWonderful customer service from Leslie at eGumball. She set me up with Google , Apple and Bing and was very patient.
Positive callDianna is terrific! I was so glad to hear from her today. She signed me up for the new upgraded package and was very helpful and informative.
ResultsDianna is just wonderful. She really filled in the blanks for me which I thought was so great! Absolutely a 5 star
Thanks for showing me the wayI called with aggressive questions and Archie was able to hold his ground and address everyone of them. I was thinking of every way to cancel and decided to stay on board because Archie was able to show me everything I was getting with service..Thank you Archie for all your help today
I appreciate ArchieI appreciate the extra time Archie took on the phone with me. He was so helpful and really went that little extra mile for me on everything. I like the way he also worded my content online.
Amazing customer serviceOne of the reasons why I have continued services with eGumball is because of Lynne. She is truly amazing and has always gone above and beyond on my account. I actually signed up my business partner's business because of her amazing customer service.
My business is onlineI think Jeanie was very thorough. She helped me confirm the listings on Google, Bing and Apple Maps. Our phone call went very well!
Fast trackThank you Myrna for offering me several solutions to our Bing problem and helping me with the last steps of the activation process. You got my business on the fast track!
Thank you LeslieLeslie is a true delight to work with. She did a wonderful job on my account and really explained everything to me. I liked that she answered all my questions. I am very happy to have been helped by someone so informative.
eGumball's team is so helpfulThis is all great help to me because I don't understand the internet process. Chris was helpful and got my business verified online. Thanks for setting me up on this new service Chris
Working with Andrew was awesome!Thanks Andrew for basically showing me everything that eGumball is doing for my business. Now I know what I need to do and feel like the service review went very well. Thanks Andrew
Great experienceI thoroughly enjoyed my experience working with William. He's definitely a 5 star in my book!
Dianna rocks!Dianna is awesome and deserves a raise for taking care of everything for me today. She really took her time to show me how to make changes to my site and went over necessary information that will help my business take off
Easy to use control panelJose helped me set up the control panel for the program. He went through all the features and answered all my questions. He did a great job!
Thank you MarcoThat phone call went excellent with Marco. He is going to clean up a lot of misleading information that's on the internet so that's a good start!
Great website helpThanks Lynne for helping me work through updating my website and helping me figure out some technical things. Very good!
Thank YouThanks Jeanie for helping me get my business pages verified and going over my entire account. Everything went very well
Great great greatI am not a very tech savvy person and Mateus was so patient with me. He gave me solutions and recommendations for my business. He was outstanding and did his job quite well. I couldn't have asked for a nicer man to work with :)
eGumball is patient with their customersJose really took his time on my account. He guided me through the control panel and explained every single tab. He did a good job and I never felt rushed.
eGumball got me on GoogleIt was pretty good working with Sam. There was a small balance on my account and after speaking with Sam I calmed down. We had a nice conversation and had many things in common. He brightened up my day and was extremely personable. My experience with eGumball has been very good! You did what you said you would do and you actually got my business on Google! Sam gets the highest rating!
Great attention to detailThank you Andrew for being very detailed on my account. I appreciate you showing me around the site and teaching me how to add information. You helped me out a lot, you did awesome!
Thanks for the helpI was not able to find my Google page until I spoke to Umar who showed me the way! He did a good job and helped me check the status of my account. Good walk through
I want to hire Alex! She is the bestI want to hire Alex at eGumball! She is truly amazing and knows everything about the online world and how it works. She was very professional and helped me a lot.
Thanks for the helpI called in and got my problem fixed right away with Shawn's help. Thank you Shawn for being really helpful and helping my customers find my business page to leave a review.
eGumball deliversEveryone at eGumball has been so helpful. Thank you eGumball for the website, my online marketing and for everything! Everything worked really well for my business.
My website is on GoogleThank you Dianna for helping me find my website online and showing me how to check it out. I am so happy we are right on track.
Thank you WilliamWilliam is great to work with and completed the business listings on my account and also made sure everything was verified with the correct info. He was patient too!
Learned so muchUmar walked me through all the little things that we could do on the back end to get more people to land on my page. I learned how to update , report and add tracking script.
HelpfulMyrna was very thorough and so helpful. She did a great job on my account and I liked that she was patient with me.
Positive experienceWorking with Dominique today was a positive experience. She was very knowledgeable and got the majority of our things done. She was very very helpful with our key search words and updating our hours. Above and beyond kind of service!
Ashley is the bestAshley knows how to keep a customer happy! She is excellent and truly went above and beyond.
Good jobPhone call went pretty well with Myrna. We made adjustments to the site words and Myrna made sure that our Apple, Bing and Google page were correctly published.
Good work LeslieVery good conversation with Leslie! Great to work with and everything went smooth and fine.
Smooth callReally smooth phone call with William. He verified my business on Microsoft, Bing and Google. He went over the services and explained things very well. Thank you William
Dianna is excellent to work withDianna was excellent! She was great and helped me with my address change. We have been customers for a long time and she made sure to take care of me and upgraded my account for a more favorable package. Thank you Dianna for making sure my account gets results.
Everything went perfectMy activation call was perfect with Jeanie. She honestly got it all done for me. She got all my contact information done through Google, Bing and Apple. Everything went good !
The team is trained wellChris knew his product and he definitely was trained well! We got the Bing thing set up and we are getting Google on board. So far everything is moving along great
ThanksThank you Jeanie for being very helpful and friendly. You did a good job helping me set up my business pages online.
Happy to work with MateusI have to say Mateus was a whole lot of help!! He really took his time with someone who does not understand how this all works and I really appreciate that. He was very very patient and I would rate him top stars!
Sam is the best! Thanks for everythingWow my phone call with Sam went very well! He was very helpful and got my billing situation taken care of. He offered me a good promotion and he was totally awesome!
10 stars !I think William is great to work with. He was able to help me with everything that I needed help on. I feel he went above and beyond on my account and I would rate him a 10 ! Great customer service
eGumball's team is greatI was very happy that Jeanie was able to answer all my questions and verify my business pages today. All of you are so peaceful and helpful. Thank you Jeanie for setting up my account perfectly!
Easy control panelIt was very easy to deal with Jose at eGumball because he was very straight forward and got me on the computer right away. He had me log into the control panel and walked me through every tab. He was very helpful, polite and patient.
HelpfulThank you Archie for showing me how to make changes to my website. I definitely appreciate you going above and beyond and being so helpful.
Thank you eGumballThank you eGumball for setting me all up. Glad we are getting my address to show up correctly and getting the keywords straightened out. Thank you Chris for making sure Bing and Apple work great!
Alex thank you for helping meAlex is taking good care of some things on my account. She provided me valuable information to speed things up on my end. Phone call went great!
Great customer serviceThank you Myrna for helping me get my initial keywords set up and getting my business authorized. Very good job
Google helpThank you Shawn for helping me with my Google business page. You were so great and patient and really got me where I needed to be.
Work with Jose, he is great!Jose was able to go through all the information in my control panel and guide me through the settings. He seemed to be so patient and I liked that he had the "don't, worry be happy" type of attitude.
Thank you WilliamThank you so much William for being patient with us and giving us all the information we needed. You did a great job explaining the process and helping us understand.
On the right trackWe got all our business information to Myrna and she made sure that everything was correctly published. Everything went so smooth and I like that she was patient too!
Thanks for the great ideasPretty good phone call with Jeanie. She clarified an issue I was having with Google and was very knowledgeable. She taught me how the search engines worked and generated great ideas!
ExcellentExcellent service from Leslie ! Very helpful and very good at explaining what needed to be done and why. I would highly rate Leslie!
Thank you eGumballEverything is honky-dory! We are 99% almost there and it has been nothing but a good experience. You guys have a great team and Jeanie really explained everything clearly to me.
Many opportunitiesThank you Umar for helping me understand the status of my account and showing me all the opportunities that I could utilize with my egumball services.
Great CallGreat call with Leslie today. She verified my business details on Google, Apple and Bing. She was also very patient and very nice!
Jeanie is the bestJeanie was probably the most professional rep I have worked with at eGumball. She answered every single one of my questions and provided wonderful customer service. Jeanie is awesome and I would absolutely rate her 10 stars. If you need to work with anyone, work with Jeanie! She is #1
Thank youWonderful customer service experience with Umar. He helped me very much and walked me through an intricate process of getting my email set up. He was so helpful
Perfect experienceJeanie is perfect. She helped me with everything today! She did a good job setting up my information too! 5+ stars
Good jobEverything went wonderful with Umar. He helped me on everything I had questions on and walked me through the control panel. Good job and thanks for all your help.
ClarityWilliam explained the keywords and how they worked with my internet search. We made a few changes and he clarified so much . I would say he was knowledgeable and nice.
Happy with my resultsI am very happy that William got one of the problems we were having online fixed right away. I was also very happy to actually see the change for myself online! Overall William's customers service was pretty good.
Wonderful JobUmar is very helpful. He helped me understand the website, control panel and so many different things. I learned how to make changes to my information and he did a wonderful job explaining how everything works.
Wonderful Job!Andrew is very helpful. He helped me understand the website, control panel and so many different things. I learned how to make changes to my information and he did a wonderful job explaining how everything works.
I appreciate performance!Not just today but even last week Umar did an incredible job! Him and Leslie got our business verified with Google! He turned the situation around! Leslie did amazing at coordinating everything and got it all done. Umar was personable and I am just very happy that Leslie and Umar were able to get it done! I appreciate performance!, Thank You eGumball!!
The set up with Jeanie was super easyI did not know how things worked on my end and Jeanie in customer service was so good about explaining how this all works. She did a good job setting us up online and was very patient.
The name, its quite amusing!William was excellent-had great command of your program and knowledge of the facts was impressive. William was very helpful in explain the process and gathering the proper information for me to proceed the the next step-He is a great asset to your company and sets a good example on what professionalism should be for your company. I am not internet savvy so William was educational in his presentation to me. I would rate Williams service to me as a 5 out of 5.
Good jobChris seemed happy to help me today. He did a good job helping me set up my website and did an overall good job!
Thanks MarcoThank you Marco for setting up my new account very nicely. You went above and beyond and were very good at getting my business information straightened out.
eGumball ServicesI am very satisfied with eGumball services and the way everything is going. Jose did a wonderful job showing me how to manage our website and control panel.
AwesomeMyrna is an awesome customer service lady! She was able to help clarify what we need to pay close attention to and, help us get our word out. She went above and beyond and even laughed at my jokes.
Good customer serviceThank you Archie for providing really good customer service and being polite and patient. Good job resolving my issue and taking care of my account.
Buen ServicioMuy buen servicio y muy clara la explicación. José se tomó su tiempo para enseñarme cada punto y fue muy paciente conmigo. Se merece 5 estrellas.
Archie is the bestThank you Archie for providing really good customer service and being polite and patient. Good job resolving my issue and taking care of my account.
Happy with eGumball servicesI am one happy camper. Jeanie did an excellent job on my account and got me all squared away.
eGumball resolves issuesFantastic service. We are working on the SEO for our new website and William helped us with a complication situation on Google. He verified our business pages online and got everything updated from the old business.
GraciasGracias Erika ! Todo fue muy bien y me ayudaste mucho. Yo tienia preguntas de mi categorias y ella me hizo los arreglos.
Wonderful customer serviceWilliam is wonderful. He explained the verification codes because I knew nothing about them. He helped me understand the service and answered all my questions. He is very kind! Thank you William
UpgradeI like working with Mateus because he goes above and beyond. He went over what needed to be done on my account and helped me customize my website. I am happy that he got me the silver update for free! Mateus is very very helpful!
Making progress!My phone call with Alex went really great today. She knows what she is talking about and was patient and provided excellent customer service.
Gracias eGumballGracias a Alejandria por el buen servicio y el buen trabajo. Me ayudó a verificar la información de Google, Bing y Apple.
Thank YouChris me regreso la llamada y me atendió bien. Le dejo 5 de 5 estrellas. El servicio es muy excelente y sé que está funcionando eGumball ya que mis clientes me dicen que me encontraron por Internet.
Umar is greatUmar helped me awesomely! I wanted to target other cities and he took care of that right away. I also appreciate the payment holiday he gave me on my next payment. Great job
AwesomeChris was awesome! He got our Google listing corrected and got our old information out there in the cyber world straightened out. I liked that he worked diligently and kept everything going!
Thank you Erika!Fabulous experience working with Erika. We put a plan in place and now I am committed to the program. She has been wonderful and I really like our communication.
ExcellentI was pleased with Bryce and Chris's customer service! Chris specifically was very polite and so helpful. I got all my business pages verified and everything went quite well. Thank you both for the excellent service
Thank you WilliamReally good customer service from William. He got our Google my business page, Microsoft and Apple all up and running for us. He was very efficient and patient.
Thanks for all your helpEverything went great on the phone with Dominique. She verified all my business pages and she spoke plain clean English, which is important to us. I appreciated how she asked if there was anything else she could help us more than once. She was very professional and courteous.
Thanks for all your helpEverything went great on the phone with Dominique. She verified all my business pages and she spoke plain clean English, which is important to us. I appreciated how she asked if there was anything else she could help us with more than once. She was very professional and courteous.
Great job WilliamGreat job setting up my profile and verifying my business pages. Everything about William's customer service stood out to me. and I would rate him 1000 stars for being great!
Good workThank you Jose for being patient, taking your time and really helping me understand the control panel.
Great helpI did not know what I had until I spoke with Umar. He clarified so much and showed me everything I am getting with eGumball. He was really good, polite and explained what everything was. Thanks for helping me get up to speed!
5 StarsI would definitely say that the control panel is very user friendly. Jose was informative and did a great job introducing me to the control panel. All is good!
Very helpfulVery pleasant experience to work with Dominique. She got me set up with different search engines and keywords. She updated our location for us and was just very very helpful!
Thanks for the upgradeThank you Ashley for providing me service day to day via email. I really appreciate you migrating me to the new website and am very impressed with the treatment I have received from Ashley. Absolutely 5 out of 5!
OutstandingI really like working with Jason. He has been the only representative that has resolved things on my account. I am really happy now as he provided outstanding customer service!
Thanks JoseThank you Jose for showing me the features and functions of the control panel. Now I understand the details and I felt you did a very good job walking me through how it all works.
Good JobI liked Dominique's work. Very helpful and patient. 5 out of 5 stars.I learned a bit more about how Google ranks me geographically on mobile phones. Thanks Dominique
Thank you Umar!I loved working with Umar yesterday and today. He was very reassuring, competent in his abilities and very patient. Overall I am very happy with the customer service I received.
Customer service is greatI worked with a sharp, knowledgeable and informative representative. Thank you William for hooking me up with Apple, Bing and updating my Google business page. You were real clear about what I needed to do and were quick and efficient. I have no complaints
Andrew is great to work withAndrew is great, knowledgeable and clarified so much for me. He brought a lot to my attention and showed me everything eGumball is doing for me. Thank you Andrew
Jose was very patient with meI like that the control panel was self explanatory. Jose the rep that helped walk me through the control panel had to bare with me because I was slow on the computer. He was patient and very very helpful.
Very good customer serviceVery good customer service from Archie today! I needed to update some inaccurate information on our Google my business page and he helped me get those things fixed. He was so patient with me!
Thank you eGumballWilliam delivered really great customer service. I thought he did excellent on my account today. He helped me get everything on my account verified and made sure my keywords and addresses online were right.
Verification was easyThanks for getting everything set up for me Jeanie. You were pretty friendly and very informative! I definitely felt you went above and beyond. Thanks for getting my business pages verified.
Thank you MyrnaMuchísimas gracias. Estoy muy tranquilo ya que todo salió bien. Myrna fue muy agradable y me dio mucha información que me hizo sentir confortable con eGumball y sus servicios.
Big thanks to UmarI did not know what I was getting with eGumball until I worked with Umar today. He showed me everything and addressed every question I had. He was informative and great. Good customer service!
Very helpfulThank you Shawn for giving me good suggestions for my website and sending me a review link to make it easier for my customers to leave my business a review. You were very very helpful and did a nice job on my account today.
Erika is the bestErika was 100% all around professional and courteous. She is one of the best reps I have worked with at eGumball! She played different roles and I was impressed! She worked with me, listened to me and took care of my complaints. I know she will do anything in the future for me. Work with Erika because she is great!
Thank you AshleyI would say Ashley's customer service is a 10 out of 10! She is a good sales lady and very patient. Her work is top notch, and she really filled me in with a lot of important information. She knows her stuff and figured out what to do on my account.
Thank you for the Google helpAbsolutely wonderful customer service from Lynne. She gave me great information on your social media packages and showed me how the Google bots crawl content online. She gave me great tips on my website and her willingness to help was amazing.
HelpfulYou all are doing a good job! I really appreciate your help. My phone call with Jeanie especially couldn't have gone better. She helped me all across the board with changing things on my account.
Easy callGreat phone call with Leslie yesterday. She was professional and we were able to wrap business like 1 2 3. Thank you for being patient.
Thank You DiannaDiana was great and really present. She explained how I could grow our business online and helped me make a few adjustments to our website.
Good jobEverything went perfect! Leslie was very helpful and got me set up with my keywords and verified my business on Apple.
Big thanksThank you William for showing us how it all works. You were patient and got our code verification done. Phone call went really well!
Big thanksThank you William for showing us how it all works. You were patient and got our code verification done. Phone call went really well!
Thanks Chris!Chris was awesome. I would rate him 5 out of 5 stars.I learned how to get my login credentials from Go-daddy, thanks to Chris.He walked me through it like a champ, It couldn't have been easier.
Thank you for helping meThank you Jeanie for helping me get rid of multiple unverified google pages and getting my Google business page updated. Very good customer service !
Great customer serviceWhen I talk to eGumball VS dexmedia, I notice a big difference. eGumball does not put me on hold times for long and they give me quick answers when I need them. I have never experienced this kind of customer service before. Chris at eGumball made the conversation smooth and was quick to give me what I needed. eGumball definitely has good customer service
Gracias JoseAida me ayudo a comprobar todos los datos de mi negocio y llenar la informacion en mi pagina web. El servicio otorgado fue excelente.
Thank you JeanieJeanie is efficient and patient. She activated my listings for Google , Apple and Bing. She is great and helpful!
Mateus resolved my accountGreat customer service from Mateus. He resolved my concerns and made me happy! He was very informative and showed me the service I am getting. Everything was good!
Learning experienceGreat phone call with Traci. She was very informative and patient when she showed me my website. I am not very tech savvy, and she really explained the panel in detail and what each tab does.
Customer service is greatGreat customer service! Dianna helped me get things ready on my account and showed me what all my options are on my website. I learned how to work on my site and make changes.
Smooth processThings are going very nice. I appreciate you guys and especially William. He confirmed my business online and was very courteous and professional.
On the right trackWe are getting set up with the coordinates of our location and Marco did a good job walking me through the process. He was very knowledgeable of the product and services that eGumball offers.
Thank YoueGumball's customer service rep Traci was very good and efficient. I liked that she walked me through the service and kept it at a good paste. I appreciate that she went straight to the point, it was nice!
Google listing helpThank you Umar for helping me with my Google listing. You were very knowledgeable, great and patient
Great serviceVery good phone call with Leslie, she is absolutely patient! She helped me set up my new account on Apple and Google today.
Very good customer serviceThank you for servicing our account William. You gave us really good ideas for our site and business pages and I really appreciate it. You did an excellent job! Very good customer service
100% Happy with the serviceI am 100% satisfied with the service I have received from eGumball and Myrna my rep. I couldn't have asked for better help! I thought she was just wonderful and very helpful. Mostly she had a lot of patience with me and answered all my questions. I appreciate that she clarified so many things I had questions about and was very focused.
Renewed my service!Andrew got me to renew the service because he was very patient with me. He was in tune with me the entire time and I never felt rushed. I appreciate the time he took to explain the service and to show me things I have never seen before.
ExcellenteGumball has excellent customer service reps like Leslie. She helped set up my optimization, address and keywords for the search engines. She did a great job!
eGumball gets the job doneEverything went great today with Leslie in the verification department. I am glad she verified my business pages and set up the keywords that I wanted.
Thanks for the internet helpI am slightly computer illiterate and Andrew was very patient and informative. He walked me through things on my website and control panel and made it easy.
Great jobJeanie did great and got my listings started. I was actually really impressed because I could understand everything she was telling me. She made it easy!
Pleased with the resultsSo far I am really pleased with the results. It is getting better and better! Brooke was helpful and our conversation was enjoyable. She listened and took care of all the technical things that I don't do. Thank you
Thank You LeslieThanks for the great job! We got our pin code confirmations and now Leslie is helping me with my Google business page. She is going to be fixing it for me and getting it all straightened out.
Thank you WilliamThanks William for being great and helpful. I appreciate you explaining how the search engine works and updating our business listing with the correct information.
Thank you eGumballLeslie was very good and helped clarify the services and I took all my doubts away. She was very friendly too!
EasyI think my experience has been pretty well. Leslie verified my information with my publications online and was clear and very helpful!
Thank you JeanieGood work. Jeanie was very good and helpful. She did everything for me on the computer! She verified my listings and is working on them. Thank you
Leslie walked me through every stepLeslie was absolutely great. I'm pretty much blind and she was very patient with me walking me through the pin code steps. She was very helpful 6/5
FantasticFantastic customer service experience from Jeanie. She made sure our information was accurate so that we were all on the same page. She distributed our correct information on the internet and was very thorough!
Informative teamThanks Mateus for pointing out different parts of my online campaign and showing me things I could improve. It helped that you identified things that I have been doing great on my end and noted areas that I could improve on to get more clients. Fantastic customer service! Very helpful
ThanksMyrna provided excellent customer service. She verified the business information and keywords prior to going live online. She seemed knowledgeable and knew what she was doing.
Thank you so much Sam!I just really want to say that Sam did a good job helping me on my account and with billing!
Thanks for the marketingThank you Leslie for enlightening me on several things that I hadn't thought about. You set up my website, my account and helped broaden my view points! Thank you for being patient and effective.
Jeanie is the bestI really enjoyed the work Jeanie did for my office! She is really nice and intelligent and put a lot of effort into my marketing. She is just excellent :)
Social MediaChris was a pleasure to speak with! He did a little bit of everything for me, Facebook, Twitter you name it! I am happy I got the social media!
AwesomeAwesome experience with Umar ! He did an awesome job today helping me out. He gave me some good information and clarified a lot for me.
Gracias ErikaErika knows how to attend a customer. She showed great customer service when helping me today and she was very patient. She explained exactly what I needed to know and kept it relevant.
Thanks ShawnShawn went above and beyond and was very polite. He answered my questions that I had about the service and was very helpful.
Good jobUmar did a good job resolving my search results. He walked me through what has been done on my account and it's amazing I came up first
I learned a lot about GoogleeGumball's rep Jeanie helped me more with my listing and everything than anyone ever has. She really straightened out my online mess with Google. I learned so much about how Google and Bing works. I now know Google is not a human and it identifies you with address and phone numbers. I really appreciate Jeanie's help
Very helpfulThanks Andrew for assisting me with a bunch of matters and answering my questions about the process. I thought you were great and very very helpful
ThanksThank you for a very good phone call today. Leslie helped me set up my website on Google and verified Apple and Bing. She was very knowledgeable.
Good phone callPhone call went very well with Leslie. She solidified my address and information online for the website and Google search page. We got our Apple and Bing verified and it was a good and easy experience!
Issues resolvedAshley was more than willing to work me on getting my issues resolved! She is redoing my website and she got me to stay on board! She did an excellent job helping me!
ExcellentYes excellent customer service from Andrew. He helped me with a lot of things, resolved my issues and showed me how to add different things to my website.
Fine jobLeslie did an absolutely fine job on my account. She walked me through how things will be set up on my account and explained what to expect.
HomeI was hesitant to start a service like eGumball's because I have been burned in the past.Jeanie my rep, made me feel comfortable and right at home. She did an awesome job walking me through what needed to done online. I want to just let you know Jeanie is amazing!
HelpfulGood phone call with Dominique. She was so helpful and informative and got me set up with my business listings
Shawn turned my frown upside down180 degree turn around thanks to Shawn! He was patient, courteous and so professional. I know very little about the internet and I was very impressed with his knowledge. He taught me so much and I am thankful for him!
Easy processI could only say good things about Leslie in the Activation department. She literally took 5 minutes to get my business pages verified. She made is easy and nice!
Thank youGreat call with Jeanie! She helped me verify Apple and Bing Maps. She was professional and very human! I could understand her which was a huge plus!
FantasticPhone call went fantastic with Leslie! Thanks for helping me mainly with my website, addresses and checking my keywords for me.
So much clarity!Mateus offered a lot of clarity and was very patient. He took a good amount of time explaining the service so I understand how this all works. He was wonderful! He made me feel like the process was simple.
Exceptional customer service from CHRIS!Exceptionally good! I am very impressed and happy with the customer service I have received from both Brooke and Chris. Brooke assured me that I am on the right track, and Chris made sure that he would be there for me every step of the way when I come back. eGumball has very good representatives. eGumball tell your boys and girls that they are doing an exceptionally good job! You guys are good people and are doing great work! Thank you so much eGumball.
Thank you LynneLynne is good all across the board. She helped me understand the process better! I liked that she familiarized me with everything online. She was helpful, patient and knowledgeable. Thanks for all your help
Account set up was easyEverything is going good. We are just getting started and Leslie was great to work with. She helped me with my Google, Apple and Bing accounts.
I appreciate MateusMateus is very good! He was very helpful and so patient! I appreciate him so much! He took his time and showed me everything on my account.
Chris and eGumball's team is so patient!Chris is not in an easy position to be in only because he has to wait for client's to dig through their junk to find usernames and passwords. He was very very good and very patient! I am grateful for Chris as he was very helpful and sweet.
Thank You AnissaVery good phone call with Anissa today. She was so nice, patient and professional. She spent a lot of time going over my account details and website. I really appreciate Anissa's help, she excellent.
Thanks JoseJose was nice and showed me how eGumball works! He taught me how to update everything and upload my business photos. Thank you Jose
Great serviceShawn's customer service is really good! He is a very knowledgeable person, patient and courteous. He really helped me out and it all went well. Thanks Shawn
Learned some thingsAndrew went over quite of bit of stuff with me today. I am not a computer person and so he made sure he was very thorough. I liked that he made me aware of online things I didn't even know about.
Dashboard was easy to useThanks Jose for getting my client dashboard all set up. You were kind, courteous and overall provided great customer service.
Happy customerAndrew has been so helpful. He has spent over 20 hours in the last week talking and walking me through things.We are very happy with his customer service and happy to have a business relationship with eGumball and Andrew.
Running SmoothlyThank you so much Andrew for walking me through the entire program. It really helped me understand the service after you went over each setting. Thank you for adding little additions to my account to make it run better. You were great and very helpful
Thank you for all your help Archie!Archie is very fantastic! He was so patient with me and I just appreciate his help so much. I love that he explained things to help me understand. He is very very knowledgeable, Thanks Archie for being a big help to me!
Myrna is very helpfulMyrna answered every questions that I had. She was very nice and helped me out a lot!
Thank you so much TraciThank you Traci for helping me change some of the things I did not like in my control panel and teaching me how to make edits myself!
Mateus is the bestPretty good phone call with Mateus. He helped me customize my service description, photos and keywords. He was really patient!
Pleasant experienceMy overall experience with Myrna was pleasant. She was great and got our website straightened out today. We went over some codes and got our business verified.
10 Stars!Ashley is fabulous! She is so patient and understanding. She literally stayed on top of it until we got all my issues resolved. She sent me emails, called me and overall helped me get to where I needed to be. 10 Stars she is great!
ExcellentThank you Leslie for nicely explaining the service to me, verifying my business pages and providing excellent customer service. All around excellent!
Positive experienceChris is knowledgeable and so polite. He did a good job today verifying two out of three of my business pages. Thank you Chris for all your help
Customer service is greatMy customer service rep Leslie was well spoke and super helpful! I had no problems getting my account set up today!
Verification was easyJeanie and I touched base on my business pages and she did a great job verifying them and being really helpful.
Great jobThank you Myrna for confirming my store hours and business address. You were really patient and helpful!
Umar is excellentUmar was and is excellent. He responds quickly to any of my questions and what he tells me always turns out to be correct. He helped me with a problem some people were having with being able to evaluate me. Now I'll be able to get the five stars I need. He has also assisted me in becoming more visible on the web and that is already improving.I like egumball because of it's promptness in getting back to me.Thanks to Umar I continue to learn about how the internet works!
Happy that I am on Apple MapFantastic phone call with Jeanie today. She was very efficient in verifying my Google, Bing and imap. Happy to learn about Apple maps! I didn't even know that was an option.
Thank you for helping meThanks Jeanie for helping me set up all my Ads on Google, Bing and Apple. Phone call went well and you answered all my questions.
Better package!Ashley is excellent. She really explained the service so that I could finally understand how it all works. She got me on a better package that will help my account work correctly!
Business page is fixedGot the ball rolling today! Chris was really good and set up ten keywords for my business and fixed my business listings
Dominique is patientThanks Dominique for all your help with my keywords and listings. You were really patient!
Great serviceShawn showed me how eGumball is benefiting our business. He was so informative! The more he talked the more I understood and learned. Everything went great
Thanks Jeanie!Jeanie is really patient and pretty good at making sure all the stuff online is correct. I had no idea where she found the information she did, but she got it all together and corrected it. Thank you Jeanie
Google helpChris so helpful and patient! I couldn't have done things without him! He walked me through the process and Google page
Informative phone callI learned so much today thanks to Dianna's help. She was very nice and walked me through everything. I liked that she was extremely patient and she showed me how I could improve my online ratings. The overall call was informative and great!
Andrew showed me the wayThank you Andrew for showing me how to improve things online. You were so patient and very helpful. Thank you for also answering every one of my questions.
AMAZING CUSTOMER SERVICEMy phone call went extremely well with Erica. I had three areas of concern and she helped me resolve all of them! She did everything, from editing to cosmetic and photo changes. She was so sweet and even willing to teach me how to do those things myself. She has a good, happy attitude and gave me all kinds of suggestions. I am extremely pleased with the way she addressed my concerns!
HelpfulThank you Jeanie for being so patient with me and walking me through the set up of Google, Apple and Bing. Keep it up!
Thank you JoseThanks Jose for getting me all set up with my control panel today and walking me through the entire thing. You were patient and nice
AnswersI got the answers I was looking for with Leslie today in the activation's department. Very good customer service. Thank you for getting me verified with Apple maps.
Great teamSo glad that eGumball's team is so helpful. Leslie especially helped me publish important information to my business pages online and got all the codes.
Leslie is muy pacienteBuena buena llamada con Leslie. Ella me dio toda la información que necesitaba hoy y recibió mis códigos de verificación. Ella respondió a todas mis preguntas y fue muy paciente.
Above and beyondLeslie is very good and she put up with my lack of internet knowledge and really helped me out! She explained everything to me and was very patient. Above and beyond customer service!
Ashley resolvesThank you Ashley for helping my business today. You talked us into staying and resigning! I appreciate you addressing our complaints that we had and for resolving them! You gave me some great information. Thank you!
Umar is the bestI appreciate Umar for showing me how to use the computer. I learned some hot keys and so much more in the first few minutes of speaking with him. He is great and provided excellent customer service!
Chris knew what to do!I was very pleased with my phone call with Chris. He seemed like he knew what he was doing and was very knowledgeable. We definitely got where we needed to be. Thank you Chris
Thank you ArchieThanks Archie for fixing our Google link on our website. You made things run smooth!
Finally onlineGood phone call with Leslie. She helped me set up the management on our Google business page to get me out there online.
Thank you eGumballGood experience so far. Leslie my rep was professional, friendly and answered all questions. She got me verified on all search engines too!
WonderfulUmar is wonderful! He went over the entire account with me and even upgraded my package. He is awesome and very helpful!
ThanksThank you Leslie for verifying my Google and Bing listing. The verification went really well and you were patient and friendly.
Great jobLeslie was very good with helping me correct a Google listing from the previous owner. She was so helpful and explained every step clearly.
PositiveEverything today went very positive. I worked with Leslie who helped me get all set up and got me on the search engine. Absolutely stellar customer service
Social MediaMateus did a great job at explaining things and showing me how this all works. He added social media to my account and gave me great tips!
Thank you Leslie for helping me todayLeslie is very good and helped me finish my application. She also helped me understand the company and the services better. Thank you for being patient
WonderfulUmar is wonderful! He went over the entire account with me and even upgraded my package. He is awesome and very helpful!
Fast responseWhat I like about eGumball is the fast response when phoning in.The service rep Shawn was very knowledgeable and he helped me understand how to promote our business on Google. He showed me proactive steps to take in to become more noticeable on Google. I learned how to access web use analytics, how to add photos to our Google search page and the importance of replying to user reviews. I really like that he was friendly, patient and answered all my questions competently.
Things are moving alongMy phone call with Aleyce went extremely well! She set up all our keywords and coding through Google and Apple maps. She made sure to get all this completed so the search engine can move us along!
Gracias JoseJosé es muy paciente. Me mostró cómo agregar información a mi sitio web y cómo guardarla. La llamada fue realmente bien
Good jobLeslie did a good job helping me put my ad up on Google and Apple today. She is a very nice lady and great to work with!
Very attentiveChris is very attentive! He was able to help me with things I could never think about and he came up with great ideas!
Things are working outThank you Shawn for helping me set up a domain name so eGumball can build me a site.You were very helpful and very friendly. You did everything you could to work things out for me. Thank you!
Great workVery good phone call with Dominique in the Activation department. She really helped me with everything on my account and was so delightful. Great ratings on everything, she is great!
Traci is very helpfulTraci is very helpful and guided me through the control panel list and showed me how to fill it out. She was very patient and very very helpful.
Thank You!Thank you Jeanie for helping me understand the logistics of my listing and how it could help make the system work for me. Everything seemed to make sense and you made it pretty simple for me.
FantasticI had a fantastic experience working with Jeanie. She did a good job and took her time on my account. She was able to get me verified with the major search engines.
Best rep to work with is ShawnOne of the best customer service representatives to work with at eGumball is Shawn. He is the first rep that has really helped me understand what I am getting out of the service. He gave me information that will improve my business and was very patient.
Big thank you to SarenThank you Saren for helping me understand the service and working through my frustrations. I was anxious and I appreciate you being so patient with me.
Thank You DiannaDianna is a really good sales woman! She answered all my questions and is very nice! Great customer service experience!
ResultsErika was perfect! She got me back in with eGumball and showed me everything I am getting with the service. She sent me screenshots and emails to show proof of results and I love that.
Anissa is the best!Excellent, excellent and excellent! So happy that I worked with Anissa today on my account, she was spectacular and amazing! I learned so much and she guided me every step of the way.
Anissa is the best!Excellent, excellent and excellent! So happy that I worked with Anissa today on my account, she was spectacular and amazing! I learned so much and she guided me every step of the way.
Good jobLeslie did a good job helping me put my ad up on Google and Apple today. She is a very nice lady and great to work with!
Thank you eGumballSo much fun working with Umar today! I laughed a lot and we got so much done on my account. Umar resolved a lot of the issues and he was great to work with. All you guys at eGumball are so nice and great
Business verification is all done :)Leslie was very patient and did great on my account. She helped me verify Apple and Bing pages and answered all my questions.
GraciasMi llamada con Leslie fue tan bien. Ella era agradable y era capaz de verificar mis páginas de negocios.
Above and beyondPleasant experience with Erika. She really went above and beyond to help me with my eGumball account because I am not good with computers. Thank you
Google account set upChris did what needed to be done on my account. Everything went good and smooth and he helped me set up my Google and Apple account nicely
Andrew takes his timeI was very pleased with Andrew's customer service. He spent the time to walk me through the entire service. He made everything move along nicely on my account. He saved the account! Very pleased!
ProfessionalLeslie seemed to be very helpful and extremely kind, it came through in her conversation. She really went through the process and walked me through what I should expect in the coming weeks. She handled my account very professionally and well.
Better price & packageVery good customer service from Mateus. He opened my eyes to things I didn't even know I had with eGumball and he was able to walk me through my website and everything on my account. I also got a better package and price!
Efficient TeamMy phone call with Leslie was very helpful. She is a fast thinker and set up great user words for my online marketing. She also verified my business pages on Apple and Microsoft.
Thank you so much AnthonyAnthony did a great job! He helped me with everything and was absolutely efficient! He set up all my stuff on Google, Apple and Microsoft and fixed things on my page so customers could get a hold of me. Great job
Working with Jeanie was greatJeanie is knowledgeable and very helpful! She helped me straighten out my website and set up keywords for my business.
I love my new websiteSai is very good to me! She is a big help and has been so patient ! Her customer service is excellent and I appreciate her creating and redoing my website.
eGumball's customer service is greatThank you Mateus for helping me out a lot today. You did a good job explaining everything in detail and taking care of everything that I needed. You made me stay on board! Good job
Everything on pointI got some good information today from Mateus, and for that I appreciate him. He was clear as to what needed to be done and didn't hesitate to give me insights. His knowledge was considerable and helpful. He gets the highest rating on his presentation.
Thank you Dianna for helping me todayDianna was much more helpful than any other rep I have worked with. I understand my website better thanks to her. Thanks for being great.
AwesomeAwesome phone call with Leslie today. She helped me figure out what kind of keywords were best for my account and was able to answer all my questions today. Also she was very very friendly!
I am a believer!You made a believer out of me! I have only been with eGumball for a month and I have seen progress already and I am happy for that! I worked with Umar today and he did a great job! He was courteous and to the point. I am very happy.
Verification was easyLeslie did her job well. She was able to verify my business information on Bing and Apple. Easy phone call
Leslie is helpfulLeslie called and knew what she was doing! She helped me set up my website and verified my pages on Google and Apple
Google page verifiedPretty good so far! Chris was very helpful and did the verification of my Google page. Pretty easy !
Set up was easyThanks Leslie for setting me up with everything today. Glad you got my account to move forward .You did everything you should have done today, thank you!
Thank you DominiqueExcellent phone call with Dominique today. She was very good, patient and helped me with dozens of things on my account.
So much attention to detailJeanie got all my correct information down and verified and updated my Google and Bing page. She was very helpful and attentive!
Andrew is the best repAndrew was very patient with me. We spent a long time on the phone together and I constantly put him on hold because I was helping my customers and he had a good attitude. He resolved some issues for me so that was great.
Great phone call !Great phone call! Leslie helped me get my service started. She verified my business pages and answered all my questions, She gave me all the information I needed. Thank you so much
Smooth processLeslie made sure my business address and phone number were published correctly online. She also helped me change my keywords and verified my business on Apple and Google. The phone call went really smooth.
Professional TeamLeslie was very nice and helped me with everything. She explained what eGumball is doing for me and was very professional.
My account is all set upLeslie did a real good job setting up my Google, Apple and Bing. She was real pleasant, helpful and I liked that she explained things. 5/5
Leslie is kindeGumball's representative Leslie was very friendly and kind. She showed me where I was going to get listed and how the process works.
Thank you ChrisChris was very nice and helped me sign up my second business location with eGumball. The phone call was very helpful and so easy.
Wonderful experienceIt was wonderful phone call with Aleyce today. She was very informative and so sweet! She was able to get a bad Google review removed off our business page. She did a courtesy follow up phone call and email to show proof that review has been successfully removed.
eGumball has answersChris is great, professional , clear and very patient! He was so personable and answered my millions of questions.
Thank youMateus is great! He upgraded me with a better package with the same price, super cool! Also liked that he helped me access my account and remove some pictures.
THANK YOUI have been a customer for 9 months and have been really happy working with eGumball's customer service.I worked with Matues today and he walked me through my profile and helped me tweak a couple of things on my account. He was very informative and helpful
Mateus is the bestMateus is good! He helped me out a lot today. He set up my website and showed me how to use it. So helpful!
So helpfulMateus is very good and helpful! He explained how Google worked and really went above and beyond! I was upset an he turned me around
Great workExcellent. Jason is very knowledgeable, helpful and courteous. I can't say enough good things about him! He is a 10 in my book!
Customer support is top notch!Chris was patient and took the time to explain things to me. I felt like he had my interests at heart. I liked him.Actually, each person I have worked with has been top notch. Your customer support is great.5 stars.
Thank you JoseThank you Jose for showing me how to get into my control panel site and how to customize it. You were very helpful!
customer service rocksVery good customer service experience with Brooke. She helped my business online target surrounding cities. Happy she got me out of my area!
Mryna is great to work withI signed up for internet listing help and Myrna did just that today. She verified my Bing and Apple page and was very friendly and efficient.
Everything on pointI got some good information today from Mateus, and for that I appreciate him. He was clear as to what needed to be done and didn't hesitate to give me insights. His knowledge was considerable and helpful. He gets the highest rating on his presentation.
Thank you DominiqueDominique did a very good job on my account.She was very professional and set my keywords up and got my listings to go live on the search.
Umar is good salesman !Umar is great! I was ready to cancel and I ended up renewing the service. He wasn't pushy but was persistent. He is a good sales man and did a great job at giving me a fair price. He is great! Thank you
Mateus saved a customerI wanted to cancel until Mateus showed me the service I was getting. I learned that I have a lot more control of my account, which makes me happy. Mateus was very friendly, helpful and knowledgeable.
Thank you so much JEANIE :)All three of my business pages are verified and all set up thanks to Jeanie. She was very helpful!
Quick and easy set upTraci set my account up real quick. She walked me through everything inside the control panel and showed me how to makes changes. She did a great job!
Shawn is an amazing customer service rep! Work with him!Shawn is an absolute gentleman. He bent over backwards to help me as a customer of eGumball. He really cares and really took his time to answer every single one of my questions. Thank you Shawn for being so kind and caring.
Thank You UmarI wanted access to my website and Umar showed me the way. He helped me log in and showed me how to make changes. Good and easy walk through
Andrew is easy to work withAndrew has taught me a lot of things. He is very helpful and informative. I feel knowledgeable about the service now thanks to Andrew. He is so easy to work with!
Leslie is the bestGive Leslie a raise! She was very polite, professional and very good with setting up my keywords, website and account. Out of 10 she is a 15!
Efficient JobSo far so good! Myrna verified my business pages with Google, Bing and Apple and I couldn't ask for anything more. She was efficient and absolutely great. Thank you Myrna
ExcellentThank you Jeanie for helping me with my online listings. There was so much that I did not understand and you did a great job explaining every step of the process. Excellent job!
Leslie got the job doneLeslie did her job and got done quickly. She was very efficient and sent calls from Bing and Apple right away and shortly followed up for the codes. Thanks for helping me verify my business pages.
Super duper helpfulJeanie was super duper helpful! We are on the right path and getting things done. Jeanie gave me homework that will improve my business.She was really nice to work with!
Thank youLeslie straightened out my Google page that had incorrect information. She really helped me out a lot today. She was very efficient and professional. Phone call went really well!
Activation was easyOverall my activation phone call was fantastic. Anthony helped me with the initial consultation. He made sure to publish my correct business name, address and phone number. He was very personable and knew his stuff!
Amazing teamI was completely confused and Leslie was amazing and clarified so much for me. She prepped me for the phone calls and emails I will be getting and completed the verification today. I really appreciate her taking her time on my account.
I got upgraded!Umar got my website up and upgraded my package with Bing and Apple for another year! Happy that he locked me in with the same price. Feeling lucky!
Fantastic JobBrooke did a fantastic job ! She helped me understand the service and the control panel. All around she was very friendly and knowledgeable.
eGumball gets the job doneI went over a bunch of information with Mateus today. The phone call was great and super helpful! I sent him pictures to add to my page and he uploaded them immediately. He was quick at getting the job done.
Above and BeyondJose went way above and beyond his customer service. He was outstanding and answered every single one of my questions. He put a lot of effort setting up my account and did everything I asked him to do.
Activation process is easyThank you Aleyce for making the activation process so easy! You were very nice to speak with and overall professional.
Thank youExcellent excellent customer service from Leslie. She verified 3 business pages for me today and helped me add more keywords to my ad.
Thank you AleyceAleyce worked efficiently and effectively on my account. She was able to guide me through correcting all aspects of my listing. Thank you Aleyce for your hard work and also helping me firm up my keywords.
Very professionalVery professional customer service team! Mateus was able to explain the service and show me how I could change my keywords. He sent me a hyperlink so that my customers could leave me Google reviews, which I thought was so great. Thank you thank you thank you.
Thanks for everything!I would give Erika a five out of five!! She was so patient and I was grateful because I'm going to be sixty nine in February and I'm a little slow when it comes to technology these days. Thanks for everything!
ExcellentExcellent experience with eGumball. Leslie verified my company information with different codes on Google, Bing and Apple. She was excellent to work with.
My experience has been great with eGumballDominique was fantastic! Great energy and gave me lots of answers! I really appreciate her friendliness and patience.
Nice job LeslieLeslie is so nice! She did a very good job setting my new account up online. Everything went smooth .
Anthony fixed my Google business pageAnthony fixed my Google business location issue. So happy that he was able to eliminate an old location I use to own. He did everything possible to make this resolution perfect. He was very helpful and efficient!
Mateus saved the dayI cant believe how easy it is to talk to Mateus. He caught a lot of mistakes out there online and put me right back on track. He is going to be clearing out old business information from the 80's. Thank you so much Mateus
Great follow up!Good follow up from Leslie. I told her to call me back at an exact time and she did! She got our keywords, Microsoft and Apple account done. She was just great
Ranking on GoogleeGumball got my business to move up a few spots! I have been monitoring my progress and it has been doing real good. Brooke did a perfect job showing me how to log on to my control panel and walked me through every single feature. Everything is going perfect with eGumball. I am happy thank you!
Good phone callPretty good phone call with Archie today. He was nice and polite and did a good job walking me through the dash panel.
Aleyce is an angel!!!Aleyce is a saint! I am totally computer illiterate and she was so calm and walked me through every step. She cared to explain everything to me with great detail so I could understand. Aleyce is the best
Happy with the serviceChris is very very knowledgeable and really smart. He did a good job helping me with everything. He showed me the service and website and did everything perfectly. I liked that he was patient with me because I am kinda slow. Happy with the service from eGumball
eGumball's team is very helpfulI called because I did not understand the service and Anissa was very patient with me. She most definitely went above and beyond to walk me through everything. My phone call went very well, she was really helpful and now I understand. Thank you Anissa
Pleasant ExperienceVery good customer service from Leslie. She was pleasant to work with and had accurate timing. Thanks Leslie for verifying my business pages.
Fine jobMatues did a fine job today helping me with my account. He was very helpful, polite and thorough in his approach. Gave me all the information I needed to get my Google business listing to the top.
Really good phone callActivation team is very prompt and easy to work with. Leslie helped me set up my ten keywords and verified my business pages. Phone call went really well!
Good to goJeanie knew what she was doing and got me set up with Google, Bing and Apple right away. Thank you Jeanie
Great jobGreat phone call today with Leslie. She helped me with a bunch of codes to my business. She was friendly and very clear with her communication
All set upMy phone call with Leslie was perfect. She set my account up and everything went smooth. She went above and beyond.
Anthony is a 10Anthony called to set up my account and If I could rate him on a scale between 1-10 he is a 10 in my book! He is a keeper! Thank you Anthony for all your help
I like what eGumball offersMateus is the best person I have worked with so far ! It was a pleasure to deal with him. He really really helped me and is probably the best guy over at eGumball to work with. Reward Mateus for his great customer service. Not only did he convince me to stay with eGumball, but he made me like eGumball after showing me everything I was getting. He did a real good job and so I resigned another agreement.
Thank you AndrewAndrew was able to help me navigate some new information to put on my website and helped me send some links over to get reviews to pop up the numbers
Online MarketingAnthony is very helpful. I appreciate him helping me verify my pages and helping me with my SEO marketing.
Thank you LeslieMy phone call with Leslie went well! She confirmed my information and verified my business pages. She was very thorough too! Thank you
Jeanie is so helpfulJeanie was very polite, kind and a nice person right off the bat. She helped me with my listings and keywords and went above and beyond.
Online set up was easyVery pleasant to work with Leslie! She had a great attitude when she was helping me and made sure I was verified with Apple, Google and Bing. The process was so fast and easy
ExcellentThank you Jeanie for explaining the process in detail. You did a very good job on my account. You are very good at what you do! Solid 10
I have been upgradedThank you Erika for promoting a new phase in my business. You did excellent and were very informative. Thank you for the sweet upgrade
Big thank you to AnthonyAnthony helped me with my Google, Bing and Apple listing. He was very knowledgeable and friendly. I appreciate all the help
Very pleasedI was very pleased with Andrew's customer service. He gave me a lot of direction and I really do appreciate his help!
I recommend LeslieI definitely felt like Leslie went above and beyond! She explained the service and answered every question I had. I would recommend working with her because she was excellent.
Finally have access to my Gmail thanks to LeslieThank you so much Leslie for all your patience today. I really appreciate you helping me access my gmail that I hadn't had access to in over a year! Pretty good!
Wonderful customer service experienceToday went wonderful with Jose. He helped me understand the control panel and how it worked. I can see how excited he was to go over everything. We had a problem with my site and he was able to take an extra ten minutes out of his way to get it all fixed. He resolved my GoDaddy issue. Thank you Jose
Marco is great to work withIt was very refreshing to have somebody so thorough and in sync at the same time. Marco did a great job!
Thank youI want to thank Anthony because he did a great job on the phone with me today activating my listing. I highly recommend eGumball to anybody and I will certainly pass the word around about eGumball. Thank you for your services
Thank you LeslieLeslie was quite helpful! I had two business listings on Google and she helped me get rid of the one listing I did not need and re verified my healthy listing. Thank you
Great workGreat work with Chris today. He actually walked me through my business Google page and showed me how to use it. He also answered every one of my questions.
Thanks UmarUmar and I worked together today and everything went great! I asked him questions about the searches done on Google with my keywords and he showed me how it all works.
Open for business, thanks to Aleyce!So happy that my Google listing got resolved. She got our address straightened out on multiple listings and re opened our business listing. Fine job!
Traci is really patientI am really satisfied with Traci's customer service. She was really patient with me today and was able to help me upload information to my control panel.
Very pleasedI would like to give positive feedback for Leslie and eGumball! They have done a fine job on my account and I am very pleased
Thank you AlexAlex helped us set up the verification of our Google account. She was very polite and easy to work with. Glad she added pictures to our page and showed me how I could add more pictures if I wanted to in the future.
Great job AndrewThank you Andrew for explaining the control panel and showing me how it all operates. I appreciate you being so kind and understanding!
Umar was great to work with!Umar successfully helped me transition from my previous company to eGumball. He honored the same price and was overall really great to work with! He really provided me with everything I needed.
Great jobEverything was really good today on the phone with Chris. He was able to get my Google and Bing up and running. He was very attentive and knew exactly what he was talking about!
Myrna took care of my accountMy dealings with Myrna was very positive and she certainly was very gracious, kind and helpful. She seemed very knowledgeable and took care of any questions that I had.
Jeanie is the bestThanks Jeanie for setting up our business on Google , Apple maps and Bing. You were so helpful and very nice! Great customer service
Dominique is great to work withMy phone call with Dominique went wonderful! She is very helpful, kind and did a wonderful job setting up my business online. I am glad I got verified with Apple Maps. Thank you Dominique
I appreciate Erika's help todayErika did an excellent job on my account. She gave me a few great suggestions that really helped business. She also had great follow up
Jose is very helpfulJose walked me through the entire process , he was really great. It was my first time logging into my control panel and he guided me through it and explained everything. He assured me that if I ever needed any help with the control panel he would be available to me.
eGumball values meEverybody at eGumball has been wonderful, especially Leslie. She was able to get administrative rights to my Google business page. I loved that she was very patient with me. I appreciate her being so positive and cheery. I really know eGumball values me and my business because they call everyday and I just love that! You really care and really value me as a customer. Thank you so much eGumball! I am very happy to be working with such a great company.
Jonathan really helped our business!I love the fact that Jonathan walked me through the entire service. He was really patient and just great overall. He really helped our business today!
Excited to work with eGumball!I just started to work with eGumball and I was talking Leslie today and so far I am happy with the service! I am looking forward to seeing the promises you made come true! 5/5
So far very smoothMy phone call with Anthony went great today. He got my listings verified on major search engines today and was pretty friendly!
Thank you Myrna for all your helpMyrna is very pleasant to work with! She is so nice on the phone, has a good personality and great sense of humor. She helped me revise my keywords and verified my business pages for Apple and Bing.
Glad I have optionsLeslie explained everything to me in detail! She walked me through my website and went through every single section of it. I learned how to use the template and how to upload photos. Glad I have options!
Jason did an awesome jobJason was able to help me get more areas covered so that my business pops up in the towns near by! He got my website working and answered a lot of questions for me. He gave me an excellent idea for my front page picture. Jason did an awesome job
I love working with Traci!200% absolutely fabulous customer service from Traci today! She deserves a fat raise! Both Dominique and Traci did a stellar job! More than super helpful!
Anthony made verification easyAnthony worked really hard for me today! He helped me out a lot ! Thank you for verifying my business pages.
Thank you eGumball and MatuesI am going to continue services with eGumball because Mateus patiently showed me everything you all do for me! He is great and never high pressured me. I am not good with computers and he patiently walked me through the service 3 times until I understood it. I liked that he kept in touch with me everyday. Matues is a keeper! I cant say enough good things. Thank you eGumball and Matues
eGumball keeps you in the loopThank you Jeanie for adding pictures and information to my business pages. You were the best and did a great job informing me of everything that you were doing on my account
eGumballs customer service is greatI just want to say that everyone at eGumball seems very thorough and knowledgeable. Aleyce especially had great customer service. Thank you Aleyce for verifying my business
Today was a good dayChris is very good and super helpful. He did a very good job with my account today. Happy that the verification is complete.
Today was a good dayChris is very good and super helpful. He did a very good job with my account today. Happy that the verification is complete.
Good JobThank you Leslie for working on my Google, Bing and Apple listing. I appreciate your persistence to get a hold of me. She did a very good job!
Thank youThank you Jeanie for helping me with my website, keywords and setting up Google and Bing. You did a great job with everything! Thank you for teaching me the importance of having one listing.
Everyone at eGumball is helpfulErika was really helpful In fact everyone at eGumball has been really helpful! She did a good job explaining the service so now I understand how it all works!
Mateus is helpfulMateus is like my son! He is very helpful! He has really helped me so much and has done a good job. I wish I had an employee like him working for me! Thank you Mateus
Thank you ChrisChris answered all my questions and walked me through the service. He was so informative and helpful today
Brooke in customer service is great!Today I worked with Brooke who provided very good customer service! She handled my account with lots of courtesy and helped me change some keywords. I liked that she gave me advice on how to get Google reviews. I think its great that eGumball calls their clients to ask how the performance of the account is going.
Thank you LynneGreat connection with Lynne in customer service! We seem to click well! She really did a good job going over the specifics on my account so I have a better understanding of the service.
Anthony is fantasticAnthony is fantastic! He is hyper detailed and pointed out things that needed to get corrected. Anthony made me aware of some inconsistencies on my website. I really appreciate him informing me. He is a very good asset to the company! Thank you so much Anthony
Anthony is very helpful!Everything is going pretty good. Looks like we are up and running thanks to Anthony. He verified both of my business locations today. He was very helpful.
Chris is really helpful!Everything is going pretty good. Looks like we are up and running thanks to Chris. He verified both of my business locations today. He was very helpful.
Thanks for all your help ErikaReally good phone call with Erika yesterday. She helped me update my website and gave me access to my Google business account. Thank you!
Everything is perfectEverything is perfect and I understand everything. Aleyce explained everything very well to me! She answered all my questions and definitely is knowledgeable 5/5.
Chris fixed my Google listingChris's customer service was very good today. He found a duplicate listing on Google and he did what he needed to do to remove it. I liked that he was very professional and persistent.
Thank you DominiqueEverything went great today. Dominique was very helpful! She helped me add keywords and explained all the next steps. She was super informative and is a great communicator . Thank you for helping me
My Google listing is fixedLeslie was very quick to fix my pin marker on Google Maps. I am so happy she fixed it as it's something that Google has always had wrong. Thank you !
Thanks JoseJose did an excellent good job . We went through the program and how to make changes. He was very polite and professional !
Anthony got the job doneAnthony did a good job on my account today. We verified the ten different items to list for the search optimization. He was very friendly and knowledgeable. He didn't waste any time!
Chris is terrificTerrific customer service from Chris today in Activation's. He walked me through the software and documentation of my business pages online. He was very patient was able to move at my speed and resolve my issues
Aleyce was so easy to work withWow Aleyce was very helpful today. She answered all my questions and I loved that she was friendly, very knowledgeable but also had relaxed approach.
Thank you Jonathan#1 Jonathan is easy to talk to and that helps a lot . I like that he never tries to sell me something, he simply helps me. Thank you Jonathan for showing me how to utilize the service and lowering my monthly price.
Jose is so helpfulThank you Jose for showing me how to log into my control panel and teaching me how to manage my business information. You made it really easy for me to manage it myself. Thank you
Customer service rocksI learned how to check the status of my account and I learned how my business gets ranked thanks to Erika in customer service. She was wonderful!
Verified on major search engines! Thank you AleyceAleyce got me verified today on pretty major search engines. She was polite and made the verification so easy!
Thank you JeanieJeanie is such a nice person. She created listings for my business and verified them on Google , Apple and Bing.
Very impressed with LeslieLeslie did a beautiful job on my account today. She is very proactive! She contacted me and clarified so much about the job. It was excellent! I want to thank Leslie at eGumball and we are very excited about what eGumball will do to grow our business. Thank you so much!
Thank you so much ErikaErika took care of my account today. She helped me with everything that I needed and was a delight to work with. I have no complaints or concerns. Good job so far!
Thanks for the Google helpLeslie was very helpful and so nice. She helped me get my Google business verified so that my address is fixed and gave me a user friendly new redesigned website to represent my business.
Great serviceJeanie got me verified with Microsoft and Apple Maps today. She also helped me update my keywords and got my website going. She was easy to work with and so nice! Great customer service
Happy we got access to my Google pageAnthony is very nice, very pleasant and patient! We got into my Google account which wasn't easy. I am happy we got it all taken care of today
I am on board!I was very satisfied with the service I received from eGumball today. Umar especially resolved my concerns and presented alternatives that worked for me. He convinced me to stay on board! Thank you Umar
Thank you Umar!Excellent customer service from Umar. He answered every question I had and he helped me change keywords. He got my website up and got it all done.
Activation process was easyJeanie got me verified with Microsoft and Apple Maps today. She also helped me update my keywords and got my website going. She was easy to work with and so nice! Great customer service
THANK YOU LESLIE :)Leslie is very polite and so nice! Thank you for helping me Leslie today, you were great to work with.
Leslie is so helpful!Leslie was very helpful and got me set up. She was very pleasant and did a good job helping me set up my keywords.
My Google listing is all fixed!Erika fixed my business location on the Google maps. She was very nice and so efficient. I am happy she got that resolved.
Reviews are powerful!I don't understand the electronic stuff; I am computer unsavvy. Umar helped me understand the service and gave me links so that my customers can rate my business . Now that is going to be very powerful!
Quick activation processThank you Leslie for verifying our business information and helping us with our Google my business account. You got the job done quickly and efficiently.
Excellent customer serviceLeslie is very good to work with. Excellent experience so far. She clarified so much for me and made sure we got our business information straightened out. She walked me through the steps and let me know what to expect. Excellent service
Working with Aleyce was awesomeAleyce is awesome and got my Google listing all straightened out. She is super friendly, nice and easy to talk to. She was really patient with me since I told her I was no IT guy. Thank you Aleyce for making this easy
Thank you for all your help AnthonyThank you Anthony for setting up my listing on Google and helping me with my business Bing listing. You were very helpful trying over and over again to get my Bing listing right . Great job
Alex made it all so easyAlex was nice and great to work with. She worked on my Google, Apple and Bing listing today and updated my business information and added pictures.She was patient with me too!
Jose was so patient with meJose was great and helped Kali and I so much. He walked us through setting up my website and he was so informative. I really appreciate how kind and patient he was throughout the process.
Andrew always takes care of my accountsWe are on the right track! Andrew is always helpful and doesn't mind being really patient with me. He puts up with me and I really appreciate him taking care of my account always.
I am impressedChris worked through the things that needed to be changed on Google. He is a very nice guy and patient. You are so different from the other companies that I have worked with in the past. You all seem to be on top of things, I am very impressed!
Anthony got the job doneThank you very much eGumball. Anthony got me set up with Bing and Apple maps today. He was straight forward and made it happen. Now that's good customer service!
Alex resolved all my problemsAlex did good on my account today. She was very patient and tried her best to fix my problems. I really liked that she was patient with my issues and got them resolved.
Jason went the extra mileVery good customer service today. Working with Jason was great. He stepped up and took the initiative to do things for me. I could have done things myself but he went the extra step to get it done for me since I expressed I wasn't tech savvy. 5 stars
Thank you ChrisChris was absolutely awesome! He did an excellent job helping me with my Google accounts. He merged two Google pages together and merged the 5 star ratings into one page. Very satisfied with the service!
Mateus resolved my concernsThank you Mateus for explaining the service to me really slowly. I really appreciate your extreme efforts to keep me from being upset. You resolved my concerns! Thank you Mateus
Business listings were easy to set upIt was really good today working with Chris in Activation's. He set up my business listing on Bing and Google maps and went through the proper channels to get what I needed.
Big thank youKnowledgeable, helpful and professional! Erika explained the process and rectified my business information with Google.
Learned how the service worksMatues explained everything about the service to me. I am not tech savvy and he was so thorough and patient. I really appreciate his customer service and how he showed me how the service actually works.
Thank you for bringing me up to speedThank you Chris, I really appreciate all your help today. You did a good job educating me on the service and following up. eGumball's team is really up to date with the latest technology and I like that you guys bring me up to speed when it comes to the latest marketing. Thanks
THANK YOU CHRISVery good customer service experience with Chris today. He helped me upload pictures to my Google page and showed me how to manage and use my business page. Easy walk through
Thank you AnthonyAnthony was very personable, informative and very helpful. 5 stars !
Thank youThank you Jason for helping me make changes to my keywords, address and phone number. Fine job, thank you
Great customer serviceI really appreciate Saren, she was awesome to work with! She has delivered the best customer service and was truly helpful with my website.
Came back to eGumballChris took care of everything I needed today. I am happy I reestablished my site with you guys again.
Customer service is greatI received very good customer service today from Jose. He guided me through my website and explained everything in detail. I couldn't have done better myself.
Jose has a lot of patienceJose took his time, that's above and beyond in my book! He is polite, knowledgeable and very helpful
Happy with eGumball servicesWe got two locations and Jonathan hooked it up with a lower price on my second location. Overall my experience with eGumball has been really good. Thank you Jonathan for helping my business.
New to all thisIt was my first time logging into my control panel today and Jose did a wonderful job guiding me through the pages. I learned about the different features, it was very helpful.
Thank you AndrewI have been very satisfied with eGumball; overall everyone I have talked to on the phone have been most knowledgeable and helpful. I had several questions as I was still in the process of setting up our web page. Andrew showed me how to better control the pictures. He moved some things that I had written so that they would make more sense. He is also going to add some pictures to the Google site to make it more attractive. I learned a lot I feel more confident in navigating my way around the web site controls. I found Andrew to be very courteous, personable and very easy to talk to. He was extremely patient with me and I never felt rushed. He made sure that he understood all my questions and addressed each one to my complete satisfaction. I would definitely give him a *****5 out of 5.*****
Great jobMatues was very efficient and patient. He went over Google maps and showed me everything he is doing for me. Thank you for all your help.
Thanks for showing me the wayJose showed me how to use my website. I was a little intimidated at first but Jose got me through it! He was very good and friendly
Happy to have access to my Google InsightsChris is awesome. He got me verified for Apple, Bing and Google Maps.I like that he took his time to go through the Google insights and showed me how I can use them. Thanks Chris
Amazing teamEveryone that I have worked with has been amazing. Chris especially was very helpful and pleasant to work with. I am really excited about the service, and having the opportunity to work with a great company.
Lynne took care of me!I was really impressed with how Lynne treated me. She is part of the reason why I am continuing with eGumball. Lynne was very understanding of my concerns and took care of me. She explained what eGumball is really doing for our business and was willing to work with me. Thank you for being gracious Lynne!
Patient and UnderstandingThank you Mateus for helping me today with my account. You went through all the information and you helped me get through this. Thank you for also explaining everything with patience so that I could understand.
Easy website set upEveryone at egumball is so nice! Traci did a good job setting up my website and was very patient with me. Thank you for being so helpful
Super easy, Dominique did everything for me!Dominique hooked me up with Google , Bing and Apple. She was very pleasant to talk to and was overall great at setting everything up for me.
Excellent experienceIt was a great, great , great experience today with customer service! They were excellent and they took a lot off my plate today. It was a pleasure to deal with eGumball's team. They all have great phone rapport, follow up and knowledge. Thank you eGumball for the excellent experience!
Always learn something newI learned how to use the service thanks to Traci. She was very good and she did a great job showing me how to log in and change information . 5/5
Mateus resolved my issues :)Wow Mateus was excellent. He took me to my website, made changes while I was on the phone with him and most importantly he showed me the changes that were being made right then. He was really good. He really resolved everything for me today.
Happy to be back with eGumballGive Erika a raise! She did a very good job and got me signed up again. Great personality and overall made me feel comfortable doing business with you guys again.Thanks Erika
Profile activation was so easyAnthony educated me a great deal! What he did to my profile was outstanding. He was awesome to work with and I am glad that I got to learn so much during the process.
Thank you JeanieJeanie was so much help today! She showed me how to get to my website, how to download Google chrome ,how to look at my business stats and reestablish my email address. She got everything rolling!
Happy to continue with eGumball servicesLynne is great and very helpful. She set up a temporary website for me until I get my new one. The application to continue with eGumball services was so easy. Thank you Lynne
Everyone is so helpfulI am computer illiterate and Chris was so helpful. He really took his time to show me step by step on everything eGumball has done for me. I am very happy I finally got to do this. Chris and everyone that I have worked with has been very helpful.
Thank you ShawnShawn was able to address my concerns and had great follow up. He was very courteous and good to work with.
So nice to have a team that caresThank you Jose for helping me understand the service and my control panel. You were so patient and I really appreciate you listening to me today. Great job!
Anthony was very helpfulAnthony was able to help me understand which keywords were best for my account. He was very knowledgeable, efficient and really understands what my company needs to help bring my account results.
Thank you so much ChrisChris helped me understand how my old address online is effecting my business. He also explained what eGumball is going to do to help me clear that information. He was very patient, helpful and considerate of my time. Thank you Chris
Excellent experienceMy experience has been excellent with eGumball. Your company is amazing! Where were you the last 25 years? Traci did an amazing job guiding me through everything on my account. 8 out of 5!
Mateus made things greatMateus resolved my concerns and went above and beyond by explaining the procedure and how everything works. Thank you so much
101% effortMy phone call with Jose went very well today. We went through the entire site from the log in, to the page design, account information, mapping and keywords. He put 101% effort!
Very helpfulAndrew is very patient, personable and really helped me out. He helped me paste the tracking script to my website so I could monitor traffic and we worked on my control panel together. He did a very good job and was very helpful. 5 stars!
Thank you Anthony!It was a terrific time working with Anthony today. He set my account up and helped me with every step. All I know is he did a great job and did everything he could on my account.
Erika resolved my issuesMy phone call with Erika was good today. I had some questions about my account and she was able to answer them all. Also , we both tested some issues on my account and she was great and got them all resolved.
Jose is so nice !I had so many questions today while I was going over the control panel with Jose. I must say I was truly impressed that he did not get annoyed! He was absolutely very nice and so patient.
Thank you for explaining it all TraciThank you Traci for explaining every little aspect of the control panel and for not letting me figure it out all by myself. You did a great job with the basic set up. Thank you
Bing listing corrected, Thank you JeanieJeanie got things started and certainly went above and beyond. She got my Bing listing corrected and worked on my Google account so I could have my listings verified. I appreciate her giving me a link to my Google page so that my customers can leave me reviews. 5/5
Anthony went above and beyondAnthony is very helpful and got my website set up today. My listings are verified and the whole experience in general was very helpful. Glad he did everything he could on my account today.
Mateus is so helpfulGlad I understand the service better after working with Mateus. He walked me through the website , my local listings and the service. He really helped a lot and even offered to put my account on Twitter and Instagram.
Thanks for all your help ChristaChrista has been the most helpful person I have worked with at eGumball. She was able to explain the service in a way I could understand. She really spent a lot of time explaining how Google works. Thank you Christa for being very helpful, patient and kind!
Thank you eGumball for helping my businessJose and I set up all the steps in my control panel. He has been a real help and so patient. Thank you Jose for helping me out today!
Thank you so much DominiqueDominique was really polite and courteous. She answered all my questions and went over our account. I liked that she hooked us up with Apple, Bing and she took control of our Google listing. Thank you for being fantastic!
Great set upThank you Jason for updating my account. Thank you for making sure my social media stuff was accurate and that the numbers were great. Jason definitely did a good job setting my account up. Thank you!
Awesome AnthonyAnthony was awesome, very patient, helpful! He def gets a 5 star. I loved that he called back exactly on time too!
Thanks eGumballJose was really helpful, excellent and went through all the information I needed to know. We got through so much today and he did a great job double checking to make sure all the information was accurate. Thanks eGumball
Thank you AnthonyAnthony was a wonderful help. He was very informative and answered all my current questions. I'm new to this but I feel confident he will help with any further questions I may have. I would rate him with 5 stars. Thank you!
Thank you so much for everything TraciTracy did great!!! She's a 5!! She went over the control panel and everything. She is very helpful!
Thank you so much for everything TraciTracy did great!!! She's a 5!! She went over the control panel and everything. She is very helpful!
Now I know how everything worksI understand the process better after talking to Mateus. I was actually able to see myself on websites. I liked working with Mateus because he was very interested in what I had to say and went out of his way to show me how everything worked.
Looking GoodGreat customer service experience with Jose. He did an A+ job! He is great and wonderful to work with and he showed us how to us our control panel. Thank you
Traci is right there to helpI like the fact that if there is anything on my website I need help with, Traci is right there to help. Traci's customer service was great and she explained everything to me. I like that the website is user friendly too!
Exceptional serviceTraci definitely went above and beyond today. She went through every single tab with me on the control panel. She took her time and was so thorough. Not everyone would do that so 5/5 for Traci!
Jason is the bestJason resolved my concerns. He was very thorough and spent a lot of time with me reviewing every single detail to make sure everything was correct. Thank you
Thank you for showing me everything MateusMateus took the time to explain the service in detail to me. He went above and beyond and showed me how everything worked. He was great, thank you Mateus.
EGumball is good to me!I am very happy with eGumball's service. eGumball is a great company and has helped my small business get exposure on Google, Bing and other search engines. Sam in particular was so professional and great. He did a wonderful job on my account.You guys have been very good to me! 5+
Best customer serviceExcellent, excellent and excellent! Thanks for the great follow up Aleyce and for resolving my concerns. You were patient and very understanding. 5/5
A big thank you to eGumball and JasoneGumball is willing and always has been there to answer our questions. Jason helped us with ensuring that our listing is under the correct identification.Jason was very helpful and polite - eager to please and very informational, patient and understanding. 10 out of 5 stars!
Top notch !I am so happy that I worked with Aleyce today. She went above and beyond her duties to help me upload pictures and reactivate my password. She took her time and was overall wonderful to work with. She gave me everything I needed. Thank you so much
Pleased with the customer serviceThank you Traci for walking me through my entire control panel and showing me how to use the media setting. You were patient, professional and so courteous!
Jason is great!Well, you have an energized employee with Jason. I learned more about egumball's services in 15 minutes with Jason than anytime during prior conversations with your customer service.He was enthusiastic, apologetic for matters he was not responsible for, and positive. I rate his customer service at 5. I suggest you determine how to keep him energized and clone him.
Ashley saved the dayI can’t say enough good things about Ashley! She saved a client! She immediately asked “Bill, how can we help you?” . She has been nothing but amazing! Thank you Ashley for everything you did today
Easy control panelIt was so easy to navigate the control panel thanks to Traci. She did a wonderful job guiding me through every feature. Thanks Traci
Great work MateusMateus was great, patient and outgoing. He helped upload a video and pictures for me. He answered a lot of my questions and showed me how customers find my listing. Definitely rate him a 5!
Great job TraciThank you Traci for explaining all the categories and showing me what has been programmed so far. You were knowledgeable and informative!
Thank you Jose for everything todayEverything went great today! Jose is very patient, nice and made the process quick and easy. He explained all the features in the control panel and even typed a service description for my business.
Jose is really patientSo nice to work with Jose today. He was so patient with me and I liked that he allowed me time to fill out my control panel without making me feel rushed. Super informative!
Jason resolved the issueVery good customer service from Jason. He got our stuff back in order! I liked that he got the issue resolved and was patient, personable and knowledgeable. 5/5
Very impressedI am very impressed with Traci. She is wonderful and a very nice lady. She introduced me to my account and showed me how to add interesting information that I feel would be good for my company. Thank you Traci
Good jobThank you Christa for showing me what eGumball does for me on the back end. I really appreciate you explaining and describing the services and following up.
Making progressSo far so good. Jose helped me do some things on the control panel and was very knowledgeable. He also sent me a tracking script to track progress on my site.
Customer service is great!Great customer service experience with Jose. He is very nice and helpful. He walked me through the whole control panel step by step. The control panel seems user friendly & I like that Jose gave me his direct extension.
On a roll!Jason is amazing, outstanding! He did everything I asked him and more! He helped me input information into our control panel. He did everything it takes to feed the bear. Thank you Jason is a 10!
Very good customer serviceJose is very good, patient and helpful! I really liked that he explained the control panel very clearly and thorough. I know what to do now, thank you.
Really looking forward to thisThank you Jeanie! I would give Jeanie 5 stars. She was really friendly with a lot of knowledge. I am looking forward for this campaign. Hopefully this campaign will boost my sales! Thank you
Aleyce made it workAleyce is a wonderful girl. eGumball hit home with her! She helped me set up everything with Google. She really went above and beyond by organizing all my Google pages together to make it work.
Happy with the resultsMateus saved an account! I was ready to cancel until he showed me results and progress! I am much happier after speaking with him now that I see my website online and everything eGumball is doing for me. Thank you Mateus and eGumball
Good to goThank you Jeanie for cleaning up my different business pages online and getting our Google listing set up and verified.
Thank youWonderful phone call with Traci today. She answered all my questions and reviewed my control panel in detail with me. Above and beyond customer service.
Jonathan is the bestWe rate it a 5. Jonathan is very good and took the time to explain to us what Egumball could do for us as we were going to cancel. Jonathan spent time explaining and showing us how to get this biggest bang for our buck, he was great!!! Very patient and knowledgeable. We learned a lot!!!
Thank you Aleyce for everything!Aleyce is the best thing you have! I can’t say enough good things about her professionalism and knowledge. She was able to do so much for us. She explained what our Google dashboard was all about and how to access it. I loved that she was able to get our website back up on the Google page . She really explained everything she was doing and what had happened on Google’s end . She is just awesome & deserves a praise! Aleyce is the best representative I have worked with! Thank you Aleyce for being so courteous!
Thankful for TraciI appreciate Traci so much for all her help. She is so personable , friendly and professional. She really explained in detail all the features to my profile. Thank you Traci
My control panel is easy to useTraci showed me all the different parts of my client control panel today. She navigated me through my panel and made me familiar with all the options offered . I learned how to change information if needed. I thought overall Traci was very nice and helpful.
Jeanie did a fantastic jobJeanie was most helpful. She helped me get into the back end of my listing and showed me how to make changes and add pictures. She took the time and I never felt rushed. I liked that she was very patient and allowed me to ask questions. She did a fantastic job!
Jeanie Thank youThank you Jeanie for helping me set up my keywords and getting all my information verified. She did a good job getting me access to my business page and helping me add all the little things. Jeanie is great and thorough!
I love my websiteTraci is pretty good! She created an awesome website for my business. She did it just the way I wanted and sized pictures for me. She made me feel good about my website. Thank you Traci for all your help
Excellent Customer ServiceIts been nothing but excellent customer service from eGumball. Traci especially knew what she was doing and went above and beyond her duties. Thank you so much eGumball team!
Good programJose is a complete sweetheart! He is almost too nice and very helpful! You got such a good program and I am happy I am working with you all.
Above and beyondThe phone call with Traci today went real well. I learned a lot of information about the functions and logistics of my control panel. Her suggestions and explanations were above and beyond!
Communication is greatIt was excellent working with Traci today. She called after sending me the client log in email and walked me through the entire control panel. We looked at everything and reviewed every featured tab. Communication is great!
5 StarsJason was really great! He was very knowledgeable and was interested in helping us with our business needs. Thank you for being so thorough!
Jose is great to work withI am not savvy with the computers but Jose did a good job filling me in! He was very patient and offered great ideas. I really did appreciate all the time he took to show me what is going on.
Thank you SamSam is great. He went through everything with me! I renewed my agreement and it wasn't a hard sale. He just showed me what I am getting and I renewed! I got a perfect deal, he was really good.
Wow Jeanie is the best!All of the eG folks I have dealt with so far have been great, especially Jeanie. I also appreciate efforts made by all to maintain contact regarding callbacks, etc. Jeanie worked to resolve issues re consistency of the basic name, address, etc. of the business and keywords to facilitate SEO and to register them with the most popular search engines. I learned that I was very out of date regarding the importance of search via maps. And when it came to Google I learned a lot about their security regimen. 5-6 years ago I had logged in and set up passwords for gmail, google places, google+, google earth, etc on a PC in my office and a landline telephone. When we tried to establish access from my Macbook and cellphone it turned out google was reluctant to take my old passwords. Jeanie was a true genie walking me through the process (I am very unfamiliar with various apps on my old Samsung Galaxy). What was amazing was how patient and pleasant while I/we struggled to get google to give us secure access. She is a gem. Jean has an outstanding attitude and knowledge to walk me through the challenging (for me) google access problem. She gets a 10!
Thanks Jeanie for all the help todayIt was excellent working with Jeanie today. I learned a lot of different things and Jeanie helped me understand clearly.
So far so good!Thanks Jose for reviewing and explaining the website to me. So far so good! Everyone is friendly and professional.
My account is fixed! Thank you AshleyAshley is really good, informative and has helped me with everything! I am happy she got my account fixed.
Big thanks to DThank you D for helping me today.Thank you for going above and beyond and helping me with my contract and pricing. I am really happy with eGumball services.
Very pleasedSo far I am really pleased with eGumball. Traci especially was very good! She showed me how to log on to my profile and change information. I liked that she made changes for me. Very pleased!
Thanks eGumballI called in to discuss my issues and Mateus was calm, cool and collective. I was grateful that he was willing to hang in the for me. The phone call went really well and he did a wonderful job resolving my issues.
Great customer serviceeGumball has great customer service! Jose ran me through the entire dashboard and showed me how to add and delete pictures. I liked that he helped me brainstorm the media side of my website. Thank you!
Shawn went above and beyond!Shawn was absolutely excellent. He provided beyond normal customer service. He was amazing and helped me reclaim my Google business page and correct the issue. It required extra problem solving and he was beyond patient. Shawn is simply amazing!
So much helpThank you Jose for helping me locate my business Facebook page and link! Great job answering all my questions and walking me through our website.
Better than expectedTraci did a great job setting my account up. She showed me how to upload pictures and explained everything in detail. Good presentation! eGumball is better than I had expected.
Easy to understandI had a great experience working with Andrew. He took plenty of time to walk me through ever detail of the process. He was really patient about everything. So easy to understand too!
Great jobJose did a pretty good job explaining all my website details. He made sure I understood all the functions. Great job and thanks for all your help!
Traci went the extra mileTraci was great and really helpful. She helped me fill in the extra keywords in my profile and went through the whole program with me. She answered all my questions and even gave me more than what I asked for. Thank you Traci
Thank you eGumball for all your help!Mateus was great and so helpful. I was so naive to how this all works and Mateus really explained everything. He took additional time out of his day and really went above and beyond. He did some things on my account that I could have done on my own but instead he went the extra mile. eGumball has done so much for my business already! I like that I have received updates and progress reports. Keep going!
Thank you JenniferI think Jennifer went above and beyond, she did real well! She sent me a hyperlink to my email so I could have customers review my business on Google.
Happy CustomerI had a few questions and received a call back from Mateus. He helped me understand the service and explained so many things. I learned a lot of information and he was very nice. So far everything has been totally the opposite of the previous company I worked with. Let’s just say I am extremely happy!
Thank you JeanieJeanie, she is the best! She helped me a lot with Google and was very professional.
Thanks for the website helpJose was very helpful walking me through the website. I would rate his customer service 5 stars! Thank you for helping me!
Impressive!I loved working with Jeanie. She is very helpful, informative and her deliverance was impressive. I just really like her! She is wonderful to work with
I like that I can customize my profileJose helped me with everything. This man did a fine job helping me customize my profile pages and adding pictures.
Happy with eGumballWhat I like about eGumball is personalized connecting, attention to my requests and questions, and the impact I see gradually in showing up higher organically as desired. Jason in customer service helped me add location/areas/service areas + postal (zip) codes. He did show me how to setup specific postal code regions. I really liked that he was sincere, attentive, and answered above and beyond my basic questions. Thanks Jason!
a HUGE thank you to Jeanie! She is the best!In the 15 minutes that I spoke with Jeanie she calmed all my nerves and took care of everything! She made me feel at peace and is sweet as pie! It was nice to see what eGumball is doing for me. I would rate her 10 stars!!! 5 is not enough stars ! She is the best!
Very patientMateus is extremely patient and humble. Today he spent two hours helping me work through my egumball account. He took his time and was gracious, that is really important when doing business with customers. When I would ask questions he would immediately find out the answer for me. A+ customer service
Traci is really great to work withTraci is really friendly, helpful and offered a lot of information about my service up front. She was really great!
Excellent set up processJose was excellent and had so much patience with me. I am not good with computers and he helped me with the whole set up. Thank you so much Jose!
Great customer serviceGreat customer service today. Jose walked me through the entire control board and really allowed me time to explore my options. He did not rush me into things and showed me how to add important information to my profile. He was very very helpful!
Jose is an asset to the company!Jose was fantastic. He is extremely thorough and very courteous. He helped me understand everything! He did a great job. In fact, as we went through the dash board together I was able to update information and get things done. Jose is a great guy and an asset to the company!
My business ranks in the top 3 positionsMateus showed me what your services are and what it is doing for my business. He showed me that my business was in the top three positions and explained how you got me up the ladder! He wasn't rude and encouraged me to check the service out. He made a lot of changes for me and was real patient. I am really happy with eGumball
Jose is the bestCourteous Jose helped us with our control panel today. He helped us add information and answered any questions I had. Thank you Jose and eGumball
Happy with eGumball's customer serviceThank you Jonathan for showing me everything eGumball is doing for us. He took me to the website and explained it all! I felt like he was right here with us walking us through everything. It was so nice that he offered to help us in the future. Thank you for being fantastic
So patientGreat service review today. I understood everything I learned and Jose made sure he spent enough time explaining all the control panel features. He was very thorough, patient and understanding.
Big thanks to AshleyAshley explained the service and website to me. She really helped answer so many questions I had. She was very patient and showed me how to upload photos to my site and gave me great review advice.
Jonathan went the extra mile!Jonathan really took his time to go over a few things with me. He is a very sharp bright young man. He did not procrastinate and really went the extra mile on my account. He is right on it! Thank you Jonathan for doing a great job
Learned so muchReally good phone call with Jose. He took his time and walked me through the steps on the computer. I am satisfied with all the information I learned! Thanks Jose
Above and beyondVery good service and website walk through by Jose today. He explained everything really clearly and walked me through step by step. He really went above and beyond!
Issue got fixed right awayThank you D for fixing the wrong address on my Google Maps business page. Thanks for being very helpful!
Thank youAleyce is very helpful and did everything she was supposed to on my account. I really liked that she explained everything I needed to know. Thank you Aleyce! Very helpful!
ExcellentShawn was excellent and helped me add pictures to my Google business page. He was very courteous! Great customer service experience.
Thank you for the website helpGreat job on my website today! Jose walked me through my new website and showed me how to add information and make changes.
Thank you JeanieJeanie is very good, thorough and helpful. We verified my pages and keywords. She got the ball rolling and set my expectations for the next steps.
BIG THANKS TO SAMSam was great! He is a very nice young man who helped me answer so many questions. He took care of everything on my account to my satisfaction
Great customer serviceFor starters Jose my rep was very patient. He helped me set up all my settings in my control panel. I struggled to upload photos in my panel and he helped me add them. I thought the phone call was very good and very helpful!
Thank you Jose for teaching me so muchJose definitely gets 12 out of 10 stars in my book. He was outrageously helpful! He walked me through so much detailed information and it stuck. After I got off the phone, my wife and I were actually able to go back into our control panel and utilize the information we learned.
Great website assistanceThank you Traci for explaining all the different things to me on my site. I appreciate you updating my template website and providing good customer service. Thank you
Jose knows what he is talking aboutMy phone call with Jose went very well today. He did a great job walking me through the control panel and following up with me. I liked that he asked me a lot of questions to make sure I understood what he was talking about. Jose also helped me add a tracking script to my website. Thank you for being really helpful and informative!
Love being on the first pageI like the ability to create my own bio on my business and services offered. It's not so "cookie cutter." I like the ability to use eGumball to direct my businesses services to the appropriate clientele. Being the opening picture on the first page when one of my tags are searched in my area is nice. Most importantly I like how it directs my information to my desired customer base. Jennifer was awesome. She explained to me, put simply, what was going on with my searches of my companies tags on google. How well my company was doing as well as far as the statistics. She was extremely informative and really easy to talk to. My experience with her was probably the best customer service experience I've had in a long time. I get impatient relatively easy, and annoyed just as fast. But she was real to talk to. Showed genuine concern for what my issue was, and even saved me a little bit of money with my contract with eGumball. Thankfully I have her as a contact if I had any further questions. If I have to rate her.....a soft 6. Or a solid 5. Since the scale stops at 5. But she was cool, I liked it. She seems like a real people pleaser. It helps she comes off friendly with a nice voice. Fortunately for you guys those are both fantastic quality for a customer service rep that deals with people over the phone. Being in customer service myself, as well as past experience managing a floor at a call center for Sirius radio, I'd say she is an asset to the company. She's what's up.
Mateus takes his timeMateus helped me a lot a lot! He helped me see what the eGumball service was doing for my business. He really took his time and was very nice. I learned how to add additional information and pictures to my page. A+
Thank you for the upgradeMy phone call with Jason went smooth as silk! He saved an egumball customer! He got me where I understood what was going on with my account. He was able to explain everything in great detail. I liked that he was not pushy and very patient. Thank you for the great upgrade Jason
Sam is the best to work withSam Wonderful Kim is just great! He upgraded me to the silver package so I could get more services. He was very pleasant and laughed at all my jokes. Pleasure working with him!
Helpful and KnowledgeableI really appreciate the extra effort she took on my account. She did a good job responding to my reviews on my Google business page and was also very knowledgeable. So far everyone at eGumball has been very knowledgeable and helpful!
Thank you Mateus for showing me everythingI would definitely rate Mateus's customers service 5 out of 5. He was real informative walked me through a bunch of stuff online. He got me on the internet and showed me the service and explained it. Real good
Thanks for all your help ShawnShawn was very pleasant, helpful and understanding. He helped me keep my account open and was able to meet my needs better. Thank you Shawn
Big thank you to JoseJose was very clear and walked me step by step inside the control panel. He made everything easy for me. Thank you Jose
I learned a lotThank you Jennifer for helping me understand the service eGumball is providing for me. I learned how to add keywords, service areas and how to get pictures installed on my page. Good work
Thank you AndrewI would like to share with you the telephone experience I had with Andrew W. yesterday. I have been a customer of egumbal for many years. I called your office to discuss my account: Universitypolygraph.com concerning my location on Google and a couple of other matters. Andrew was the representative who received my call. He was very attentive and concerned with my matter. He extended his attention to me in a very genuine and caring way that made me feel that he cared personally to resolve my concerns about my web site. Thank you Andrew
Pleased with eGumball's customer serviceI was very pleased with my phone call today with Mateus. He was very receptive to help me and with what I am trying to accomplish. I really liked that he was courteous and his overall spirit was helpful! He did a great job
Mateus is very helpfulMateus went above and beyond! I learned the initial stages take time and I learned what eGumball is doing for my business. He did a good job explaining the service, control panel and showed me how I could also improve my information on my end.
Thank you Adam!Adam Vu kept his scheduled & call back times and came through. He respected my time and allowed me even the next day to study what he showed me. He was able to walk me through the entire service and was very knowledgeable. He really helped me understand why I had issues on my account and how eGumball was going to help me with them. His presentation was great and that's what really sold me. The price is great but it was the why I needed the service part that helped me make my decision. 5/5
SatisfiedI worked with Jose and he is good! He helped me a lot and was so patient. I really appreciate all his help.
Wow Great ServiceOh my gosh I have to tell somebody that Sai is amazing! I am 81 years old and have been in business for 30 years and wow times have changed! Sai spent the whole day explaining everything to me . Boy did she clarify so much! Sai discovered a lot of discrepancies I had all over the internet. She found different phone numbers and addresses online that I had no idea was out there. She made sure she is going to correct that business information and get things going. Bless her heart she is so amazing!
Jennifer is really helpfulJennifer got right to the point and explained what I needed to know. She gave me useful information to see my business listing on Google. Thank you
Excellent customer serviceExcellent phone call with Jennifer today. She showed me where my listings were listed online. One of my listings had my address wrong and she made sure it got corrected. She is very friendly and answered all my questions.
A+ experienceTraci was more than helpful! She took her time to walk me through different parts of my website. She gave me helpful tips and offered to make any changes for me. I was pleased with her assistance and I would rate my experience an A
Great help from JenniferThank you Jennifer for helping me with everything today and answering all my questions. Very helpful!
Thank you for all the website helpJose helped me with my entire website page. He was helpful all the way around! Gave me great ideas and helped me add information to my website.
Friendly customer serviceChrista went above and beyond and added zip codes to my control panel as I was having a hard time doing so. She was really easy to talk to, helpful and friendly!
Jason is great!I have talked to a lot of customer service reps lately and it's painful when reps don't understand you. This is not the case for eGumball. Jason the customer service rep was wonderful! I realized I had two Facebook pages out there online and I wanted to know how to cancel one page out. Jason understood exactly what I needed and he helped me out. He is very friendly and so easy to understand. Very personable
Saren is the best to work withSaren was very informative and creative. I called and got the answers I needed. I feel better! She helped me also access my profile. Thank you Saren
Great website helpJose helped me set up the website and walking me through the whole process. He was very knowledgeable so I did learn a lot of information. Thank you for being patient and polite Jose
Thank you ShawnShawn clarified a lot! I finally understand why it is taking longer to see results. He addressed the issue right away and made is really easy to understand everything. He made the process user friendly and now I feel more much more confident!
Ashley is very patient!Ashley was very patient, thorough and professional. She is helping me with the initial set up and so far everything appears to be good. She is really efficient and she is getting things going
Smooth processMy phone call with Jose went smooth. I learned how to get inside my control panel and make changes to it. Jose was helpful and went above and beyond and looked up zip codes in my area to add to my profile.
Wonderful customer service from TraciMy phone call with Traci went absolutely wonderful. She showed me my website for the first time and got my LinkedIn profile connected to it. I understand everything better now thanks to Traci. She was very helpful!
Thank YouExcellent customer service. Sai helped me re-establish my website pages and resolve some issues. She was great help!
eGumball follows upI appreciate ya'll following up, that's key in this business. I was with another company in the past and you all follow up way more than they ever did. Jose had great follow up and walked me through the control panel and helped me finish the zip code set up. Real helpful!
Sai provides the best customer serviceSai is very professional and is the best person to work with. She showed me the services and helped me with the website. She deserves 5 out of 5 stars!
Traci went above and beyondTraci went above and beyond! She was a delight to work. She was very patient, understanding, caring and did a great job making sure I was satisfied. It was a wonderful experience working with Traci! 5 !
Saren opened my eyes!Saren is an asset to eGumball! She was able to open my eyes and help me realize that eGumball is doing way more for my business than I ever imaged. She is fantastic and 100% helpful!
D is the best to work with!Thank you D or helping me with reviews and showing me my google business information. You were bubbly, friendly and helpful!
Aleyce is the best!!!Aleyce relieved my concerns and anxiety about the whole process. She took my questions and re framed them so they could be solvable problems. She brought me up to date and was very informative. Great listening skills.
Glad eGumball is managing our websiteI really like that eGumball is managing our webpage, it really takes a lot off my plate. Jose specifically was awesome! He explained everything thoroughly as he took me through the different options to design our webpage. I have learned so much! It was my first time working on the webpage and he didn’t lose patience with me when I had to ask him to go back over something. He was very focused and to the point and also didn’t try to rush me. 5 out of 5!
eGumball fixed my Google locationTemeca was very clear with what she needed and everything worked out like clock work. Our Google location had us way out of the way and she fixed it and really listened to me.
Very helpful & patient teamLeslie helped me verify Bing and Apple. We also set up egumball as a manager to my google my business page and I have egumball helping me with my website. Everyone I talk to is very helpful and patient
Aleyce saved the dayIt was really hard to get my gmail to open but what ever Aleyce did today it worked! It took 45 min but it got resolved! Thank you Aleyce
Temeca reopened our Google business listingI loved my phone call with Temeca today. It was quick, to the point and she got our listing to say that we are open! She is well spoken and ya'll are so outgoing!
Ashley went above and beyondAshley went above and beyond today! She really was helpful and worked through some issues that I was having on my account. Thank you so much
Big Thank You To CHRIS!Chris was great in helping us set up our page for google. We had an issue with an old business address and he quickly worked to resolve the issue. He also updated pictures on the google page for us. He worked very quickly to do this. We really appreciate his responsiveness. He was a pleasure to work with! A 5 out of 5! Thank you ,Colleen
eGumball has been greatPretty good customer service! I worked with Jose who answered all my questions and helped me add the eGumball tracking script to my website. You guys have been great!
A+ customer serviceJose did an excellent job. He walked me through the whole control panel and entered all my keywords and zip codes. He had answers for all my questions and sent me emails with the information I requested. A + all the way across the board!
Everyone has been very responsiveEveryone has been very responsive to questions and getting things done. Jose helped me with the tour of the control panel and what everything means and how to navigate this. I have learned a lot! How google listings work and how the Google robot reacts to seeing too many changes in directories, so therefore eGumball does the updates to directories in an orchestrated fashion to not downgrade one’s trustworthiness as a reputable website. I found out it is better to be listed in 700 directories versus 3000. I have learned something from each person I have spoken to. Jose is very polite, calls me Ms. He is respectful and a pleasure to deal with and gets things done in a timely manner, plus we have a laugh or two! Absolutely rate him 5 stars and give the man a raise!
Saren is the best customer service repSaren was like a gift from God! She came up with great ideas! The other reps I have worked with in the past did not bother with ideas. She added pictures, links and ideas to my page. She definitely went above and beyond her duties! Everyone needs to have customer service like Saren.
Easy verification with TemecaTemeca helped me out a lot and went through everything really clearly. She did a good job helping me step by step with the verification process. I would happily give her a good review!
Sai is the bestSai is pretty good and very knowledgeable. I am happy that she helped me straighten out my site and gallery. She really cares about your business and product and is very alert. Thank you Sai for all your help
Activation team is helpfulEverything was wonderful and great today. She got me activated on Google, Apple and Bing and answered multiple questions. She was awesome!
Jose was really helpfulJose is very good, informative and very detailed oriented. Now we know what eGumball can do for our business!
eGumball got me on GoogleD Hill helped me with a lot of things. He did a good job getting my business more exposure on Bing because with Google my exposure has been good. I like that every time I call the team is very willing to help me.Thanks eGumball
Ashley is amazingAshley is extremely patient. I am very pleased with her service. She helped me make changes to my account to bring more phone calls and got me back on Google search.
So much supportEverything has been fantastic. I sent photos and D Hill helped me add them to my website. The experience with eGumball has been very good. Thank you very much for all your support
Thanks for all your helpAshley was a great help. She helped me resolve and issue, reduced my monthly fee and made my website work better. Very very efficient today!
Big Thanks to AshleyI had a long conversation with Ashley and it went well! She explained everything and worked through the issues I was having on my account. I really appreciate her time and attention. Thank you Ashley
Happy to see our business on GoogleI love the choice of pictures that were added to my Google page by Aleyce. She provided excellent customer service. We are so pleased to have eGumball take care of our business. We are showing up on Google now and that makes us so happy! Smooth process and great team!
Always learningLynne gave me great data and advice. I was happy to learn that I could add more keywords to my campaign. Thanks for being informative Lynne
Thank you SarenThank you Saren for helping both of my businesses today. You helped me with key components and helped me make changs. Good work
Very good!Thank you eGumball for creating better SEO for us! My conversation with Temeca today went very well. Perfect phone call with no interruptions.
Ashley is awesomeAshley is awesome. She really helped our business a lot! She upgraded my website and showed me how to use, change , edit and log into my site. She made everything so easy. Thank you Ashley
Thank you TemecaThank you Temeca for being helpful and having positive vibes! I am glad I got the service I paid for
Sai is awesomeSai filled my head with so much Information. She helped me with a lot of positive things. Sai gave me great ideas, she is awesome!
Good AdviceToday we accomplished a lot. We verified our Apple, Bing and Google page. I really liked that Leslie was competent and knowledgeable. She also gave good advice
Best Customer ServiceI did not expect all this assistance with my account. Sai had good recommendations and gave me great examples! Ya'll are what I thought you were. Best customer service I have ever received
I Love, love, love being able to revamp my websiteI love Jeanie’s attitude and her patience. I Love, love, love being able to revamp my website with the help of professionals without any additional cost. She has been my savior all the way through. Most recently, she has been instrumental in resourcing and helping me redesign my website that addresses my aesthetic taste and the unique requirements of my professional Colleges. eGumball , Chris and Jeanie has restored my faith in online SEO and web design companies. Jeanie's personality (patient, respectful, very, very helpful /resourceful) is awesome and well suited for her current role. If this review is going to make the difference between a promotion or not, I hope for her sake she is promoted, but you would need to ensure you can somehow clone her and leave one of her at the customer service level, that would be a huge plus for egumball. I wholeheartedly support a raise for her. Jeanie is top of the line 5/5 stars! Thank you for allowing me to provide feedback.
Understanding TeamThank you Leslie for helping me get access to my pages. You did a great job understanding my account and following up with me.
Aleyce saved me timeThank you Aleyce for helping me find my Google page , gmail and password. You really did wonderful and saved me time
Feeling Good!I feel so much better after speaking with your rep Jesus. We looked at Google traffic and he gave me clear insights . I really appreciate all your help!
Thank you Sai for all your helpSai got to the bottom of my issues and resolved them. She was wonderful to work with and respectful. She did a good job handling my account.
Quick easy verificationTemeca was really present and personable. Our phone call went very well! She quickly verified all my pages and added photos to them.
Great help todayAleyce was very attentive. She sounded like she really cared and gave me great suggestions. I really appreciate all of Aleyce's help today she really has a good personality!
Jose is super super helpfulJose went above and beyond today. I am not good with computers and he encouraged me to take my time typing things out. He blew me away with his customer service! He was calm and walked me through everything to make sure I got it all right. I was extremely pleased with all his help.
ThanksThank you Leslie for being wonderful and patient! You did great helping me set up my Google business maps page.
Activation team is helpfulVery professional customer service experience with Aleyce today. She really did a nice job helping me with my Google, Bing and Apple listing.
Aleyce is helpfulAleyce was responsive, attentive and efficient! She identified some issues on my Google page that really helped me. She did a good job doing quality control on my existing information and old information. Thank you
Love my control panelJose guided me through my control panel options. It was good to see this side of services today. It looks really in depth and detailed so I really like it. Thanks Jose for all your help
Super helpfulChris was super super helpful. He did a great job helping me set up my Google page and helped me update information on my website. Super helpful!
Jeanie goes the extra mileI have to say Jeanie went way above and beyond then what I even called for. She really went the extra mile and helped me literally with everything! She is awesome and an asset to the company
Great great great!Ashley's customer service is above and beyond! She was more than excellent, she was exemplary! She really took care of me in the most patient way. I am very happy to be working with Ashley. She really cares!
Thank you for following upTemeca was so friendly! She was descriptive with everything she was doing on my account that it left no confusion. I really appreciate her follow up and that she helped me verify my pages .
Thanks for the Map supportExcellent customer service from Aleyce. She is helping me with the maps and doing a great job
Very educationalVery educational experience with Leslie today. She had a lot of patience with me especially because I am not good with computers. She made it easy for me and that made our conversation great!
Google page resolvedI am so new to this and Aleyce did a good job helping me edit my ad and helped me resolve my Google page. Thank you Aleyce for being very helpful.
Great job on my accountJeanie really worked me through some things that I was lacking on my website. She spent time explaining how I could make some good changes and improve reviews on my site. I really think she did a good job on my account today. Thank you Jeanie
eGumball's Customer Service is AwesomeMy phone call with Saren went wonderful. She explained everything to me by step. It was nice to be able to understand what she was explaining to me.Very knowledgeable!
Sai is amazingI had an amazingly better experience today than ever before. Sai is amazing! I am a raving fan! She did a great job on my account
Thank you so muchTemeca set my expectations. She went over my profile codes and explained what they were good for. She was very easy to talk to and was knowledgeable. Thank you Temeca
Jeanie helped customers find usJeanie was definitely knowledgeable in her field. She made the conversation very light and efficient. She helped me add 20 key phrases and helped customers find us. Thank you Jeanie
Positive experienceChris was very very very patient with me. I am not comfortable working with computers and Chris was positive and never made fun of me. He was really nice and reviewed what was important on my account. I am really happy eGumball is cleaning up all my wrong business names online. Thank you so much Chris and eGumball for being wonderful
I got a new Google page! Thank you!I loved Chris! He is great to work with. He set me up and got rid of the old business page and gave me a new page. Thank you for making this easy
eGumball takes time to learn about your businessAlex was really really good with follow up and calling me back numerous of times. She helped me and I helped her . I was really impressed with that fact that Alex wanted to learn and understand my line of work so she can better understand my business. She is great, informative, polite and super helpful! Thank you -Hair Is In
Thanks for all the helpThank you D Hill for helping me all around ! You did a good job helping me with my Google page
Sai is positiveSai was very good. She explained how everything works and what eGumball does each month. I liked that she was really helpful and positive
D Hill resolved my Google page issueD Hill verified my Apple and Bing page. I am happy that he helped me with my Google page as it was all over the place. He did a good job making sure I understood exactly what he was doing.
Ball is rolling!Christa responded well to my concerns and got the ball rolling! She did a good job assuring me that I am working with the right company
Best customer service from SarenToday was the first time that I have discussed the V I Steel Inc. account with one of your representatives. V I Steel can easily be found on the web. Saren showed me the work that had been completed on the V I Steel account and she showed me how to access the Google plus site. I learned that V I Steel has a website that needs my attention to install photographs pertaining to our business and address the text on what we can do for our potential customers. I liked that Saren was thorough and had the patience to take me through the introduction. Definitely a 5 star performance!
THANK YOU LESLIELeslie was very professional and personable. She showed me what to expect and was very helpful!
Google listing resolved. Thank you!Everything has been working out. D helped us merge Google plus pages together and got it verified. Thank you D Hill
Keyword HelpChrista helped me resolve my duplicate repetitive keywords. You have done what you promised. I am really pleased with all the follow up emails and phone calls from every department. I am very hopeful!
Big thanks to LeslieLeslie showed me the way. She was helpful and walked me through new things. She ogged me into my control panel to make changes. Very friendly and professional
Good Job JesusJesus has a very good personality. He is helpful, courteous and knew exactly what to do! Thank you Jesus
Love my websiteChris did a beautiful job today.I love the website it looks great and very professional. The pictures on my website are awesome!
Wonderful customer serviceTemeca is wonderful. She has helped me with everything! We got everything set up and we are ready to roll! She has a great personality and is taking care of business. Thank you Temeca
Working HardLeslie in customer service was very helpful. She showed me what eGumball is working on and gave me tips on what I need to work on as well. She was really great!
Great DirectionTabitha was able to get me to Google and show me my business page. She helped clean up my online information and gave me great direction
Good phone call with JeanieVery good phone call with Jeanie today! I liked her attitude! She helped me re energize my contract with you and made sure my Google listing was good to go!
Sai is the best!I don't think you could find a more knowledgeable individual like Sai to work with! She had all the right answers and is a very smart young lady. I appreciate all her help
Saren saved the daySaren is really really good! Totally five stars! She helped me find the problem and fixed it. I really appreciate all the help she gave me. She is definitely five stars
Website issue fixed!It was pretty scary at first to lose our website but Christa found it and fixed it! I highly rate Christa
eGumball always answers the phoneJesus answered the phone, we talked and he did his best to help me with my account. Great customer service 5/5
Excellent JobIt was great working with Traci . She did an excellent job helping me get my website page set up.
Great follow upI am hard to get a hold of and Jeanie did a good job following up with me. She is great ,helpful and I really do appreciate everything Jeanie has done to help me
Jose is really patientJose did a good job walking me through the dashboard. He was thorough and never rushed me. Thank you Jose for helping me get this all set up and making this easy.
Best customer serviceI had a lot of questions and friendly Jeanie was able to answer each and every one of them. Good customer service!
Everyone at eGumball is so patientTemeca is so patient with me. I am not good with computers and she really took her time to help me out. It was a really good phone call and very informative.
So pleased with eGumballTemeca was great and I am satisfied with EGumball so far. You have followed through with everything the sales rep said you would so far and that makes me happy. Temeca was very sweet and explained things to me in a way a layman could understand, far more than Go Daddy did for more expensive a price, but I only kept them around 3 months till I caught on. I did learn a little new today, we are getting my business address to become consistent everywhere and why it needs to be that way. And Temeca also showed me how to change and fix things wrong in my Google Maps page or Google page. Or whatever it is called, she even did it for me. So I guess now that we have corrected my address they will be sending a flyer with code and then we will take it from there. I liked Temeca’s friendly, soft spoken manner and understanding that I am not a techie and explaining things to me in a way I can understand. She can call me anytime! 5 out of 5 baby!! Good Job! Keep it up.
Jesus made it happenExcellent phone call with Jesus today. He is very professional and knows what he is talking about. I learned about the pros and cons of having different business phone numbers and we straightened out my Google plus page. He helped me so much by making things a little tighter and better!
Very good customer serviceMy phone call with Leslie went very well today. I am really happy with her customer service. She gave me direction, good tips, listened well and addressed my concerns.
Happy with eGumballJeanie is awesome. Together we selected the best keywords for my business and she was patient every step of the way. eGumball has been more helpful than any other agencies that I have worked with in the past.
Thank you for the keyword helpLynne helped me a lot today. She went into detail about the keywords and explained everything to me at 100% . I definitely needed that.
Customer Service is greatIt was perfect working with Leslie. We talked about directing our business name to the website. She was very friendly, helpful and knew what she was talking about. Thank you Leslie
Super patientLeslie is pretty patient. She helped me understand why I had not seen certain changes go through yet. She got me in front of the computer and showed me the way
You showed me the wayThank you Leslie for showing me how the service works. You did a great job clarifying everything and overall you were very helpful
Thank you ChristaI am very impressed with Christa's perseverance and dedication to making sure my questions get answered properly. Christa clarified a number of issues for me. I am also impressed with her patience and diligence in getting back to me. I really look forward to working with her some more. I give her 5 stars!
Great job Temeca!Temeca knew what she was doing and was very pleasant to work with which means a lot to me. She was very kind and efficient and helped me get everything set up.
Thanks Leslie for all your helpI am learning so that's a good sign. Leslie was very helpful and showed me what is going on. I now have a better understanding of the service
Aleyce is the bestAleyce is doing such a good job with both of my businesses online. I fired the last company because they could not do what Aleyce did. Thank you for getting this cleaned and straightened out for me!
Solid Solutions!I appreciate D's call this morning. He had a good understanding of what my issue was. When I first signed up with eGumball my accounts were suspended. D Hill came up with a solid solution and got my pages re-verified. He is knowledgeable, great and took his time! Very good customer service skills!
Confident about the serviceJeanie is pleasant, informative and very patient. She showed me how this all works and how to look up information by my phone number. I feel more confident in the service!
Thank you so much SarenWorking with Saren today was excellent! Actually, it was more than excellent! She helped me big time. I knew nothing and she took her time and gave me all the details. I am happy with the service. Saren is a 10!
Jeanie is great to work withI had a dozen of questions and Jeanie helped answer all of them. We went through the keyword system together and made some changes. She had a good attitude and was really patient. 5 stars for Jeanie
Sai is top notch!My phone call with Sai went great today. She pointed out some things that I needed to do in order to increase my online presence. She gave me really good tips and was very helpful. She helped me link accounts that I didn't even know I could link together. She took her time and never rushed me. She is definitely top notch! Everyone at eGumball has been wonderful!
Truly Impressed100% perfect phone call from Aleyce. She is cleaning up our entire online presence. Our business had a lot of miscellaneous Google pages and so much misinformation out there online and she consolidated and cleaned it all up! I am truly impressed with her follow up. Thanks for working hard Aleyce
Great work JoseThank you Jose for walking me through the control panel! He did a real good job!
Thanks so muchI wanted to give kudos to Jose today! He walked me through the entire process and showed me everything. The man is doing his job. Happy to understand it all!
Aleyce Resolves!We've had some issues with our Google page and it has taken awhile for Google to clear it. Aleyce has been very helpful during this time. She dealt with Google and got the problem resolved. She kept me informed during the process. I would give her a 5.
Great help!My phone call with Leslie went really good! She helped me add more information to my profile and was detailed in her response. She was very informative and it was everything I needed to hear.
Thank you JoseJose showed me how to log onto my profile today. He was helpful, excellent and I learned something new!
Thank you Chris for amazing customer serviceChris has helped me more than anyone else has! He is my go to guy from here on out! I am happy with the customer service I received from him.
Easy VerifcationThank you Temeca for making sure everything is up and running. You did a great job verifying my pages and answering all my questions today.
Issues ResolvedLeslie helped me out with a bunch of different things today. She listened to my issues and got them resolved
Thanks JoseThank you Jose for walking me through the report today. You were helpful and nice.
Super helpfulLeslie helped me out with a bunch of different things today. She listened to my issues and got them resolved
Thanks Jose for all your helpJose was great and very helpful. Jose got me logged on and walked me through menu by menu and showed me how to set it up.
Thank you TraciBig help from Traci today! Traci was outgoing and helpful and did a good job helping me add zip codes and keywords on my control panel.
Michaela has great customer serviceMichaela is really awesome! I really enjoyed my conversation with her. She was very professional and answered all my questions. She made sure to communicate everything and set me up good!
Very helpfulLeslie was great, helpful, warm & easy to talk to!
Thanks for helping my businessI was kicked off of Google and Saren did a very good job helping me with my Google page. She answered all my questions, explained the service and knew what she was talking about! She had good representation. Thanks for fixing my business page eGumball
Thank you Temeca for fixing my location on Google MapsThank you Temeca for verifying my Apple and Bing page and fixing my pin marker on Google Maps.
Saren took care of businessSaren took care of business! I really appreciate all her help today. She was very professional and got things done!
Great walk throughLeslie seemed patient and easy to understand. She assisted me with my website profile and helped me make the information more accurate. Thank you Leslie
Thank you ChrisThank you Chris for changing my address on Google Maps. Everyone at eGumball has been really kind and helpful!
Happy my website is fixedGreat follow up from Leslie today! She did a great job fixing the reviews on my website.
Christa is the best rep to work with!!I was really pleased with Christa! She made sense and explained things in a very simple way. I really liked that she did not speak with technical tricky terms so that I could understand her clearly. It was a good experience talking and working with her. I would hire someone like Christa any day!
Good follow upI like how they followed up with several calls. Customer service is excellent!
Big thanks to LeslieLeslie is a good person! She provided me a perfect update today. She showed me the performance of my website and location. She also showed me how to make edits to my website and how to add important information.
Always learning new thingsLeslie was very helpful and explained everything that was happening on my account. I liked that she showed me new things that I can do with my advertising. Thank you Leslie
Great serviceLeslie knows a lot about the program and did a great job walking me through a number of different areas and showed me how to get some reviews. The phone call went really well!
Thank you SarenThank you Saren for communicating effectively! You did a good job helping me understand how Google and the website work.
Satisfied with Leslie's customer serviceLeslie is really good, responsive, thorough and really deserves a praise! I had her rush through the phone call as I was busy and I am very satisfied with her work!
Very helpful customer service teamLeslie is very friendly and walked me through my profile and showed me where it was going to be seen online. She did what I asked for and for that I am happy!
Thank you Leslie!Leslie introduced me to my online dashboard and provided me with instructions to your entire service. She saved an account and really demonstrated the value eGumball brings to my business. Thank you
Google issue resolvedMy call with Leslie was excellent. She figured out the issue with my Google listing and how to get it verified. Great customer service!
Lynne is greatLynne was very helpful and did a great job explaining the service. She gave me direct examples and great tips. I really liked that she simplified it for me!
Impressed with eGumballI am so impressed with your corporation. I don't know what your training is like but it is effective! Everyone is knowledgeable about the service and their duties. Thank you for the great job you all do!
Thank you JesusThe customer service rep Jesus was very helpful and professional. I would rate him a 5! He helped with adding words and made suggestions for updates and answered questions.
Excellent customer serviceLeslie's customer service was excellent. She was nice and she resolved my issue today.
Jeanie is the best!!!!!Jeanie needs to duplicate herself! Honestly, she is very helpful, not argumentative and really gets it. She knows how to read people. I am impressed! She knew how to handle me and did more in a short time then any other rep. I couldn't believe it
eGumball has solutions!My phone call with Leslie was really productive! She had solutions and came up with a plan that worked for me! Customer service is really great!
Thank you SaiThank you Sai, for correcting my business address and explaining everything you will do for my business. You are very helpful & easy to talk to.
Saren is wonderfulSaren did a good job verifying my business information and helping me set up my keywords. She was very helpful and polite.
Seren is so patientSaren was great to work with. I really liked that she took her time to confirm my business details. She was very patient, professional and nice!
Leslie saved the dayAwesome Leslie got my Google page resolved today. She found an older verified page and was able to get the page re verified by having a post card sent to me. She really knew what she was talking about and figured it all out.
Good ReviewSai is great! She answered a lot of my questions. We reviewed website information, contact information, key phrases and I received advice on getting reviews.
Give Chris A Raise!Chris is outstanding! He walked with me step by step and wasted no time. He was very efficient and gave me a quick intelligent thorough review. The review was educational & perfect. He went above and beyond. Give Chris a raise and promotion!
The best website helpThank you eGumball for helping create my website. I have had a good experience so far and I am really happy with the work that you all have been doing for me! eGumball's team has good vibes. Keep it up!
Thank you Tabitha!Tabitha and I discussed my keywords and researched which ones were optimized and which ones we need to change in order to be brought up on page 1, of a Google search. Tabatha did a great job she gets the highest marks.
Great work SarenThank you Saren for doing a good job on my account. I appreciate your patience and all the answers you gave me today
The Service is great!Thank you Leslie for being very thorough and helping me understand the entire service. Very helpful!
Jose is great to work withI am not good with computers and Jose was very professional, patient and informative! He helped me with the entire process. Customer service is really great
Thanks for all the information AshleyThank you Ashley for sending me links that prove progress. I appreciate you helping me understand several different areas of my account. You were great!
Happy with the serviceSo far I have not been disappointed! Everything that I was sold initially is coming through. Chris especially has been great to work with. He showed me how everything works and made me feel great about doing this!
Temeca is the bestGood job on activating my listings, Temeca! It happened so quick and was exactly what I needed. I appreciate eGumball's customer service, as they all have been very professional with me.
Thanks eGumball for making this very easy!I hate computers & Leslie helped me navigate my online profiles in such an easy way. I really liked that she was very patient! She is a gold star! Thanks for making everything easy Leslie
Thank you AlexI learned so much from Alex today! She went through all my business data & informed me about the importance of getting this information accurate online.
Happy CustomerI am very happy with the eGumball service. Leslie explained everything to me and helped me understand exactly how the service works. Thank you, eGumball and Leslie.
Christa RocksIt has been great working with Christa. She is efficient and always answers my questions! She has done a wonderful job helping me with my two business websites. Thank you so much Christa
eGumball Resolves!D helped me get a big issue resolved! He was really friendly, nice and very patient. I really liked that he resolved this efficiently!
Customer Service is really helpfulSuch a great phone call with Chris today. I fully understand what is going on with my account thanks to Chris. He really helped me so much. Thank you
Thank you JeanieJeanie very thoughtfully and carefully took us through the entire process. Jeanie took us online to see all kinds of incorrect information about our business that eGumball is fixing. Thank you Jeanie for helping me a lot today!
Thank You Traci For Everything TodayI had an awesome experience working with Traci Swanson. She was able to help me understand the control panel completely. I now have an 100% understanding of how to operate my panel & how it all works. Thank you Traci
10 For LeslieThank You Leslie for helping me out tremendously with my template issue. On a scale between 1-10 Leslie is a 10! Very professional & got things resolved for me!
Great learning experienceI had questions & got answers from Jesus! He is a great customer service rep to work with! Good communication & I learned things that I could do on my end to help my business grow online.
Love that eGumball Gives Me OptionsI had questions about changing my business name and Leslie did a great job clarifying my options. Thank you!
Jeanie is awesomeJeanie is very helpful! I had questions about my account and she was awesome. She walked me through my entire account, showed me its progress, and even updated my account while on the phone with me. Big help! Thank you, Jeanie.
Thanks eGumball for verifying my business pagesAleyce is excellent. She verified all my local listings and was patient, polite & professional! Absolutely a 5!
Thank you eGumball for everything you doIt is important for me to keep eGumball's service. Leslie is very knowledgeable & based on the information Leslie gave me I am going to stay on board! Thank you Leslie for all your help today
Great Customer ServiceThank you Jeanie for helping me add pictures to my business pages. Great follow up and great customer service!
5 Stars for LeslieLeslie made me feel great today! She showed me a lot more things I have with eGumball like creating coupons. She was really patient & positive during the entire conversation. 5 stars for Leslie!
Customer service is greatGreat customer service experience with Traci today! She helped me set up my control panel and went through the whole thing with me. The call was really helpful & our conversation went really well!
Thanks for all your helpTo be honest everything that I have experienced with eGumball has been very positive. Jose especially was flexible, patient and very kind! He did a good job walking me through the control panel. Thanks for all your help
Ashley is the best!! Thank you AshleyI just want to say I am really thankful for Ashley. She has been the best representative I have worked with at eGumball. She is very knowledgeable, likable and so patient. I am very happy with my website & overall satisfied with the service! Thank you Ashley
Informative TeamThank you Temeca for setting up my Google page & explaining everything in detail! Now I have a better understanding of the service and what it is doing for my business
Website is very user friendlyLynne has all the pluses ! She is very friendly, cares and is informative. I like that the website is user friendly & doesn't take away too much time when making edits.
Great service teamGood call with Jose today! He helped me enter a lot of information in my control panel. He did a good job showing me how to utilize it & answered all my questions. Thanks for all your help eGumball
eGumballs team is awesomeYou guys have been so gracious to reach out to me time after time. I am busy running my business & I love that eGumball continues to follow up! Tabitha was a pleasure to work with & was really helpful. Thanks for getting me all set up Tabitha!
Glad I can track my performanceLeslie got me very interested in the eGumball service. She clarified and reviewed so much with me. I am glad I got into my website & saw my performance.
Thank you Aleyce for helping our Salon & SpaAleyce helped us remove a previous owner from our Google business listing. She did a good job walking us through the entire process. Thank you Aleyce for all your help today
Thank you TemecaI really enjoyed working with Temeca! She was friendly & helped verify my listings on Apple and Bing.
Big thanks to eGumball's teamThank you Aleyce for getting all my Google listings sorted out. Everything is going smooth & everyone has been really friendly! Thank you eGumball for helping my business
Thank you Ashley for the upgrade!I am very happy with Ashley's customer service. She went above & beyond and upgraded my service! She walked me through the entire program and had great suggestions, advice and was very friendly!
Positive experienceLeslie has been the most helpful person at eGumball. She was very good and patient. I really appreciate her adding important information to my website. Thank you for all that you do Leslie
Thank you LeslieLeslie helped me add a lot of important information on my control panel. Thank you for answering all my questions today Leslie!
Chris is great to work withThank you Chris for showing me how to use my website & how to make edits to it. Chris is really patient and friendly!
Thank you MichaelaI am glad we signed up with eGumball. Michaela was fantastic! She reassured me and made me feel very comfortable. She reviewed the whole account with me and clarified so much. Glad we are on the same page eGumball!
Very ThankfulJeanie was awesome! Helpful, nice, and very knowledgeable. I'm very thankful.
Thank you eGumballI love all the customer service I have received from eGumball. My phone call with Chris went wonderful! He gave me the greatest ideas for my website! You are all doing a great job. Thanks so much
Thanks for all the Google help D!D has great follow up and made the whole verification process really smooth. He was really helpful, knowledgeable and went out of his way to get my Google page completed.
Thank you JoseJose did a good job walking me through every step of my website. The website is very user friendly and easy to use. Jose was very knowledgeable and did great getting me familiar with the services. Thank you Jose
Great customer serviceThank you Traci so much for your phenomenal customer service, changing my website template, going above and beyond & for your follow up!
Chris is the best!So happy to have worked with Chris! He was Informative, productive & very professional. Chris is the type of guy you want on your team!
Great Work on GoogleAleyce is just great. She verified my Google profile & other accounts and followed through until she got it all done! Thanks for all your help!
Great customer serviceChris helped me accomplish what needed to be done on my account today. The phone call went very well & Chris's customer service was very good! I am happy, Thank you Chris for all your help!
D Hill is really patientD helped me add eGumball as a manager to my Google My Business page. He also verified Apple & Bing and had so much patience. He was absolutely great and he was patient while I serviced my customers at the same time. That's great customer service!
eGumball's team is wondefulAshley is fantastic & so helpful. Everyone needs 20 employees like her! She has a beautiful personality and great customer service. I am really happy with the help I have received from eGumball's team
Big thanks to Aleyce!Aleyce is easy to work with & she gets the work done! We got the verification set up for my Google account and she walked me through the process. Thank you Aleyce
Ashley is amazingThank you Ashley for the upgrade, for being patient & helping me add my Christmas photos!
Julie is awesomeJulie was incredibly wonderful. We are older & Julie had so much patience. She did her best to get everything straightened out for us. Thank you Julie!
Happy satisfied customerEveryone at eGumball is wonderful! I feel so relaxed & relieved because they have me covered! They watch over my account and make sure everything is healthy! I am very grateful and happy to be working with a team that can put my ranking anxiety at ease. I am super happy that eGumball's got my back!
Thank you TraciTraci taught me how to use the dashboard & it was very helpful. She is so friendly and informative!
Good work eGumballI have had very good conversations with all eGumball employees and they have worked hard to make things happen. Chris did a great job informing me about more keywords and walked me through a few other areas. I really like that I could use as many keywords as I like. Thanks eGumball
Fantastic Customer ServiceFantastic service from Julie Tran! She got me verified on major search engines and explained the next steps. Good work Julie!
Helpful teamJulie is so kind & helpful! She helped us set up our online presence with Google. I appreciate her efficiently and her good attitude! Also she was good about returning my phone calls. Thanks Julie
Great HelpI worked with Aleyce who was very good & nice. She helped me set up my Google account and made the process so easy.
Aleyce made it all so easyAleyce is the best customer service rep at eGumball! Keep her! I am old school & I am not good with computers and Aleyce was very nice and patient. She took her time and verified Google & Bing. It was the easiest thing I have ever done!
Happy customerWhat I like about eGumball is the low price & it helps me improve my SEO and Google ranking. Ashley helped me learn more in depth about how eGumball helps my business and what they are doing for me. I appreciate Ashley educating me today!
Thank you JulieJulie is knowledgeable and efficient! She got the job done in a short amount of time. I appreciate her setting me up with Google, Apple & Bing.
Great customer serviceJeanie thank you for adding my website to the Google listing & helping me add new keywords. You did a good job showing me how all this works. I appreciate all your help, thank you
Chris is the best in customer serviceChris's customer service really stood out to me. Not only did he answer all my questions but he genuinely cares. He wants to make sure you are happy, comfortable & that you understand. He was very interested in helping and assured me that we are in this together and that you aren't alone. I feel really good about working with eGumball! I am one happy customer!
Aleyce is amazing! Thanks for all your help!Aleyce has been working for weeks to get our Google maps listing corrected. The page was marked closed by a previous owner and Aleyce helped me continuously until it got resolved. Thanks to Aleyce, my Google page is now live! Great work
Christa went above and beyondIn just a matter of minutes Christa gave me the greatest idea on how my customers could leave me a review online. She sent me a review link, listened to me, encouraged me to call every 30 days & really showed she cares! Her customer service is superb and I really appreciate her time & effort! She went above and beyond! Everyone at eGumball is so helpful and knowledgeable. Thank you eGumball
Chris saved the dayChris rectified the Google problem real quick. Google was so difficult to work with & Chris took the wheel and got it resolved for me. He was quick, efficient and so easy to work with. Thank you Chris for getting our Google page corrected.
Great customer service ChristaChrista added additional information inside of my control panel to increase the flow of traffic. She did a great job explaining the different features of the control panel at length. She was relentless and provided me different options which was so nice. I really appreciate her great customer service
eGumball gives me hopeD Hill did a great job cleaning all the wrong names online. I really liked that he was patient with me & I liked that he took his time to review all the important information. eGumball gives me hope!
Excellent job MarquisDuring quality control Marquis found some inconsistent information about my law practice online because my office has been at several locations in the past. He did a good job clearing up the old addresses and phone numbers that aren't correct. I appreciate his concern for my business. He did an excellent job
Easy verificationGreat follow up from Chris in the activation's department! He helped me get verified with Google and was did a good job setting up my keywords.
Helpful teamThank you Jeanie for being friendly, patient & happy to take my call! I learned a lot today and I was guided through the entire service which was so helpful! Very good customer service Jeanie
Happy CustomerJeanie went above and beyond in customer service. She was very thorough & took her time explaining everything to me. She spent a lot of time reviewing the services and made me one happy customer!
Great keyword helpThe Quality Control team at eGumball is great. Marquis was very helpful, friendly, knowledgeable, and professional! He did a good job implementing the best keywords for my business.
Temeca is efficientI like promptness & Temeca was super prompt! Thank you for helping me set up Microsoft and Apple maps. Helpful team!
Thank you Jeanie for being so helpfulI learned a lot with Jeanie, today. She is a great representative to work with! She explained everything to me in detail, and was patient and helpful throughout the whole process.
Very good job!Leslie took charge & got me to pay attention. She did a very very good job assisting me with my account. She went through the entire service with me and answered a lot of questions. Thank you Leslie
Awesome customer serviceChris gave me so much direction today. He put all my information in the control panel to help my business grow online. I am glad he was patient as my computer took a very long time to turn on. He was more concerned about getting this account rocking & rolling and helping me today. Awesome customer service!
Happy with my serviceChris is a good customer service representative! He was terrific with helping me through the whole process and setting up additional keywords for my business. Chris is very endearing!
I appreciate eGumball & ChrisI appreciate eGumball & Chris in customer service! Honestly Chris was so patient with us and I learned a lot about how this all works. Thank you so much! I rate Chris a 10
Chris is pleasant to work withWe are very happy with the way eGumball has treated us! We are looking forward to a long lasting relationship! Chris helped us accomplish everything on our account & was pleasant to work with!
eGumball takes care of your businessWe moved our location & Chris did a very good job updating my account information and getting my listings taken care of. Thank you so much Chris
eGumball makes it easyThank you Aleyce for helping me set up everything online. You made everything so easy for me! Great work
Thank you JeanieJeanie was so awesome. We made many corrections & updates on my account and she showed me how to maneuver around my website. I really appreciate that Jeanie was very thorough and patient with me
Thank you for the upgrade!Thank you Sam for upgrading my package & helping my business get more business. I appreciate Sam he was so helpful friendly and knowledgeable.
Big thanks to JulieJulie is very caring. She helped my mother & I get our business name corrected on our Google Maps listing. Thank you Julie for good customer service!
Great help today from ChrisThank you Chris for helping my daughter today with the eGumball account. Her & I are really happy with eGumball services and we felt you did a great job helping us!
Very Good Marquis!Marquis called today to make adjustments on our account to help people find us online. He did a good job with the verification process and explained everything to me very well.
Customer service is greatAleyce got my Google account corrected so people can find my business online. She knew what she was doing and was so helpful! Thank you Aleyce
Thanks for all your help TemecaTemeca helped me with confirmation codes today. She was very thorough in explaining what and why she was requesting information. She was friendly and wanted to be sure I understood clearly what she was talking about. Good Work Temeca
So much supportYour team did a great job! Fine service! Thanks for all your support eGumball
Good Job AleyceAleyce was very patient and took her time to make sure I understood everything she was saying. She helped me verify Google, Apple and Microsoft. She really did a good job helping me with all this stuff! Absolutely a 5 out of 5!
Great work MarquisI had a pretty good phone call with Marquis, today. He verified my business information online, ensuring it was all correct. He also assured me that, moving forward, the ranking process will run smoothly.
Thanks for all your help TemecaTemeca did a great job verifying me on Google, Apple and Bing. She explained everything in great detail. I loved that she was friendly, thorough and knowledgeable!
Chris is very helpfulMy phone call with Chris went fabulous. Chris helped me understand the process and made it so seamless. Shout out to Chris! I thought he did a great job!
Leslie has a lot of patience! Thank youI learned a lot of information today thanks to Leslie! Because she showed me everything in detail, I am staying on board! I am not good with computers and her patience was fantastic. Thank you Leslie for taking your time today to show my everything I am getting with eGumball.
Great website adviceI learned so much about the importance of my website content. Marquis really cares and did a great job teaching me a few things. Marquis got us reignited! He sincerely wants the best for my business. Amazing customer service!
Google issues resolved! Thanks AleyceAleyce was very thorough and prompt. She helped me set up Apple, Microsoft & helped me so much with my Google account. I had 4 Google listings online that had wrong information and Aleyce got it resolved! Good work Aleyce
Happy customerChris has provided amazing customer service! I am one busy business owner and the best way to communicate with me is via email. Thank you eGumball for understanding this! Chris especially has responded promptly and efficiently with answers to all my questions. If I email a question I literally get an answer right away! Awesome customer service eGumball and thank you for making me a happy customer!
Good work on my Google pageThank you D for going above & beyond on my Google account! D did a great job helping me add eGumball as a manager to my Google business listing and helped me update content on my page. Good Work !
Quality control done right!Alex is really great and so helpful. She found a lot of inconsistent business information online during quality control that belonged to the old business I bought out. She assured me eGumball would be cleaning all the old business information up & they would update it to my accurate new business info. What more can I ask for? This is amazing!
Marquis provided great customer service!We worked together to make a few important changes on my keywords. Marquis has a great attitude; very warm and approachable. You could tell he wasn't reading from a script. Excellent service!
Great tipsLeslie guided me through the process of eGumball. She showed me how it works and what I can do on my end that could help my business online. She is on top of things and gives great tips!
Thank you for the website helpTraci is great and did a good job helping me with my website. Thank you Traci
Chris fixed my websiteI was having issues with my website & Chris saved the day! Thank you Chris for resolving my Google My Business website issue today.
Excellent Customer ServiceAleyce did a good job setting up my new account. She got me activated in all search engines. I really appreciate her excellent customer service!
D Hill is awesomeI enjoyed working with D Hill today. We had an enjoyable conversation and he was so helpful! Thanks for all your help D
Positive experienceLeslie is great! She answered all my questions and she made it very easy to understand the service. She seemed very happy to take my call and help me. Thank you Leslie for being so patient!
Loved working with JulieJulie helped me verify my Google page & was able to answer all my questions. She had a great helpful attitude!
Thank you for making this so easyJulie did an excellent job setting up my Apple maps account & helping me change my business category. She was very easy to deal with! Great work
Julie is on top of things!Julie did a great job listening and staying calm while I expressed myself. Julie is really sharp, accurate and did a great job verifying my listings with Google & Microsoft.
Jeanie is the bestJeanie is absolutely the best to work with. She is fantastic with everything! She helped me update my keywords so they would give me the best results. I really appreciate that eGumball's team walks us through the important aspects of our campaign. They do good job explaining things in detail.
eGumball is so helpfulTemeca is excellent and very helpful! She helped us so much with our Google plus page. Thank you for being so helpful and friendly Temeca
Great work TemecaWorking with Temeca today was awesome! She put my mind at ease and was very thorough. She did a very good job walking me through the process of verifying my Bing and Apple listing.
Great help AshleyAshley did a very good job showing me everything eGumball is doing for me. She is a good sales lady and did a great job keeping me on board. Thank you Ashley
Good Work LeslieLeslie was much more informative about the services purchased. She explained everything in detail. She did a great job showing me how to enter information on the back end. Good work Leslie
Good website guidanceTraci did a pretty good job setting up my website. I like that she showed me all the moving parts to my site and how I can making changes.
Good customer service todayThank you Leslie for explaining item by item to me! You helped me understand my account and explained everything very well to me. I am happy with the very good customer service
Temeca is the bestTemeca was pleasant to work with today. Above all she did a great job verifying my business pages for Apple & Microsoft. She did a very good job on my account. Thank you Temeca
Easy verification processI feel comfortable working with eGumball because their team is knowledgeable and very helpful! Marquis helped me set up keywords and made verification process easy!
Great work TraciMy phone call with Traci was fantastic. She gave me access to a tool where I can see all services. She gave me access to my control panel and did a great job teaching me how to make updates and changes. Thank you Traci
Quality control on point!Marquis in quality control called me and got straight to the point. He asked the right questions and was very positive. Thanks Marquis
Good jobMarquis did a nice job fact checking and collecting data! He was very personable too! Thank you Marquis
Traci is amazing!I couldn't have done it without Traci's help today! She did an A+ job helping me add keywords, zip codes & other important information necessary to my control panel.
eGumball makes everything easyAleyce did a great job setting up Google Apple & Bing for my business. Aleyce is friendly, courteous & overall pleasant to work with. Thanks for the easy set up!
Thank you TraciTraci was unbelievably great! She was very attentive, patient and knowledgeable. She guided me through the entire control panel. Thanks for all the guidance.
Chris has great energyeGumball has all the right energy! I rate Chris all 5 stars because his energy is great! He did an amazing job grounding me & reassuring me today. Everyone at eGumball is very nice and I appreciate all of you
My website is super user friendlyChris showed me how to use the website and gave me all the information I needed in order to make changes on my site. He was great and made this very easy for me.
Good Work DD Hill is very patient! It's a great quality to have as I am not an easy customer. He is awesome and very helpful! D helped me merge two Google business pages together and simplified it to one. Good Work D
Leslie saved the dayLeslie is fantastic! I called with a complaint & she turned me around! She was incredibly helpful and taught me so many things. Thank you so much Leslie for being absolutely fantastic & resolving my issues!
Productive phone callMarquis was helpful and professional. He called to verify my business information and helped me come up with the best keywords for my business. He ensured there were no inconsistencies with my business address and phone number online. Great quality control, Marquis!
Happy with eGumball servicesAshley was honestly great! She saved a customer today! She was a good match for me! She resolved and answered all my questions. I really appreciate Ashley so much for being very helpful and patient with me. I am happy with eGumball services thanks to Ashley!
Jeanie delivers the best customer serviceJeanie is the best customer service representative that I have ever worked with! She is cleaning up all the garbage out there online on my business name & address. She explained a lot of things to me and was very nurturing, empathetic & understanding of my feelings. Thank you Jeanie for all that you did today
Ashley is excellentAshley is excellent at what she does. She really wants to work with the customer and listen to them. It was nice to work with her and really figure out what needed to be done in order to get the best results. I would request working with her again simply because she is really excellent!
Great customer serviceThank you, Jeanie, for helping me with my billing issue and explaining eGumball's services. You did a great job looking into my online business information. Thank you for removing the incorrect info. I love that you took your time and were patient with me! Great job.
Temeca made it happen!Thank you Temeca for following up with me! I loved that you walked me through the Google listing process and that you were able to get my old location marked closed. Thank you for all your help!
Thanks for all your hard workChrista resolved my concerns and was very informative and attentive. She did a great job also helping me with my website and making sure things are set up correctly on the back & front end.
Five stars!Marquis did a great job on my account! He is a 10 in book! He took his time and completed quality control on my account.
Great Quality ControlMarquis made sure all my information is up to date. He made sure that if my business information is incorrect online, eGumball will update it. Work with Marquis because he is very thorough, courteous and helpful!
Thank you Christa for all your help today!I was really happy that Christa was able to help me update my new location and website on Google. She explained the service in detail and now I understand how things work! I am more comfortable working with you guys! Thank you, Christa.
Great work JeanieI called in today because I wanted my old business address extracted from online websites. Jeanie was extremely helpful! Jeanie did a good job helping me understand the process & how everything works. Thank you Jeanie
Great help with Google Apple & BingAleyce did a wonderful job getting my online listings situated. She is a great listener, friendly and personable. I am happy she helped me verified all my listings today! Great work Aleyce
Jesus is super helpful!Thank you Jesus for helping me add keywords on my website and for the great advice on getting online reviews!
Aleyce RocksI am so happy that Aleyce corrected my Google listing and got it done in one day! She is a great listener and very efficient. eGumball has a great service team
Quality control done right!Marquis did really well on my account today. He was patient and extremely helpful. I am happy he made the corrections necessary on my business information. Thanks Marquis for being super friendly & super informative!
Temeca is awesomeI was helped today by an amazing rep named Temeca. She helped me set up Google Apple and Bing accounts and even went over keywords with me. She was able to answer all my questions! Temeca is great!
I see the light! Thank you JesusI was happy to learn so much today. My face lit up when Jesus was able to show me everything I am getting. It all clicked and now if feels good to fully understand everything. Thank you Jesus
Great Quality ControlMarquis in quality control did a good job with my account. He went over my business name, address & phone number. He informed me of the different ways the online community represents my business information and assured me it would be corrected and updated where ever it may be wrong. He made sure to get everything done correctly. Thank you Marquis I am really happy with your service.
Excellent Customer ServiceExcellent excellent service today with Christa! She really addressed all my concerns and genuinely wanted to figure out what was happening with my account. She was willing to help, listen and work with me. She made me feel more at ease. I have understanding now of where my account is going from here and what is happening. Thank you
Appreciate all that you doI appreciate everything Jesus has done for me. I really liked that Jesus had great follow up and kept me informed of the changes that I wanted made on my account. Thank you for your work and the service eGumball provides for us!
Lynne Rocks!Lynne went through the whole thing with me and now I get it! She is amazing at how she explains things. She immediately got me in front of the computer so she could show me what she was talking about. This is all foreign to me and she was a great teacher!
I am one happy customerSo far everything is great I have no complaints. I am new to all this computer stuff and Leslie in customer service was really helpful. She answered all my questions and helped me set up my website and add additional keywords onto my control panel. Thank you Leslie
Ashley is awesomeAshley showed me the profile page and took the time to walk me through every aspect of it. I learned a lot of important stuff! Ashley is awesome, please give her a raise! I highly rate her 6 out of 5 stars!
Great programChris was great, he walked me through the whole program and brought me up to speed! I was really impressed with his customer service. 6 out 5 !
Thank you Chris for being so helpfulChris is super helpful! I called in because I needed some guidance on our account and he did just that. He answered my questions and resolved my concerns. He was fantastic! I loved that he followed up with me after his initial call, as well.
Leslie is awesome to work withLeslie was so awesome! She truly listened to what my concerns were and resolved the problem! I haven't had this type of customer service in a long time. I learned a lot today & happy that Leslie resolved the problem. Thank you so much Leslie for great customer service
Positive ExperienceThank you Leslie for helping me with my multiple locations. I really love the service and I am staying on board for a long time!
Best customer service experience!Every time I ask Christa a question, she always has the answers I need. She did an amazing job with my website and helped me learn a lot. I like that she is sweet, and that’s what will keep customers coming back. She never declines my calls and is never is frustrated. She is so understanding, professional, and likes to hear my ideas without interrupting. As someone running a business, it was nice to work with Christa, who was so patient. She was always considerate of my busy schedule. Christa cares a lot about people and, when you care, you perform better!
Paul & Ashley were so helpful!We had been in contact with Paul regarding billing and not being satisfied with service. He was very helpful and upgraded us. Then he transferred me to Ashley for help on how to fix our account. She was very helpful. I would say 5 out of 5! Thank you Paul & Ashley
Big thanks to AshleyAshley was really really good! The best actually! She helped me with everything! She did a great job, Thank you Ashley
Love the serviceLynne took care of my Google Map issue & we renewed our contract. We really do like the service and our customers love the website. I think this is a good product & a good price for what you get! Thanks for all your help Lynne
Great service from Christa today!Christa was phenomenal to say the least! She gave me a general understanding of the service and what I am after! She was really patient and was good at explaining the service in a way that was easy for me to understand. Christa is really good at what she does and pointed me in the right direction.
Great help today!My phone call with Sam was awesome! He was very patient and explained everything perfectly. The best thing about him was that he was persistent to take care of my account! I was really glad he called to get this all handled for me. Thank you Sam
Lynne is very helpfulLynne was very helpful and explained everything to me. She took down all the information she needed about my practice & did everything for me. That was really reassuring!Thanks Lynne for all your help
Thank you Leslie for showing me everythingLeslie was extremely helpful and informative. I had questions about what eGumball does for me and she walked me through my website, listings and everything. Thank you Leslie
Aleyce is very helpfulI want to thank Aleyce for being very helpful and patient today. She walked me through a couple of steps that were needed for my local listings and was so great!
Job well done!Marquis did very well on my account. Today he called to go over all my business information. He did find a few variations of my old addresses from 8 years ago that was cleared up. I liked that he was kind and courteous and he knew what needed to be done. I'd say it was a job well done!
Thank you eGumballFabulous work on my account Temeca! Temeca was techy but very patient. She addressed all my questions and got the codes set up on my listings.
Chris fixed my Google listingThere was a problem with my Google listing & after a few phone calls back and forth, we finished everything and it got resolved. Thank you Chris for solving the problem! You were great!
Temeca saved the day!Temeca fixed my listings that were showing my old business name from four years ago! She made sure she updated the business info to show the current business name on Google, Apple and Bing. I am happy that she got it all fixed! That was my main concern & now it is all good. Thank you Temeca
Really nice customer service experienceAleyce is very good! I enjoyed her assistance. What ever I needed help with she made sure she got it done. Thank you Aleyce for also making an address change to my Google listing
Great local listing helpMeca was very helpful and persistent to get this all handled for me. She was in charged of making sure that my Google Apple and Bing was verified. Thank you eGumball for helping us out
Thanks for all your help TemecaThank you Temeca for getting all my listings taken care of. Temeca took care of both of my businesses in one phone call so it all blended together just fine. Thank you!
Great work ChristaChrista was very good and calmed my temper. I called in frustrated and she did a great job understanding my concerns and resolving them. She was very nice and explained some stuff I did not know before. Very nice work Christa
Very good help today!Ashley is a real asset to the company. The phone call today went extremely well and she was very helpful with everything!
Thank you so much StarletteStarlette was lovely! She was very understanding of my billing issues and she came up with a resolution and made an effort to make it all better. Thank you so much Starlette
Customer service is very informativeAshley was good about reviewing services with me. She showed me what has to happen to get results. Very informative and good!
Ashley is very professional andeGumball has very good customer service representatives. Trained & professional! I wish my employees were that good! I learned a lot and Ashley was very pleasant. She did exactly what I asked her to do! We went through the websites and I wanted a couple corrections made and she did it immediately. Thank you so much Ashley
Thank you AleyceAleyce took care of everything I needed. She was great, helpful and completed everything without a problem. I would easily rate her good customer service 5 out 5 . Thanks Aleyce
Thank you for the easy set upTemeca was very friendly and nice, and the overall eGumball service has been great so far. Temeca helped me with our company listings on Google, Bing and Apple Maps.
Friendly Helpful AttitudeGood phone call today with Leslie. She was very courteous, polite and helped me understand where we stood on our program. She did a great job walking me through my control panel! Thank you
Traci is so understandingTraci has amazing patience. She understood my feelings and was very understanding of my needs. I was so happy she resolved my issues! She helped me out a lot! I really appreciate Traci
Traci is great to work withTraci is very helpful. She did a great job directing me on how to set up and change things on our website. She answered all my questions and was very considerate.
Great customer serviceI saw my rankings on Google & saw my website finally! Leslie did a great job walking me through the website. Thank you Leslie for great customer service
Aleyce has great follow up!Every phone call that I have with Aleyce goes very well. She helps me with everything! Every time I leave a message she returns my calls immediately and answers her phone every time I contact her directly. She has great follow up and I really appreciate all the help and work she does for me!
Excellent service today!Excellent service today! I called in and spoke with Leslie who was able to explain exactly what eGumball is doing for my business. She clear up a lot of questions and concerns that I had and showed me a lot of things! What really stood out to me about Leslie is that she was more concerned about my needs and resolving them. She really went deep with explaining the service and that was just so helpful. Thank you
Thank you Temeca for making this very easyI love that Temeca is simple to deal with & doesn't take too much of my time. She helped me activate Microsoft maps ,Apple maps and she took over my Google listing. Thank you Temeca for all your help today and making this easy
Satisfied CustomerIf Leslie wasn't who she was I would have not continued service. She is so amazing! She got me thinking straight real quick and helped me learn a lot. She was really good about walking me through everything. I am so happy I understand how the service works and now I feel like I have some control! Thank you Leslie
I appreciate all of your hard work!Thank you Lynne so much for your ongoing help assistance. I am so happy with all of the services that I have received through eGumball! You and Cameron especially paid us great attention and helped every way possible.
Thank you so much Leslie for your time and dedicationLeslie was a good change from the last couple of phone calls to customer service. She went through my account and reviewed it well with me. She took plenty of time reviewing my website & gave me helpful advice on changes I should make on my website in order for my account to perform better. I completely respect the fact that she never rushed me and took her time to adjust my keywords to more appropriate ones. Thank you so much Leslie for your time and dedication!
Gold Star for Sam!Sam is a nice fellow who helped me get connected back with you guys. He did a great job and thoroughly explained everything to me. He gets a gold star for being so helpful! Thank you so much
Happy for clarity, Thanks LeslieLeslie really did an excellent job today. She explained everything to me with such detail that I now understand the process! After she went through the entire service with me I extended my contract. Excellent customer service!
I am delighted to work with AleyceI commend Aleyce on her customer service. She is in top 1% of the best customer service! She genuinely is interested in her job and actually likes her job. Her personal customer service makes it enjoyable to do business with you guys. It's great to deal with people like Aleyce! I am a small business & she really took care of me. I appreciate her customer service & the resolution she provided. She is a 10 out of 10!
eGumball has great people to assist meVery pleased with Jeanie's customer service. She was helpful and got me very organized. I really liked that she was very patient and very detailed as she walked me through everything. Very nice disposition
I am staying on boardLeslie made me feel much better and convinced me to stay on board. She answered all my questions and is very knowledgeable. I learned a lot about how this all works and I learned that it is going to take time.
Aleyce is a great repAleyce is an 11 out of 10! She answered a lot of questions and her answers were great. I learned how Google works and she clarified how I could get Google reviews. I am thankful that she helped me upload photos to my Google page. She did very good and is a great asset to the company. I am glad I got her as a representative. Thank you
Happy to renew my servicesMy phone call with Leslie went well! I initially called in to cancel services but after discussing with Leslie about everything I am getting, we decided to move forward and continue with services for another 6 months. Leslie really addressed my questions and concerns & I thought she was very good at explaining things. She got me on the computer and showed me how to find my ads. Thank you Leslie
Great customer serviceExcellent phone call with Ashley! She reviewed everything and how the system works. Thank you for answering all my questions today
Leslie is very patient!In general it is uncommon to receive great customer service but today Leslie provided great customer service! It was nice to understand her as she walked me through some steps. She told me there was things that I could do while eGumball helps me with the directories. Thank you Leslie for being patient and providing me good info! I am very happy
Thank you Leslie for all your helpI called confused about a lot of stuff & it took a few times to explain it all to me but I finally understood the changes to websites and directories that need to be made. Leslie helped me add features to our webpage. I am happy tat she really made it happen. Great customer service
Thanks Leslie for all your help todayLeslie was great today! She was able to get my on the computer and show me what y'all were doing for me. She was very helpful, thank you Leslie!
Thank you ChristaChrista is fantastic & very helpful! She answered all my questions and was very professional. Overall a very good experience!
Excellent service from Temeca today!Temeca is really excellent. Computers are not my thing and she was very understanding and explained things thoroughly while be patient. We were able to add eGumball as a manager to my listing & we verified Google Apple and Microsoft. I definitely rate her customer service 5 out of 5
Very good customer serviceJeanie in customer service helped set up the most effective word searches. She answered all my questions and she was clear and easy to follow. She couldn't have been better! Very good customer service
My phone is ringing!I see that people are calling my business so that is a good sign! Ashley is very friendly and has helped me understand what is happening with my online marketing. Thank you Ashley
Ranking #1 for 3 years in a row!!!I am number one on Google Maps thanks to eGumball for 3 years in a row now! I am so happy! eGumball really knows how to get the job done! I spoke with Chris today & I didn't even need to explain myself a lot because he knew exactly what I was talking about and got it fixed right away while I was on the phone. You guys are so amazing and I am never going to change companies because you guys have me ranking number one on all my keywords on Google. I am cool with you guys! Thank you!
Awesome website helpJeanie helped me update my website & add online booking. She was really patient and went through everything one by one and showed me how to get into it . She had really great follow up via email and overall she was really good
Very impressed with eGumball servicesI recently associated my business with eGumball. Aleyce really impressed me when she helped me out today I am absolutely happy . If a business is not my direct competition I would certainly recommend eGumball to help their business out. I am very happy & very impressed with the service so far! Great communication and team!
Great Google listing helpAleyce was helpful with my Google listing. She clarified the program for me & showed me my local rankings on Google.
Thanks Lynne for fixing my websiteLynne fixed a couple of issues I had on my website right then and there in one phone call! eGumball's service is so good! Thank you Lynne
Hunky dory!Everything is hunky dory! Temeca made it simple to activate my listings. I gave her the numbers that she needed & now she will have my listings live in 24-48 hours. Temeca's customer service was excellent , I am very happy.
eGumball service worksI definitely like the service and it is working great! I am receiving phone calls which is great. Lynne guided me on Google to show me how to find my business online & I finally saw my business on the front page of Google.
Learned a lot & Customer Service is greatChrista helped me log into my website since I hadn't logged into it in a long time.She walked me through the control panel and explained stats & helped me add zip code and keywords. I did learn that updating or changing addresses on websites take time. Christa was willing to take what ever time needed on my account & had a great voice inflection. Great work Christa
Perfect Customer ServiceCustomer service is perfect. Jeanie solved an issue right away and helped me on so many things which included pictures and my video. Thank you eGumball
Happy with eGumball's customer serviceTemeca really made my day! She was really great and was very prompt and efficient when she activated my Microsoft & Apple listing. I have nothing but good things to say!
Jeanie was very helpfulI hardly need to call eGumball but when I do customer service is great. Jeanie was very helpful! She showed me how my patients can review my Google listing and how the Google thing works in general. She also created an easy link that I could add to my email in order for my patients to leave me feedback.
Great job on my accountBraulio is really patient & was never in a hurry during our phone call. He was a very easy guy to work with & I liked that he did not rush me. He called to get something accomplished & we got it done! He did a great job also helping me with search engine keywords. Thanks Braulio
Jeanie is really really helpfulI am very happy with everything that Jeanie has helped me with. She answered all my questions & showed me what information eGumball is updating,correcting & publishing. She did a great job with changing my template and working on combining my google listings together.
Superb Customer ServiceAshley the customer service rep was amazing. She helped me change out some photos for my business website. She was really kind and patient during the phone call. Her customer service is superb! I wish I could work with her all the time! Thank you Ashley for showing me how all this works.
Thank you Temeca for all that you do!My phone call with Temeca went very well! She was so thorough & professional. We were trying to get access to the verified Google my business listing and she guided me through that process. She made a couple of phone calls to Google & we gained access to the page. I am happy she resolved this quickly within the hour & she helped me understand why we are having problems with our Google my business listing & took care of all. That is amazing customer service. Thank you Temeca!
Quality Control on point!Braulio did his research to distinguish which information was correct & what information wasn't. He was polite and the way he explained things was clear for me to understand. Thank you Braulio for the quality control & keyword help today!
eGumball got my domain back ! Thank you!Chris was so helpful! We had a good conversation about my account & he took me into my website and got the website domain back that I have always wanted. I don't know how you did it but thank you for all that you do! I appreciate Chris & eGumball's team.
Thank you BraulioBraulio made sure I had all the proper information on our Google listing. He was very thorough and patient and I liked that he respected that I was a busy man. He knew the importance of my time and I really appreciate that. Thank you Braulio for the great customer service!
Ashley is awesomeAshley is excellent! She has been helping me a lot on the template site. She guided me through the control panel and really showed me how to make changes on my own. All around Ashley is a good one to work with! Thank you Ashley
Thanks for the great work Chris!Chris is very professional and thorough. He walked me through what services I am getting & navigated me through the website. I learned how to update my information in the control panel and I really learned the importance of the service. Great work Chris , thanks!
Great service callTraci is very informative and knowledgeable. She was able to get me on the computer and navigate me through my control panel and website. Great phone call!
Braulio thank youBraulio was fantastic friendly and thorough! I am so happy now that I am working with eGumball. Great company to work with
Aleyce fixed my Google listingMy service call with Aleyce was wonderful. We resolved everything before 6pm. I had issues with Google pages prior to eGumball and she was very patient & waited for us to get emails and passwords in order to fix this. Thank you guys so much for resolving!
Leslie is the best!I was very happy with the way Leslie handled my issues. I would give her a 5 star. She has been the best of explaining how things worked and willing to fix my issues with my website. Thank - You, Scott E. Dean
Christa is helpfulChrista was great on the phone and very helpful. I learned exactly what was going on with my account. I really like that Christa was friendly & explained things clearly. I give her 5 out of 5
Customer service is out of this world! So great!The customer service at eGumball is out of this world! So great! Aleyce is doing exactly what she promised! I have no negative feedback for eGumball , only good things to say. Aleyce helped me out so much with my Google listing. I had a Google verification issue with my old business and she worked it out with Google. Also I had negative reviews that were irrelevant to my business on Google and she was able to talk to Google and get the reviews removed. I am so happy!
Great serviceFriendly fast service and Jeanie talked me through the few things I needed help with. Thank you so much
Positive experienceI like Ashley's positive energy and how on point and proactive she is on my account. I think she did a really good job with explaining the whole process and proving great information. I am happy we are working close together to make my ranking higher.
Jesus deserves a raise! I am so happyThe reason I renewed my contract is because of Jesus Marin. His customer service is exceptional. I was almost duped by another company & he called the other company using 3 way calling and asked the right questions and supported me as his client and overall stuck up for me. He is so knowledgeable & even had the other company refund my money. I am so happy that I have been able to work with an amazing individual at eGumball because through him I have learned so much and now I am knowledgeable of how this all works. eGumball is the only company that has been able to explain what they do and how they do it while teaching their customers at the same time. Jesus deserves to be employee of the month!
Customer service is easy to talk toI like that I can call and talk to a person fairly quickly. Ashley & I went over all of my questions and she was able to help me with each thing! Ashley was very helpful! I would rate her at a 5
Christa was helpfulChrista was very responsive to my concerns. She returned my call and even followed up on our discussion by sending me some additional information and suggestions via email. Specifically, she assisted me in making simple changes to my website to make it mobile-friendly which, as she explained, should improve my Google rankings. I would surely give Christa a 5 out of 5 for customer service.
Pretty simpleI love that the control panel is pretty straight forward and simple. I learned a lot with Traci on today's phone call. She was really nice, polite & knew exactly what she was talking about.
Great customer service JeanieJeanie is the best. I know she is doing as much as she can on my account and she is doing a really good job! I like that she keeps me informed and is so helpful. Thank you Jeanie
Thanks for helping me manage my Google ListingJeanie helped me find out what I wanted to know. She showed me the Google listing and I was added to it so I can manage my own page. She really is a good customer service person. Thanks for all your help
Happy with my marketingI am very happy with the marketing eGumball is doing for me. Christa was very helpful in customer service and she answered all my questions that I had regarding my website. Thank you for everything
Great customer service teamFriendly, Nice & Helpful! I called to find out what else we could do to give my business more attention and Christa gave me good information and encouraged me to get reviews on Google. She explained the user friendly control panel, coupons & stats as well. Thank you so much
Julie really was helpfulI was delighted to get Julie's call today. She clarified the service beautifully and now I fully understand what I am getting with eGumball. I am so glad to be working with eGumball & customer service is great!
Thank you Traci !Thank you Traci for answering my questions today! Traci did a good job showing me our site and helping me with our existing domain name & the domain name eGumball purchased for my account. She was really polite and informative and gave me all the answers I needed. Thank you so much Traci!
Google helpI have learned so much about Google ! Thank you Christa for explaining things I could do on my end to improve reviews and all that stuff. I have learned a whole lot and since all my questions were answered today I feel really good about this! Thank you
Ashley was extraordinary!Ashley was extraordinary! She went above and beyond with answering our questions in detail and helping us. Everyone at eGumball always provides good customer service. Ashley was very thorough with providing us information, so thorough that we fully understand how Google, for example, works regarding its policies and how they work. We like that she is very patient and very knowledgeable when answering our rather silly or difficult questions. She referred us to different websites were we could refer to this information if we ever forgot or needed a refresher. She took the time to explain in detail some concerns that we had with a kind attitude and again knowledgeable state of mind. Also we love the dashboard because it is easy to follow and easy to modify any information that may be incorrect or if we just want to do an update. When we call to ask a question, there’s always someone that answers the phone and provides us well explained information. We don’t have to schedule an appointment to get help, unlike other companies. The representatives are always so cheerful and willing to help. Every time we call, we always learn something interesting. We thank Ashley for helping us improve how we market our business and how we go about marketing it on the internet. Thank you all at eGumball for being so thorough, kind and always being so helpful! Thank you , Dr. Choby’s Office
Excellent customer service from AshleyEvery time I talk to Ashley she is very good and very thorough! She provides a lot of information on what I can do and what eGumball is doing for me. I am extremely happy with her excellent service. Thank you
Thank you eGumball, I am really happyJeanie helped me log onto my desktop computer where she was able to guide me onto the egumball site and into my control panel. She got me set up real good and it was a great learning experience because I am not computer savvy. I am really really happy to have eGumball!
So happy with eGumball's customer serviceCustomer service is amazing! Christa guided me on how to set up my website and showed me links and how to make changes. She did great explaining everything and was informative. The website is user friendly and overall I am happy with the team!
Pages are all verified ! Thank youEverything is good with eGumball. Temeca is very patient and friendly and walked me through the entire verification process and the codes. My other social pages are now verified and I thought it was great that she showed me how to get around the dashboard. Thank you so much Temeca for being very helpful!
Mary Thank youI am happy with Mary's efforts! She helped me correct my name on Google Maps and location. She did a good job following up and I am happy!
Great Google helpAleyce helped me get access to a Google page that was created four years ago. She was quick to resolve the issue and even talked to Google to get the page verified. The main thing I really liked was her follow up! Thank you Aleyce for everything
Great serviceI had eGumball for 6 years and then parted ways and realized I just made a huge mistake. I signed back up and Jeanie made sure my account was on the right track! I commend Jeanie for being patient with me as I am not tech savvy. She reassured me that my online marketing is going in the right direction.
GREAT FOLLOW UPI am very pleased with Aleyce! She did a great job helping me with our account. She is really on top of things and has fantastic follow up! So far I am very happy, THANK YOU
Professional Customer ServiceDefinitely helpful team! I thought it was great that Temeca showed me how to access Google + through my Gmail. She walked me through the Apple and Bing listings and explained time frame as to when they would be available online. I think she has a great personality and gets straight to the point. Thank you Temeca
Thank you Christa and ChristinaChrista got me right into the control panel and showed me what I can add and change. I like that the control panel is user friendly and also that customer service is friendly and professional. I also would like to add that Christina did a great job setting me up with my listings.
Traci is so awesome! Thank you!You guys are paying way more attention to me! Traci is so so nice! Give her a raise! She helped me with pictures, keywords and zip codes. It was very useful information and the control panel is user friendly! You guys are doing such a good job thank you!
Road to successMary did an excellent job answering all my questions and has us on our way to success. We should be good to go! I appreciate all the help
Christa thank youThank you Christa for your Google reviews advice and for helping me log on to my control panel and walking me through it all! Very professional!
Thank you Christa for your help todayI am not good with computers and Christa was so patient, clear and concise. She worked with me through everything and overall it was a good experience. You have a great employee!
We are on the right trackMary is working diligently trying to get me straightened out on Google. She is knowledgeable and very helpful! Mary knows what she is doing and it is nice to know we are on the right track!
eGumball's team is awesomeThank you Mary for helping me with Google Microsoft and Apple and explaining why and what you were doing on my account. I liked that you were personable and persistent! Also thank you Chris for helping me fill out important information on my control panel. eGumball's team is awesome
eGumball is the way to goJeanie explained the technology and how it works! It took me some time to figure out that this is the way to go! I am happy to be working with eGumball
Big thanks to TemecaThe biggest thing I like about Temeca's customer service is her follow up! She was so helpful and informative and really walked me through what was coming. She also provided me her contact information so she can upload photos for me. eGumball is holding up on the deal! Thank you so much
Ashley is my yin to my yang!Ashley is my yin to my yang! She is very in tune and very prompt. I have a great appreciation for all the work she has done for our business. I am happy she is getting me a website that is Google compliant and I just want to say I am really happy! She is my right arm and just overall a great worker! Thank you so much Ashley
Thank you Sam for the upgradeSam helped upgrade my package and explained everything in detail. I really liked that he listened and answered all my questions today! Thank you for being awesome!
Thank you Jeanie for all your help!My phone call with Jeanie went very very good. Today she helped me change my keywords and pictures. I also liked that she explained Google Maps very well. Thank you!
Google Map HelpThank you Mary for changing my Google maps location marker from the middle of the yard to my actual driveway. That was nice!
Ashley is so helpfulAshley was easy to work with and very clear. We weren't familiar with Google and now I feel connected!
eGumball's team works hardAnything that comes Aleyce's way she can handle. She has been very good to work with. I liked that she found 2 Google plus pages that I was not aware of and she made corrections. I learned eGumball’s whole team makes sure our information online is consistent. Thanks eGumball
They know it all!Jeanie educated me on a couple of things regarding what Google is looking at and why we need to fix things. The phone call was very educational and overall the customer service call went good! Big thanks to Jeanie
Great job ShaydaShayda was very professional and enjoyable! I give her the highest marks straight across. She is an excellent employee in the most favorable light and I am happy now to understand what we need to do to optimize.
Cleaned Up and Verified!I am new to Google and Aleyce held my hand and walked me through the process. I had different pages that weren't verified and a whole bunch of things online. She helped me resolve the issue and got it all cleared up. She absolutely deserves the highest rating!
Tremendous Help TodayThe customer service Representative Ashley is knowledgeable and very helpful. I was helped through different things today and got my account resolved. I am not a computer person and Ashley showed me how to use my website and I was able to see how many people hit my website. Tremendous help today! Ashley is a 10!
Pleased with Ashley's Customer ServiceI was very pleased with the services Ashley provided me with on Friday. She took the time to work with me in my obsessive way, being patient with me the whole time. Her follow-through on sending me options for different pictures was immediate. She also followed up either later that day, or on Monday re: my satisfaction. Thanks again, and please give Ashley major kudos for her quality and responsiveness with me, as one of your clients.
Mary thank youMary updated my name on Google and made some corrections on some accounts. I learned a lot and now I feel more confident that my customers will look at the right information.
Happy with the serviceAshley talked me through some interesting things and I thought her service was outstanding. I am going to keep you guys for a long time because she did a fantastic job! I am very pleased with the service and I like that Ashley was very patient because I am not computer savvy.
Good Program!I like that I now know how the program works and Ashley did a good job at explaining and being thorough. I learned a lot about all the directories and my account listings. Thank you answering all my questions Ashley!
Thank you for A+ serviceI would give Aleyce an A for being efficient and pleasant. We got done exactly what needed to be done. We went back and forth trying to retrieve control of my Google business site and we did it together! Thank you Aleyce for A + service
SupportiveAleyce helped me set up my pages for Google, Apple and Bing. She made me a manager to the page and showed me how to log in. I liked that she uploaded a couple of photos from our Facebook page and added them on Google. Thank you for being helpful
The listing process is easyMary is friendly and has a good attitude and very helpful. It has been a great experience working with eGumball so far and Mary made it easy for me to understand the listing process with Bing and Apple.
Customer service is awesomeI called and completely understood what I needed to do! Ashley helped me navigate through my control panel and provided me with valuable information. Ashley is pleasant, very kind and patient! Customer service is awesome!
FantasticAleyce did fantastic job helping me to get the ownership of the page. I would rate her service a 5 out of 5! Thank you Aleyce
Thank you Mary you did great!Mary did great. She helped me by trying to get an address situation with Apple and Microsoft resolved. She helped me with figuring out what email account had ownership of the listing and cleared up information for me.
Exceptional Service!Ashley was great and informative. She was very good and guided us to my level so I can understand. I love that the control panel is user friendly and Ashley helped me so much with it. Without her, I couldn't have done it. I am very complimentary of her exceptional service. It was nice that she talked to me in a way that I was able to comprehend. She made me feel comfortable and was easy to work with. She really is an asset to the company.
eGumball has an awesome service teamTemeca was really patient with me once I let her know that I was not good with computers. I really liked that she was knowledgeable and able to communicate in a way that I could understand. She was knowledgeable, sweet and so helpful. All my question have been answered and I am happy with the progress we are making.
Thank you TemecaTemeca did a good job and walked me through how to gain access to my Google account. Also gave me a heads up on authorization codes with Apple and Microsoft. She had a good sense of humor and maintained professional while I was cracking jokes!
Thank you for your hard work AshleyThank you Ashley for upgrading us to a awesome advertising package. You went above and beyond and outside your job description to help me out! Such a pleasant experience, thank you !
Thank you Jay!Jay explained everything very well. He explained the service so that I was able to understand. He showed me how we can change and add pictures. I liked that he provided me with his direct extension and email address incase I ever need any further help. Happy I understand things now!
Easy verificationMary did very good correcting my Google page and verifying my listing on Bing and Google. She explained the steps that needed to be completed and overall she followed through. Thank you Mary
Jeanie took care of meI was impressed with Jeanie, she really took care of me! We had an old business address online that we have been trying to remove for 7 weeks and she got it off! Thank you so much for all your help!
The results are real!Jeanie explained everything down to the T! She was very kind, friendly and patient. eGumball has done an excellent job with my internet marketing I really do not have any complaints. I even renewed my services and signed up my second location because I am satisfied with the results! This is all working out for me, Thank you!
Thank you Ashley for being patientAshley put my mind at ease today! She slowed down for me and really took her time to show me everything eGumball is doing for me. I learned so much about relevance and clicks and hits and so much more. I really got all the answers I need and understand the service so much better. Thank you Ashley for all your help
Customer service is excellentAshley changed my mind! She really explained everything that needs to be done and walked me through how to upload pictures and add city names. I am not computer savvy so it was so wonderful of her to take that into consideration. I want to rate her service 6 out of 5 stars because her customer service was excellent.
Super customer serviceMary helped me get everything situated with my Google pages online. She found an old page that she was able to close and we got new pages verified on Google Microsoft and Apple. She was really helpful and explained the process very well.
Hard Working TeamThank you Traci for literally helping me with every single thing. Being very patient is so important in customer service and Traci did fantastic. I just started the website and I didn't know how to use it or update information and she helped me make changes without a sigh in her breathe. I appreciate the hard work Traci put into my account! Thank you
Jeanie is so patientJeanie is awesome! I could not figure out why I lost reviews and my 5 star rating on Google and she really helped me understand why Google might have pulled off reviews. Jeanie was so patient with me because I am not technical at all and helped me get onto my Google business page and verified with other departments to make sure she was giving me the right information. She just did a good job and was very patient, God bless that woman! Definitely rating her service 5 stars!
I am one happy customerAshley took extra time to walk me through my website and provided me expert advice on Google reviews. I am happy with the exposure I have online and I appreciate the communication I have had with Ashley
Excellent ShaydaThank you Shayda for clarifying our business information online. You did excellent and were very informative.
Thank you AshleyAshley has a great attitude and is professional. She gets to the root and can focus on the situation and turns it around to something positive. I wish she could work for me all day! I am thankful to work with a company that does things right.
Productive phone callAleyce was very helpful and professional. I am not good with computers and I'd say Aleyce was really patient! It was such a productive phone call and we got so much completed.
eGumball makes promises a realityPleasant conversation with Christa today! I learned so much about the control panel and Christa went into so much detail with the media part. eGumball has done what they say they will do and so far I am very pleased.
Thank you for the upgradeJeanie was really courteous and offered an upgrade on my service. I am happy I am now on Apple Maps and everything is moving in a great direction.
Quality Control DoneI have been watching eGumball for quite some time now and I am happy to finally be a part of eGumball. During my conversation with Braulio today, he found information out there stored online. He lined up my information so eGumball could market my current information. He found enough information to be problematic but assured me things would be taken care of and cleaned up.
Glad to know how this all worksShayda is very good and informative. Explained how this all works and went over the progress in detail. She did her research on the keywords that are mostly searched online and connected them with my business.
I can see clearly nowQuick to the point and answered every little question I had. Also I have an issue with the marker on Google Maps and I found out through Marco that eGumball can fix that! I am happy that everything is moving really well and so far it has been easy and clear to understand.
Great keyword set upShayda in quality control called me to help set up my eGumball account and verify all my business information. I really appreciate that she helped me set up keywords that were appropriate for my business.
Friendly and ProfessionalChrista went over the whole control panel with me and answered all my questions with answers I could understand. She kept the conversation moving and was friendly too!
Thankyou Aleyce for all your helpAleyce and everyone I have worked with is really good there. All the call backs and phone calls I get are amazing. Aleyce helped me learn that I had so many gmail accounts and each one opened a google + account and pointed to my business name. I can't believe I had 6 pages! Aleyce coordinated and organized everything for me. She cleaned it up for me and has everything flowing in the right direction.
I am truly impressedAlex's customer service is exceptional! Everyone I have talked to have been so knowledgeable and so much better than any other company I have dealt with in the last year. I am actually making progress with eGumball. Alex understood me and answered a lot of questions. Most people don't want to take the time out of the companies time and eGumball's people are patient and I mean it. We went through a lot of detail and I am truly impressed.
InsightfulMarco did his research, looked at my website and he picked up minor discrepancies online. He knew about me before calling and I really appreciate that. He did his homework and was very prepared and did not take much of my time. This type of service stands out to me as other companies in the past never were prepared. Thank you eGumball and Marco for being on top of things!
Hooked!Sam was greatly helpful and rectified an issue I had. I will continue to do business with you and I am very happy with your service. I appreciate Sam's help thank you
Devoted TeamAleyce really cared about what she was doing and was very knowledgeable. She helped me get set up with Google Apple and Bing and showed me how to make changes to my page.
So AppreciativeAleyce is really wonderful. I loved that she helped a lot because I am technologically challenged ! She was so patient and explained everything in detail so I know what to look for. All of this is new to me and it is nice to work with someone who understands that.
Traci is sweetI am not good with the computer and Traci was so nice and patient with me. She really understood what I was saying and helped me in a way so I could understand. The customer service at eGumball is excellent
Amazing Google helpAleyce knows everything about the internet. She was so helpful and really took her time to resolve the Google mess online. I had too many Google pages and she is getting them all into one single page. She also took care of my Microsoft and Apple listing. Thank you Aleyce
Traci is qualified!Very professional and good thorough walk through on how to set up my eGumball account.
Aleyce is an expertAleyce cut through a lot of obstacles very quickly! She was excellent and made sure we knew everything. She helped us get our Google up and running and Apple and Bing verified.
Good work ChristinaChristina helped me resolve two of my Google pages. She express the importance of a unique authentic Google page and helped me understand the reasons why she could not merge the two pages. I am happy to work with a knowledgeable team and overall I think she did great verifying Apple and Bing pages too!
so much effort! Thank you !Aleyce accomplished everything in one day what everyone else was not able to do in months. She is truly amazing and made it happen in a couple of hours. She really is a star!
Thank you ChristaI have learned a lot in the last 4 weeks and it has been a very good experience. Christa made it easy for me to understand what she was showing me and never talked over my head. Thank you Christa for all your website help
Important steps completedMarco is kind and so informative. We completed the verification today. I asked questions and he gave me answers! Thank you Marco
Chris is pretty amazingI have been with eGumball a couple of years and I just have to say WOW! I had an amazing conversation with Chris! He literally walked me through everything. I learned so much about the dashboard and Google + and how this all works. I am so happy I called in today and I am so happy eGumball has a great service team to help! I rate eGumball the highest rating!
Good communicationVery pleased with the communication I have had with Brett and Marco. They are professional and very helpful. eGumball is providing good service so far.
Supportive teamThank you Braulio for the easy account set up! You were really helpful and patient
Sam thank you for the upgradeSam was so helpful today. He upgraded my service from Gold to Silver and made me one happy customer! He was professional and did a great job. Thank you Sam for helping me with my renewal.
Nice workBraulio called to inform me of some inconsistencies he found online and we got everything squared away. He was nice and a pleasure to work with.
Good Control Panel HelpThank you Ashley for helping me access my control panel and teaching me how to use all the features. Thank you it was helpful
Great !I worked with Traci who was very nice and professional. She did a great job showing me how to use my control panel.
Ashley thank you for the website helpI love the website help I received from Ashley! She was easy to follow and showed me how I can customize my website with photos and content. Happy that my website exist and that eGumball's team is helpful
Creative!Ashley has a good attitude and is professional to work with. She stayed on track and thinks outside of the box which is awesome. Work with her because she is awesome!
Learned how all this worksPlease congratulate Chris for me as he was excellent. He showed me the reality of the internet and my presence and how this all works. He literally explained everything to me, I am grateful for his help.
Thank you JeanieCustomer service is good! Jeanie knows everything and showed me how it all works. She was 100% with everything explained to me and that was really helpful.
Thank you eGumballI am glad I am doing business with eGumball. Lynne has been a pleasure to work with and is an asset to your company. She is doing great things on my account.
Today is a good dayThere is a lot I have learned and the service team is wonderful. I was happy to work with Ashley who was patient and able to answer my questions and show me the dashboard.
Great map helpI had a really great experience with Aleyce. She was so great to work with! She helped me with a problem on the map and got me verified with Apple. She is a great asset to the company! Thank you Aleyce
Easy phone callI am glad Braulio called today to clear up some old business information that was confusing data online. We want to make sure we aren't going to guide people to the wrong location and Braulio is making sure of that. He was patient and considerate and made the phone call easy. Thanks
Big stars for AshleyI reactivated my site and the service with Ashley's help. She showed me how to utilize my control panel and I learned how the service works. She answered my questions and cleared up concerns. Great phone call! I give Ashley all BIG stars for great help
Chris saved the dayChris fixed my business location on the map. I called in with that major issue and it was resolved thanks to Chris's help today. I am happy this is all taken care of now
Feeling Good About ThisThank you Ashley for being helpful and showing me how to log in today and fill in every section on my control panel. It makes me feel real comfortable to work with a great team.
Ready to go!I pretty much knew nothing about the service and after talking to Jeanie I learned EVERYTHING. From top to bottom and learned enough information to get me started. Jeanie is awesome! I know I can always call back to learn more!
eGumball has a helpful teamMary the Gem! I worked with her twice at eGumball and what I most appreciated about her was that she was sensitive to me. I explained to her that I have limited technology understanding and she made me feel comfortable. It takes me a little time for things to make sense but it is really important to work with a team that is very patient and eGumball has that team. Mary's customer service is excellent!
Thanks for all your help BraulioThe quality control phone call with Braulio went really well. He was so thorough and explained everything so I can understand. I also appreciate how patient he was. Thank you Braulio
Activation is easyThe activation phone call went great. Aleyce was excellent and very efficient! W