Thank you AnthonyAnthony was a wonderful help. He was very informative and answered all my current questions. I'm new to this but I feel confident he will help with any further questions I may have. I would rate him with 5 stars. Thank you!
Thank you so much for everything TraciTracy did great!!! She's a 5!! She went over the control panel and everything. She is very helpful!
Thank you so much for everything TraciTracy did great!!! She's a 5!! She went over the control panel and everything. She is very helpful!
Now I know how everything worksI understand the process better after talking to Mateus. I was actually able to see myself on websites. I liked working with Mateus because he was very interested in what I had to say and went out of his way to show me how everything worked.
Looking GoodGreat customer service experience with Jose. He did an A+ job! He is great and wonderful to work with and he showed us how to us our control panel. Thank you
Traci is right there to helpI like the fact that if there is anything on my website I need help with, Traci is right there to help. Traci's customer service was great and she explained everything to me. I like that the website is user friendly too!
Exceptional serviceTraci definitely went above and beyond today. She went through every single tab with me on the control panel. She took her time and was so thorough. Not everyone would do that so 5/5 for Traci!
Jason is the bestJason resolved my concerns. He was very thorough and spent a lot of time with me reviewing every single detail to make sure everything was correct. Thank you
Thank you for showing me everything MateusMateus took the time to explain the service in detail to me. He went above and beyond and showed me how everything worked. He was great, thank you Mateus.
EGumball is good to me!I am very happy with eGumball's service. eGumball is a great company and has helped my small business get exposure on Google, Bing and other search engines. Sam in particular was so professional and great. He did a wonderful job on my account.You guys have been very good to me! 5+
Best customer serviceExcellent, excellent and excellent! Thanks for the great follow up Aleyce and for resolving my concerns. You were patient and very understanding. 5/5
A big thank you to eGumball and JasoneGumball is willing and always has been there to answer our questions. Jason helped us with ensuring that our listing is under the correct identification.Jason was very helpful and polite - eager to please and very informational, patient and understanding. 10 out of 5 stars!
Top notch !I am so happy that I worked with Aleyce today. She went above and beyond her duties to help me upload pictures and reactivate my password. She took her time and was overall wonderful to work with. She gave me everything I needed. Thank you so much
Pleased with the customer serviceThank you Traci for walking me through my entire control panel and showing me how to use the media setting. You were patient, professional and so courteous!
Jason is great!Well, you have an energized employee with Jason. I learned more about egumball's services in 15 minutes with Jason than anytime during prior conversations with your customer service.He was enthusiastic, apologetic for matters he was not responsible for, and positive. I rate his customer service at 5. I suggest you determine how to keep him energized and clone him.
Ashley saved the dayI can’t say enough good things about Ashley! She saved a client! She immediately asked “Bill, how can we help you?” . She has been nothing but amazing! Thank you Ashley for everything you did today
Easy control panelIt was so easy to navigate the control panel thanks to Traci. She did a wonderful job guiding me through every feature. Thanks Traci
Great work MateusMateus was great, patient and outgoing. He helped upload a video and pictures for me. He answered a lot of my questions and showed me how customers find my listing. Definitely rate him a 5!
Great job TraciThank you Traci for explaining all the categories and showing me what has been programmed so far. You were knowledgeable and informative!
Thank you Jose for everything todayEverything went great today! Jose is very patient, nice and made the process quick and easy. He explained all the features in the control panel and even typed a service description for my business.
Jose is really patientSo nice to work with Jose today. He was so patient with me and I liked that he allowed me time to fill out my control panel without making me feel rushed. Super informative!
Jason resolved the issueVery good customer service from Jason. He got our stuff back in order! I liked that he got the issue resolved and was patient, personable and knowledgeable. 5/5
Very impressedI am very impressed with Traci. She is wonderful and a very nice lady. She introduced me to my account and showed me how to add interesting information that I feel would be good for my company. Thank you Traci
Good jobThank you Christa for showing me what eGumball does for me on the back end. I really appreciate you explaining and describing the services and following up.
Making progressSo far so good. Jose helped me do some things on the control panel and was very knowledgeable. He also sent me a tracking script to track progress on my site.
Customer service is great!Great customer service experience with Jose. He is very nice and helpful. He walked me through the whole control panel step by step. The control panel seems user friendly & I like that Jose gave me his direct extension.
On a roll!Jason is amazing, outstanding! He did everything I asked him and more! He helped me input information into our control panel. He did everything it takes to feed the bear. Thank you Jason is a 10!
Very good customer serviceJose is very good, patient and helpful! I really liked that he explained the control panel very clearly and thorough. I know what to do now, thank you.
Really looking forward to thisThank you Jeanie! I would give Jeanie 5 stars. She was really friendly with a lot of knowledge. I am looking forward for this campaign. Hopefully this campaign will boost my sales! Thank you
Aleyce made it workAleyce is a wonderful girl. eGumball hit home with her! She helped me set up everything with Google. She really went above and beyond by organizing all my Google pages together to make it work.
Happy with the resultsMateus saved an account! I was ready to cancel until he showed me results and progress! I am much happier after speaking with him now that I see my website online and everything eGumball is doing for me. Thank you Mateus and eGumball
Good to goThank you Jeanie for cleaning up my different business pages online and getting our Google listing set up and verified.
Thank youWonderful phone call with Traci today. She answered all my questions and reviewed my control panel in detail with me. Above and beyond customer service.
Jonathan is the bestWe rate it a 5. Jonathan is very good and took the time to explain to us what Egumball could do for us as we were going to cancel. Jonathan spent time explaining and showing us how to get this biggest bang for our buck, he was great!!! Very patient and knowledgeable. We learned a lot!!!
Thank you Aleyce for everything!Aleyce is the best thing you have! I can’t say enough good things about her professionalism and knowledge. She was able to do so much for us. She explained what our Google dashboard was all about and how to access it. I loved that she was able to get our website back up on the Google page . She really explained everything she was doing and what had happened on Google’s end . She is just awesome & deserves a praise! Aleyce is the best representative I have worked with! Thank you Aleyce for being so courteous!
Thankful for TraciI appreciate Traci so much for all her help. She is so personable , friendly and professional. She really explained in detail all the features to my profile. Thank you Traci
My control panel is easy to useTraci showed me all the different parts of my client control panel today. She navigated me through my panel and made me familiar with all the options offered . I learned how to change information if needed. I thought overall Traci was very nice and helpful.
Jeanie did a fantastic jobJeanie was most helpful. She helped me get into the back end of my listing and showed me how to make changes and add pictures. She took the time and I never felt rushed. I liked that she was very patient and allowed me to ask questions. She did a fantastic job!
Jeanie Thank youThank you Jeanie for helping me set up my keywords and getting all my information verified. She did a good job getting me access to my business page and helping me add all the little things. Jeanie is great and thorough!
I love my websiteTraci is pretty good! She created an awesome website for my business. She did it just the way I wanted and sized pictures for me. She made me feel good about my website. Thank you Traci for all your help
Excellent Customer ServiceIts been nothing but excellent customer service from eGumball. Traci especially knew what she was doing and went above and beyond her duties. Thank you so much eGumball team!
Good programJose is a complete sweetheart! He is almost too nice and very helpful! You got such a good program and I am happy I am working with you all.
Above and beyondThe phone call with Traci today went real well. I learned a lot of information about the functions and logistics of my control panel. Her suggestions and explanations were above and beyond!
Communication is greatIt was excellent working with Traci today. She called after sending me the client log in email and walked me through the entire control panel. We looked at everything and reviewed every featured tab. Communication is great!
5 StarsJason was really great! He was very knowledgeable and was interested in helping us with our business needs. Thank you for being so thorough!
Jose is great to work withI am not savvy with the computers but Jose did a good job filling me in! He was very patient and offered great ideas. I really did appreciate all the time he took to show me what is going on.
Thank you SamSam is great. He went through everything with me! I renewed my agreement and it wasn't a hard sale. He just showed me what I am getting and I renewed! I got a perfect deal, he was really good.
Wow Jeanie is the best!All of the eG folks I have dealt with so far have been great, especially Jeanie. I also appreciate efforts made by all to maintain contact regarding callbacks, etc. Jeanie worked to resolve issues re consistency of the basic name, address, etc. of the business and keywords to facilitate SEO and to register them with the most popular search engines. I learned that I was very out of date regarding the importance of search via maps. And when it came to Google I learned a lot about their security regimen. 5-6 years ago I had logged in and set up passwords for gmail, google places, google+, google earth, etc on a PC in my office and a landline telephone. When we tried to establish access from my Macbook and cellphone it turned out google was reluctant to take my old passwords. Jeanie was a true genie walking me through the process (I am very unfamiliar with various apps on my old Samsung Galaxy). What was amazing was how patient and pleasant while I/we struggled to get google to give us secure access. She is a gem. Jean has an outstanding attitude and knowledge to walk me through the challenging (for me) google access problem. She gets a 10!
Thanks Jeanie for all the help todayIt was excellent working with Jeanie today. I learned a lot of different things and Jeanie helped me understand clearly.
So far so good!Thanks Jose for reviewing and explaining the website to me. So far so good! Everyone is friendly and professional.
My account is fixed! Thank you AshleyAshley is really good, informative and has helped me with everything! I am happy she got my account fixed.
Big thanks to DThank you D for helping me today.Thank you for going above and beyond and helping me with my contract and pricing. I am really happy with eGumball services.
Very pleasedSo far I am really pleased with eGumball. Traci especially was very good! She showed me how to log on to my profile and change information. I liked that she made changes for me. Very pleased!
Thanks eGumballI called in to discuss my issues and Mateus was calm, cool and collective. I was grateful that he was willing to hang in the for me. The phone call went really well and he did a wonderful job resolving my issues.
Great customer serviceeGumball has great customer service! Jose ran me through the entire dashboard and showed me how to add and delete pictures. I liked that he helped me brainstorm the media side of my website. Thank you!
Shawn went above and beyond!Shawn was absolutely excellent. He provided beyond normal customer service. He was amazing and helped me reclaim my Google business page and correct the issue. It required extra problem solving and he was beyond patient. Shawn is simply amazing!
So much helpThank you Jose for helping me locate my business Facebook page and link! Great job answering all my questions and walking me through our website.
Better than expectedTraci did a great job setting my account up. She showed me how to upload pictures and explained everything in detail. Good presentation! eGumball is better than I had expected.
Easy to understandI had a great experience working with Andrew. He took plenty of time to walk me through ever detail of the process. He was really patient about everything. So easy to understand too!
Great jobJose did a pretty good job explaining all my website details. He made sure I understood all the functions. Great job and thanks for all your help!
Traci went the extra mileTraci was great and really helpful. She helped me fill in the extra keywords in my profile and went through the whole program with me. She answered all my questions and even gave me more than what I asked for. Thank you Traci
Thank you eGumball for all your help!Mateus was great and so helpful. I was so naive to how this all works and Mateus really explained everything. He took additional time out of his day and really went above and beyond. He did some things on my account that I could have done on my own but instead he went the extra mile. eGumball has done so much for my business already! I like that I have received updates and progress reports. Keep going!
Thank you JenniferI think Jennifer went above and beyond, she did real well! She sent me a hyperlink to my email so I could have customers review my business on Google.
Happy CustomerI had a few questions and received a call back from Mateus. He helped me understand the service and explained so many things. I learned a lot of information and he was very nice. So far everything has been totally the opposite of the previous company I worked with. Let’s just say I am extremely happy!
Thank you JeanieJeanie, she is the best! She helped me a lot with Google and was very professional.
Thanks for the website helpJose was very helpful walking me through the website. I would rate his customer service 5 stars! Thank you for helping me!
Impressive!I loved working with Jeanie. She is very helpful, informative and her deliverance was impressive. I just really like her! She is wonderful to work with
I like that I can customize my profileJose helped me with everything. This man did a fine job helping me customize my profile pages and adding pictures.
Happy with eGumballWhat I like about eGumball is personalized connecting, attention to my requests and questions, and the impact I see gradually in showing up higher organically as desired. Jason in customer service helped me add location/areas/service areas + postal (zip) codes. He did show me how to setup specific postal code regions. I really liked that he was sincere, attentive, and answered above and beyond my basic questions. Thanks Jason!
a HUGE thank you to Jeanie! She is the best!In the 15 minutes that I spoke with Jeanie she calmed all my nerves and took care of everything! She made me feel at peace and is sweet as pie! It was nice to see what eGumball is doing for me. I would rate her 10 stars!!! 5 is not enough stars ! She is the best!
Very patientMateus is extremely patient and humble. Today he spent two hours helping me work through my egumball account. He took his time and was gracious, that is really important when doing business with customers. When I would ask questions he would immediately find out the answer for me. A+ customer service
Traci is really great to work withTraci is really friendly, helpful and offered a lot of information about my service up front. She was really great!
Excellent set up processJose was excellent and had so much patience with me. I am not good with computers and he helped me with the whole set up. Thank you so much Jose!
Great customer serviceGreat customer service today. Jose walked me through the entire control board and really allowed me time to explore my options. He did not rush me into things and showed me how to add important information to my profile. He was very very helpful!
Jose is an asset to the company!Jose was fantastic. He is extremely thorough and very courteous. He helped me understand everything! He did a great job. In fact, as we went through the dash board together I was able to update information and get things done. Jose is a great guy and an asset to the company!
My business ranks in the top 3 positionsMateus showed me what your services are and what it is doing for my business. He showed me that my business was in the top three positions and explained how you got me up the ladder! He wasn't rude and encouraged me to check the service out. He made a lot of changes for me and was real patient. I am really happy with eGumball
Jose is the bestCourteous Jose helped us with our control panel today. He helped us add information and answered any questions I had. Thank you Jose and eGumball
Happy with eGumball's customer serviceThank you Jonathan for showing me everything eGumball is doing for us. He took me to the website and explained it all! I felt like he was right here with us walking us through everything. It was so nice that he offered to help us in the future. Thank you for being fantastic
So patientGreat service review today. I understood everything I learned and Jose made sure he spent enough time explaining all the control panel features. He was very thorough, patient and understanding.
Big thanks to AshleyAshley explained the service and website to me. She really helped answer so many questions I had. She was very patient and showed me how to upload photos to my site and gave me great review advice.
Jonathan went the extra mile!Jonathan really took his time to go over a few things with me. He is a very sharp bright young man. He did not procrastinate and really went the extra mile on my account. He is right on it! Thank you Jonathan for doing a great job
Learned so muchReally good phone call with Jose. He took his time and walked me through the steps on the computer. I am satisfied with all the information I learned! Thanks Jose
Above and beyondVery good service and website walk through by Jose today. He explained everything really clearly and walked me through step by step. He really went above and beyond!
Issue got fixed right awayThank you D for fixing the wrong address on my Google Maps business page. Thanks for being very helpful!
Thank youAleyce is very helpful and did everything she was supposed to on my account. I really liked that she explained everything I needed to know. Thank you Aleyce! Very helpful!
ExcellentShawn was excellent and helped me add pictures to my Google business page. He was very courteous! Great customer service experience.
Thank you for the website helpGreat job on my website today! Jose walked me through my new website and showed me how to add information and make changes.
Thank you JeanieJeanie is very good, thorough and helpful. We verified my pages and keywords. She got the ball rolling and set my expectations for the next steps.
BIG THANKS TO SAMSam was great! He is a very nice young man who helped me answer so many questions. He took care of everything on my account to my satisfaction
Great customer serviceFor starters Jose my rep was very patient. He helped me set up all my settings in my control panel. I struggled to upload photos in my panel and he helped me add them. I thought the phone call was very good and very helpful!
Thank you Jose for teaching me so muchJose definitely gets 12 out of 10 stars in my book. He was outrageously helpful! He walked me through so much detailed information and it stuck. After I got off the phone, my wife and I were actually able to go back into our control panel and utilize the information we learned.
Great website assistanceThank you Traci for explaining all the different things to me on my site. I appreciate you updating my template website and providing good customer service. Thank you
Jose knows what he is talking aboutMy phone call with Jose went very well today. He did a great job walking me through the control panel and following up with me. I liked that he asked me a lot of questions to make sure I understood what he was talking about. Jose also helped me add a tracking script to my website. Thank you for being really helpful and informative!
Love being on the first pageI like the ability to create my own bio on my business and services offered. It's not so "cookie cutter." I like the ability to use eGumball to direct my businesses services to the appropriate clientele. Being the opening picture on the first page when one of my tags are searched in my area is nice. Most importantly I like how it directs my information to my desired customer base. Jennifer was awesome. She explained to me, put simply, what was going on with my searches of my companies tags on google. How well my company was doing as well as far as the statistics. She was extremely informative and really easy to talk to. My experience with her was probably the best customer service experience I've had in a long time. I get impatient relatively easy, and annoyed just as fast. But she was real to talk to. Showed genuine concern for what my issue was, and even saved me a little bit of money with my contract with eGumball. Thankfully I have her as a contact if I had any further questions. If I have to rate her.....a soft 6. Or a solid 5. Since the scale stops at 5. But she was cool, I liked it. She seems like a real people pleaser. It helps she comes off friendly with a nice voice. Fortunately for you guys those are both fantastic quality for a customer service rep that deals with people over the phone. Being in customer service myself, as well as past experience managing a floor at a call center for Sirius radio, I'd say she is an asset to the company. She's what's up.
Mateus takes his timeMateus helped me a lot a lot! He helped me see what the eGumball service was doing for my business. He really took his time and was very nice. I learned how to add additional information and pictures to my page. A+
Thank you for the upgradeMy phone call with Jason went smooth as silk! He saved an egumball customer! He got me where I understood what was going on with my account. He was able to explain everything in great detail. I liked that he was not pushy and very patient. Thank you for the great upgrade Jason
Sam is the best to work withSam Wonderful Kim is just great! He upgraded me to the silver package so I could get more services. He was very pleasant and laughed at all my jokes. Pleasure working with him!
Helpful and KnowledgeableI really appreciate the extra effort she took on my account. She did a good job responding to my reviews on my Google business page and was also very knowledgeable. So far everyone at eGumball has been very knowledgeable and helpful!
Thank you Mateus for showing me everythingI would definitely rate Mateus's customers service 5 out of 5. He was real informative walked me through a bunch of stuff online. He got me on the internet and showed me the service and explained it. Real good
Thanks for all your help ShawnShawn was very pleasant, helpful and understanding. He helped me keep my account open and was able to meet my needs better. Thank you Shawn
Big thank you to JoseJose was very clear and walked me step by step inside the control panel. He made everything easy for me. Thank you Jose
I learned a lotThank you Jennifer for helping me understand the service eGumball is providing for me. I learned how to add keywords, service areas and how to get pictures installed on my page. Good work
Thank you AndrewI would like to share with you the telephone experience I had with Andrew W. yesterday. I have been a customer of egumbal for many years. I called your office to discuss my account: Universitypolygraph.com concerning my location on Google and a couple of other matters. Andrew was the representative who received my call. He was very attentive and concerned with my matter. He extended his attention to me in a very genuine and caring way that made me feel that he cared personally to resolve my concerns about my web site. Thank you Andrew
Pleased with eGumball's customer serviceI was very pleased with my phone call today with Mateus. He was very receptive to help me and with what I am trying to accomplish. I really liked that he was courteous and his overall spirit was helpful! He did a great job
Mateus is very helpfulMateus went above and beyond! I learned the initial stages take time and I learned what eGumball is doing for my business. He did a good job explaining the service, control panel and showed me how I could also improve my information on my end.
Thank you Adam!Adam Vu kept his scheduled & call back times and came through. He respected my time and allowed me even the next day to study what he showed me. He was able to walk me through the entire service and was very knowledgeable. He really helped me understand why I had issues on my account and how eGumball was going to help me with them. His presentation was great and that's what really sold me. The price is great but it was the why I needed the service part that helped me make my decision. 5/5
SatisfiedI worked with Jose and he is good! He helped me a lot and was so patient. I really appreciate all his help.
Wow Great ServiceOh my gosh I have to tell somebody that Sai is amazing! I am 81 years old and have been in business for 30 years and wow times have changed! Sai spent the whole day explaining everything to me . Boy did she clarify so much! Sai discovered a lot of discrepancies I had all over the internet. She found different phone numbers and addresses online that I had no idea was out there. She made sure she is going to correct that business information and get things going. Bless her heart she is so amazing!
Jennifer is really helpfulJennifer got right to the point and explained what I needed to know. She gave me useful information to see my business listing on Google. Thank you
Excellent customer serviceExcellent phone call with Jennifer today. She showed me where my listings were listed online. One of my listings had my address wrong and she made sure it got corrected. She is very friendly and answered all my questions.
A+ experienceTraci was more than helpful! She took her time to walk me through different parts of my website. She gave me helpful tips and offered to make any changes for me. I was pleased with her assistance and I would rate my experience an A
Great help from JenniferThank you Jennifer for helping me with everything today and answering all my questions. Very helpful!
Thank you for all the website helpJose helped me with my entire website page. He was helpful all the way around! Gave me great ideas and helped me add information to my website.
Friendly customer serviceChrista went above and beyond and added zip codes to my control panel as I was having a hard time doing so. She was really easy to talk to, helpful and friendly!
Jason is great!I have talked to a lot of customer service reps lately and it's painful when reps don't understand you. This is not the case for eGumball. Jason the customer service rep was wonderful! I realized I had two Facebook pages out there online and I wanted to know how to cancel one page out. Jason understood exactly what I needed and he helped me out. He is very friendly and so easy to understand. Very personable
Saren is the best to work withSaren was very informative and creative. I called and got the answers I needed. I feel better! She helped me also access my profile. Thank you Saren
Great website helpJose helped me set up the website and walking me through the whole process. He was very knowledgeable so I did learn a lot of information. Thank you for being patient and polite Jose
Thank you ShawnShawn clarified a lot! I finally understand why it is taking longer to see results. He addressed the issue right away and made is really easy to understand everything. He made the process user friendly and now I feel more much more confident!
Ashley is very patient!Ashley was very patient, thorough and professional. She is helping me with the initial set up and so far everything appears to be good. She is really efficient and she is getting things going
Smooth processMy phone call with Jose went smooth. I learned how to get inside my control panel and make changes to it. Jose was helpful and went above and beyond and looked up zip codes in my area to add to my profile.
Wonderful customer service from TraciMy phone call with Traci went absolutely wonderful. She showed me my website for the first time and got my LinkedIn profile connected to it. I understand everything better now thanks to Traci. She was very helpful!
Thank YouExcellent customer service. Sai helped me re-establish my website pages and resolve some issues. She was great help!
eGumball follows upI appreciate ya'll following up, that's key in this business. I was with another company in the past and you all follow up way more than they ever did. Jose had great follow up and walked me through the control panel and helped me finish the zip code set up. Real helpful!
Sai provides the best customer serviceSai is very professional and is the best person to work with. She showed me the services and helped me with the website. She deserves 5 out of 5 stars!
Traci went above and beyondTraci went above and beyond! She was a delight to work. She was very patient, understanding, caring and did a great job making sure I was satisfied. It was a wonderful experience working with Traci! 5 !
Saren opened my eyes!Saren is an asset to eGumball! She was able to open my eyes and help me realize that eGumball is doing way more for my business than I ever imaged. She is fantastic and 100% helpful!
D is the best to work with!Thank you D or helping me with reviews and showing me my google business information. You were bubbly, friendly and helpful!
Aleyce is the best!!!Aleyce relieved my concerns and anxiety about the whole process. She took my questions and re framed them so they could be solvable problems. She brought me up to date and was very informative. Great listening skills.
Glad eGumball is managing our websiteI really like that eGumball is managing our webpage, it really takes a lot off my plate. Jose specifically was awesome! He explained everything thoroughly as he took me through the different options to design our webpage. I have learned so much! It was my first time working on the webpage and he didn’t lose patience with me when I had to ask him to go back over something. He was very focused and to the point and also didn’t try to rush me. 5 out of 5!
eGumball fixed my Google locationTemeca was very clear with what she needed and everything worked out like clock work. Our Google location had us way out of the way and she fixed it and really listened to me.
Very helpful & patient teamLeslie helped me verify Bing and Apple. We also set up egumball as a manager to my google my business page and I have egumball helping me with my website. Everyone I talk to is very helpful and patient
Aleyce saved the dayIt was really hard to get my gmail to open but what ever Aleyce did today it worked! It took 45 min but it got resolved! Thank you Aleyce
Temeca reopened our Google business listingI loved my phone call with Temeca today. It was quick, to the point and she got our listing to say that we are open! She is well spoken and ya'll are so outgoing!
Ashley went above and beyondAshley went above and beyond today! She really was helpful and worked through some issues that I was having on my account. Thank you so much
Big Thank You To CHRIS!Chris was great in helping us set up our page for google. We had an issue with an old business address and he quickly worked to resolve the issue. He also updated pictures on the google page for us. He worked very quickly to do this. We really appreciate his responsiveness. He was a pleasure to work with! A 5 out of 5! Thank you ,Colleen
eGumball has been greatPretty good customer service! I worked with Jose who answered all my questions and helped me add the eGumball tracking script to my website. You guys have been great!
A+ customer serviceJose did an excellent job. He walked me through the whole control panel and entered all my keywords and zip codes. He had answers for all my questions and sent me emails with the information I requested. A + all the way across the board!
Everyone has been very responsiveEveryone has been very responsive to questions and getting things done. Jose helped me with the tour of the control panel and what everything means and how to navigate this. I have learned a lot! How google listings work and how the Google robot reacts to seeing too many changes in directories, so therefore eGumball does the updates to directories in an orchestrated fashion to not downgrade one’s trustworthiness as a reputable website. I found out it is better to be listed in 700 directories versus 3000. I have learned something from each person I have spoken to. Jose is very polite, calls me Ms. He is respectful and a pleasure to deal with and gets things done in a timely manner, plus we have a laugh or two! Absolutely rate him 5 stars and give the man a raise!
Saren is the best customer service repSaren was like a gift from God! She came up with great ideas! The other reps I have worked with in the past did not bother with ideas. She added pictures, links and ideas to my page. She definitely went above and beyond her duties! Everyone needs to have customer service like Saren.
Easy verification with TemecaTemeca helped me out a lot and went through everything really clearly. She did a good job helping me step by step with the verification process. I would happily give her a good review!
Sai is the bestSai is pretty good and very knowledgeable. I am happy that she helped me straighten out my site and gallery. She really cares about your business and product and is very alert. Thank you Sai for all your help
Activation team is helpfulEverything was wonderful and great today. She got me activated on Google, Apple and Bing and answered multiple questions. She was awesome!
Jose was really helpfulJose is very good, informative and very detailed oriented. Now we know what eGumball can do for our business!
eGumball got me on GoogleD Hill helped me with a lot of things. He did a good job getting my business more exposure on Bing because with Google my exposure has been good. I like that every time I call the team is very willing to help me.Thanks eGumball
Ashley is amazingAshley is extremely patient. I am very pleased with her service. She helped me make changes to my account to bring more phone calls and got me back on Google search.
So much supportEverything has been fantastic. I sent photos and D Hill helped me add them to my website. The experience with eGumball has been very good. Thank you very much for all your support
Thanks for all your helpAshley was a great help. She helped me resolve and issue, reduced my monthly fee and made my website work better. Very very efficient today!
Big Thanks to AshleyI had a long conversation with Ashley and it went well! She explained everything and worked through the issues I was having on my account. I really appreciate her time and attention. Thank you Ashley
Happy to see our business on GoogleI love the choice of pictures that were added to my Google page by Aleyce. She provided excellent customer service. We are so pleased to have eGumball take care of our business. We are showing up on Google now and that makes us so happy! Smooth process and great team!
Always learningLynne gave me great data and advice. I was happy to learn that I could add more keywords to my campaign. Thanks for being informative Lynne
Thank you SarenThank you Saren for helping both of my businesses today. You helped me with key components and helped me make changs. Good work
Very good!Thank you eGumball for creating better SEO for us! My conversation with Temeca today went very well. Perfect phone call with no interruptions.
Ashley is awesomeAshley is awesome. She really helped our business a lot! She upgraded my website and showed me how to use, change , edit and log into my site. She made everything so easy. Thank you Ashley
Thank you TemecaThank you Temeca for being helpful and having positive vibes! I am glad I got the service I paid for
Sai is awesomeSai filled my head with so much Information. She helped me with a lot of positive things. Sai gave me great ideas, she is awesome!
Good AdviceToday we accomplished a lot. We verified our Apple, Bing and Google page. I really liked that Leslie was competent and knowledgeable. She also gave good advice
Best Customer ServiceI did not expect all this assistance with my account. Sai had good recommendations and gave me great examples! Ya'll are what I thought you were. Best customer service I have ever received
I Love, love, love being able to revamp my websiteI love Jeanie’s attitude and her patience. I Love, love, love being able to revamp my website with the help of professionals without any additional cost. She has been my savior all the way through. Most recently, she has been instrumental in resourcing and helping me redesign my website that addresses my aesthetic taste and the unique requirements of my professional Colleges. eGumball , Chris and Jeanie has restored my faith in online SEO and web design companies. Jeanie's personality (patient, respectful, very, very helpful /resourceful) is awesome and well suited for her current role. If this review is going to make the difference between a promotion or not, I hope for her sake she is promoted, but you would need to ensure you can somehow clone her and leave one of her at the customer service level, that would be a huge plus for egumball. I wholeheartedly support a raise for her. Jeanie is top of the line 5/5 stars! Thank you for allowing me to provide feedback.
Understanding TeamThank you Leslie for helping me get access to my pages. You did a great job understanding my account and following up with me.
Aleyce saved me timeThank you Aleyce for helping me find my Google page , gmail and password. You really did wonderful and saved me time
Feeling Good!I feel so much better after speaking with your rep Jesus. We looked at Google traffic and he gave me clear insights . I really appreciate all your help!
Thank you Sai for all your helpSai got to the bottom of my issues and resolved them. She was wonderful to work with and respectful. She did a good job handling my account.
Quick easy verificationTemeca was really present and personable. Our phone call went very well! She quickly verified all my pages and added photos to them.
Great help todayAleyce was very attentive. She sounded like she really cared and gave me great suggestions. I really appreciate all of Aleyce's help today she really has a good personality!
Jose is super super helpfulJose went above and beyond today. I am not good with computers and he encouraged me to take my time typing things out. He blew me away with his customer service! He was calm and walked me through everything to make sure I got it all right. I was extremely pleased with all his help.
ThanksThank you Leslie for being wonderful and patient! You did great helping me set up my Google business maps page.
Activation team is helpfulVery professional customer service experience with Aleyce today. She really did a nice job helping me with my Google, Bing and Apple listing.
Aleyce is helpfulAleyce was responsive, attentive and efficient! She identified some issues on my Google page that really helped me. She did a good job doing quality control on my existing information and old information. Thank you
Love my control panelJose guided me through my control panel options. It was good to see this side of services today. It looks really in depth and detailed so I really like it. Thanks Jose for all your help
Super helpfulChris was super super helpful. He did a great job helping me set up my Google page and helped me update information on my website. Super helpful!
Jeanie goes the extra mileI have to say Jeanie went way above and beyond then what I even called for. She really went the extra mile and helped me literally with everything! She is awesome and an asset to the company
Great great great!Ashley's customer service is above and beyond! She was more than excellent, she was exemplary! She really took care of me in the most patient way. I am very happy to be working with Ashley. She really cares!
Thank you for following upTemeca was so friendly! She was descriptive with everything she was doing on my account that it left no confusion. I really appreciate her follow up and that she helped me verify my pages .
Thanks for the Map supportExcellent customer service from Aleyce. She is helping me with the maps and doing a great job
Very educationalVery educational experience with Leslie today. She had a lot of patience with me especially because I am not good with computers. She made it easy for me and that made our conversation great!
Google page resolvedI am so new to this and Aleyce did a good job helping me edit my ad and helped me resolve my Google page. Thank you Aleyce for being very helpful.
Great job on my accountJeanie really worked me through some things that I was lacking on my website. She spent time explaining how I could make some good changes and improve reviews on my site. I really think she did a good job on my account today. Thank you Jeanie
eGumball's Customer Service is AwesomeMy phone call with Saren went wonderful. She explained everything to me by step. It was nice to be able to understand what she was explaining to me.Very knowledgeable!
Sai is amazingI had an amazingly better experience today than ever before. Sai is amazing! I am a raving fan! She did a great job on my account
Thank you so muchTemeca set my expectations. She went over my profile codes and explained what they were good for. She was very easy to talk to and was knowledgeable. Thank you Temeca
Jeanie helped customers find usJeanie was definitely knowledgeable in her field. She made the conversation very light and efficient. She helped me add 20 key phrases and helped customers find us. Thank you Jeanie
Positive experienceChris was very very very patient with me. I am not comfortable working with computers and Chris was positive and never made fun of me. He was really nice and reviewed what was important on my account. I am really happy eGumball is cleaning up all my wrong business names online. Thank you so much Chris and eGumball for being wonderful
I got a new Google page! Thank you!I loved Chris! He is great to work with. He set me up and got rid of the old business page and gave me a new page. Thank you for making this easy
eGumball takes time to learn about your businessAlex was really really good with follow up and calling me back numerous of times. She helped me and I helped her . I was really impressed with that fact that Alex wanted to learn and understand my line of work so she can better understand my business. She is great, informative, polite and super helpful! Thank you -Hair Is In
Thanks for all the helpThank you D Hill for helping me all around ! You did a good job helping me with my Google page
Sai is positiveSai was very good. She explained how everything works and what eGumball does each month. I liked that she was really helpful and positive
D Hill resolved my Google page issueD Hill verified my Apple and Bing page. I am happy that he helped me with my Google page as it was all over the place. He did a good job making sure I understood exactly what he was doing.
Ball is rolling!Christa responded well to my concerns and got the ball rolling! She did a good job assuring me that I am working with the right company
Best customer service from SarenToday was the first time that I have discussed the V I Steel Inc. account with one of your representatives. V I Steel can easily be found on the web. Saren showed me the work that had been completed on the V I Steel account and she showed me how to access the Google plus site. I learned that V I Steel has a website that needs my attention to install photographs pertaining to our business and address the text on what we can do for our potential customers. I liked that Saren was thorough and had the patience to take me through the introduction. Definitely a 5 star performance!
THANK YOU LESLIELeslie was very professional and personable. She showed me what to expect and was very helpful!
Google listing resolved. Thank you!Everything has been working out. D helped us merge Google plus pages together and got it verified. Thank you D Hill
Keyword HelpChrista helped me resolve my duplicate repetitive keywords. You have done what you promised. I am really pleased with all the follow up emails and phone calls from every department. I am very hopeful!
Big thanks to LeslieLeslie showed me the way. She was helpful and walked me through new things. She ogged me into my control panel to make changes. Very friendly and professional
Good Job JesusJesus has a very good personality. He is helpful, courteous and knew exactly what to do! Thank you Jesus
Love my websiteChris did a beautiful job today.I love the website it looks great and very professional. The pictures on my website are awesome!
Wonderful customer serviceTemeca is wonderful. She has helped me with everything! We got everything set up and we are ready to roll! She has a great personality and is taking care of business. Thank you Temeca
Working HardLeslie in customer service was very helpful. She showed me what eGumball is working on and gave me tips on what I need to work on as well. She was really great!
Great DirectionTabitha was able to get me to Google and show me my business page. She helped clean up my online information and gave me great direction
Good phone call with JeanieVery good phone call with Jeanie today! I liked her attitude! She helped me re energize my contract with you and made sure my Google listing was good to go!
Sai is the best!I don't think you could find a more knowledgeable individual like Sai to work with! She had all the right answers and is a very smart young lady. I appreciate all her help
Saren saved the daySaren is really really good! Totally five stars! She helped me find the problem and fixed it. I really appreciate all the help she gave me. She is definitely five stars
Website issue fixed!It was pretty scary at first to lose our website but Christa found it and fixed it! I highly rate Christa
eGumball always answers the phoneJesus answered the phone, we talked and he did his best to help me with my account. Great customer service 5/5
Excellent JobIt was great working with Traci . She did an excellent job helping me get my website page set up.
Great follow upI am hard to get a hold of and Jeanie did a good job following up with me. She is great ,helpful and I really do appreciate everything Jeanie has done to help me
Jose is really patientJose did a good job walking me through the dashboard. He was thorough and never rushed me. Thank you Jose for helping me get this all set up and making this easy.
Best customer serviceI had a lot of questions and friendly Jeanie was able to answer each and every one of them. Good customer service!
Everyone at eGumball is so patientTemeca is so patient with me. I am not good with computers and she really took her time to help me out. It was a really good phone call and very informative.
So pleased with eGumballTemeca was great and I am satisfied with EGumball so far. You have followed through with everything the sales rep said you would so far and that makes me happy. Temeca was very sweet and explained things to me in a way a layman could understand, far more than Go Daddy did for more expensive a price, but I only kept them around 3 months till I caught on. I did learn a little new today, we are getting my business address to become consistent everywhere and why it needs to be that way. And Temeca also showed me how to change and fix things wrong in my Google Maps page or Google page. Or whatever it is called, she even did it for me. So I guess now that we have corrected my address they will be sending a flyer with code and then we will take it from there. I liked Temeca’s friendly, soft spoken manner and understanding that I am not a techie and explaining things to me in a way I can understand. She can call me anytime! 5 out of 5 baby!! Good Job! Keep it up.
Jesus made it happenExcellent phone call with Jesus today. He is very professional and knows what he is talking about. I learned about the pros and cons of having different business phone numbers and we straightened out my Google plus page. He helped me so much by making things a little tighter and better!
Very good customer serviceMy phone call with Leslie went very well today. I am really happy with her customer service. She gave me direction, good tips, listened well and addressed my concerns.
Happy with eGumballJeanie is awesome. Together we selected the best keywords for my business and she was patient every step of the way. eGumball has been more helpful than any other agencies that I have worked with in the past.
Thank you for the keyword helpLynne helped me a lot today. She went into detail about the keywords and explained everything to me at 100% . I definitely needed that.
Customer Service is greatIt was perfect working with Leslie. We talked about directing our business name to the website. She was very friendly, helpful and knew what she was talking about. Thank you Leslie
Super patientLeslie is pretty patient. She helped me understand why I had not seen certain changes go through yet. She got me in front of the computer and showed me the way
You showed me the wayThank you Leslie for showing me how the service works. You did a great job clarifying everything and overall you were very helpful
Thank you ChristaI am very impressed with Christa's perseverance and dedication to making sure my questions get answered properly. Christa clarified a number of issues for me. I am also impressed with her patience and diligence in getting back to me. I really look forward to working with her some more. I give her 5 stars!
Great job Temeca!Temeca knew what she was doing and was very pleasant to work with which means a lot to me. She was very kind and efficient and helped me get everything set up.
Thanks Leslie for all your helpI am learning so that's a good sign. Leslie was very helpful and showed me what is going on. I now have a better understanding of the service
Aleyce is the bestAleyce is doing such a good job with both of my businesses online. I fired the last company because they could not do what Aleyce did. Thank you for getting this cleaned and straightened out for me!
Solid Solutions!I appreciate D's call this morning. He had a good understanding of what my issue was. When I first signed up with eGumball my accounts were suspended. D Hill came up with a solid solution and got my pages re-verified. He is knowledgeable, great and took his time! Very good customer service skills!
Confident about the serviceJeanie is pleasant, informative and very patient. She showed me how this all works and how to look up information by my phone number. I feel more confident in the service!
Thank you so much SarenWorking with Saren today was excellent! Actually, it was more than excellent! She helped me big time. I knew nothing and she took her time and gave me all the details. I am happy with the service. Saren is a 10!
Jeanie is great to work withI had a dozen of questions and Jeanie helped answer all of them. We went through the keyword system together and made some changes. She had a good attitude and was really patient. 5 stars for Jeanie
Sai is top notch!My phone call with Sai went great today. She pointed out some things that I needed to do in order to increase my online presence. She gave me really good tips and was very helpful. She helped me link accounts that I didn't even know I could link together. She took her time and never rushed me. She is definitely top notch! Everyone at eGumball has been wonderful!
Truly Impressed100% perfect phone call from Aleyce. She is cleaning up our entire online presence. Our business had a lot of miscellaneous Google pages and so much misinformation out there online and she consolidated and cleaned it all up! I am truly impressed with her follow up. Thanks for working hard Aleyce
Great work JoseThank you Jose for walking me through the control panel! He did a real good job!
Thanks so muchI wanted to give kudos to Jose today! He walked me through the entire process and showed me everything. The man is doing his job. Happy to understand it all!
Aleyce Resolves!We've had some issues with our Google page and it has taken awhile for Google to clear it. Aleyce has been very helpful during this time. She dealt with Google and got the problem resolved. She kept me informed during the process. I would give her a 5.
Great help!My phone call with Leslie went really good! She helped me add more information to my profile and was detailed in her response. She was very informative and it was everything I needed to hear.
Thank you JoseJose showed me how to log onto my profile today. He was helpful, excellent and I learned something new!
Thank you Chris for amazing customer serviceChris has helped me more than anyone else has! He is my go to guy from here on out! I am happy with the customer service I received from him.
Easy VerifcationThank you Temeca for making sure everything is up and running. You did a great job verifying my pages and answering all my questions today.
Issues ResolvedLeslie helped me out with a bunch of different things today. She listened to my issues and got them resolved
Thanks JoseThank you Jose for walking me through the report today. You were helpful and nice.
Super helpfulLeslie helped me out with a bunch of different things today. She listened to my issues and got them resolved
Thanks Jose for all your helpJose was great and very helpful. Jose got me logged on and walked me through menu by menu and showed me how to set it up.
Thank you TraciBig help from Traci today! Traci was outgoing and helpful and did a good job helping me add zip codes and keywords on my control panel.
Michaela has great customer serviceMichaela is really awesome! I really enjoyed my conversation with her. She was very professional and answered all my questions. She made sure to communicate everything and set me up good!
Very helpfulLeslie was great, helpful, warm & easy to talk to!
Thanks for helping my businessI was kicked off of Google and Saren did a very good job helping me with my Google page. She answered all my questions, explained the service and knew what she was talking about! She had good representation. Thanks for fixing my business page eGumball
Thank you Temeca for fixing my location on Google MapsThank you Temeca for verifying my Apple and Bing page and fixing my pin marker on Google Maps.
Saren took care of businessSaren took care of business! I really appreciate all her help today. She was very professional and got things done!
Great walk throughLeslie seemed patient and easy to understand. She assisted me with my website profile and helped me make the information more accurate. Thank you Leslie
Thank you ChrisThank you Chris for changing my address on Google Maps. Everyone at eGumball has been really kind and helpful!
Happy my website is fixedGreat follow up from Leslie today! She did a great job fixing the reviews on my website.
Christa is the best rep to work with!!I was really pleased with Christa! She made sense and explained things in a very simple way. I really liked that she did not speak with technical tricky terms so that I could understand her clearly. It was a good experience talking and working with her. I would hire someone like Christa any day!
Good follow upI like how they followed up with several calls. Customer service is excellent!
Big thanks to LeslieLeslie is a good person! She provided me a perfect update today. She showed me the performance of my website and location. She also showed me how to make edits to my website and how to add important information.
Always learning new thingsLeslie was very helpful and explained everything that was happening on my account. I liked that she showed me new things that I can do with my advertising. Thank you Leslie
Great serviceLeslie knows a lot about the program and did a great job walking me through a number of different areas and showed me how to get some reviews. The phone call went really well!
Thank you SarenThank you Saren for communicating effectively! You did a good job helping me understand how Google and the website work.
Satisfied with Leslie's customer serviceLeslie is really good, responsive, thorough and really deserves a praise! I had her rush through the phone call as I was busy and I am very satisfied with her work!
Very helpful customer service teamLeslie is very friendly and walked me through my profile and showed me where it was going to be seen online. She did what I asked for and for that I am happy!
Thank you Leslie!Leslie introduced me to my online dashboard and provided me with instructions to your entire service. She saved an account and really demonstrated the value eGumball brings to my business. Thank you
Google issue resolvedMy call with Leslie was excellent. She figured out the issue with my Google listing and how to get it verified. Great customer service!
Lynne is greatLynne was very helpful and did a great job explaining the service. She gave me direct examples and great tips. I really liked that she simplified it for me!
Impressed with eGumballI am so impressed with your corporation. I don't know what your training is like but it is effective! Everyone is knowledgeable about the service and their duties. Thank you for the great job you all do!
Thank you JesusThe customer service rep Jesus was very helpful and professional. I would rate him a 5! He helped with adding words and made suggestions for updates and answered questions.
Excellent customer serviceLeslie's customer service was excellent. She was nice and she resolved my issue today.
Jeanie is the best!!!!!Jeanie needs to duplicate herself! Honestly, she is very helpful, not argumentative and really gets it. She knows how to read people. I am impressed! She knew how to handle me and did more in a short time then any other rep. I couldn't believe it
eGumball has solutions!My phone call with Leslie was really productive! She had solutions and came up with a plan that worked for me! Customer service is really great!
Thank you SaiThank you Sai, for correcting my business address and explaining everything you will do for my business. You are very helpful & easy to talk to.
Saren is wonderfulSaren did a good job verifying my business information and helping me set up my keywords. She was very helpful and polite.
Seren is so patientSaren was great to work with. I really liked that she took her time to confirm my business details. She was very patient, professional and nice!
Leslie saved the dayAwesome Leslie got my Google page resolved today. She found an older verified page and was able to get the page re verified by having a post card sent to me. She really knew what she was talking about and figured it all out.
Good ReviewSai is great! She answered a lot of my questions. We reviewed website information, contact information, key phrases and I received advice on getting reviews.
Give Chris A Raise!Chris is outstanding! He walked with me step by step and wasted no time. He was very efficient and gave me a quick intelligent thorough review. The review was educational & perfect. He went above and beyond. Give Chris a raise and promotion!
The best website helpThank you eGumball for helping create my website. I have had a good experience so far and I am really happy with the work that you all have been doing for me! eGumball's team has good vibes. Keep it up!
Thank you Tabitha!Tabitha and I discussed my keywords and researched which ones were optimized and which ones we need to change in order to be brought up on page 1, of a Google search. Tabatha did a great job she gets the highest marks.
Great work SarenThank you Saren for doing a good job on my account. I appreciate your patience and all the answers you gave me today
The Service is great!Thank you Leslie for being very thorough and helping me understand the entire service. Very helpful!
Jose is great to work withI am not good with computers and Jose was very professional, patient and informative! He helped me with the entire process. Customer service is really great
Thanks for all the information AshleyThank you Ashley for sending me links that prove progress. I appreciate you helping me understand several different areas of my account. You were great!
Happy with the serviceSo far I have not been disappointed! Everything that I was sold initially is coming through. Chris especially has been great to work with. He showed me how everything works and made me feel great about doing this!
Temeca is the bestGood job on activating my listings, Temeca! It happened so quick and was exactly what I needed. I appreciate eGumball's customer service, as they all have been very professional with me.
Thanks eGumball for making this very easy!I hate computers & Leslie helped me navigate my online profiles in such an easy way. I really liked that she was very patient! She is a gold star! Thanks for making everything easy Leslie
Thank you AlexI learned so much from Alex today! She went through all my business data & informed me about the importance of getting this information accurate online.
Happy CustomerI am very happy with the eGumball service. Leslie explained everything to me and helped me understand exactly how the service works. Thank you, eGumball and Leslie.
Christa RocksIt has been great working with Christa. She is efficient and always answers my questions! She has done a wonderful job helping me with my two business websites. Thank you so much Christa
eGumball Resolves!D helped me get a big issue resolved! He was really friendly, nice and very patient. I really liked that he resolved this efficiently!
Customer Service is really helpfulSuch a great phone call with Chris today. I fully understand what is going on with my account thanks to Chris. He really helped me so much. Thank you
Thank you JeanieJeanie very thoughtfully and carefully took us through the entire process. Jeanie took us online to see all kinds of incorrect information about our business that eGumball is fixing. Thank you Jeanie for helping me a lot today!
Thank You Traci For Everything TodayI had an awesome experience working with Traci Swanson. She was able to help me understand the control panel completely. I now have an 100% understanding of how to operate my panel & how it all works. Thank you Traci
10 For LeslieThank You Leslie for helping me out tremendously with my template issue. On a scale between 1-10 Leslie is a 10! Very professional & got things resolved for me!
Great learning experienceI had questions & got answers from Jesus! He is a great customer service rep to work with! Good communication & I learned things that I could do on my end to help my business grow online.
Love that eGumball Gives Me OptionsI had questions about changing my business name and Leslie did a great job clarifying my options. Thank you!
Jeanie is awesomeJeanie is very helpful! I had questions about my account and she was awesome. She walked me through my entire account, showed me its progress, and even updated my account while on the phone with me. Big help! Thank you, Jeanie.
Thanks eGumball for verifying my business pagesAleyce is excellent. She verified all my local listings and was patient, polite & professional! Absolutely a 5!
Thank you eGumball for everything you doIt is important for me to keep eGumball's service. Leslie is very knowledgeable & based on the information Leslie gave me I am going to stay on board! Thank you Leslie for all your help today
Great Customer ServiceThank you Jeanie for helping me add pictures to my business pages. Great follow up and great customer service!
5 Stars for LeslieLeslie made me feel great today! She showed me a lot more things I have with eGumball like creating coupons. She was really patient & positive during the entire conversation. 5 stars for Leslie!
Customer service is greatGreat customer service experience with Traci today! She helped me set up my control panel and went through the whole thing with me. The call was really helpful & our conversation went really well!
Thanks for all your helpTo be honest everything that I have experienced with eGumball has been very positive. Jose especially was flexible, patient and very kind! He did a good job walking me through the control panel. Thanks for all your help
Ashley is the best!! Thank you AshleyI just want to say I am really thankful for Ashley. She has been the best representative I have worked with at eGumball. She is very knowledgeable, likable and so patient. I am very happy with my website & overall satisfied with the service! Thank you Ashley
Informative TeamThank you Temeca for setting up my Google page & explaining everything in detail! Now I have a better understanding of the service and what it is doing for my business
Website is very user friendlyLynne has all the pluses ! She is very friendly, cares and is informative. I like that the website is user friendly & doesn't take away too much time when making edits.
Great service teamGood call with Jose today! He helped me enter a lot of information in my control panel. He did a good job showing me how to utilize it & answered all my questions. Thanks for all your help eGumball
eGumballs team is awesomeYou guys have been so gracious to reach out to me time after time. I am busy running my business & I love that eGumball continues to follow up! Tabitha was a pleasure to work with & was really helpful. Thanks for getting me all set up Tabitha!
Glad I can track my performanceLeslie got me very interested in the eGumball service. She clarified and reviewed so much with me. I am glad I got into my website & saw my performance.
Thank you Aleyce for helping our Salon & SpaAleyce helped us remove a previous owner from our Google business listing. She did a good job walking us through the entire process. Thank you Aleyce for all your help today
Thank you TemecaI really enjoyed working with Temeca! She was friendly & helped verify my listings on Apple and Bing.
Big thanks to eGumball's teamThank you Aleyce for getting all my Google listings sorted out. Everything is going smooth & everyone has been really friendly! Thank you eGumball for helping my business
Thank you Ashley for the upgrade!I am very happy with Ashley's customer service. She went above & beyond and upgraded my service! She walked me through the entire program and had great suggestions, advice and was very friendly!
Positive experienceLeslie has been the most helpful person at eGumball. She was very good and patient. I really appreciate her adding important information to my website. Thank you for all that you do Leslie
Thank you LeslieLeslie helped me add a lot of important information on my control panel. Thank you for answering all my questions today Leslie!
Chris is great to work withThank you Chris for showing me how to use my website & how to make edits to it. Chris is really patient and friendly!
Thank you MichaelaI am glad we signed up with eGumball. Michaela was fantastic! She reassured me and made me feel very comfortable. She reviewed the whole account with me and clarified so much. Glad we are on the same page eGumball!
Very ThankfulJeanie was awesome! Helpful, nice, and very knowledgeable. I'm very thankful.
Thank you eGumballI love all the customer service I have received from eGumball. My phone call with Chris went wonderful! He gave me the greatest ideas for my website! You are all doing a great job. Thanks so much
Thanks for all the Google help D!D has great follow up and made the whole verification process really smooth. He was really helpful, knowledgeable and went out of his way to get my Google page completed.
Thank you JoseJose did a good job walking me through every step of my website. The website is very user friendly and easy to use. Jose was very knowledgeable and did great getting me familiar with the services. Thank you Jose
Great customer serviceThank you Traci so much for your phenomenal customer service, changing my website template, going above and beyond & for your follow up!
Chris is the best!So happy to have worked with Chris! He was Informative, productive & very professional. Chris is the type of guy you want on your team!
Great Work on GoogleAleyce is just great. She verified my Google profile & other accounts and followed through until she got it all done! Thanks for all your help!
Great customer serviceChris helped me accomplish what needed to be done on my account today. The phone call went very well & Chris's customer service was very good! I am happy, Thank you Chris for all your help!
D Hill is really patientD helped me add eGumball as a manager to my Google My Business page. He also verified Apple & Bing and had so much patience. He was absolutely great and he was patient while I serviced my customers at the same time. That's great customer service!
eGumball's team is wondefulAshley is fantastic & so helpful. Everyone needs 20 employees like her! She has a beautiful personality and great customer service. I am really happy with the help I have received from eGumball's team
Big thanks to Aleyce!Aleyce is easy to work with & she gets the work done! We got the verification set up for my Google account and she walked me through the process. Thank you Aleyce
Ashley is amazingThank you Ashley for the upgrade, for being patient & helping me add my Christmas photos!
Julie is awesomeJulie was incredibly wonderful. We are older & Julie had so much patience. She did her best to get everything straightened out for us. Thank you Julie!
Happy satisfied customerEveryone at eGumball is wonderful! I feel so relaxed & relieved because they have me covered! They watch over my account and make sure everything is healthy! I am very grateful and happy to be working with a team that can put my ranking anxiety at ease. I am super happy that eGumball's got my back!
Thank you TraciTraci taught me how to use the dashboard & it was very helpful. She is so friendly and informative!
Good work eGumballI have had very good conversations with all eGumball employees and they have worked hard to make things happen. Chris did a great job informing me about more keywords and walked me through a few other areas. I really like that I could use as many keywords as I like. Thanks eGumball
Fantastic Customer ServiceFantastic service from Julie Tran! She got me verified on major search engines and explained the next steps. Good work Julie!
Helpful teamJulie is so kind & helpful! She helped us set up our online presence with Google. I appreciate her efficiently and her good attitude! Also she was good about returning my phone calls. Thanks Julie
Great HelpI worked with Aleyce who was very good & nice. She helped me set up my Google account and made the process so easy.
Aleyce made it all so easyAleyce is the best customer service rep at eGumball! Keep her! I am old school & I am not good with computers and Aleyce was very nice and patient. She took her time and verified Google & Bing. It was the easiest thing I have ever done!
Happy customerWhat I like about eGumball is the low price & it helps me improve my SEO and Google ranking. Ashley helped me learn more in depth about how eGumball helps my business and what they are doing for me. I appreciate Ashley educating me today!
Thank you JulieJulie is knowledgeable and efficient! She got the job done in a short amount of time. I appreciate her setting me up with Google, Apple & Bing.
Great customer serviceJeanie thank you for adding my website to the Google listing & helping me add new keywords. You did a good job showing me how all this works. I appreciate all your help, thank you
Chris is the best in customer serviceChris's customer service really stood out to me. Not only did he answer all my questions but he genuinely cares. He wants to make sure you are happy, comfortable & that you understand. He was very interested in helping and assured me that we are in this together and that you aren't alone. I feel really good about working with eGumball! I am one happy customer!
Aleyce is amazing! Thanks for all your help!Aleyce has been working for weeks to get our Google maps listing corrected. The page was marked closed by a previous owner and Aleyce helped me continuously until it got resolved. Thanks to Aleyce, my Google page is now live! Great work
Christa went above and beyondIn just a matter of minutes Christa gave me the greatest idea on how my customers could leave me a review online. She sent me a review link, listened to me, encouraged me to call every 30 days & really showed she cares! Her customer service is superb and I really appreciate her time & effort! She went above and beyond! Everyone at eGumball is so helpful and knowledgeable. Thank you eGumball
Chris saved the dayChris rectified the Google problem real quick. Google was so difficult to work with & Chris took the wheel and got it resolved for me. He was quick, efficient and so easy to work with. Thank you Chris for getting our Google page corrected.
Great customer service ChristaChrista added additional information inside of my control panel to increase the flow of traffic. She did a great job explaining the different features of the control panel at length. She was relentless and provided me different options which was so nice. I really appreciate her great customer service
eGumball gives me hopeD Hill did a great job cleaning all the wrong names online. I really liked that he was patient with me & I liked that he took his time to review all the important information. eGumball gives me hope!
Excellent job MarquisDuring quality control Marquis found some inconsistent information about my law practice online because my office has been at several locations in the past. He did a good job clearing up the old addresses and phone numbers that aren't correct. I appreciate his concern for my business. He did an excellent job
Easy verificationGreat follow up from Chris in the activation's department! He helped me get verified with Google and was did a good job setting up my keywords.
Helpful teamThank you Jeanie for being friendly, patient & happy to take my call! I learned a lot today and I was guided through the entire service which was so helpful! Very good customer service Jeanie
Happy CustomerJeanie went above and beyond in customer service. She was very thorough & took her time explaining everything to me. She spent a lot of time reviewing the services and made me one happy customer!
Great keyword helpThe Quality Control team at eGumball is great. Marquis was very helpful, friendly, knowledgeable, and professional! He did a good job implementing the best keywords for my business.
Temeca is efficientI like promptness & Temeca was super prompt! Thank you for helping me set up Microsoft and Apple maps. Helpful team!
Thank you Jeanie for being so helpfulI learned a lot with Jeanie, today. She is a great representative to work with! She explained everything to me in detail, and was patient and helpful throughout the whole process.
Very good job!Leslie took charge & got me to pay attention. She did a very very good job assisting me with my account. She went through the entire service with me and answered a lot of questions. Thank you Leslie
Awesome customer serviceChris gave me so much direction today. He put all my information in the control panel to help my business grow online. I am glad he was patient as my computer took a very long time to turn on. He was more concerned about getting this account rocking & rolling and helping me today. Awesome customer service!
Happy with my serviceChris is a good customer service representative! He was terrific with helping me through the whole process and setting up additional keywords for my business. Chris is very endearing!
I appreciate eGumball & ChrisI appreciate eGumball & Chris in customer service! Honestly Chris was so patient with us and I learned a lot about how this all works. Thank you so much! I rate Chris a 10
Chris is pleasant to work withWe are very happy with the way eGumball has treated us! We are looking forward to a long lasting relationship! Chris helped us accomplish everything on our account & was pleasant to work with!
eGumball takes care of your businessWe moved our location & Chris did a very good job updating my account information and getting my listings taken care of. Thank you so much Chris
eGumball makes it easyThank you Aleyce for helping me set up everything online. You made everything so easy for me! Great work
Thank you JeanieJeanie was so awesome. We made many corrections & updates on my account and she showed me how to maneuver around my website. I really appreciate that Jeanie was very thorough and patient with me
Thank you for the upgrade!Thank you Sam for upgrading my package & helping my business get more business. I appreciate Sam he was so helpful friendly and knowledgeable.
Big thanks to JulieJulie is very caring. She helped my mother & I get our business name corrected on our Google Maps listing. Thank you Julie for good customer service!
Great help today from ChrisThank you Chris for helping my daughter today with the eGumball account. Her & I are really happy with eGumball services and we felt you did a great job helping us!
Very Good Marquis!Marquis called today to make adjustments on our account to help people find us online. He did a good job with the verification process and explained everything to me very well.
Customer service is greatAleyce got my Google account corrected so people can find my business online. She knew what she was doing and was so helpful! Thank you Aleyce
Thanks for all your help TemecaTemeca helped me with confirmation codes today. She was very thorough in explaining what and why she was requesting information. She was friendly and wanted to be sure I understood clearly what she was talking about. Good Work Temeca
So much supportYour team did a great job! Fine service! Thanks for all your support eGumball
Good Job AleyceAleyce was very patient and took her time to make sure I understood everything she was saying. She helped me verify Google, Apple and Microsoft. She really did a good job helping me with all this stuff! Absolutely a 5 out of 5!
Great work MarquisI had a pretty good phone call with Marquis, today. He verified my business information online, ensuring it was all correct. He also assured me that, moving forward, the ranking process will run smoothly.
Thanks for all your help TemecaTemeca did a great job verifying me on Google, Apple and Bing. She explained everything in great detail. I loved that she was friendly, thorough and knowledgeable!
Chris is very helpfulMy phone call with Chris went fabulous. Chris helped me understand the process and made it so seamless. Shout out to Chris! I thought he did a great job!
Leslie has a lot of patience! Thank youI learned a lot of information today thanks to Leslie! Because she showed me everything in detail, I am staying on board! I am not good with computers and her patience was fantastic. Thank you Leslie for taking your time today to show my everything I am getting with eGumball.
Great website adviceI learned so much about the importance of my website content. Marquis really cares and did a great job teaching me a few things. Marquis got us reignited! He sincerely wants the best for my business. Amazing customer service!
Google issues resolved! Thanks AleyceAleyce was very thorough and prompt. She helped me set up Apple, Microsoft & helped me so much with my Google account. I had 4 Google listings online that had wrong information and Aleyce got it resolved! Good work Aleyce
Happy customerChris has provided amazing customer service! I am one busy business owner and the best way to communicate with me is via email. Thank you eGumball for understanding this! Chris especially has responded promptly and efficiently with answers to all my questions. If I email a question I literally get an answer right away! Awesome customer service eGumball and thank you for making me a happy customer!
Good work on my Google pageThank you D for going above & beyond on my Google account! D did a great job helping me add eGumball as a manager to my Google business listing and helped me update content on my page. Good Work !
Quality control done right!Alex is really great and so helpful. She found a lot of inconsistent business information online during quality control that belonged to the old business I bought out. She assured me eGumball would be cleaning all the old business information up & they would update it to my accurate new business info. What more can I ask for? This is amazing!
Marquis provided great customer service!We worked together to make a few important changes on my keywords. Marquis has a great attitude; very warm and approachable. You could tell he wasn't reading from a script. Excellent service!
Great tipsLeslie guided me through the process of eGumball. She showed me how it works and what I can do on my end that could help my business online. She is on top of things and gives great tips!
Thank you for the website helpTraci is great and did a good job helping me with my website. Thank you Traci
Chris fixed my websiteI was having issues with my website & Chris saved the day! Thank you Chris for resolving my Google My Business website issue today.
Excellent Customer ServiceAleyce did a good job setting up my new account. She got me activated in all search engines. I really appreciate her excellent customer service!
D Hill is awesomeI enjoyed working with D Hill today. We had an enjoyable conversation and he was so helpful! Thanks for all your help D
Positive experienceLeslie is great! She answered all my questions and she made it very easy to understand the service. She seemed very happy to take my call and help me. Thank you Leslie for being so patient!
Loved working with JulieJulie helped me verify my Google page & was able to answer all my questions. She had a great helpful attitude!
Thank you for making this so easyJulie did an excellent job setting up my Apple maps account & helping me change my business category. She was very easy to deal with! Great work
Julie is on top of things!Julie did a great job listening and staying calm while I expressed myself. Julie is really sharp, accurate and did a great job verifying my listings with Google & Microsoft.
Jeanie is the bestJeanie is absolutely the best to work with. She is fantastic with everything! She helped me update my keywords so they would give me the best results. I really appreciate that eGumball's team walks us through the important aspects of our campaign. They do good job explaining things in detail.
eGumball is so helpfulTemeca is excellent and very helpful! She helped us so much with our Google plus page. Thank you for being so helpful and friendly Temeca
Great work TemecaWorking with Temeca today was awesome! She put my mind at ease and was very thorough. She did a very good job walking me through the process of verifying my Bing and Apple listing.
Great help AshleyAshley did a very good job showing me everything eGumball is doing for me. She is a good sales lady and did a great job keeping me on board. Thank you Ashley
Good Work LeslieLeslie was much more informative about the services purchased. She explained everything in detail. She did a great job showing me how to enter information on the back end. Good work Leslie
Good website guidanceTraci did a pretty good job setting up my website. I like that she showed me all the moving parts to my site and how I can making changes.
Good customer service todayThank you Leslie for explaining item by item to me! You helped me understand my account and explained everything very well to me. I am happy with the very good customer service
Temeca is the bestTemeca was pleasant to work with today. Above all she did a great job verifying my business pages for Apple & Microsoft. She did a very good job on my account. Thank you Temeca
Easy verification processI feel comfortable working with eGumball because their team is knowledgeable and very helpful! Marquis helped me set up keywords and made verification process easy!
Great work TraciMy phone call with Traci was fantastic. She gave me access to a tool where I can see all services. She gave me access to my control panel and did a great job teaching me how to make updates and changes. Thank you Traci
Quality control on point!Marquis in quality control called me and got straight to the point. He asked the right questions and was very positive. Thanks Marquis
Good jobMarquis did a nice job fact checking and collecting data! He was very personable too! Thank you Marquis
Traci is amazing!I couldn't have done it without Traci's help today! She did an A+ job helping me add keywords, zip codes & other important information necessary to my control panel.
eGumball makes everything easyAleyce did a great job setting up Google Apple & Bing for my business. Aleyce is friendly, courteous & overall pleasant to work with. Thanks for the easy set up!
Thank you TraciTraci was unbelievably great! She was very attentive, patient and knowledgeable. She guided me through the entire control panel. Thanks for all the guidance.
Chris has great energyeGumball has all the right energy! I rate Chris all 5 stars because his energy is great! He did an amazing job grounding me & reassuring me today. Everyone at eGumball is very nice and I appreciate all of you
My website is super user friendlyChris showed me how to use the website and gave me all the information I needed in order to make changes on my site. He was great and made this very easy for me.
Good Work DD Hill is very patient! It's a great quality to have as I am not an easy customer. He is awesome and very helpful! D helped me merge two Google business pages together and simplified it to one. Good Work D
Leslie saved the dayLeslie is fantastic! I called with a complaint & she turned me around! She was incredibly helpful and taught me so many things. Thank you so much Leslie for being absolutely fantastic & resolving my issues!
Productive phone callMarquis was helpful and professional. He called to verify my business information and helped me come up with the best keywords for my business. He ensured there were no inconsistencies with my business address and phone number online. Great quality control, Marquis!
Happy with eGumball servicesAshley was honestly great! She saved a customer today! She was a good match for me! She resolved and answered all my questions. I really appreciate Ashley so much for being very helpful and patient with me. I am happy with eGumball services thanks to Ashley!
Jeanie delivers the best customer serviceJeanie is the best customer service representative that I have ever worked with! She is cleaning up all the garbage out there online on my business name & address. She explained a lot of things to me and was very nurturing, empathetic & understanding of my feelings. Thank you Jeanie for all that you did today
Ashley is excellentAshley is excellent at what she does. She really wants to work with the customer and listen to them. It was nice to work with her and really figure out what needed to be done in order to get the best results. I would request working with her again simply because she is really excellent!
Great customer serviceThank you, Jeanie, for helping me with my billing issue and explaining eGumball's services. You did a great job looking into my online business information. Thank you for removing the incorrect info. I love that you took your time and were patient with me! Great job.
Temeca made it happen!Thank you Temeca for following up with me! I loved that you walked me through the Google listing process and that you were able to get my old location marked closed. Thank you for all your help!
Thanks for all your hard workChrista resolved my concerns and was very informative and attentive. She did a great job also helping me with my website and making sure things are set up correctly on the back & front end.
Five stars!Marquis did a great job on my account! He is a 10 in book! He took his time and completed quality control on my account.
Great Quality ControlMarquis made sure all my information is up to date. He made sure that if my business information is incorrect online, eGumball will update it. Work with Marquis because he is very thorough, courteous and helpful!
Thank you Christa for all your help today!I was really happy that Christa was able to help me update my new location and website on Google. She explained the service in detail and now I understand how things work! I am more comfortable working with you guys! Thank you, Christa.
Great work JeanieI called in today because I wanted my old business address extracted from online websites. Jeanie was extremely helpful! Jeanie did a good job helping me understand the process & how everything works. Thank you Jeanie
Great help with Google Apple & BingAleyce did a wonderful job getting my online listings situated. She is a great listener, friendly and personable. I am happy she helped me verified all my listings today! Great work Aleyce
Jesus is super helpful!Thank you Jesus for helping me add keywords on my website and for the great advice on getting online reviews!
Aleyce RocksI am so happy that Aleyce corrected my Google listing and got it done in one day! She is a great listener and very efficient. eGumball has a great service team
Quality control done right!Marquis did really well on my account today. He was patient and extremely helpful. I am happy he made the corrections necessary on my business information. Thanks Marquis for being super friendly & super informative!
Temeca is awesomeI was helped today by an amazing rep named Temeca. She helped me set up Google Apple and Bing accounts and even went over keywords with me. She was able to answer all my questions! Temeca is great!
I see the light! Thank you JesusI was happy to learn so much today. My face lit up when Jesus was able to show me everything I am getting. It all clicked and now if feels good to fully understand everything. Thank you Jesus
Great Quality ControlMarquis in quality control did a good job with my account. He went over my business name, address & phone number. He informed me of the different ways the online community represents my business information and assured me it would be corrected and updated where ever it may be wrong. He made sure to get everything done correctly. Thank you Marquis I am really happy with your service.
Excellent Customer ServiceExcellent excellent service today with Christa! She really addressed all my concerns and genuinely wanted to figure out what was happening with my account. She was willing to help, listen and work with me. She made me feel more at ease. I have understanding now of where my account is going from here and what is happening. Thank you
Appreciate all that you doI appreciate everything Jesus has done for me. I really liked that Jesus had great follow up and kept me informed of the changes that I wanted made on my account. Thank you for your work and the service eGumball provides for us!
Lynne Rocks!Lynne went through the whole thing with me and now I get it! She is amazing at how she explains things. She immediately got me in front of the computer so she could show me what she was talking about. This is all foreign to me and she was a great teacher!
I am one happy customerSo far everything is great I have no complaints. I am new to all this computer stuff and Leslie in customer service was really helpful. She answered all my questions and helped me set up my website and add additional keywords onto my control panel. Thank you Leslie
Ashley is awesomeAshley showed me the profile page and took the time to walk me through every aspect of it. I learned a lot of important stuff! Ashley is awesome, please give her a raise! I highly rate her 6 out of 5 stars!
Great programChris was great, he walked me through the whole program and brought me up to speed! I was really impressed with his customer service. 6 out 5 !
Thank you Chris for being so helpfulChris is super helpful! I called in because I needed some guidance on our account and he did just that. He answered my questions and resolved my concerns. He was fantastic! I loved that he followed up with me after his initial call, as well.
Leslie is awesome to work withLeslie was so awesome! She truly listened to what my concerns were and resolved the problem! I haven't had this type of customer service in a long time. I learned a lot today & happy that Leslie resolved the problem. Thank you so much Leslie for great customer service
Positive ExperienceThank you Leslie for helping me with my multiple locations. I really love the service and I am staying on board for a long time!
Best customer service experience!Every time I ask Christa a question, she always has the answers I need. She did an amazing job with my website and helped me learn a lot. I like that she is sweet, and that’s what will keep customers coming back. She never declines my calls and is never is frustrated. She is so understanding, professional, and likes to hear my ideas without interrupting. As someone running a business, it was nice to work with Christa, who was so patient. She was always considerate of my busy schedule. Christa cares a lot about people and, when you care, you perform better!
Paul & Ashley were so helpful!We had been in contact with Paul regarding billing and not being satisfied with service. He was very helpful and upgraded us. Then he transferred me to Ashley for help on how to fix our account. She was very helpful. I would say 5 out of 5! Thank you Paul & Ashley
Big thanks to AshleyAshley was really really good! The best actually! She helped me with everything! She did a great job, Thank you Ashley
Love the serviceLynne took care of my Google Map issue & we renewed our contract. We really do like the service and our customers love the website. I think this is a good product & a good price for what you get! Thanks for all your help Lynne
Great service from Christa today!Christa was phenomenal to say the least! She gave me a general understanding of the service and what I am after! She was really patient and was good at explaining the service in a way that was easy for me to understand. Christa is really good at what she does and pointed me in the right direction.
Great help today!My phone call with Sam was awesome! He was very patient and explained everything perfectly. The best thing about him was that he was persistent to take care of my account! I was really glad he called to get this all handled for me. Thank you Sam
Lynne is very helpfulLynne was very helpful and explained everything to me. She took down all the information she needed about my practice & did everything for me. That was really reassuring!Thanks Lynne for all your help
Thank you Leslie for showing me everythingLeslie was extremely helpful and informative. I had questions about what eGumball does for me and she walked me through my website, listings and everything. Thank you Leslie
Aleyce is very helpfulI want to thank Aleyce for being very helpful and patient today. She walked me through a couple of steps that were needed for my local listings and was so great!
Job well done!Marquis did very well on my account. Today he called to go over all my business information. He did find a few variations of my old addresses from 8 years ago that was cleared up. I liked that he was kind and courteous and he knew what needed to be done. I'd say it was a job well done!
Thank you eGumballFabulous work on my account Temeca! Temeca was techy but very patient. She addressed all my questions and got the codes set up on my listings.
Chris fixed my Google listingThere was a problem with my Google listing & after a few phone calls back and forth, we finished everything and it got resolved. Thank you Chris for solving the problem! You were great!
Temeca saved the day!Temeca fixed my listings that were showing my old business name from four years ago! She made sure she updated the business info to show the current business name on Google, Apple and Bing. I am happy that she got it all fixed! That was my main concern & now it is all good. Thank you Temeca
Really nice customer service experienceAleyce is very good! I enjoyed her assistance. What ever I needed help with she made sure she got it done. Thank you Aleyce for also making an address change to my Google listing
Great local listing helpMeca was very helpful and persistent to get this all handled for me. She was in charged of making sure that my Google Apple and Bing was verified. Thank you eGumball for helping us out
Thanks for all your help TemecaThank you Temeca for getting all my listings taken care of. Temeca took care of both of my businesses in one phone call so it all blended together just fine. Thank you!
Great work ChristaChrista was very good and calmed my temper. I called in frustrated and she did a great job understanding my concerns and resolving them. She was very nice and explained some stuff I did not know before. Very nice work Christa
Very good help today!Ashley is a real asset to the company. The phone call today went extremely well and she was very helpful with everything!
Thank you so much StarletteStarlette was lovely! She was very understanding of my billing issues and she came up with a resolution and made an effort to make it all better. Thank you so much Starlette
Customer service is very informativeAshley was good about reviewing services with me. She showed me what has to happen to get results. Very informative and good!
Ashley is very professional andeGumball has very good customer service representatives. Trained & professional! I wish my employees were that good! I learned a lot and Ashley was very pleasant. She did exactly what I asked her to do! We went through the websites and I wanted a couple corrections made and she did it immediately. Thank you so much Ashley
Thank you AleyceAleyce took care of everything I needed. She was great, helpful and completed everything without a problem. I would easily rate her good customer service 5 out 5 . Thanks Aleyce
Thank you for the easy set upTemeca was very friendly and nice, and the overall eGumball service has been great so far. Temeca helped me with our company listings on Google, Bing and Apple Maps.
Friendly Helpful AttitudeGood phone call today with Leslie. She was very courteous, polite and helped me understand where we stood on our program. She did a great job walking me through my control panel! Thank you
Traci is so understandingTraci has amazing patience. She understood my feelings and was very understanding of my needs. I was so happy she resolved my issues! She helped me out a lot! I really appreciate Traci
Traci is great to work withTraci is very helpful. She did a great job directing me on how to set up and change things on our website. She answered all my questions and was very considerate.
Great customer serviceI saw my rankings on Google & saw my website finally! Leslie did a great job walking me through the website. Thank you Leslie for great customer service
Aleyce has great follow up!Every phone call that I have with Aleyce goes very well. She helps me with everything! Every time I leave a message she returns my calls immediately and answers her phone every time I contact her directly. She has great follow up and I really appreciate all the help and work she does for me!
Excellent service today!Excellent service today! I called in and spoke with Leslie who was able to explain exactly what eGumball is doing for my business. She clear up a lot of questions and concerns that I had and showed me a lot of things! What really stood out to me about Leslie is that she was more concerned about my needs and resolving them. She really went deep with explaining the service and that was just so helpful. Thank you
Thank you Temeca for making this very easyI love that Temeca is simple to deal with & doesn't take too much of my time. She helped me activate Microsoft maps ,Apple maps and she took over my Google listing. Thank you Temeca for all your help today and making this easy
Satisfied CustomerIf Leslie wasn't who she was I would have not continued service. She is so amazing! She got me thinking straight real quick and helped me learn a lot. She was really good about walking me through everything. I am so happy I understand how the service works and now I feel like I have some control! Thank you Leslie
I appreciate all of your hard work!Thank you Lynne so much for your ongoing help assistance. I am so happy with all of the services that I have received through eGumball! You and Cameron especially paid us great attention and helped every way possible.
Thank you so much Leslie for your time and dedicationLeslie was a good change from the last couple of phone calls to customer service. She went through my account and reviewed it well with me. She took plenty of time reviewing my website & gave me helpful advice on changes I should make on my website in order for my account to perform better. I completely respect the fact that she never rushed me and took her time to adjust my keywords to more appropriate ones. Thank you so much Leslie for your time and dedication!
Gold Star for Sam!Sam is a nice fellow who helped me get connected back with you guys. He did a great job and thoroughly explained everything to me. He gets a gold star for being so helpful! Thank you so much
Happy for clarity, Thanks LeslieLeslie really did an excellent job today. She explained everything to me with such detail that I now understand the process! After she went through the entire service with me I extended my contract. Excellent customer service!
I am delighted to work with AleyceI commend Aleyce on her customer service. She is in top 1% of the best customer service! She genuinely is interested in her job and actually likes her job. Her personal customer service makes it enjoyable to do business with you guys. It's great to deal with people like Aleyce! I am a small business & she really took care of me. I appreciate her customer service & the resolution she provided. She is a 10 out of 10!
eGumball has great people to assist meVery pleased with Jeanie's customer service. She was helpful and got me very organized. I really liked that she was very patient and very detailed as she walked me through everything. Very nice disposition
I am staying on boardLeslie made me feel much better and convinced me to stay on board. She answered all my questions and is very knowledgeable. I learned a lot about how this all works and I learned that it is going to take time.
Aleyce is a great repAleyce is an 11 out of 10! She answered a lot of questions and her answers were great. I learned how Google works and she clarified how I could get Google reviews. I am thankful that she helped me upload photos to my Google page. She did very good and is a great asset to the company. I am glad I got her as a representative. Thank you
Happy to renew my servicesMy phone call with Leslie went well! I initially called in to cancel services but after discussing with Leslie about everything I am getting, we decided to move forward and continue with services for another 6 months. Leslie really addressed my questions and concerns & I thought she was very good at explaining things. She got me on the computer and showed me how to find my ads. Thank you Leslie
Great customer serviceExcellent phone call with Ashley! She reviewed everything and how the system works. Thank you for answering all my questions today
Leslie is very patient!In general it is uncommon to receive great customer service but today Leslie provided great customer service! It was nice to understand her as she walked me through some steps. She told me there was things that I could do while eGumball helps me with the directories. Thank you Leslie for being patient and providing me good info! I am very happy
Thank you Leslie for all your helpI called confused about a lot of stuff & it took a few times to explain it all to me but I finally understood the changes to websites and directories that need to be made. Leslie helped me add features to our webpage. I am happy tat she really made it happen. Great customer service
Thanks Leslie for all your help todayLeslie was great today! She was able to get my on the computer and show me what y'all were doing for me. She was very helpful, thank you Leslie!
Thank you ChristaChrista is fantastic & very helpful! She answered all my questions and was very professional. Overall a very good experience!
Excellent service from Temeca today!Temeca is really excellent. Computers are not my thing and she was very understanding and explained things thoroughly while be patient. We were able to add eGumball as a manager to my listing & we verified Google Apple and Microsoft. I definitely rate her customer service 5 out of 5
Very good customer serviceJeanie in customer service helped set up the most effective word searches. She answered all my questions and she was clear and easy to follow. She couldn't have been better! Very good customer service
My phone is ringing!I see that people are calling my business so that is a good sign! Ashley is very friendly and has helped me understand what is happening with my online marketing. Thank you Ashley
Ranking #1 for 3 years in a row!!!I am number one on Google Maps thanks to eGumball for 3 years in a row now! I am so happy! eGumball really knows how to get the job done! I spoke with Chris today & I didn't even need to explain myself a lot because he knew exactly what I was talking about and got it fixed right away while I was on the phone. You guys are so amazing and I am never going to change companies because you guys have me ranking number one on all my keywords on Google. I am cool with you guys! Thank you!
Awesome website helpJeanie helped me update my website & add online booking. She was really patient and went through everything one by one and showed me how to get into it . She had really great follow up via email and overall she was really good
Very impressed with eGumball servicesI recently associated my business with eGumball. Aleyce really impressed me when she helped me out today I am absolutely happy . If a business is not my direct competition I would certainly recommend eGumball to help their business out. I am very happy & very impressed with the service so far! Great communication and team!
Great Google listing helpAleyce was helpful with my Google listing. She clarified the program for me & showed me my local rankings on Google.
Thanks Lynne for fixing my websiteLynne fixed a couple of issues I had on my website right then and there in one phone call! eGumball's service is so good! Thank you Lynne
Hunky dory!Everything is hunky dory! Temeca made it simple to activate my listings. I gave her the numbers that she needed & now she will have my listings live in 24-48 hours. Temeca's customer service was excellent , I am very happy.
eGumball service worksI definitely like the service and it is working great! I am receiving phone calls which is great. Lynne guided me on Google to show me how to find my business online & I finally saw my business on the front page of Google.
Learned a lot & Customer Service is greatChrista helped me log into my website since I hadn't logged into it in a long time.She walked me through the control panel and explained stats & helped me add zip code and keywords. I did learn that updating or changing addresses on websites take time. Christa was willing to take what ever time needed on my account & had a great voice inflection. Great work Christa
Perfect Customer ServiceCustomer service is perfect. Jeanie solved an issue right away and helped me on so many things which included pictures and my video. Thank you eGumball
Happy with eGumball's customer serviceTemeca really made my day! She was really great and was very prompt and efficient when she activated my Microsoft & Apple listing. I have nothing but good things to say!
Jeanie was very helpfulI hardly need to call eGumball but when I do customer service is great. Jeanie was very helpful! She showed me how my patients can review my Google listing and how the Google thing works in general. She also created an easy link that I could add to my email in order for my patients to leave me feedback.
Great job on my accountBraulio is really patient & was never in a hurry during our phone call. He was a very easy guy to work with & I liked that he did not rush me. He called to get something accomplished & we got it done! He did a great job also helping me with search engine keywords. Thanks Braulio
Jeanie is really really helpfulI am very happy with everything that Jeanie has helped me with. She answered all my questions & showed me what information eGumball is updating,correcting & publishing. She did a great job with changing my template and working on combining my google listings together.
Superb Customer ServiceAshley the customer service rep was amazing. She helped me change out some photos for my business website. She was really kind and patient during the phone call. Her customer service is superb! I wish I could work with her all the time! Thank you Ashley for showing me how all this works.
Thank you Temeca for all that you do!My phone call with Temeca went very well! She was so thorough & professional. We were trying to get access to the verified Google my business listing and she guided me through that process. She made a couple of phone calls to Google & we gained access to the page. I am happy she resolved this quickly within the hour & she helped me understand why we are having problems with our Google my business listing & took care of all. That is amazing customer service. Thank you Temeca!
Quality Control on point!Braulio did his research to distinguish which information was correct & what information wasn't. He was polite and the way he explained things was clear for me to understand. Thank you Braulio for the quality control & keyword help today!
eGumball got my domain back ! Thank you!Chris was so helpful! We had a good conversation about my account & he took me into my website and got the website domain back that I have always wanted. I don't know how you did it but thank you for all that you do! I appreciate Chris & eGumball's team.
Thank you BraulioBraulio made sure I had all the proper information on our Google listing. He was very thorough and patient and I liked that he respected that I was a busy man. He knew the importance of my time and I really appreciate that. Thank you Braulio for the great customer service!
Ashley is awesomeAshley is excellent! She has been helping me a lot on the template site. She guided me through the control panel and really showed me how to make changes on my own. All around Ashley is a good one to work with! Thank you Ashley
Thanks for the great work Chris!Chris is very professional and thorough. He walked me through what services I am getting & navigated me through the website. I learned how to update my information in the control panel and I really learned the importance of the service. Great work Chris , thanks!
Great service callTraci is very informative and knowledgeable. She was able to get me on the computer and navigate me through my control panel and website. Great phone call!
Braulio thank youBraulio was fantastic friendly and thorough! I am so happy now that I am working with eGumball. Great company to work with
Aleyce fixed my Google listingMy service call with Aleyce was wonderful. We resolved everything before 6pm. I had issues with Google pages prior to eGumball and she was very patient & waited for us to get emails and passwords in order to fix this. Thank you guys so much for resolving!
Leslie is the best!I was very happy with the way Leslie handled my issues. I would give her a 5 star. She has been the best of explaining how things worked and willing to fix my issues with my website. Thank - You, Scott E. Dean
Christa is helpfulChrista was great on the phone and very helpful. I learned exactly what was going on with my account. I really like that Christa was friendly & explained things clearly. I give her 5 out of 5
Customer service is out of this world! So great!The customer service at eGumball is out of this world! So great! Aleyce is doing exactly what she promised! I have no negative feedback for eGumball , only good things to say. Aleyce helped me out so much with my Google listing. I had a Google verification issue with my old business and she worked it out with Google. Also I had negative reviews that were irrelevant to my business on Google and she was able to talk to Google and get the reviews removed. I am so happy!
Great serviceFriendly fast service and Jeanie talked me through the few things I needed help with. Thank you so much
Positive experienceI like Ashley's positive energy and how on point and proactive she is on my account. I think she did a really good job with explaining the whole process and proving great information. I am happy we are working close together to make my ranking higher.
Jesus deserves a raise! I am so happyThe reason I renewed my contract is because of Jesus Marin. His customer service is exceptional. I was almost duped by another company & he called the other company using 3 way calling and asked the right questions and supported me as his client and overall stuck up for me. He is so knowledgeable & even had the other company refund my money. I am so happy that I have been able to work with an amazing individual at eGumball because through him I have learned so much and now I am knowledgeable of how this all works. eGumball is the only company that has been able to explain what they do and how they do it while teaching their customers at the same time. Jesus deserves to be employee of the month!
Customer service is easy to talk toI like that I can call and talk to a person fairly quickly. Ashley & I went over all of my questions and she was able to help me with each thing! Ashley was very helpful! I would rate her at a 5
Christa was helpfulChrista was very responsive to my concerns. She returned my call and even followed up on our discussion by sending me some additional information and suggestions via email. Specifically, she assisted me in making simple changes to my website to make it mobile-friendly which, as she explained, should improve my Google rankings. I would surely give Christa a 5 out of 5 for customer service.
Pretty simpleI love that the control panel is pretty straight forward and simple. I learned a lot with Traci on today's phone call. She was really nice, polite & knew exactly what she was talking about.
Great customer service JeanieJeanie is the best. I know she is doing as much as she can on my account and she is doing a really good job! I like that she keeps me informed and is so helpful. Thank you Jeanie
Thanks for helping me manage my Google ListingJeanie helped me find out what I wanted to know. She showed me the Google listing and I was added to it so I can manage my own page. She really is a good customer service person. Thanks for all your help
Happy with my marketingI am very happy with the marketing eGumball is doing for me. Christa was very helpful in customer service and she answered all my questions that I had regarding my website. Thank you for everything
Great customer service teamFriendly, Nice & Helpful! I called to find out what else we could do to give my business more attention and Christa gave me good information and encouraged me to get reviews on Google. She explained the user friendly control panel, coupons & stats as well. Thank you so much
Julie really was helpfulI was delighted to get Julie's call today. She clarified the service beautifully and now I fully understand what I am getting with eGumball. I am so glad to be working with eGumball & customer service is great!
Thank you Traci !Thank you Traci for answering my questions today! Traci did a good job showing me our site and helping me with our existing domain name & the domain name eGumball purchased for my account. She was really polite and informative and gave me all the answers I needed. Thank you so much Traci!
Google helpI have learned so much about Google ! Thank you Christa for explaining things I could do on my end to improve reviews and all that stuff. I have learned a whole lot and since all my questions were answered today I feel really good about this! Thank you
Ashley was extraordinary!Ashley was extraordinary! She went above and beyond with answering our questions in detail and helping us. Everyone at eGumball always provides good customer service. Ashley was very thorough with providing us information, so thorough that we fully understand how Google, for example, works regarding its policies and how they work. We like that she is very patient and very knowledgeable when answering our rather silly or difficult questions. She referred us to different websites were we could refer to this information if we ever forgot or needed a refresher. She took the time to explain in detail some concerns that we had with a kind attitude and again knowledgeable state of mind. Also we love the dashboard because it is easy to follow and easy to modify any information that may be incorrect or if we just want to do an update. When we call to ask a question, there’s always someone that answers the phone and provides us well explained information. We don’t have to schedule an appointment to get help, unlike other companies. The representatives are always so cheerful and willing to help. Every time we call, we always learn something interesting. We thank Ashley for helping us improve how we market our business and how we go about marketing it on the internet. Thank you all at eGumball for being so thorough, kind and always being so helpful! Thank you , Dr. Choby’s Office
Excellent customer service from AshleyEvery time I talk to Ashley she is very good and very thorough! She provides a lot of information on what I can do and what eGumball is doing for me. I am extremely happy with her excellent service. Thank you
Thank you eGumball, I am really happyJeanie helped me log onto my desktop computer where she was able to guide me onto the egumball site and into my control panel. She got me set up real good and it was a great learning experience because I am not computer savvy. I am really really happy to have eGumball!
So happy with eGumball's customer serviceCustomer service is amazing! Christa guided me on how to set up my website and showed me links and how to make changes. She did great explaining everything and was informative. The website is user friendly and overall I am happy with the team!
Pages are all verified ! Thank youEverything is good with eGumball. Temeca is very patient and friendly and walked me through the entire verification process and the codes. My other social pages are now verified and I thought it was great that she showed me how to get around the dashboard. Thank you so much Temeca for being very helpful!
Mary Thank youI am happy with Mary's efforts! She helped me correct my name on Google Maps and location. She did a good job following up and I am happy!
Great Google helpAleyce helped me get access to a Google page that was created four years ago. She was quick to resolve the issue and even talked to Google to get the page verified. The main thing I really liked was her follow up! Thank you Aleyce for everything
Great serviceI had eGumball for 6 years and then parted ways and realized I just made a huge mistake. I signed back up and Jeanie made sure my account was on the right track! I commend Jeanie for being patient with me as I am not tech savvy. She reassured me that my online marketing is going in the right direction.
GREAT FOLLOW UPI am very pleased with Aleyce! She did a great job helping me with our account. She is really on top of things and has fantastic follow up! So far I am very happy, THANK YOU
Professional Customer ServiceDefinitely helpful team! I thought it was great that Temeca showed me how to access Google + through my Gmail. She walked me through the Apple and Bing listings and explained time frame as to when they would be available online. I think she has a great personality and gets straight to the point. Thank you Temeca
Thank you Christa and ChristinaChrista got me right into the control panel and showed me what I can add and change. I like that the control panel is user friendly and also that customer service is friendly and professional. I also would like to add that Christina did a great job setting me up with my listings.
Traci is so awesome! Thank you!You guys are paying way more attention to me! Traci is so so nice! Give her a raise! She helped me with pictures, keywords and zip codes. It was very useful information and the control panel is user friendly! You guys are doing such a good job thank you!
Road to successMary did an excellent job answering all my questions and has us on our way to success. We should be good to go! I appreciate all the help
Christa thank youThank you Christa for your Google reviews advice and for helping me log on to my control panel and walking me through it all! Very professional!
Thank you Christa for your help todayI am not good with computers and Christa was so patient, clear and concise. She worked with me through everything and overall it was a good experience. You have a great employee!
We are on the right trackMary is working diligently trying to get me straightened out on Google. She is knowledgeable and very helpful! Mary knows what she is doing and it is nice to know we are on the right track!
eGumball's team is awesomeThank you Mary for helping me with Google Microsoft and Apple and explaining why and what you were doing on my account. I liked that you were personable and persistent! Also thank you Chris for helping me fill out important information on my control panel. eGumball's team is awesome
eGumball is the way to goJeanie explained the technology and how it works! It took me some time to figure out that this is the way to go! I am happy to be working with eGumball
Big thanks to TemecaThe biggest thing I like about Temeca's customer service is her follow up! She was so helpful and informative and really walked me through what was coming. She also provided me her contact information so she can upload photos for me. eGumball is holding up on the deal! Thank you so much
Ashley is my yin to my yang!Ashley is my yin to my yang! She is very in tune and very prompt. I have a great appreciation for all the work she has done for our business. I am happy she is getting me a website that is Google compliant and I just want to say I am really happy! She is my right arm and just overall a great worker! Thank you so much Ashley
Thank you Sam for the upgradeSam helped upgrade my package and explained everything in detail. I really liked that he listened and answered all my questions today! Thank you for being awesome!
Thank you Jeanie for all your help!My phone call with Jeanie went very very good. Today she helped me change my keywords and pictures. I also liked that she explained Google Maps very well. Thank you!
Google Map HelpThank you Mary for changing my Google maps location marker from the middle of the yard to my actual driveway. That was nice!
Ashley is so helpfulAshley was easy to work with and very clear. We weren't familiar with Google and now I feel connected!
eGumball's team works hardAnything that comes Aleyce's way she can handle. She has been very good to work with. I liked that she found 2 Google plus pages that I was not aware of and she made corrections. I learned eGumball’s whole team makes sure our information online is consistent. Thanks eGumball
They know it all!Jeanie educated me on a couple of things regarding what Google is looking at and why we need to fix things. The phone call was very educational and overall the customer service call went good! Big thanks to Jeanie
Great job ShaydaShayda was very professional and enjoyable! I give her the highest marks straight across. She is an excellent employee in the most favorable light and I am happy now to understand what we need to do to optimize.
Cleaned Up and Verified!I am new to Google and Aleyce held my hand and walked me through the process. I had different pages that weren't verified and a whole bunch of things online. She helped me resolve the issue and got it all cleared up. She absolutely deserves the highest rating!
Tremendous Help TodayThe customer service Representative Ashley is knowledgeable and very helpful. I was helped through different things today and got my account resolved. I am not a computer person and Ashley showed me how to use my website and I was able to see how many people hit my website. Tremendous help today! Ashley is a 10!
Pleased with Ashley's Customer ServiceI was very pleased with the services Ashley provided me with on Friday. She took the time to work with me in my obsessive way, being patient with me the whole time. Her follow-through on sending me options for different pictures was immediate. She also followed up either later that day, or on Monday re: my satisfaction. Thanks again, and please give Ashley major kudos for her quality and responsiveness with me, as one of your clients.
Mary thank youMary updated my name on Google and made some corrections on some accounts. I learned a lot and now I feel more confident that my customers will look at the right information.
Happy with the serviceAshley talked me through some interesting things and I thought her service was outstanding. I am going to keep you guys for a long time because she did a fantastic job! I am very pleased with the service and I like that Ashley was very patient because I am not computer savvy.
Good Program!I like that I now know how the program works and Ashley did a good job at explaining and being thorough. I learned a lot about all the directories and my account listings. Thank you answering all my questions Ashley!
Thank you for A+ serviceI would give Aleyce an A for being efficient and pleasant. We got done exactly what needed to be done. We went back and forth trying to retrieve control of my Google business site and we did it together! Thank you Aleyce for A + service
SupportiveAleyce helped me set up my pages for Google, Apple and Bing. She made me a manager to the page and showed me how to log in. I liked that she uploaded a couple of photos from our Facebook page and added them on Google. Thank you for being helpful
The listing process is easyMary is friendly and has a good attitude and very helpful. It has been a great experience working with eGumball so far and Mary made it easy for me to understand the listing process with Bing and Apple.
Customer service is awesomeI called and completely understood what I needed to do! Ashley helped me navigate through my control panel and provided me with valuable information. Ashley is pleasant, very kind and patient! Customer service is awesome!
FantasticAleyce did fantastic job helping me to get the ownership of the page. I would rate her service a 5 out of 5! Thank you Aleyce
Thank you Mary you did great!Mary did great. She helped me by trying to get an address situation with Apple and Microsoft resolved. She helped me with figuring out what email account had ownership of the listing and cleared up information for me.
Exceptional Service!Ashley was great and informative. She was very good and guided us to my level so I can understand. I love that the control panel is user friendly and Ashley helped me so much with it. Without her, I couldn't have done it. I am very complimentary of her exceptional service. It was nice that she talked to me in a way that I was able to comprehend. She made me feel comfortable and was easy to work with. She really is an asset to the company.
eGumball has an awesome service teamTemeca was really patient with me once I let her know that I was not good with computers. I really liked that she was knowledgeable and able to communicate in a way that I could understand. She was knowledgeable, sweet and so helpful. All my question have been answered and I am happy with the progress we are making.
Thank you TemecaTemeca did a good job and walked me through how to gain access to my Google account. Also gave me a heads up on authorization codes with Apple and Microsoft. She had a good sense of humor and maintained professional while I was cracking jokes!
Thank you for your hard work AshleyThank you Ashley for upgrading us to a awesome advertising package. You went above and beyond and outside your job description to help me out! Such a pleasant experience, thank you !
Thank you Jay!Jay explained everything very well. He explained the service so that I was able to understand. He showed me how we can change and add pictures. I liked that he provided me with his direct extension and email address incase I ever need any further help. Happy I understand things now!
Easy verificationMary did very good correcting my Google page and verifying my listing on Bing and Google. She explained the steps that needed to be completed and overall she followed through. Thank you Mary
Jeanie took care of meI was impressed with Jeanie, she really took care of me! We had an old business address online that we have been trying to remove for 7 weeks and she got it off! Thank you so much for all your help!
The results are real!Jeanie explained everything down to the T! She was very kind, friendly and patient. eGumball has done an excellent job with my internet marketing I really do not have any complaints. I even renewed my services and signed up my second location because I am satisfied with the results! This is all working out for me, Thank you!
Thank you Ashley for being patientAshley put my mind at ease today! She slowed down for me and really took her time to show me everything eGumball is doing for me. I learned so much about relevance and clicks and hits and so much more. I really got all the answers I need and understand the service so much better. Thank you Ashley for all your help
Customer service is excellentAshley changed my mind! She really explained everything that needs to be done and walked me through how to upload pictures and add city names. I am not computer savvy so it was so wonderful of her to take that into consideration. I want to rate her service 6 out of 5 stars because her customer service was excellent.
Super customer serviceMary helped me get everything situated with my Google pages online. She found an old page that she was able to close and we got new pages verified on Google Microsoft and Apple. She was really helpful and explained the process very well.
Hard Working TeamThank you Traci for literally helping me with every single thing. Being very patient is so important in customer service and Traci did fantastic. I just started the website and I didn't know how to use it or update information and she helped me make changes without a sigh in her breathe. I appreciate the hard work Traci put into my account! Thank you
Jeanie is so patientJeanie is awesome! I could not figure out why I lost reviews and my 5 star rating on Google and she really helped me understand why Google might have pulled off reviews. Jeanie was so patient with me because I am not technical at all and helped me get onto my Google business page and verified with other departments to make sure she was giving me the right information. She just did a good job and was very patient, God bless that woman! Definitely rating her service 5 stars!
I am one happy customerAshley took extra time to walk me through my website and provided me expert advice on Google reviews. I am happy with the exposure I have online and I appreciate the communication I have had with Ashley
Excellent ShaydaThank you Shayda for clarifying our business information online. You did excellent and were very informative.
Thank you AshleyAshley has a great attitude and is professional. She gets to the root and can focus on the situation and turns it around to something positive. I wish she could work for me all day! I am thankful to work with a company that does things right.
Productive phone callAleyce was very helpful and professional. I am not good with computers and I'd say Aleyce was really patient! It was such a productive phone call and we got so much completed.
eGumball makes promises a realityPleasant conversation with Christa today! I learned so much about the control panel and Christa went into so much detail with the media part. eGumball has done what they say they will do and so far I am very pleased.
Thank you for the upgradeJeanie was really courteous and offered an upgrade on my service. I am happy I am now on Apple Maps and everything is moving in a great direction.
Quality Control DoneI have been watching eGumball for quite some time now and I am happy to finally be a part of eGumball. During my conversation with Braulio today, he found information out there stored online. He lined up my information so eGumball could market my current information. He found enough information to be problematic but assured me things would be taken care of and cleaned up.
Glad to know how this all worksShayda is very good and informative. Explained how this all works and went over the progress in detail. She did her research on the keywords that are mostly searched online and connected them with my business.
I can see clearly nowQuick to the point and answered every little question I had. Also I have an issue with the marker on Google Maps and I found out through Marco that eGumball can fix that! I am happy that everything is moving really well and so far it has been easy and clear to understand.
Great keyword set upShayda in quality control called me to help set up my eGumball account and verify all my business information. I really appreciate that she helped me set up keywords that were appropriate for my business.
Friendly and ProfessionalChrista went over the whole control panel with me and answered all my questions with answers I could understand. She kept the conversation moving and was friendly too!
Thankyou Aleyce for all your helpAleyce and everyone I have worked with is really good there. All the call backs and phone calls I get are amazing. Aleyce helped me learn that I had so many gmail accounts and each one opened a google + account and pointed to my business name. I can't believe I had 6 pages! Aleyce coordinated and organized everything for me. She cleaned it up for me and has everything flowing in the right direction.
I am truly impressedAlex's customer service is exceptional! Everyone I have talked to have been so knowledgeable and so much better than any other company I have dealt with in the last year. I am actually making progress with eGumball. Alex understood me and answered a lot of questions. Most people don't want to take the time out of the companies time and eGumball's people are patient and I mean it. We went through a lot of detail and I am truly impressed.
InsightfulMarco did his research, looked at my website and he picked up minor discrepancies online. He knew about me before calling and I really appreciate that. He did his homework and was very prepared and did not take much of my time. This type of service stands out to me as other companies in the past never were prepared. Thank you eGumball and Marco for being on top of things!
Hooked!Sam was greatly helpful and rectified an issue I had. I will continue to do business with you and I am very happy with your service. I appreciate Sam's help thank you
Devoted TeamAleyce really cared about what she was doing and was very knowledgeable. She helped me get set up with Google Apple and Bing and showed me how to make changes to my page.
So AppreciativeAleyce is really wonderful. I loved that she helped a lot because I am technologically challenged ! She was so patient and explained everything in detail so I know what to look for. All of this is new to me and it is nice to work with someone who understands that.
Traci is sweetI am not good with the computer and Traci was so nice and patient with me. She really understood what I was saying and helped me in a way so I could understand. The customer service at eGumball is excellent
Amazing Google helpAleyce knows everything about the internet. She was so helpful and really took her time to resolve the Google mess online. I had too many Google pages and she is getting them all into one single page. She also took care of my Microsoft and Apple listing. Thank you Aleyce
Traci is qualified!Very professional and good thorough walk through on how to set up my eGumball account.
Aleyce is an expertAleyce cut through a lot of obstacles very quickly! She was excellent and made sure we knew everything. She helped us get our Google up and running and Apple and Bing verified.
Good work ChristinaChristina helped me resolve two of my Google pages. She express the importance of a unique authentic Google page and helped me understand the reasons why she could not merge the two pages. I am happy to work with a knowledgeable team and overall I think she did great verifying Apple and Bing pages too!
so much effort! Thank you !Aleyce accomplished everything in one day what everyone else was not able to do in months. She is truly amazing and made it happen in a couple of hours. She really is a star!
Thank you ChristaI have learned a lot in the last 4 weeks and it has been a very good experience. Christa made it easy for me to understand what she was showing me and never talked over my head. Thank you Christa for all your website help
Important steps completedMarco is kind and so informative. We completed the verification today. I asked questions and he gave me answers! Thank you Marco
Chris is pretty amazingI have been with eGumball a couple of years and I just have to say WOW! I had an amazing conversation with Chris! He literally walked me through everything. I learned so much about the dashboard and Google + and how this all works. I am so happy I called in today and I am so happy eGumball has a great service team to help! I rate eGumball the highest rating!
Good communicationVery pleased with the communication I have had with Brett and Marco. They are professional and very helpful. eGumball is providing good service so far.
Supportive teamThank you Braulio for the easy account set up! You were really helpful and patient
Sam thank you for the upgradeSam was so helpful today. He upgraded my service from Gold to Silver and made me one happy customer! He was professional and did a great job. Thank you Sam for helping me with my renewal.
Nice workBraulio called to inform me of some inconsistencies he found online and we got everything squared away. He was nice and a pleasure to work with.
Good Control Panel HelpThank you Ashley for helping me access my control panel and teaching me how to use all the features. Thank you it was helpful
Great !I worked with Traci who was very nice and professional. She did a great job showing me how to use my control panel.
Ashley thank you for the website helpI love the website help I received from Ashley! She was easy to follow and showed me how I can customize my website with photos and content. Happy that my website exist and that eGumball's team is helpful
Creative!Ashley has a good attitude and is professional to work with. She stayed on track and thinks outside of the box which is awesome. Work with her because she is awesome!
Learned how all this worksPlease congratulate Chris for me as he was excellent. He showed me the reality of the internet and my presence and how this all works. He literally explained everything to me, I am grateful for his help.
Thank you JeanieCustomer service is good! Jeanie knows everything and showed me how it all works. She was 100% with everything explained to me and that was really helpful.
Thank you eGumballI am glad I am doing business with eGumball. Lynne has been a pleasure to work with and is an asset to your company. She is doing great things on my account.
Today is a good dayThere is a lot I have learned and the service team is wonderful. I was happy to work with Ashley who was patient and able to answer my questions and show me the dashboard.
Great map helpI had a really great experience with Aleyce. She was so great to work with! She helped me with a problem on the map and got me verified with Apple. She is a great asset to the company! Thank you Aleyce
Easy phone callI am glad Braulio called today to clear up some old business information that was confusing data online. We want to make sure we aren't going to guide people to the wrong location and Braulio is making sure of that. He was patient and considerate and made the phone call easy. Thanks
Big stars for AshleyI reactivated my site and the service with Ashley's help. She showed me how to utilize my control panel and I learned how the service works. She answered my questions and cleared up concerns. Great phone call! I give Ashley all BIG stars for great help
Chris saved the dayChris fixed my business location on the map. I called in with that major issue and it was resolved thanks to Chris's help today. I am happy this is all taken care of now
Feeling Good About ThisThank you Ashley for being helpful and showing me how to log in today and fill in every section on my control panel. It makes me feel real comfortable to work with a great team.
Ready to go!I pretty much knew nothing about the service and after talking to Jeanie I learned EVERYTHING. From top to bottom and learned enough information to get me started. Jeanie is awesome! I know I can always call back to learn more!
eGumball has a helpful teamMary the Gem! I worked with her twice at eGumball and what I most appreciated about her was that she was sensitive to me. I explained to her that I have limited technology understanding and she made me feel comfortable. It takes me a little time for things to make sense but it is really important to work with a team that is very patient and eGumball has that team. Mary's customer service is excellent!
Thanks for all your help BraulioThe quality control phone call with Braulio went really well. He was so thorough and explained everything so I can understand. I also appreciate how patient he was. Thank you Braulio
Activation is easyThe activation phone call went great. Aleyce was excellent and very efficient! We got it all done in a short amount of time. Overall happy with her customer service.
Thank you PaulExcellent phone call with Paul in billing. He resolved my billing issues and was very understanding. Thank you Paul for listening
Braulio is helpfulBraulio is nice guy to work with! Happy to be working with eGumball to help increase my business. Braulio is helping me with my website and my information online. Good work !
Thank you ChristaLearning about the control panel was pretty easy. Christa was able to teach me how to get my info on the website while being patient. Thanks
User friendly control panelI got the run down of the control panel and it's user friendly! Easy to navigate and Traci was very helpful and patient during our phone call today.
eGumball has a great customer service departmentAshley put my mind at ease! I understood the answers to my questions very well and I really appreciate the time Ashley spent on the phone explaining the entire control panel. I am so pleased with the customer service team
Smooth startThings just started and I have already learned a few new things! Shayda showed me how we are viewed by Google and all the different listings that Google has us under. I also was helped setting up my keywords and had my questions answered.
Professional experienceChris is outstanding. He is very professional and did a great job explaining the service and answering my questions.
A happy customerLeslie explained my entire account and verified my Google listing all less than 30 min. We were able to accomplish a lot in a short amount of time so the phone call went good!
Thumbs UpThank you Leslie for showing me everything on my account. She was great and a pleasure to work with and had great advice. I learned the in's and out's on Google and had every single one of my questions answered.
Positive TeamI am a technology dinosaur and Christa helped me out! she really took her time and got me on the computer to walk me through everything step by step. Now that is great customer service!
eGumball UnderstandsTraci did a great job walking me through my control panel. I learned so much! Great productive phone call!
New Light!Jeanie is great! I saw today how helpful all you guys were on my account and Jeanie was just awesome. She made me see things differently and think differently about your company. She really went above and beyond!
They like to help!Very great phone call with Leslie today. She walked me through my website and my service profile and made me aware of other sources my business was on. Very helpful!
This feels rightI allowed myself to go on a journey to take my business to a whole new level. Leslie was very consistent, professional and persistent. She really showed me all the benefits from the service and every little question I had for her she would provide an answer and allowed me to talk. I was so happy to find out that it was not going to cost me anymore to have a website and that just made my day! Thank you Leslie for listening to me and really helping me out.
Chris's customer service stood out to me!Awesome service, Totally Awesome! Chris helped me go through my site and showed me some different ways to set up my account.He went through the little details that help me better my website. I wish he worked for me he was that amazing! Thank you Chris
Quality Control on point!Quality control is very informative! Braulio helped us with the keywords, business information and our Google listing.
HUGE thanks to LeslieIt was a pleasure working with Leslie she was sweet and really did her best to understand what I was looking for. Big help today with keywords and my control panel
New things but Good thingsThe internet thing is new to me as it was not around when I was young so I am excited! Traci is great, informative and welcoming. I give her an A +
Informative ConversationsShayda was very informative and great. We went through all the different business names that we had online and made sure she had the correct business data.
Very pleasedI am very pleased to be working with you . You sound very competent and I still cannot believe you actually got under your desk so I could hear you. That’s above and beyond the call of duty. Great Job, Thanks, Doug
Thank you for the Apple helpThank you Chris for fixing my iphone map marker and moving it in the right location. You are on it!
A+ work today!I am so pleased with Jeanie's customer service. She worked extensively on my account at least 45 minutes. She went over my website and phone calls and everything that I needed today. She even helped me with citation clean up. Thank you Jeanie
Customer service team rocksThis is the way every customer service team should be like! Friendly patient and polite! Traci was so helpful today. She took her time to help me understand everything on my website and answered all my questions.
Good GuidanceExcellent service from Ashley! She walked me through the things that need to be worked on in order to show higher on the map and logged me in the screen to show me how to navigate control panel. The phone call went really well and I learned a lot
Learned a lot about the search engines in one phone call!I love Christa! She puts me at ease and is just too good. She showed me how the search engines work with my unique situation online. Thank you Christa for helping me upload photos to my site. Good job
Impressed!I am so impressed with your company. Everyone I have dealt with is so so helpful especially Chris! I can tell that you guys are doing the right thing for my business and getting my business the exposure it needs with the right steps.
Thank you Aleyce!Aleyce overcame some very big obstacles and resolved it all for me. She went above and beyond and was able to give me access to my Google page.
Great great greatI finally got engaged in what eGumball is doing for me. Leslie helped me understand the process that it takes for my business to show and helped me understand where I am in the process today. Really helpful explanations and just a great phone call.
Ashley is awesomeAshley was very helpful and very friendly to me. She is very knowledgeable about the Google product. She explained everything clearly and thoroughly.She was great. I give her 5 stars. Good job. This reflects well on who Google has supporting the company. Carl Welch
Great service from Christina and ChristaI just wanted to say how much I enjoyed working today with Christina as well as with Christa Slack. You are both very professional, friendly, and attentive too. Those are always great descriptions for those of us who interface with our customers/clients.
Glad we did thisLeslie guided us in the right direction. We are glad we took the next step to market our business online. We really appreciate Leslie's help, it made our day. Thanks for answering all our questions and teaching us a lot!
RefreshingAshley was so refreshing. My previous phone calls with your team had made me feel lack of connection but Ashley listened to me and actually really did the things she said she would do! She even showed me examples of things I was asking about. She gave me a new and different experience with your company. I am so happy that I worked with a great rep!
TeamworkJeanie did an excellent job explaining the service to me as well as helping me with my website. Temeca was helpful too! She did things efficiently and I was able to get a Google call to complete the verification.
Good answers to my questionsI had a good question and answer session with Jeanie. We talked for hours and wow it went awesome. I was put on the new apple directory and I resigned for another 6 months and she kept the price reasonable.
Customer service is just awesomeTraci she was very nice to me and helped me out so much. She took her time to show me step by step and I had no problems. She understood me and I understood her and the entire phone call went smooth. Thank you for all your help Traci
Great quality controlI love that Shayda is hands on and has great follow up. She kept touching base with us until we completed the steps needed. We reviewed old addresses and business names we had in the past to make sure eGumball can clean that up. We worked on the keywords together and the call went perfect.
I recommend ChrisGreat conversation with Chris today! He helped me with my keywords, passwords, areas that I target and my Google business page. It was a great learning experience. Thanks for all your help
Great customer serviceI am getting my moneys worth with this service. The team at eGumball is personable and helpful. Ashley was of great help today. She was very thorough and gave me direct instructions on what I needed to do. Overall it has been a good experience with eGumball.
Thank you Aleyce for your Google helpAleyce helped me understand why my Google business page was so clustered and not working properly. She gave us the right direction to clean it up and did some redirects with my multiple Google business pages. It was a very positive conversation and I am glad things are coming along great.
Temeca is awesomeWhat I like about the eGumball service is that the set up process is extremely easy. During my phone call with Temeca I learned the precision eGumball uses to reach my customer base. Temeca was great in helping me set up Apple and Bing listings. I rate her 5 stars because she was awesome!
Thank you Sam for all your helpSam went above and beyond on my account today. He is fair and honest and it went a long way. I am really happy that I worked with him. The phone call went really well!
Good customer serviceI learned the whole program in detail with Traci's help. She helped me with the right keywords and explained everything about my control panel. Really good customer service!
I learned so much about GoogleLynne helped me understand how my information comes up on google. She was very helpful and showed me where I show in Google. Lynne showed me how to log in and add descriptive works to the network. Very good service and helpful team
Super Lynne!Wow I have so much appreciation for Lynne my rep. She is what I describe a super person with all that follow up! She spend so much time with me on the phone and was extremely patient. She went out of her way to find all my phone numbers that I have ever had for my business and made sure everything is cleared and correct with my current phone number. I never knew how to look for my information until Lynne helped me. I praise her for being so patient with me and taking her time. I really got more than I asked for!
Everything worked outJeanie really took care of me today, and everything went really well! Jeanie helped me with the technical stuff and got it done. Thank you so much
Saving Time and MoneyShayda did everything we asked her to do and got it spot on. Her service was fantastic and she saved my father and I some time! I just want to say thank you thank you thank you!
Good WorkI am really satisfied with the customer service and the actual service eGumball is providing me! Thanks!
100%Leslie was really the most helpful representative I have spoken to at eGumball. She eased my concerns and reassured me. I called in not knowledgeable enough about optimization and ended the phone call understanding the difference between organic results vs. map results. Happy to learn new terminology and more about the services.
Happy customerAshley deserves to be rated a 10 for her excellent customer service! She helped me with the keyword search process and was thorough with her answers which was so helpful. Thank you Ashley
So far so goodTemeca made the set up process easy. She helped me verify my Google Bing and Apple pages and was friendly too! Thank you
Thank youShayda keep doing what you are doing! I am so happy I got to work with Shayda today. She was very informative and made me aware of all the clean up egumball will do for me online. I sent her my brochure so her and I could come up with the best keywords for my business.
Great Job AlexAlex called me today and helped me with my account set up and answered all my questions. Everything went pretty smooth and I am happy the way things are moving along.
Miracles HappenAshley was exactly the person I needed to speak with to calm down. She was a sweet heart and soothed my pain! I feel empowered and more in control of my Google presence. Thank you Ashley for making this all possible.
Leslie is great to work withLeslie showed me everything eGumball is doing for me. This is all new to me and I learned a lot. So far so good! Also I am glad the team is correcting the listings that have me listed wrong. Thanks eGumball
Happy camperI learned so much about optimization on my phone call today with Jeanie! She was very patient and awesome!
Big thanks to GloriaGloria is so friendly and helpful. She was awesome and got me set up with Google. It was great that she walked me through the process too!
Very patient teamThe eGumball team is very patient and informative. Traci got my password all straightened out and did an excellent job at walking me through my control panel.
Thank you Traci for all your help todayTraci's personality and tone was wonderful today. She helped me use the dashboard and explained everything! thank you
Great website helpChrista and I had a really good phone call. She helped me set up my website and was real patient while I was learning. She answered all my questions pretty well so everything went smoothly.
Guided every step of the wayThe control panel is user friendly and it helps that you are guided through it the entire way. Thank you Christa for all your help toady and helping me complete the steps.
Thank you JeanieJeanie does a great job and she is very personable and helpful! I appreciate the technical skills to enhance my presence on the internet. I need help in this area, I know I do. Jeanie helped me understand Google listings better and to clean things up. She shared with me the Silver plan and I signed up for it. I am looking forward to being able to see what you all are actually doing to enhance my business. Also looking forward to the video help and Apple enhancement! Thanks !
Thank you AshleyAshley gets it done right before your eyes! Everything I had questions on she was able to answer right then and there. Very professional and great at multitasking. She exceeded my expectations, thank you so much!
Mary you did greatMary was a 10 on the phone. Great phone skills and etiquette! Mary got me verified with Google Apple and Bing. She set it up and helped me with everything. She also helped me save my Google account. Thank you Mary
Easy and straight to the pointChrista has got a good demeanor and gets straight to the point. I am happy with the customer service she provided on today's phone call. She helped me access my site and walked me through how to make changes and what to look at. Great customer service today!
WowWhat a nice easy comfortable experience today on the phone with Lynne. I learned so much and now I have a good solid understanding of how this exposure works. It takes some one to be top level customer service to get a high rate and Lynne has it all! 5/5 stars
Christa is the bestSo happy we finally got around state farm blocking on my site. Christa really showed me how this all works and taught me how to update and change things on my control panel. She is very personable and I would hire her!
Thank youThanks Traci for helping me download pics and helping me learn all the features. I would definitely rate Traci the highest score! She was so patient and pointed me in the right direction.
Lynne is a great rep to work withJust finished working with Lynn. She was very professional, friendly, understanding and helpful. She did you proud!
Satisfied!Temeca was 125% helpful! I was helped with my Apple and Microsoft numbers and were able to get so much completed in one phone call. So happy to finally be online , Thank you egumball
The whole process is easyEgumball has great representatives to work with. Jeanie in particular was very very good. So easy to work with and was able to get my address corrected on Google. Jeanie deserves a really good rating
Thank you so much TraciTraci was very energetic and willing to help me with every crazy question I had. She redirected the question really easily so we could both be on the same page and answered it in ways I could understand. I don't know much about computer stuff and terms and she made me feel just right. I learned a lot of Traci and I am really happy I was able to work with such a wonderful representative.
Thank You TemecaeGumball's rep Temeca was all around very helpful. She was able to establish our domain name and get it so that It does not link to another website. I rate her as high as it could be!
Thank you so much TraciTraci was so patient and so helpful. She went above and beyond then what she had to do today. She did a lot of extra work and I am so appreciative! It was nice to work with someone that guides you step by step.
eGumball goes the extra mileTemeca is super ! She was kind enough to get me in contact with a Google representative to get my Google listings verified. She even went above and beyond and verified another one location for me. I am really happy that she got this all squared away.
Learning so much!The team is extremely thorough and helpful. Lynne especially was fantastic! She explained how some old established information from the previous owner was going to be updated online with my new information. I learned how info will be transitioned and other things that are a part of optimization. Thank you Lynne
Everything is moving in the right directionEverything is going as promised. It does take some time to complete things but the team has been terrific and Temeca responded to all my request.
Good WorkI am very pleased with the service and personal attention I have received! 5 stars!!! Jeanie is fantastic:) She and all of the people I have dealt with have been all I could hope for to help grow. Keep up the good work!!
Jeanie resolved everything on my accountI called in with three little issues and Jeanie knocked them out one by one. She got all my needs taken care of professionally. I love that everything was resolved in one phone call. Big thanks to Jeanie!
Best company to work withAlex helped me tremendously. She was very good with explaining everything in detail. I had no idea what to expect when signing up and Alex made me feel comfortable and knowledgeable about everything she was doing on my account. She made corrections to information online and cleared up so much for me. Thank you Alex
Braulio is wonderful!He is wonderful. I am excited that he is going to help me out with keywords and getting my internet searches better. He even detected some information online that was conflicting with my business information that I just never knew was effecting my internet presence. So happy he is going to clean it all up!
Super helpfulAshley is helpful and very articulate. She helped me get going on the control panel which helped me learn so much today!
HelpfulGood good good service from Mary. She helped me with the codes from Apple, Bing and Google. She gave me all the information I needed and guided me in the right direction.
Traci thank youTraci is a very sweet lady. She walked me through my control panel and got me to the critical points. I know now how to make key changes and updates to the page. She did a great job teaching me!
AmazingChrista did everything she could do to help me understand. She made me feel that it wasn't an imposition in any way and welcomed helping me with the website and any other question regarding my egumball account. She was so patient with me as I am not computer savvy. I appreciate all the help I received today from Christa, big thanks!
Thank you GloriaGloria helped me literally with everything I needed. She did a good job helping me with Google Apple and Bing maps. So far everything is easy and smooth
Alex saved the dayI was happy to hear from Alex today! She brought some things up to my attention that I did not know was out there online and she assured me she would fix it. I am happy she is going to fix the wrong information online and take good care of my business.
Temeca helped me get access to my Google pageI rate Temeca 5 stars because she was able to get me inside of our Google site. I needed permission to get inside of our Google page and Temeca helped me! I am happy that I now have access to respond to my reviews. Thank you so much Temeca
Jeanie made things simple for meI learned how information is relayed on Google thanks to Jeanie's help today. She also helped me change my business name and changed some photos. The phone went really great and she was just so helpful
It's the little thingsAlex is really incredible. She took all the info that she found online and went over all the little details. The phone call went really well and I appreciate all the help.
Thank you to everyoneEveryone at eGumball is so nice and informative. Gloria helped me verify Bing and Apple maps and it was so easy and simple. Thank you
Good walk throughPhone call went good today and I learned a lot! Jesus showed me how to use the dashboard where I can see all the traffic and how many people are checking my website. I took good notes so I could log in myself and use the dashboard at anytime. Thank you Jesus for your help today
eGumball really helpsLeslie helped me understand everything eGumball is doing for me. She walked me through my entire control panel which was so helpful and easy. I am satisfied with all the help I have received!
Big thanks to AshleyThank you Ashley for answering all my questions today! You were so helpful and kind. I learned a lot and I can say I am really happy with the customer service here at eGumball.
Traci Thank YouI really like working with eGumball and I don't ever want to loose you guys! Traci is my go to person who works really hard on my account and she is simply the best! Thank you for all the help!
Thanks for the upgradeI really liked working with Ashley today. I have been a customer of eGumball for many years and Ashley reviewed services with me and got me from bronze package to silver for more service. I am one happy customer!
Wake up callAshley woke me up to all of the things eGumball is doing for me. She refined everything and made it better! With all the information I learned today I am more aware of all the services I am getting. I am not so quick on the computer and Ashley was super patient with me while being personable too! Thank you Ashley
Thank you ChristinaChristina in the activations department got all my pin codes in for my listings and made the process very fast and smoothly! There is so much to the marketing process and I am up for it! The entire eGumball team is great!
Happy to be backI am so happy with your services! I had lost eGumball's phone number and I found it and called Jesus and it was all meant to be! He helped me re establish the service and everything got set up at the right time! It is good to be back!
eGumball takes care of businessChristina, Ashley and Christa are all top notch! I am really impressed with what eGumball offers and their service team! They are doing it right and take care of my business.
Thank you Braulio!Braulio was really good and patient with us. Learned how the company works and what we need to have as our keywords. Also Braulio knew some things about photography which was a plus!
GREAT WORK JEANIEWhen I talked with Jeanie, I was surprised that the first person that I came into contact with was able to help me and that I COULD UNDERSTAND her English. It was refreshing so I asked several questions first. She had answers for all of them and was quick to pull up my information too. After she explained what services were being provided, I felt a LOT better about the $ that I was paying. I thanked her kindly and even asked about the cost of adding another site to be eGumballed (eGummballed…that sounds funny) THANK YOU THANK YOU JEANIE FOR BEING AMAZING!
GREAT WORK JEANIEWhen I talked with Jeanie, I was surprised that the first person that I came into contact with was able to help me and that I COULD UNDERSTAND her English. It was refreshing so I asked several questions first. She had answers for all of them and was quick to pull up my information too. After she explained what services were being provided, I felt a LOT better about the $ that I was paying. I thanked her kindly and even asked about the cost of adding another site to be eGumballed (eGummballed…that sounds funny) THANK YOU THANK YOU JEANIE FOR BEING AMAZING!
Best serviceYou know I have been in business for 27 years and this was probably the most informative patient and just really nice business experience that I have ever had! Everything that Ashley told me today I never knew before. I learned so so much about everything I have access to and how it all works. Ashley even created an icon where my customers can click on it and it takes my customers to leave me a review. Best customer service experience I have ever had!
Step by StepThank you Christina for being extremely helpful and bubbly! It helped that you explained the posted card and the entire verification process. Thank you!
Great websiteJeanie was able to communicate every single thing with us and it was very helpful. She helped us change the template of our site and we learned that there were additional features on the site that we could take advantage of. We really like being able to add the web links to all our social media pages and having a place for our customers to leave a review. Good Work!
Best experience with eGumballMy experience with eGumball has been awesome. They have done so much work for me in the back end. I had a rare situation with my Google page where I had two verified pages. Without eGumball I wouldn’t have been able to clean that up. They were efficient and saved me time and money. Godaddy created a Google plus verified page that I had no access to. With Mary’s help and communication with Google and Mary’s communication with Godaddy she was able to merge the Google listings and it worked! I appreciate Mary’s help! 6/5 stars!
Everything is simple, I love itI love that Jeanie kept it SIMPLE. Communication is great with eGumball and everyone there has been informative, responsive and overall has saved me time. Thanks
Thank you Paul for your billing helpeGumball has a very good service and Paul was so friendly and was able to help resolve my billing. Thanks for your help!
Bing Apple GoogleMy experience with eGumball has been excellent. My rep Mary was very laid back and accomodating. We were able to get Bing Apple and Google verified. Mary walked me through the listings and let me know she could customize the pages with photos or anything we want. So far very good interactions with the team.
Thank youI have learned a lot with Jeanie's help. Jeanie really knows her stuff! I do not know much about the internet and she has been very sweet and very patient with me. She is terrific to work with and I highly recommend you work with her! VERY HELPFUL
Great Great service from JeanieJeanie is the most professional person at eGumball. She literally explained my entire account and now I understand everything 100%. I know how things work now because she was so detailed. She was extremely patient and turned everything around for me!
Easiest Company To Work With!!!!eGumball is the EASIEST company to work with! The website is so easy to use as well ! Jeanie is so wonderful she got the Doc and I to all be on the same page and she explained the whole process in a way that each of us could understand. I also learned the my Google Plus page is pretty easy to use and our happy customers can leave an easy review on that page. The best part of eGumball is that all my questions are answered right away! You get a point of contact! eGumball answers the phone immediately! And also personable reps to work with! I have had such a great experience and I am truly excited about working with eGumball as they have made everything so simple for us. Thank you so much Jeanie and eGumball!
Best Internet Marketing Company I Have Ever Worked WithI have been working with internet marketing companies in the last 15 years and eGumball is the only company that has actually serviced my account. eGumball provides tons of service and more then I ever received in 15 years! I am so excited about this company and the people that I have talked to! Everyone is fantastic and have explained everything to me. I will def recommend eGumball to all my business owner friends. Aarionna is so wonderful and such a great listener. She explained how things work and the team really wants to you make sure you understand everything and I mean everything. I love that eGumball answers their phone every time I call and if I leave a message I will always get a call back within the next 15 minutes. Its a great company! Great service and team!
Shayda got the ball rollinShayda was very clear and concise. She was interested in what I had to say and very astute and got the ball rollin! I was happy to also learn that I get an additional set of keywords and Shayda would be correcting errors found online.
Thank you so much ShaydaShayda did really good and I was impressed at how patient she was. She informed me that she would be able to fix all my addresses online and everything. I liked that she was patient and and answered all my questions.
Thank you Christa for helping me todaytrust eGumball because they showed me the work they are doing for me. I worked with Christa who was really helpful and had lots of patience for a customer like me who is not good with computers. She helped me get access to my stuff and showed me how to upload photos to my site. Thank you for helping me Christa
Great work TemecaTemeca is excellent and couldn't have been better! She is really nice and understood everything that I need. I have nothing but good things to say about her customer service. I learned there is a lot of different departments working and giving my account attention. Thank you for being very responsive Temeca!
Good Internet helpI learned some things about the internet today with Braulio. He was so patient and kind and not irritated. He totally understood me and my questions. I really liked the customer service he provided it was very much appreciated!
I am on the front page of Google!Good Job eGumball I am so happy that you have me on the front page under my most important services I offer! Braulio did such a good job in customer service helping me with my account today. Good job Good job Good Job!
Thanks for the educationAshley was a 2O on a scale of 1-10! She was so awesome and patient! She helped us get well known on the internet and was courteous and professional. She even educated me on the process so I am aware of the next steps that are to come.
EGUMBALL does what they say they will do!I was pleasantly surprised to find that what they say they would do, they did! and Elaine you get a Gold Star for good service!
Great service eGumballSam really helped me out today! He was so professional and reasonable and diligent. I had something sudden happen with my business and Sam did a fantastic job and was so sensitive to my situation. I appreciate him and he did amazing. eGumball provides a great service and has a great team of professionals.
Thank you LeslieAfter working with Leslie at eGumball I felt like I was speaking to a friend who was very knowledgeable. The work is in progress and I am happy that I am out there on the internet. Thanks eGumball for correcting my business name and covering my business in all the areas around me.
Really Good Service CallI went over the entire service with Ashley and I learned more than ever on this phone call. There is so many features I have on the back end of my website where I can see traffic coming in. If I had a question she answered and helped me understand! The phone call went really good and Ashley deserves the highest rating
Really Good Service CallI went over the entire service with Ashley and I learned more than ever on this phone call. There is so many features I have on the back end of my website where I can see traffic coming in. If I had a question she answered and helped me understand! The phone call went really good and Ashley deserves the highest rating
Good customer servicePaul understands and is a great listener. He helped me resolve my account today! THANK YOU
Great follow upAshley was very thorough in the sales process. She explained how the procedure works and most importantly she was very responsive regarding follow up! Thank you !
Great work MaryMary is wonderful. She is very understanding of my lack of knowledge of the internet. She explained the different webpages of Google Bing and Apple and verified them patiently. She helped me feel more knowledgeable of how this all works and it was great.
Team work!Paul will bend over backwards to help you. He was very helpful and got my account straightened out! Also Braulio in customer service was patient and helpful too. Thank you helpful eGumball
Love eGumball serviceeGumball has been very beneficial to us! Our rep Aleyce is wonderful! She couldn't have been more helpful, more patient and more kind.
RankingeGumball keeps my listing, in the rankings, along with my competitors. This service is more of a reminder of the importance of getting more Google reviews to help our listing even more, and Jeanie sent me an updated link to email to my customers. Jeanie is personable, knowledgeable, and helpful.! I had a friend who has a nice web site but had to much other stuff interfering with his listing with Google, I wanted his business to do better, so I referred him to EGumball.
Beyond helpfulI just want to say Traci was FABULOUS! I am not computer savvy and she helped me with every single thing. I learned how to copy and past and f5 to refresh my screen and how to add and change information on my website. She even went outside the box and helped me with my business instagram page and facebook page to make it more friendly. Ready or not we went in and did it all together. Thank you Traci, I rate you a 10!!
Thank you PaulPaul he is the only I would talk to here at eGumball. He actually listened and understood where I was coming from. I would do business with Paul at anytime! Thanks for the great customer service!
Thank you AshleyAshley was excellent. She began explaining what the process that e-gumball was doing to improve search engine rankings for our business.She said that e gumball primarily works with google..we ended up changing some key words and she showed me a video that had been done I hadn't seen that was on you tube.She told me I could send her new photos for a slideshow. I am much more comfortable with keeping gumball services and know that I can call Ashley if I have any further questions. Thank you Ashley
Big ImprovementTraci's help has been excellent. She really walked me through my entire site and drop down features. We changed a couple of things and I learned almost everything. I love the service as its done a big improvement on my business
Good WorkI have learned what the program is doing for me as its not a mystery anymore. Ashley was really excellent! She's a fast talker and showed me a lot and has me motivated! Thank you
Leads are comingJeanie is really good at doing her job. Jeanie took the initiative to fix our old phone number and now we are getting leads from our site. Thank you e Gumball
Thank you JeanieI completely learned new things and Jeanie really helped me feel secure with our internet marketing. She has been fabulous to work with.
Helpful teamI received so much help with my info online, website and Google listing. I even figured out a few things inside of my control panel that helped me understand a lot. Ashley is very helpful
Moving on up!I saw that I have gone up the ranks with you guys and that made me really happy. Christa showed me extra things that I had with you all that I wasn't taking advantage of. I have so much with eGumball and it's great!
I am here to stayI am working with Sam and Jesus and they are professional and great. It is very rare in the service industry to have representatives with tremendous patience. These two have worked hard on our campaign and I re signed with them for another year!
Love my websiteChrista has literally helped me with everything on the website. I couldn't be more pleased. I learned that I can change a lot of things online and other things I cant.
ThankfulTraci and Mary are two awesome employees. Both of those girls did quite a bit for me and took care of all the things that needed attention. Mary took care of getting apple done and posting things online and even helping get access to my Google +. They guided me through everything and really went above and beyond. Thank you Mary and Traci
Work with SamThank you Sam for all your help in billing today! You deserve a raise for great customer service!
Great help with my Google pageJeanie made things real simple and had great suggestions based on her Knowledge. She helped me with getting Google reviews on my Google page which was so helpful. Thank you Jeanie and eGumball
Amazing Clean Up!!!Great help with our internet mess! eGumball is the very first company who showed advancement forward. We worked with past companies and they created more of a mess. eGumball cleaned it and fixed it and now my wife and I no longer see the wrong phone number online. It has all been taken care of by eGumball and we are really really happy. You guys are giving us a positive note to start the new year! Big thanks to you!
My Google trust score improvedeGumball cleaned my business identity online and improved my trust score with Google. Everyone at eGumball is intelligent and very professional. I am impressed with the customer service quality.
Keep it upThank you Sam for helping me set up the renewal. Overall I am happy to work with eGumball again.Keep up the good work
Jay saved the dayWow Jay was amazing! He helped me on many many things. One of the absolute things he helped me with was explaining how we are listed online and how Google is looking at our information. I will never look at Google the same way again! He took his time and was the only representative that really explained everything so that I understand. He deserves a raise and 10 stars!!!
Christa is very helpfuleGumball created my first website ever! I got everything I needed with the help of Christa. She was very very good and thorough. Christa had a lot patience with me because I am not good with computers. She taught me a lot, thank you Christa!
Temeca made the process easyVery pleased with the level of customer service. Good phone call and easy process with Temeca's help!
Aleyce saved me timeThank you Aleyce for helping me find my Google page , gmail and password. You really did wonderful and saved me time
Thank you MaryEgumball is doing a good job staying up with my account and keeping everything updated! Mary did a great job helping me with a Google listing that was 5 years old and is taking care of cleaning that up. Thanks for the good job
More than patient!eGumball's team is more than patient. I am so far very pleased with the service provided. Christa was very helpful with my website and ran us through the entire page and how to make changes on it.
I liked working with PaulPaul is very courteous and good! I really like eGumball's customer service and Paul cleared up everything for me with billing.
Perfect customer servicePerfect customer service from Leslie. She is very knowledgeable about Google and other things out side of Google. I like that when I asked questions she answered them all up front and honest. It has been a huge learning experience about Google and I appreciate that customer service is helps educate me without dumbing it down
Gracias JesusI had a great conversation with Jesus. He really resolved all my concerns and explained everything in detail so that I can understand. Happy to have worked with him!
I found myself onlineChris helped me find my hotel rates and helped me locate so many things online. That's exactly what I needed!
Patience is the keyLeslie is very good and patient with all my questions. I did learn so many things about how I am showing and that my old information is still online. This service takes patience and time but I am learning more and more!
Great quality controlMarco was so pleasant and very helpful. The conversation with Marco was in depth! He also found a lot of old information related to my biz name and address and took care of that. Great quality control and thank you for answering all my questions!
Leslie helped me so muchI want to thank Ms. Leslie for giving me the opportunity to get to know who eGumball is and what they are doing for me. Her customer service was excellent and she really helped me with my mess online. She wanted to help me and she worked really hard. THANK YOU
Customer service is excellentExcellent customer service from Traci! Walked me through my control panel and showed me how to see my stats and change cities and zip codes. All questions were answered and I really liked that. Thanks for all your help Traci
The service works!Sam was very smooth. I am very pleased with eGumball as I have already started to get phone calls from people that have found us online.
Thank you for being helpfulGreat team and great suggestions! Ashley was quite good and helped me with changes to my site. The initial process is easy so far and the conversations with Ashley have been really helpful. 5/5
Jeanie is the bestJeanie's customer service is fantastic! She was proactive, professional and pleasant to work with! She even laughed at my jokes! Thank you eGumball for being the best!
Website adviceLynne has been very helpful and good with my website. She has been working with my web builder and everything looks good! Great website advice!
I learned so much todayI learned all of it today with the help of Chris. He was wonderful and showed me how to get to my webpage and how to use some features on it. I am not very tech savvy and he was patient and helpful.
Business is doing goodPeople are looking at my site and business is doing well thanks to eGumball! Sam got me an amazing deal with a prepaid account and explained all the benefits of doing it that way. He was really informative and friendly. Thank you!
EGUMBALL is AwesomeI love eGumball, you guys are awesome! Ashley hooked me up with a free upgrade which included an apple listing and double the citations. I am really excited about this!
Good customer service LeslieI did not know my internet information was in bad shape until I spoke with Leslie. eGumball caught this all on time and has a solution. I learned about Google and my Google listing and it all went good!
Thank you LeslieLeslie was very very good. She helped me out a lot today! I like that she is efficient and is great to work with. I am always satisfied with the egumball service, they provide really good work.
Thanks for the optimizationChris Mondragon was very helpful with resetting my password and helping me with website settings. I was very pleased as he helped optimize my site and upload pictures. It was a very good conversation and helpful!
eGumball is such a great company!eGumball is always so responsive and helping. Jeanie especially is so thoughtful and helped lead me through the process. I learned that it takes time before certain work makes it somewhere. Since I have been working with you all I have come to trust you and I appreciate how you all have been so helpful.
Great Google listing helpThank you Jesus for servicing my account. You really helped me a lot with my Google business listing and showed me how I can customize it.
Customer service is awesomeI would rate Traci highly, 5 stars. She helped with our photos. She told me about My Service Profile and sent me the link to it. She told me that how to view our Google Plus page and that I need to be logged into my gmail account before I can do so. I learned about some of the areas that I can complete in our Control Panel. I liked that she called me on the phone so thank you Traci!
Thanks for working hardJesus explained some things on my account that I was not knowledgeable about before. He helped me understand and made some great suggestions on getting Google reviews. He works very hard ! Thanks
Easy walk throughThank you for helping me take control of my own control panel. Chris was great and really showed me how to use it and showed me how to add in some important information. Thanks for the easy walk through
TRACI IS THE BEST!Traci is so very good! She really helped me out a lot and has given me the confidence to do more on the computer. She is very knowledgeable and this overall has been a big learning experience. She exhibited real patience with me and not many people can do that. I want to rate her service the highest because she did excellent! eGumball is 10 stars!
I have so much business now!Sam is a valued member of the eGumball team. He is pretty amazing! He took care of me and made me feel a whole lot better! Y'all are doing a fine job bringing in business during my winter and summer season. My hot tubs division is kick'in butt and you guys helped me make that happen! I am so impressed with the web page and I appreciate what y'all are doing. I definitely recommend eGumball! It really works!
Best customer service with AarionnaExcellent service from Aarionna. Thank you so much for walking me through the whole thing today. You cleared so much up for me and I learned a lot today. Happy to know how this all works. Very very helpful!
Thanks for getting me more Sam!Sam moved me up to the next level of coverage! Everything has been going extremely well! Great service!
Customer service has been so helpful!Thanks to Jeanie I am learning more and more about how the process works. I get why this takes a while because eGumball is cleaning up my business information online. This is all new to me but Jeanie is very patient and great! I most definitely rate Jeanie's customer service 5 out of 5 stars!
Thank you eGumballThank you so much Sam for your help on this. Overall I had a great experience working with you and would definitely recommend your company based on the customer service you provided!
Love my websiteChris did a beautiful job today.I love the website it looks great and very professional. The pictures on my website are awesome!
Thank you Jeanie!Jeanie was great! She navigated me through the website and helped me change a couple things on my site. Her customer service was excellent! I learned a few things a long the way! Thank you so much Jeanie
Excellent Service SamSam was excellent ! He couldn't have been more helpful and polite! Great personality and excellent to work with. He was easy to get through!
Customer service is very goodSam was very helpful and informative. When I need customer service, eGumball is very good and helpful. Thank you Sam and team!
eGumball gets my phone ringing!I am so happy with eGumball services. Just a couple days ago I got a client off my website that eGumball made me! I get compliments and business from my website all the time. Sam at eGumball is great ! I just signed for another year and I am happy! 5 Stars!
Thanks Leslie for all your helpI am learning so that's a good sign. Leslie was very helpful and showed me what is going on. I now have a better understanding of the service
Thank you for step by step helpJeanie was very delightful to work with and extremely helpful. She helped illustrate what eGumball is doing for me and walked me through how this all works.
Aleyce is FANTASTICWow Aleyce is fantastic. I love that she answered the phone every time I called which is so important to me. She is so intelligent and knows exactly what she is doing through our unique difficult situation online. Her work has been fantastic and I also like that she was able to explain everything she fixed.
Thank you TraciTraci is really good! I am very happy! She went through the whole set up with me. Thank you so much for all your help.
Traci is greatTraci was great and very helpful today. She walked me through services provided and helped me adjust the size of my logo image. THANK YOU
Great service teamJesus was so great! He explained so much and helped us enhance our online presence on Google. Great tips and advice on things we could do on our end.
Local listing helpMary's customer service was fantastic! She is terrific! So helpful with my local listings.
Great all across the boardChrista is 5 stars all across the board! She took care of me and everything fairly well. I did not have any problems understanding the website walk through Thank you!
Excited to work with eGumballI have never done anything like this before and I am so excited. I am happy to have worked with Leslie because she was so patient and showed me that eGumball is actually correcting my online information. I understood that I will need to wait to get all my names corrected online but I am thankful eGumball is doing it.
GreatShayda is very efficient and knowledgeable. She updated me where the info stands and gave me great website advice on changing the phone number format to make it Google compliant.
Customer service is greatChrista was great in service today. I learned several things about the control panel on how to plug in all my information so I get the best exposure. She is very knowledgeable and never stuttered when I asked her questions. Thanks Christa for answering them all!
Mary is great to work withThank you Mary for being helpful! We set up Bing Apple maps and a Google listing. We reviewed my panel thoroughly overall got so much done!
Great service callI am so pleased with Jesus! He was so easy to talk to given that I am not internet savvy. #1 Patient #2 He knew exactly what he was talking about and was able to navigate me through the web and show me. #3 His attitude was so positive and polite
Great keyword set upShayda was so helpful with keyword set up and doing research on my old business name and addresses for clean up. She even got me setup with a free website. Thank you!
Good Quality ControlI really don't like it, I LOVE IT! Shayda was so helpful! She walked me through the keyword process and quality control. Thank you for all your help Shayda
Keyword specialistExcellent customer service with Christina! She gave me great website and keyword advice and was able to expedite my account to the next department to complete set up.
Positive experienceThank you Luis for being attentive and having a great attitude that was so positive. I really like that while working with Luis he was aware of all the changes I wanted made and did them. Perfect service!
My internet marketing is goodMary made life simple! She got me all set up for Microsoft and Google ! She is good at what she does, I was really happy to work with her.
Best EGUMBALL serviceThe lady Leslie deserves a gold metal. She is so unbelievable I swear. I am not computer savvy and she was so patient with me. I literally did not know what I was doing and she really helped me!
Thank you for going the extra mileLuis went the extra mile! I ran into some glitches that he was able to correct and even gave me a free month! He did not panic and kept me sane and was over all great. Everything is finally on the right track!
Great set upMary did a perfect job helping me set up my mapping for Google and all the search engines. This was the purpose of me getting on board and she was such a big help. Happy to have worked with her for a couple of weeks!
Aleyce was great !Aleyce made sure she asked detailed questions in order to place our Google listing in the right location. Our business location is a bit tricky because we are in a shopping center and she understood exactly where we were. She was great at walking me through what I needed to do and was great with follow up.
Leslie is the bestLeslie is one of the best representatives I have worked with at eGumball. She helped me figure out why my location was wrong online and solved my problem. She was patient and explained what she did about it and now things are moving forward.
LUIS is great!Luis helped us finish validate our Google account. He even uploaded a video and set us up with two other accounts on Apple and Bing. I really liked that he was efficient and friendly and understood the problem right away! 6/5 stars!
Thank you LeslieeGumball is lucky to have Leslie! She is very knowledgeable and walked me through so much! After speaking with her I felt good about the service and now I have a much better idea on how this all works.
Thank you AshleyFantastic learning experience. Ashley was very detailed and resolved so much for me. Thank you
HelpfulThank you Leslie for helping me understand how everything works. Your customer service was perfect and I better understand the status of my account
Jesus helped me reconnectJesus helped me reconnect. He upgraded my service providing more for a little less money which made me happy! I learned that something's on Google changed and I was able to make the necessary changes with Jesus. Thank you
Ashley saved the dayAshley did an excellent job putting up with what I had to say. She is so polite and informative and really showed good customer service skills
Easy to work withIts always easy to reach you guys! Chris was very good! He provided me with everything that I needed and explained in detail what it takes to get the placement on Google. So helpful, 5/5 stars!
Aarionna is the best!Aarionna is such a great customer service representative. I called in with so many questions about my business relocating and she resolved everything. She cleared it all up for me in no time and it was the best service! Thank you Aarionna
Good Good GoodI am very pleased with everything Aarionna showed me today. I learned so much about the process and what it takes to get exposure. Good call!
Everything is better now that I am with eGumballExcellent customer service! Aleyce completed so much today on my account and was able to complete all my Google info. Her service was overall excellent!
Very good teamVery good team! Shayda was able to verify all our info for the website and also for directing traffic to us. eGumball found information online that was not current and I was able to clarify everything with them. Thank you
Thank you for going above and beyond!I had such a great customer service experience with Aleyce. She really went above and beyond with my social media accounts and local listings. I love that she took the extra steps to help me figure out something that I was having trouble with online. She is so great! I loved working with her.
Good work!Shayda was excellent. She explained everything to me and the whole phone was awesome! She was able to answer all my questions and let me discuss a few things myself. Two thumbs up!
Mary is so helpfulMary was wonderful today! I had multiple listings that I have been trying to fix online and she corrected it all for me in just one phone call. I am happy she helped me and got me activated. Good job!
Work with Mary, she is great!Mary is insightful, clear and so helpful on everything. I got a glimpse of everything she was doing on my social business page online. She did so great, definitely 5 out of 5 stars!
Thank you ShaydaShayda was really GOOD! She really helped me out a lot and everything worked out great. I understood everything she went over with me which made things easy. Thanks egumball
EVERYONE at eGumball is greatEveryone at eGumball is so nice! Sam was wonderful and patient and helped me get all my billing straightened out.
I want to share this with the world!everyone at eGumball is outstanding. When I have a good experience with a company I want to share it with the world! Temeca is excellent! She makes me want to shout it out even more! Great team and so helpful!
Easy Set UpChrista is so easy to work with and so helpful. She really did a great job setting up my control panel and Google page. I am really thankful!
Thank youI worked with Christina who helped me with the initial set up. Thanks for all your help
Braulio is greatBraulio was extremely helpful. He really took care of me and fixed my concerns. He answered a lot of questions and showed me how Google works which helped me understand the optimization process.
Fantastic FantasticAleyce is fantastic,awesome and great with follow up! She showed me the program and did exactly what she said she would do. I love doing business with good people that work with me!
Great websiteChrista was excellent! I am so happy that I was able to work with her because she helped me out a lot! She did a great job on the website. I definitely rate her 5 stars!
I am very excitedSo far so good! Chris is extremely knowledgeable! I am so ready to go! He showed me clear direction and helped answer all my questions and dilemmas. He was so great and I am very excited for all this to take off!
Luis saved the dayLuis was just great! He got everything squared away! He set my Bing and Apple as he even got access to my Google business page which was so helpful since I didn't know what I was doing. Thank you Luis! I rate you a 6 out of 5 stars!!!
Good help!Temeca is wonderful to work with! It was a good sign she was from NC! She is so helpful and answered all my questions.
Thank you Chris for helping me so muchChris and I have been working together for about a month! He is dedicated and has helped me out so much! Everything has been working out great thanks to him!
So Easy!Chris is amazing! What an easy learning experience it was on the phone with him today. He is very knowledgeable , courteous and helpful! He really helped clarify a lot of stuff. I couldn't be happier, I absolutely rate him 5 out of 5 stars.
Happy customerThank you Chris for helping me set this all up, so far so good and I have not had any issues. Chris is helping me add photos to my video and Google.
Thank you SamSam is computer smart! He got me through exactly what I needed for me to understand. I am very happy with eGumball services! Every time I have a question and call the 800 number I always get a quick good response. This really works!
Great teamIt was all great, they did fantastic. I learned about the Apple and Bing verification that they set me up for. Thanks Jeanie!
Jeanie was helpfulJeanie helped me understand how Google and My service profile communicate. She reviewed my account thoroughly with me and went over the importance of Google reviews. Thank you
Jesus is so helpful!Jesus was extremely helpful today! He did a lot for me on my website and I really appreciate the time and attention. Thank you so much for all your help
Technical but great!eGumball's rep Alex was fabulous! She got everything technical set up for me and her service was superb. 5/5 stars!
GreatI am so happy with Traci's help! Everything went perfect! She showed me all the different settings inside my control panel and now I understand it all a little bit better.
Great experienceShayda is a wonderful eGumball representative! I appreciate her being so patient with me while I was running around doing other things at the same time. Thanks for helping me with my page and being so wonderful!
Solid Team!Everyone at eGumball is very well trained and articulate. I was particularly impressed with Ashley as she explained everything very clearly and with patience! She was beyond helpful!
Jay you ROCK!Thank you Thank you Jay! You couldn't of been better! You were so helpful with my website in making it mobile friendly! You are the best!
Local listing help!I was impressed with Aleyce today! She is so friendly and knowledgeable and very helpful! We accomplished a lot on the phone today and I appreciate that she was patient. Thank you Aleyce
Aleyce is the best!I wanted to thank Aleyce my rep for an outstanding job on my account. She was so thorough and really worked with me to accurately understand my internet listing. I am excited to be a part of eGumball, Thank you so much!!!!
Great!Marco was so thorough and great. He verified my business information and confirmed keywords today. He explained how the process is going to look like moving forward and it was really helpful!
Excited to open up a new accountJeanie is very good to work with! She is intelligent, very efficient and knowledgeable. This lovely lady set up a new account for me and the entire process was simple. eGumball's service is good!
eGumball is solving all our problems!!!Jeanie is perfect! She was awesome to work with because she helped me with every possible thing on my business! eGumball is solving all our problems! What more can I ask for ? I am a happy camper!
Great customer serviceI am happy with Christa's efficient service today on my website. I called in to request some updates and she took charge and helped me with them. She provided great information so I can make more updates regularly on my website on my own to make changes happen quicker.
Internet WorldThe internet service is complicated however Mary helped me a lot to understand everything! She took her time and answered my questions. Thank you
Out with the old in with the new!I really like that eGumball is taking care of my old business address online. That is exactly why I signed up! Temeca was great and went over all the business information to make sure eGumball will promote the current name address and phone number. No complaints everything is working out well!
I get it !Aarionna eased my fears! She is a great kind professional women who helped me through everything! I am so happy to work with her! I am stoked I got hooked up with eGumball services and now I feel like I things are moving in the right direction because I understand it all ! Thank you Aarionna for being so helpful
Thank you ShaydaI am so indecisive and Shayda has been very patient with me. She has great customer service and I feel she has been so nice and knowledgeable throughout this process. She has deadlines that she needs to meet but is patient with me while I figure things out. The sales rep was also great to work with too!
ExpertsBraulio made me aware of some things online that I did not know about. I had no idea there was another website floating around connected to my business! I appreciate eGumball catching this and showing me. Thank you Braulio for being very nice and courteous!
Big ThanksThank you eGumball team and Traci for all your help. Working with eGumball has been a great learning experience and easy! Traci helped me with Facebook link and also explained how services and control panel worked while be very patient with me.
GREAT team efforteGumball's team has been very good to me! I renewed services again and Sam and Lynne made the whole process smooth and easy. Everything was facilitated more effectively!
So helpfulI appreciate Aleyce for helping me respond to my Google online reviews! She was so responsive and accommodating, I rate her 5 out of 5 stars!
Good workThank you Chris for being excellent. I called in today with tons of questions on my local Maps and he really was helpful. I learned how to add tracking to my site and also was able to add extra keywords I want to rank on. Thanks for all your help
Good workThank you Chris for being excellent. I called in today with tons of questions on my local Maps and he really was helpful. I learned how to add tracking to my site and also was able to add extra keywords I want to rank on. Thanks for all your help
THANK YOU ASHLEYAshley was quite professional and helpful. I am currently satisfied with what she was able to help me with along with the several suggestions she included on our call.
Thank you eGumball teamI am a busy business owner and I really like that eGumball's team is persistent. I may not be able to respond at times but the team makes it possible for later contact. I finally learned how to navigate through the site eGumball made for me. Thank you Jeanie for being very helpful
Happy I signed up!I wish I signed up sooner! eGumball's team has been super responsive and helpful throughout the whole process. Aleyce activated my local listing and answered my silly questions professionally.
Happy customerJeanie was excellent to work with. She was open to every suggestion I had and immediately checked on everything I needed. She catered to my request and Apple maps was an A+ easy process.
Website helpI love that I have different options to make my advertising easier. Great advice and tips on what I can do to improve things on my end. Christa was patient with me and all my questions I had on the website.
Pleased with eGumballI've been pleased with the interest and support of eGumball in setting up a program to help me promote my music and photography. Jay has been most helpful in listening and understanding my situation as a small company with limited funds. I feel we are on the right track now and I'm looking forward to working with you. Danielle has also been very helpful and patient as we talked about the overall possibilities.
Baby steps are good steps!We understand this is all very technical and working on our social media is important because it is the "in" thing these days. Traci was wonderful! She helped us go through the service profile and how to fill in the blanks. We had a lot of questions and she was able to answer them one step at a time. We are taking baby steps right now and looking forward to getting into the deep with our marketing!
Jay resolves!Jay resolved my concerns and put everything in the right place! I felt so comfortable and I understood my eGumball online marketing, Thank you Jay and eGumball
Luis works above and beyondLuis was one of the best representatives I have worked with in customer service. He spent a lot of time with me and went above and beyond. The things he did for me was out of this world and he kept doing more and more! I was literally waiting for him to say he needs to go but he didn’t do that. He worked and worked until he got rid of my home address displayed online and was enthusiastic about it the entire time. Now I don’t have people looking for me at my home address! I have no idea how he did it but KUDOS for Luis and eGumball! That was seriously great!! I gratefully appreciate EGUMBALL!
Thank you LeslieI learned how to access my Google + page and how to see who is seeing us online through my statistics. Leslie had great customer service and was very helpful
EGUMBALL is here for meIts nice to know that you don't have to do this alone. Christa reassured me of this multiple times while I worked with her. I was able to ask plenty of questions and have my questions answered. I learned a lot over one phone call. Thank you
I learned how it all worksAarionna was very helpful today! I really liked that she explained how everything works in a way that I was able to understand. She was patient and very clear when reviewing services with me. I learned so much that I didn't know before about optimization. I feel better after understanding how it all works on my account.
The Activations team is easy to work withThe whole activation process was very easy. Working with Mary was great! She was so sweet and thorough and we were able to activate three big local listings.
Great Google plus helpI was immediately set up with my Google plus and the rep I worked with was amazing! She was so helpful and answered all my questions.
Chris made the whole process easy!I am so happy that I worked with Chris today on my eGumball account. He was really good and knew what he was doing! I had so many questions about our website and as a person who knows nothing about the computer or internet I actually understood everything he was saying. Chris made it very easy for me, thank you so much!
I appreciate SamI just want to express how much I appreciate Sam. He helped me out tremendously with late fees because I was so sick for three weeks. He was sensitive and got me right on track! Thank you eGumball for taking care of me!
Good serviceJeanie resolved my video and was so helpful and friendly! Thank you for good service!
Maps listingsGoogle Bing and Apple were easy to do! Mary did wonderful verifying all my pages in one phone call!
Team workChris really understood what I was asking and was able to deliver. I wanted more reporting and tracking and that is what I received. He was great! I learned where to apply my tracking script on my website and received great advice
New customerThank you for doing what you do! Everything is working out great so far and Braulio did great verifying my business information and being patient. I got all my questions answered and some tips to make changes on my website.
Friendly TeamThank you Sam for taking care of me and being so nice! Great billing team!
Learned about Google MapsI learned about Google maps optimization today with Jeanie! She was great and helped me upgrade my account.She provided me with good information and was very helpful!
It works!Leslie talked me into staying on board for another 6 months! I don't usually call in to check up on my online marketing but once I saw that its working I have to stay. Leslie was so polite and informative and overall great!
Traci is great!Traci walked me through my entire control panel very patiently. That was so helpful because I had lot and lots of questions. It was good to set up everything and understand it.
My maps listings are completed!I got all set up today with Google premium, Apple maps and Bing maps. Thank you Mary for getting it all done!
eGumball has accomplished a lot for me !Ashley was fantastic! I had questions about different things and she helped me right then and there. She corrected things that I requested and overall got everything up and running. The whole eGumball team has been great and have accomplished a lot!
Thank you MaryThanks eGumball for being good! Mary helped me get all accounts verified and made the process easy to set up. She answered all my questions and so far everyone's been helpful!
eGumball thanksThank you Christina for being very detailed and showing me everything I need to know and understand. This is all new to me so it was helpful to have eGumball walk me through all features of my control panel. The entire phone call was great!
Customer service is greatLynne explained how the whole system works. It was great to learn that there was a lot of inconsistent information about my business online that made my online marketing perform differently in the maps. Thanks Lynne for great customer service
FantasticI got exactly what I need from your service, Great help! I received good customer service from Traci today! She helped me fill out the information in my control panel and answered all my questions.
Great work MaryI got all set up today with Google premium, Apple maps and Bing maps. Thank you Mary for getting it all done!
Thanks for all your helpI called in because I wanted to get more traffic when people searched for air conditioning. Leslie was able to help me change my keywords to cater to air conditioning. I appreciated her showing me my Google stats and other information! Thanks
Glad to see progressLeslie was great! She fixed my Google marker on Google maps and I saw that I have a better position online! Glad to see progress!
HelpfulThank you Braulio for being good and very helpful! I was helped with keywords on Google and Braulio offered great advice!
Thanks for the easy Google set upeGumball is in good shape to have a good worker like Mary. She is so friendly and knowledgeable! Thanks for setting up my Google listing and making it easy!
Good workBraulio was great help today! He detected 3 separate Google listings that I have never seen before. I am only suppose to have one local listing so Braulio was going to take care of that for me. I learned great things and set up my keywords!
Helpful TeamThank you Mary for being very attentive to many questions. I am no longer frustrated any more because I fully understand what eGumball is doing for my business. Helpful team and I have learned a lot so far!
eGumball made it happenI called in and spoke with Leslie. I told her exactly what I wanted and she did it in 3 minutes! She made it happen and now I am thrilled! Incredibly kind and professional! I rate her 5 stars and beyond
Good performanceMy experience with eGumball has been great so far! Christina was so informative and cleared everything up for me, now I feel good. Some of my keywords are already performing well and I just started! Thank you
Thanks for the progressI saw my current rankings online and the traffic coming in through my eGumball control panel! Thanks for the progress!
GreatIts great to call in and have eGumball's service team go in depth about everything. I was helped so much by Leslie and she took things further to go above and beyond and sent me an email with the information we discussed on the phone. Thank you for great service
The customer service team is helpfulI called customer service and learned Google features and how to see my website. I like that I can also change my template look on my website and content at any time! Thanks for all that you do
A zillion of questions answeredAwesome awesome awesome help! I asked a zillion of questions and Chris answered all of them. He kept me informed while showing me how to navigate and make changes to the website. Very patient and outstanding service! 5 star rating
New customerThank you Christina for reviewing my dashboard with me and explaining the features. As a new customer it was very helpful to have all my questions answered
Thank you Sam for being sensitive!Sam was awesome! I lost my puppy this weekend in an accident.. Sam cared about my puppy. Sam was attentive to my hard circumstances, great listener, made me feel like he cared about my situation. He was able to work with me based on my hardship and emergency. Great to know that eGumball has such great staff! He made me feel much better, considering what took place. Thank you eGumball!
Mary has good vibesMary was very REAL and not robotic. Usually customer service representatives sound like they are reading from a script but not Mary. She has the personal touch and is very positive. I took notes during my phone call with her because I learned so much! She assured me that my address would not be published because I am a service area business. I appreciate everything we got accomplished today!
GreatGreat service team! Leslie helped me with everything I wanted! She changed my website and business name information and it all went smoothly. Great!
Educational experienceJosh was so responsive! The whole experience was very educational. He turned me on to a number of things that will make a difference to my online marketing.
A good feeling about thisMy intuition and instincts told me nothing appears to be wrong. Temeca was certainly very pleasant to work with and was so informative. She helped me set up my good keywords. I rate her 10 out of 10 stars!
We value eGumballWe value eGumball so much because you folks are amazing and so patient! This service was a gift from to me to my wife and we couldn't be happier. We had a good feeling about your company since the beginning and since working with you, its been a pleasure. Thank you so much for your dedication
Leslie is so helpfulLeslie showed me that I do come up on Google when you search my store. She guided me through how to search on the web because I had been searching the wrong way on Google. Thank you for your patient help Leslie
I am one HAPPY customerGREAT GREAT GREAT! I taught 18 years of customer service at a local college and my gosh Jesus is customer service savvy! Jesus defines the definition of customer service. He went beyond my expectations and more. He showed me where all my business information was registered and that made me happy
eGumball resolves the problemMary was diligent and helped solve the problem! I had a Google address issue and Mary was able to take care of it right away. Now that's great service!
eGumball TeamEverything was fantastic. Thank you Luis for getting Apple Google and Bing done for my business. Every time I call in, I learn a lot of things. It is always a good experience to talk to eGumball team.
Thank youLeslie did a real nice job showing me what your team has been doing for my business. Everything about this is new to me because I have never done online marketing before. I like where this is all going , thank you eGumball
Good TrafficI am staying on board because of Chris's customer service. He showed me so many things and I even saw traffic that was coming through eGumball services. We got everything ready to go! Thanks a bunch
Getting hits on my websiteI am getting hits on my website and that makes me happy! I called in to find out how my online business is performing and Leslie gave me awesome advice on helping me improve my local presence.
Good choice!Thank you Leslie for reviewing my online growth with me. I learned today that there is more of a waiting period for Google to place my business on page 1 but I thank eGumball for helping my business move up!
Great customer serviceWe are moving in the right direction! Leslie helped me re size jpeg files and we are working together to get my past online conflict resolved. She had a nice demeanor and was so helpful and most importantly she listened. Thank you Leslie for your great customer service
Thank you Mary and eGumballThank you Mary for being diligent and very kind while setting up my account. Give her a dollar raise for being professional and friendly and taking of my business.
I am on Google Maps!Everything went extremely well on our phone call today! I received website help and got all my questions answered. I am happy Leslie showed me on the Google Maps too! Leslie deserves the highest rating!
I was helped with everythingThis is all new to me and so far it has been a great learning experience. Traci was very good when going over my entire control panel. She set it all up for me including my keywords. 5 stars!
eGumball CaresGood very good ! I worked with two other online marketing companies in the past and these do not come close to eGumball. eGumball has a great service team that is so helpful! Temeca and I were on the same page today while she helped me set up my keywords. I am glad eGumball cares.
Clear simple answersThank you eGumball for your good customer service. I called in today confused and Leslie cleared it all up for me. She explained how my online marketing worked and answered all my questions and now it makes sense. I know I can call back if I ever need any more questions answered! Thanks
Mary provided great serviceMary was the best in the North South East West! She was awesome help today! We accomplished my Google page and Mary made it very easy. Thank you eGumball!
A great learning experienceI have learned that keeping stable consistent information online is key. I have a much clearer understanding of how my account is looked at by Google and I thank Christa for that. She was very kind and patient and I liked that she was confident with what she was teaching me.
Great servce teamLeslie explained it all! She was so helpful and patient. We went over all the steps that were completed on my account which helped me better understand my optimization. Thank you Leslie for taking care of me
HELPFUL HELPFUL HELPFUL!!I can tell you Josh gave me an EXCELLENT Customer Experience! He was so HELPFUL the other day and gave me great advice !
Wow on Jay's customer service!What a great deal to work with Jay! It was my first experience working with him and let me just say WOW on his customer service! I initially had called in to speak with a specific rep who was not available. He took the call and was more than willing to spend as much time on the line until he was able to resolve everything I needed. He gave me so many answers and even hooked me up with a promotion. He went above and beyond for me and exceeded! I am so happy!!
Great Google + helpJesus helped me so much with Google + and how the platform works! So far everything has taken off in the right direction and I am happy that I was able to work with a great representative!
Happy customerI am a very happy customer! Leslie was able to hook me up with Apple maps and Google Maps. She helped me set up my entire account and with good keywords. Everything is looking pretty good!
Leslie is greatLeslie knew exactly what I was thinking and was able to straighten out my account. She answered all my questions and took care of me.
I got all my questions answeredI get it and understand it now thanks to Leslie! I have a clearer understanding on my control panel and was able get my business information updated and keywords! Thank you so much
Smooth rideTraci made the whole process go smoothly. She showed me everything inside my control panel and how to use it. I am so excited about all of this for my business. I look forward to working with her in the future.
10 STARS!Aleyce is fantastic, polite, efficient and knows how to get the job done! All the verification was completed on the one phone call which included Microsoft, Google and Apple! She is a star
Awesome !!!!Jesus is awesome! He took care of my needs and gave me some good ideas. He helped me map 10 more keywords and I learned that eGumball provides a lot more services that I could add on as I continue to grow my business.
Jesus is helpfulJesus was so helpful today! I learned how to get in and use my control panel and all its features. I also became aware of a tracking script directly provided by eGumball to track my progress. It was great customer service! thanks
eGumball does it all !Thank you for removing and fixing up wrong categories on some online directories that were all over the internet. Jesus especially was patient and so helpful!
Intuition is a great quality!Temeca was intuitive enough to understand what I needed and wanted! She was so wonderful and helpful I can't imagine anyone not connecting with her. She was such a great listener too!
eGumball resolves!Leslie resolved everything! She straightened out all my google pages and now I have a much clearer idea of everything eGumball is doing for me. Thank you so much!
Moving in the right directionChrista helped me with accessing my control panel. I learned about the tracking script eGumball provided for my website and about the different features on my panel. So far everything is going good!
Helpful!It was my first time logging into my control panel and Traci was very good and helpful! I appreciate her calling me and going through the features with me. She was absolutely 5 stars
Thanks eGumballThis is all new to me and so far everyone has been helpful especially Jesus! He logged me into my control panel and walked me through the whole thing. I like that he was detailed and patient and explained all tabs. Thanks
The work was done!eGumball worked through different areas and completed the job! I am very pleased with the results eGumball gave me. They were able to clear all problems online and relieved a lot of pressure. It's great that a business owner can work and go about their day while eGumball does all the difficult work online. I have no negative comments to make just all positives. It takes a while to see results but its worth the wait! I want to thank your company for making all the difference. I would recommend eGumball!
Maps listing helpToday I received good service from Luis! He was able to take care of a online issue I had. Thank you!
Feeling GreatThank you Jesus for showing and explaining a lot about the internet world. I was able to see so many listings online that pertained to my business that were correctly on the web and others that were displayed incorrectly. I didn't know this information before, and after learning how this all works, I felt great.
Friendly SamSam took care of me today! He really helped me with a billing situation while being friendly professional and making the process easy! Loved that this was all done in a quick manner, thank you eGumball
Excellent service teamI learned all the features inside my control panel today from Traci. She was great! She called me today and was so friendly and helpful! I was able to learn also how to upload photos and banners and loved that she ran me through every detail.
Verfication was easy!Aleyce was amazingly patient! I am so happy she is the one who called me to set this up! She is so sweet and nice and was pleasant to work with!
Ashley thank you for all your help!Ashley set up my account and she done a great job! I am tickled to death because we got most of it done! She is very easy to work with and knowledgeable, keep her around!
eGumball Ad ready to goI really liked that Aleyce started from the beginning and explained my eGumball Ad with detail. She was so comfortable with everything she was presenting to me and we even got three pages verified during one single phone call. Thank you for getting this all done for me!
PleasedThank you Christa for showing me how to get into the system and helping me add photos. I was having trouble with a pop up blocker on my end and Christa worked through that and did a great job!
EGUMBALL Works!Luis really guided me through the service to better understand it. I don't know much about the internet or computers and he was very patient. eGumball and its proven method works!
GreatEverything went perfect on the phone call with Luis today. Glad eGumball has Spanish speakers to help me better understand services. He was able to answer all my questions and overall it was a good experience.
Customer service is greatI learned that having the same identical business name, address and phone number across the board is important. Chris was awesome he helped me log in to my panel and update some things. Good work!
Learned about GoogleI finally understand how Google looks at my information online thanks to Josh! Great website tips and good information about ranking!
Thanks AleyceAleyce did great explaining the difference between maps SEO and website SEO. Also she made it extremely easy to verify Google Bing and Apple maps. Thanks for helping me!
Good serviceCustomer service rep Chris was very prompt in helping me today. It was refreshing to get something done so fast. Thanks you Chris.
eGumball WORKSI appreciate eGumball so much! This service is good and it works! I have received plenty of business enough to fill all 15 rooms at my hotel. This service has paid for itself and more! Thank you eGumball again for everything!
Easy processLuis handled everything promptly! He set up my Bing, Google and Apple maps listings in just 20 minutes. He helped me with my store front pictures for my Google location. He was a nice representative to work with.
Alex thank you for helping meI learned that a lot of my business information was inconsistent online. Alex helped me with everything and explained eGumball would fix the incorrect info.
Sam is easy to work with!It was nice to work with Sam! He is very competent and got things resolved! He also made the process quick and easy! Thanks for your help!
Great teamI was able to refine my keywords and verify the data online with Temeca! She was great!
Google Bing AppleI have three words to describe Leslie. She is nice, professional and so patient! She was able to help me with Google, Bing and Apple maps! Great customer service.
Great job cleaning up my old online informationI am a happy customer! eGumball did an excellent job cleaning up my old information online! I had been located at my old location for 20 years and I recently moved to a new location. It took eGumball 2 months to clean up everything but well worth the wait! Now everything is looking clean on Google for my business!
ThanksJesus and I accomplished what we needed to do on my account. I was on the fence to continue and he gave me some great stuff and made good thoughts. I decided to upgrade my package and Jesus made it all easy. We changed a few keywords around to help with my progress and he took his time to make any other necessary changes to bring more business my way! Thanks for all your help.
eGumball works hardeGumball works hard behind the scenes to get this done and Chris helped me understand everything eGumball is doing for me! He was straight forward and to the point and gave me helpful tips on how to impact my optimization in a good way. Thanks eGumball
eGumball is great!Ali was able to help me with a solution! Everything is just beautiful and my experience with eGumball has been great!
Thanks for the upgrade!Thanks Ashley for upgrading my package and changing my keywords. I am excited to see the progress on my account and the difference it will make on my online presence.
I gained new customers!Sam Kim was of great help to me today. I love taking advantage of promotions where I can save money.By paying for 12 months and getting 2 free months on Google was a good deal. I have gained several new customers since I signed up with eGumball. Thanks again!
Thank you for explaining everything!Thank you Chris for explaining a lot that I didn't know before. After getting on Google with Chris and going over everything I feel more knowledgeable!
Sam Kim is the best!Sam Kim's customer service skills have been excellent! He has been working with me on a process and I just wanted to let you know I am happy to work with eGumball!
Great Google HelpJosh helped me update my Google account. We have 3 accounts with Google and we only needed one and Josh was able to assist me with that. He helped me also get administrative rights on my Google business page. Thanks for doing a great job Josh!
Great tips and InsightsIt has been 3 to 4 years that I have had my website and Josh is the first persona to actually give me some great tips and insights to get my site ranking! He was able to show me how everything functions and overall really delivered some helpful tips. Thank you Thank you Josh!
Thanks for all your help!Ashley was great help! She walked me through my entire control panel in detail. We went through every feature inside control panel where I was able to extra keywords and extra cities that I am trying to target. She was patient and good!
Above and Beyond!Aleyce went above and beyond with an outside issue today! I wanted to combine two Facebook pages and her looked deeper into how we can achieve that. I learned more about Google + and the importance of reviews. Thank you Aleyce for all your help!
Always great customer serviceEvery time I call eGumball I learn something new! Leslie helped me a lot with Google, Bing and Apple! We changed and updated a lot of my business information. Thank you for helping me
I LOVE eGumballWe are really excited and love eGumball! I appreciate what Lynne did for us today. She helped us with our landing page and updating so much on our site. She got the ball rolling and never put us on hold. I like that kind of service!
Good website helpTraci was great and took care of my account today. She helped me change my wording on my website and sent me several emails in case I needed to make any more changes to my page. Even though she sent me emails I know she would make the changes on my website anyways. Good customer service!
eGumball resolved my Google accountLeslie was able to resolve my complicated Google account and helped me set eGumball as a manager on my business page. She was so patient and answered all my questions. Glad everything on Google worked out!
Happy ClientChrista was just wonderful! She never made me feel rushed and was so patient with all my questions. I was able to understand each thing she went over. I am happy with eGumball's team
Great adviceI called in today specifically because I had a question about reviews. I received an email to be cautious buying reviews online. I didn't know there was something like that out there. I want more feedback on my Google business page and I want to do it the correct way. Ashley was able to give me some great tips on how to get more feedback on my Google +. So far so good!
Thanks JoshJosh is awesome and made this a learning experience! We added some search words that will help and he helped me with a yelp issue too! AMAZING HELP!
Happy ClientI really enjoyed speaking with Josh he was awesome! He really showed me the ins and outs of how this whole online advertising works. Josh made me feel a lot better and clarified so much. I happy that I spoke with him today!
Great teamI learned a lot about how the internet works and how important it is to update information online. Aleyce in particular was so helpful with my Apple maps listing. She answered all my questions and taught me a few new things. In general my experience with eGumball has been great!
eGumball is the way to go!BIG THUMBS UP to everyone at eGumball! Very pleased with the service and the way Chris set my online exposure in the right direction. I have really hurt my online presence and Chris synchronized my Facebook page and Google + and is creating consistent information all on the web. Thank you eGumball and team!
Lynne provides SOLUTIONSLynne helped me establish a better transition for my website and helped me with the content on my site. She gave me solutions which totally made me feel better.
Good serviceTraci totally took care of me. Helped me with keywords and placement online and was able to answer all my questions!
Thanks for being great!I was really impressed with how efficient Rosanna was when helping me. I am not web savvy and it was helpful to have someone that was patient and pleasant on the line. Rosanna made the whole process very simple because she sent me simple emails that I could respond to. I have been a loyal customer for over a year and her service was impressive! Thank you eGumball and Rosanna
So far so good!I finished many steps of the activation process and its been very easy so far! There is still a long way to go but wanted to thank Leslie for helping me with my Google page.
Great workeGumball did a great job with my online presence. Darlene went out of her way to help me and took extra time to bring me up to speed. I received great advice from her and overall had a great experience working together.
Encouraging and Supportive!Jay was very helpful with explaining what egumball is doing and what the objective is. People's affirmations on my Google plus page makes a difference so I will be getting more.Jay was encouraging and supportive of my goals and in the end, he made me feel confident about my marketing decision. I like that eGumball's team is knowledgeable and patient when they go over the whole process. I learned the tools that are being implemented in terms of ranking and Jay did a great job guiding me through Google. Excellent Excellent Excellent!
Excellent service!Aleyce's customer service was excellent! She walked me through all the stuff on computer and went over everything that needed to be fixed. Aleyce was very thorough on explaining what needed to be done and it all clicked. Thank you for all your help today!
Chris was so helpful!Thank you Chris for explaining my online marketing thoroughly and good. He got me to better understand my internet presence. We did steps together on the computer and with that I am more knowledgeable and so many things were clarified on how things are put together.
Happy that I hired eGumballI signed up a few months ago and running my business has been crazy! I finally called in today because I needed a refresher and Lynne went in depth with my entire account explaining my advertising I purchased and all the tedious complex work that goes into it. I feel happy that I hired eGumball to do all of this!I love that they are cleaning up my online information in the directories because I couldn't do it with out them!Thank you eGumball and Lynne
Great service!I wanted to take this opportunity to let you know that Chris was Great! I was so happy with his service and I rate him all top ratings! Thanks for all your help
Great service!I wanted to take this opportunity to let you know that Chris was Great! I was so happy with his service and I rate him all top ratings! Thanks for all your help
I appreciate all the help!Traci helped me with my password to access my control panel. We went through the entire panel thoroughly and I even saw the way my advertising was performing through my statistics tab! I understand everything more and I really appreciate all the help!
I love that eGumball's team is patient!My experience was excellent today with Rosanna! She was extremely patient with me as I created a Google listing years ago and I completely forgot how to access my own listing. She was able to take charge and get into the listing to make all the necessary changes. Way to go Rosanna!
Thank you!Temeca was great! She went over detailed emails and phone calls that I will be receiving from eGumball. Thanks for your call today!
Courteous and Helpful!So far so good! Customer service team is courteous and helpful! Temeca went over the phone calls and emails I would be receiving which included the log in to my control panel. eGumball's team has gone over strong points to set up my account. I really like the way its all going so far!
Traci made this all so easy! ThanksTraci's customer service is A+! She was so patient when I called eGumball today. I was having a problem searching for my business online and Traci assisted me with that. She went through a lot of good things and we accomplished so much! I learned things that I did not understand before and that made this all so easy. Thank you Traci!
Christa you rock!Christa is an awesome employee. Something you don't see in FL. She is prompt and spot on as well as well spoken. If she doesn't know an answer to a question she asks instead of BSing through it. Christa is great!
Friendly TeamThank you Temeca for being professional and friendly and giving me all the information I needed to know today! Thanks to eGumball and your team!
LEARNED A LOTI learned a lot after working with Jesus today! I understand the internet services and also how important it is to get good reviews on your Google places to get bumped up and get more business. I already have good feedback on my Google listing and I look forward to seeing more from my happy customers.
Thank you RosannaRosanna and I collaborated which is great and between the two of us, we got serious stuff done on my account. I appreciate her time and effort on my account! Thank you eGumball
I feel good about this!Ashley eased my mind with her knowledge today. I learned a few new things after she went over all services offered on my account. I feel really good about this!
Learned a lot!I learned that it is important to make sure all incorrect information is removed or updated as it makes optimization easier to have correct information online. Ashley took her time while confirming our information. Thank you for all your help!
Reps are knowledgeable and helpful !Every time I call eGumball I learn something new, and its awesome! Every representative that I have worked with is knowledgeable and helpful.Chris in particular took care of my questions and was able to resolve a few things on my account.
eGumball team provides great serviceTraci is very good and helpful! I had questions about my Google listing that she was able to answer and resolve! Great service from eGumball team!
My account was quick and easy to set upQuick Fast and Easy service today with eGumball! Ashley got to the point and was able to update all my search terms! Thanks
Loyal customerI have been a customer for many years and Christa and Lynne have been the best in service. They took care of my account and have assisted me on my website. Christa is so nice and handled my account like a business person should!
Happy customer!Lynne opened my eyes to things I didn't even know I had online through eGumball! She was so helpful and knew exactly what she was talking about! She turned my frown upside down and made me happy! Five stars for her great customer service today
Great Help! Great Service!Stephen helped me from A to Z. I went from knowing nothing to knowing everything! He made me feel at home and was very knowledgeable. I now understand the entire service because of him! Thank you Stephen for getting me verified on Google.
Working with Stephen has been amazing!I have been working with Stephen for a couple of weeks and he is so patient! He completed what needed to be done and I learned so much about the importance of social media! 5 stars for Stephen!
Call Stephen! He is the best!Great customer service experience with Stephen! He made himself available and assured me I can call him anytime for further help. He explained the importance of getting positive reviews on my Google page and that's what I will do! Good work!
Thank you SamSam Kim worked with us and was able to resolve our account. We really appreciate his ability to establish a payment schedule for us. Thank you for your time and attention.
Ashley helped me get my campaign startedI would like to thank Ashley for verifying all my business information and helping me get through the beginning stages of my campaign. I look forward to the future for my business and my continuing relationship with eGumball.
Rosanna showed me the wayRosanna was wonderful when I spoke with her! I am NOT computer savvy and of course my computer was acting up when I spoke with her. Rosanna took her time with me and walked me through the process she needed me to complete. It only took a few minutes, but I appreciated her upmost professionalism.
I appriciate Ashley's kindnessAshley was incredibly easy to talk to considering I didn't have much knowledge of the service. She helped me understand what will occur next. I look forward to what is in store for my business in the future.
110% Customer SatisfactionTraci was 110%, really polite with getting my service back up and running. She did not keep me on hold for extended period of time. Every time I call in the future I will deal/request for Traci. My time was not wasted and my concerns was address immediately. Getting right to the point without hesitation. I Learn when somebody once to get something done; Traci is the person to ask for. Call ended 110% customer satisfaction. I will recommend eGumball and Traci to all friends and family. Traci deserve 10 STARS!!
Wow, Stephen helped my business move forward quickly!Stephen is who you want to work with! He is wonderful at following up with me. He is polite, knowledgeable, and made sure to expedite my business through the activation process.
Sam Provided Excellent Service!I would like to thank Sam for helping me with my billing issue. He was professional and efficient. I'm thankful I received his excellent service skills when I needed help.
Very Patient and EducationalOur phone conversation was really good. Rosanna was very patient in making sure I understand business exposure. I was not aware; I owned a Google+ page. So Rosanna educated me on the business listing feature. I will give Rosanna 5 stars today.
Easy Fast Process!Ashley certainly advanced the process! She corrected my business name and location and was able to get my entire account straightened out. It truly was great!
George was awesome!Thank you George for correcting our demographics. He checked all sites online reflecting my business information to make sure it was correct and if it is not his team will correct it. He was very nice and provided clear answers. Once the clean up of information happens everything will likely fall in to place. I rate him 5 stars!
Great investment!Aarionna has been so helpful! She is diligent with follow up and always makes sure we are happy with her service.So glad she walked me through my entire eGumball service and control panel. Now I understand everything I am getting and I am very secure about our investment! Thank you so much Aarionna
Sam is fantastic!A+ for Sam! He was wonderful and patient! He resolved everything today for me in billing!
Amazing serviceStephen was wonderful! He set all expectations for me and that alone was amazing! He was so thorough and explained everything in detail about the Google process. Thank you for all your help!
Traci Thank You!Thank you Traci for helping us out so much today. I wanted a feature taken off my website and Traci was able to achieve that in no time while on the phone. I would rate her 5 out of 5 stars!
Good work ChristaChrista was great! She took the burden off my shoulders and sheppard me through the process while being so patient.She went through all my website enhancements and how to fill in the various segments.Christa really got the concepts across, thank you eGumball your help!
Christa is seriously amazing!!Christa my gosh is so wonderful! That sweet women is extremely patient. What ever I didn't understand she would answer. I would personally love for her to work for me and I would give her a 10 star rate for amazing customer service!
Great pointers!I received great pointers from Ashley today! She was so thorough and never rushed when she went over business information with me. I am a lot more knowledgeable about my eGumball campaign and I liked that she went over what I should expect in the next few weeks.
Easy stepsI really loved that Emily knew the control panel front to back,which made it easy for her to guide me. She was so thorough and detailed when she walked me through control panel! Navigating and moving through my panel with Emily was easy. Everything was new to me and now it all makes sense. Thank you!
Thank you for all your help!It was great working with Ashley today. She verified my business information and listing.I even learned how Google ranks the company too! Thank you for all your help!
Thank you eGumballTracy was most helpful when she explained how she will improve my Google listing. I was able to log in to my Google eGumball account control panel and see everything in the workings and what eGumball has accomplished for my business. Thank you eGumball
Sam is pleasant to work withSam was pleasant and took care of my business! He offered me a discount and overall the customer service experience was great!
Ashley takes her timeI have worked with previous online marketing companies in the past and nothing compares to eGumball's customer service. Ashley was just excellent. She took the time to go over all my business information and even better, she brought up some sloppy information that is out there online that she will clean up! I liked that she was happy over the phone to work with me because it made the experience that much better.
I feel good after learning a lot !Thank you Aarionna for explaining the process! It was a learning experience and you were great at explaining everything. I am going to continue to stay on board !
Alex is great to work with!Thank you eGumball for having spanish speakers! Alex was so kind to speak spanish through the entire phone call which made it a lot easier to understand what I am getting. Now I understand eGumball services clearly! Thank you Alex.
Lynne saved the day!Lynne reassured me that I made the right decision. I love that she went into detail about the company and services provided. I would recommend her highly because she took her time to listen and explain.
Professional serviceSam is very professional to work with. We got a little behind on the account and Sam took care of us. He was willing to work with us without being pushy. Thank you for helping us Sam!
Traci was great!Traci changed my attitude about everything! She really helped me understand what was happening with my optimization and even helped correct a mistake that Google make. Thank you Traci for your help!
Great experienceSam updated my cc info and I just want to let you know he did excellent job and I appreciate all your help! I loved the customer service experience with Sam.
Excellent service from JoshI don't think I could have got a better person than Josh! He took his time explaining my account while speaking slowly clearly and positively. I learned a lot during my phone call with him. I never really understood computers and I have been hooked up with you guys for months now and now I am so much more knowledgeable. I service people all day long and Josh's customer service was excellent.
Reps are very informative!Everyone at eGumball has been great. Good call backs, patient conversations and reps are very informative. I am happy with the way things are going on my eGumball account and I appreciate the help especially from Jay, Luis and Emily! Thank you!
Good workSo far I have been very satisfied with eGumball services! Sam did a great job and was excellent to work with!
Thank youSam Kim handled my account today and he was so helpful! We need more billing assistants like him. Thanks for all your help!
eGumball workseGumball worked for us! We came up on the first page in my local town. Darlene was helpful and provided an excellent experience. She was friendly, cheerful and knowledgeable! Thanks for the service.
Sam is great!Sam is very professional. Customer service is huge in a company and he has great customer service! He calls everyday like he is suppose to and is not pushy. He does his job and he does it right!
Thank you for the help!Leslie made this process quickly and easy. She answered all my related questions with clear answers. She is professional and knowledgeable and made good changes on my Google place page. Thank you!
Thank you so much!I was very pleased with the interaction I had with Jesus! He was very helpful and explained everything to me which included insight reports from my Google listing. He was able to get me a better rate on my renewal with an upgraded package after speaking with his manager. I feel good about my renewal with eGumball! Jesus cared about my experience and was so charming and patient. He is a very good asset to the company and I appreciate his customer service.
Darlene is AMAZINGI found my experience with Darlene Mateus of Egumball to be excellent. She was extremely knowledgeable and helpful in assisting me in with my “First Time Experience” with Google+. She took her time and made sure I understood everything in regards to page maintenance and terminology as well as helping us to boost our standings with reviews. Darlene even took the time to send me links that I could incorporate in my Company’s email signatures to obtain the reviews we are seeking. I found my time on the phone with her enjoyable and educational. It would make me suggest that everyone seek Google+ in what ever they were looking to do. I would also go as far as to recommend Darlene as their point of contact, as I know she can help get the job done!!
excellent service!eGumball has excellent service! Sam in particular is fantastic. He took great care of me and made me aware of a late payment. He was quick at responding. I liked that he followed up with me. Thank you !
ThanksLooks like we are getting good feedback based on our Google statistics that were sent to me by Jesus! He walked me through all services provided which was great!
Professional!In the last 6 years I have done work with over 6 companies and eGumball has been the most professional. Aarionna's service was so great because she took her time to go over my entire account.I understand everything better now! Thank you eGumball!
Great learning experienceAarionna helped me with everything today! She was able to resolve a website issue and even taught me how to send her a print screen page. I really appreciate her taking her time to walk me through how to do that because it was a great learning experience.
Great!Christa was really helpful explaining the my panel thoroughly. I liked that she walked me through adding photos step by step. Christa took her time and answered any questions I had. Her customer service was great!
Great customer service with Ashley!Ashley is very informative and friendly. She sent me emails so I can add more keyword phrases for my business and a few other things. Everything is moving along in the right direction. Overall the customer service experience with Ashley was great!
Christa is helpful!I was glad to work with Christa who was helpful! She mentored me and helped me a lot with the website since I am not computer savvy.
Ashley did it all for me!Thank you Ashley for explaining the service very well and helping me understand. I am not computer savvy so it was nice that she did everything for me.
eGumball is a valuable serviceAarionna is the first person in a couple of years that's really helped walk me through understanding what is going on. She really took care of me and my account. Aarionna saved me from leaving eGumball. I saw how valuable it was to have eGumball service me and it has really made the difference. She is one of the best employees because she goes the extra mile!
Thank you LynneLynne was so knowledgeable and pleasant and took her time to explain what you are doing for me and how eGumball works.I will be getting Google reviews on my Google page as Lynne explained that will be helpful.
Thank you TraciTraci was sweet and was able to change my keywords to the ones I wanted. I am happy with eGumball service!
Great job TraciTraci taught me how to personalize my website and explained how to verify our Google account. She did a great job with answering all my questions too! Thank you!
Thank you for your helpJesus showed me how to go into the dashboard and review my statistics. I liked that he explained how the service works and rankings on Google. We made changes over the phone and I now am more knowledgeable after speaking with him. Thanks for your help
Great customer service!Ashley guided me through the whole process in adding eGumball as a manager to my Google + page. She had great customer service skills and took her time to explain so that I understand. She is knowledgeable based on her answers to my questions. Thank you.
Moving in the right direction!Traci was great ! She answered all my questions and was very efficient. I have learned to be patient but the service is treating me well and its moving in the right direction.
People can find meSince I started with eGumball people can find me better online, that is why I renewed my service. Traci was helpful and able to answer all my questions
Emily was great!Emily took care of me and I learned how to do a lot of things inside of my control panel. Her service was perfect!
Great serviceThank you eGumball for great service. Christa walked me through every individual thing in my eGumball account and I really thought that was helpful!
Customer service is great!Customer service has been very good I am impressed! The communication has been exceptional and now I am more knowledgeable about what is going on with my online information.
Above and beyondThe customer service experience at eGumball has been wonderful! Everyone at the company is professional and understanding but Traci in particular went to work for me. I appreciate your company helping me and Traci going above and beyond!
Good advice!I learned that getting customers to leave me positive feedback on my Google + and Facebook could help my online presence. Thank you Emily for your advice and helping me with my control panel!
Traci is amazing!Traci explained everything from A to Z and to care of my concerns step by step. She really understands what I needed and overall provided amazing help! I want to give her 6 out of 5 stars!
Great program!Lynne thank you very much for negotiating a contract that worked for me! she hooked me up with a good program ! Much thanks!
Best service!Lynne is one of the best representatives at eGumball. She has great attention to detail and both times that I spoke with her she left me a good feeling of success!. I do not feel intimidated when I speak with her in fact she has the right answers to justify my concerns! Thank you eGumball and Lynne!
Excellent service!Thank you so much for assisting us in maximizing our presence on the web. Today, I sent the email below to my staff and as soon as I finished there, I forwarded the same email and a copy of my contract with you to another optometry colleague who has 2 practices in California to help him better understand what an excellent service you provide for small businesses like us who are held hostage to inconsistent and non-transparent marketing practices by companies such as Yelp. I appreciate your patience and excellent service from the very beginning when we set up our account and every step since.
Great Job Leslie!Leslie did great at facilitating the process of my company. She set us up as on of your clients on Google Maps and so thorough. I really liked that she was nice and I enjoyed speaking with her. She deserves 6 stars!
THANKSThank you Stephen for explaining the emails that went out to me and for being pleasant. You did a great job!
So helpful!Ashley was so helpful today! We were able to complete the best keywords to fit my business and she completed verifying all my information.
Great!Josh was excellent! We were missing a lot of information on our website and Josh was able to walk me through all features of my site and help me make changes and add information. I rate him 5/5 stars for great service!
Thank you JesusI needed help with my YELP and had questions on my account and Jesus was great ! He gave me good answers and provided great customer service! Thank you!
Thanks for all your help!Lynne was the first person to give me real answers! She took care of me and my account. Thank you Lynne for accomplishing a lot over the phone!
Lynne is great!Lynne is very knowledgeable! She really understood my needs and I was very pleased with her customer service! Lynne is talented and responsive.Thank you so much!
Excellent!Leslie took care of a few important things today! I am happy that she made me manager to all my Google listings. She did excellent!
Ashley is so nice and helpful!We are owners of two companies and want to separate the businesses online presence so that the information is not merged together. Ashley was helpful and understood my goal. We have different phone numbers and addresses online that need to be cleaned up and consistent and that is what Ashley will do. She was so nice and I liked that she told me exactly what she will be doing! Five stars for Ashley!
10 !Ashley took ten things that I needed and took the lead! She was able to lay it all out and help me so much! Perfect help! Between one to ten she gets a ten!
Fantastic Job!I am not a computer guy so I was lost before I called in. When I called in Josh was so helpful! He explained everything thoroughly and I now have a much better understanding of what I am getting! Fantastic Job!
Thanks for your helpThank you Emily for explaining the control panel thoroughly. You taught me how to add more keywords and cities and helped me with my Google plus!
Excellent!EXCELLENT customer service! Leslie verified my Google + and added me as a manager to my Google business listing. Her help was great and I would rate her 10 stars!
WOW! GREAT GREAT JOB!Wow talk about great customer service! eGumball offers the kind of customer service that doesn't exists anymore! Josh was amazing today with my account. He really took his time to go over everything. He was even excited to talk about it and explained the whole time line of things. Also he had great website advice! Thanks for that customer service experience Josh!
Great SuggestionsThank you for your feedback review advice for my Google +! Jesus was awesome help! He gave me great suggestions that I could do on my end to boost rankings.
Stephen made this all easy!Stephen was great! He called Google and got everything rolling! Thank you so much!
Thank you Maria!Thank you again Maria for the professionalism, it is a pleasure working with you!
Good workChrista's help was awesome the first and second time around! She took her time on my website and to help answer all my questions!
Thanks for making it clear to understandLeslie was pleasant to speak with because she was so clear! She explained why she needed to do things on my account in order to get my campaign up and running correctly. Thank you!
I learned something new!Thank you Stephen for helping me on my Google page. I learned something new that I did not know before!
Ashley is wonderful!I wish everyone I worked with at company was as nice as Ashley! She was wonderful at setting up my two business accounts correctly. She had great attention to detail when we did the verification process and was so personable!
Happy with the serviceI rate Alex 10 out of 5 stars! Her customer service was great! I am happy that eGumball has started my web marketing has assisted me with the process.
Thank you eGumball!I am my own webmaster and I got awesome advice from eGumball's rep Ashley on making my website consistent with my information on Google +. She took her time to explained the changes I needed to make in order to create consistency. Also it was a plus that she recapped our conversation in an email after! Thank you!
Great communication!Josh more help than I had expected. I called in to make a keyword change. He made a suggestion using his keyword resource and I liked the keyword he suggested better than what I had picked. He knew what the best keyword was for my business. That is great communication!
Lynne is knowledgeable!I received some information when I started my eGumball campaign that I did not understand. Luckily I was able to speak with Lynne who was so knowledgeable and she clarified the information. Now I finally understand the service! Thank you Lynne!
Happy to talk to REAL PEOPLE!When I call eGumball I speak with real people who know what they are talking about! I am happy eGumball does not use an automated system! I have had a pleasure working with eGumball who appreciated their customers.Christa was awesome! She resolved a couple of things for me and was so thorough and easy to understand!
10 STARS!In the world of Geek, Rosanna is a star! I told her I was completely computer illiterate and the best answer I received from her was "no problem!". She was incredibly kind and thoughtful when explaining the service without all the nerd ism. I really love that she made a phone call out to me! As a business owner I am so busy and it's nice to have a company who reaches out to you! Thank you Rosanna for being so patient and fabulous! She explained everything simple and now I understand!
Cynthia was phenomenal!I have sat in a room for hours with people and I still don't understand. Cynthia was phenomenal! In the first 8 minutes speaking with Cynthia I knew exactly what she was talking about and understood it all! This service is so worth it. She showed me seven YP listings that were online that will be getting cleaned up. I can't believe YP did this to me! I have been a customer with them for years and they have actually hurt and duplicated my information. The whole conversation was an educational experience. When she explained the current status of my campaign, she was blunt. There was no sugar coating and her honesty was greatly appreciated. The biggest plus is that eGumball's team are experts but can still relay information to a customer in a simple clear way. I can see the light at the end of the tunnel!
Thanks!Thank you Alex for helping me figure out how to read Google Maps! I was having some trouble today over the computer and Alex was very professional and patient. I appreciate the time took on my account.
Thanks for all your help!Jesus was so helpful! He really made an effort to help set up my website and had patience with me. I did ask him a few questions that I was happy he had answers for.
Thanks eGumballThanks eGumball for having a great team! Leslie showed me how to be proactive in my Google + page and I even learned how to upload photos. She was a pleasure to talk to!
Cynthia put everything into action!Cynthia she was very helpful at explaining the Google marketing process. She understood what I needed and explained step by step everything she is doing on my account. I love that she was knowledgeable, supportive and understanding. Cynthia put everything into action and helped me develop a vision of what will happen for me through eGumball services. I feel more encouraged and optimistic after speaking with her. I feel such a strong connection with eGumball and the people that work there. Its really a win win situation. You folks understand how to give me what I need!
I understant everything better now!Thank you Leslie for investigating my Google listing further. I am happy she can help me with all this. I didn't know much about my Google listing but after speaking with her I understand everything better.
Great!I went over all my business information found online with Ashley. She did give me great advice for my webpages on my website. She told me how important it was to display my business phone number and address and how Google can see that. Glad everything is moving forward!
Great eGumball Team!eGumball took an irate customer and turned him in a happy one! All thanks to Josh! Josh and I worked and worked together on the website and I feel 100% satisfied with the end result! He was so conscious and reasonable and overall did everything with great attention to detail. Happy to be working with a great eGumball team!
Emily is excellent to work with!I was so happy to hear from Emily today. She was wonderful to work with! Glad eGumballs team is patient because I didn't know much about my control panel. After Emily took her time to go through all features of my panel she offered to help out further if I ever needed any more assistance. Usually companies don't extend an extra hand and Emily did just that! Thank you Emily!
It was easy setting my Google account up!Setting up my Google account with Leslie today was easy. I understood what she was saying because she explained everything so clearly. She taught me how to add photos and post on my Google + page to be more involved. Thank you for teaching me new things Leslie!
Easy process!Leslie made it easy to register for Google! She answered all my questions and was pleasant to work with. Thank you!
Ashley is great to work withIt was a pleasure to work with Ashley today! She went over my business information that will be distributed all over the search engines. She is very knowledgeable and had great answers. Cant wait to for the next steps on my campaign.
Thank you!Thank you Aleyce for setting up my eGumball account correctly. You were able to answer my questions today and explain how this service works. I now better understand everything after your phone call. Thank you!
Thanks for walking me through the entire dashboard!The dashboard was easy to learn with Emily's help! She spent quite some time on the phone going over all the features of the dashboard and answering my questions. She has great customer service!
The internet is eGumball's worldThe internet is eGumball's world .. They live it and breathe it! I am thankful I don't have to worry about my internet marketing because eGumball is taking care of it! It is a lot of information they need to work with and that is their expertise. Josh made it all clear to me when he answered my questions. He is really knowledgeable and can relay complicated internet information to me in a simple way. Thank you for all your help eGumball!
eGumball customer service team is great !Josh is great to work with. He is knowledgeable and helpful and had an answer to all my questions! Thanks for all your help on my website!
Great attention to detail!Aleyce has great attention to detail. She made sure she took down my correct business information when setting this all up. I rate her 5 stars for her great service today!
Thanks for the marketing!Thank you Jay for teaching me how the machine works! Marketing and the internet go hand in hand and Jay gave me all the in's and outs. He is seriously knowledgeable and gave me great advice to gain more business. I did old school marketing and this is all new to me! I am happy I took this route.
I learned a lot !Josh has great tips on improving my Google page with great reviews. I do rate him 5/5 stars for the time he took to go over all my questions and the valuable information I learned.
Darlene is awesome!It is great to work with someone in customer service who is personable and always follows up. I don't mind paying for a service like this because every business needs to advertise. Anything that I need Darlene is always there. She really keeps in contact with me and that is much appreciated!
George has great customer service!George has great customer service and is so polite! He called me from the quality control department and reviewed my business information in depth with me. George is knowledgeable and was able to answer all my questions.
Thanks for the clarification!Jesus and eGumball team are very knowledgeable. I had questions on my keywords as I wanted to change them but I learned it was way to early to make those changes. After speaking with Jesus about my campaign I was relieved to understand the status and the many steps eGumball still needs to complete in order for it to take off successfully.
Darlene thank you!I have been with eGumball for a couple of years now and Darlene has been so helpful. She really has taken her time to go over everything in detail and clarify different Google marketing options I have. I am happy with her service!
5 Stars for LeslieLeslie thank you for helping me remove photos on our Google + business page. My boss is happy we were able to actually get that done since he was having trouble doing it himself. You answered all my questions and overall had great customer service
This really works for me !I was so impressed with Jesus today. He demonstrated patience. He also walked me through all my business keywords and their front page Google rankings.I have confidence in eGumball because this is really working for me. I rate eGumball 5/5 stars!
Of course I renewed service!eGumball appreciates their customers. I have been with eGumball for over 2 years and I just renewed my contract with Lynne at a better rate. I trust eGumball with my online marketing and overall happy with service.
Good service!Lynne gave me great advice for my website. She encouraged me to add meta descriptions to help my website get more visibility. Everyone at eGumball has been super helpful. I will definitely take any advice from service that can help my business.Thank you so much
Glad google marker was fixed!Ashley did great locating my office on Google Maps and fixing the Google marker for my business location! Thank you
5 StarsJosh and I had a good review of the entire campaign. We went over Google Maps and Google + extensively which helped me understand things clearly. I rate eGumball 5/5 stars.
I am one happy client!I am very happy with eGumball services.I have used eGumball services for over a year now and I just signed up my second location with Darlene who was really helpful! She was great getting everything set up. Thank you eGumball
Leslie was great help!Leslie was excellent today! I am happy she found two duplicate Google + pages for my business and is getting rid of one of them. She really is taking care of my Google + page and cleaning it all up. One time I had tried adding photos to my page for about two hours and photos never got published. Leslie was sweet and walked me through how to add the photos correctly. Thank you for your help!
Thanks Jay!Jay was so helpful today! We made many changes on my website and content pages. We discussed my campaign thoroughly and overall it was a really good phone call. Thank you Jay for your great customer service!
Great effort!Aleyce made the extra effort on my account. She researched the two businesses I own to make sure the websites and information does not conflict. She explained how optimization works and gave me realistic expectations. I appreciate Aleyce for answering all my questions! Thank you!
Great team to work with !Lynne thank you for listening to me and completing my requests. The staff at eGumball are professional and pleasant to work with. The overall customer service experience has been great!
eGumball saved the day!eGumball saved the day! The last company I was working with did not set up my website properly and it was a huge mess. Lynne was amazing! She updated content on my site so that it now reflects my correct business information. I am not internet savvy and Lynne answered my questions clearly and easy for me to understand. Thank you thank you Lynne!
Happy with eGumball!Lynne thank you for getting me on a lower rate for my loyalty to eGumball. You had great follow up and made the process really easy!
Great advice for my website!So glad I was able to speak with Josh today! He gave me great advice for my website to improve its visibility. I am glad we were able to discuss my campaign thoroughly and work together.
Pleasure to work with ChristaThank you Christa for creating my coupons! It was a pleasure to work with you!
The whole process has been easy!George was so helpful today! It was nice to talk to someone that no only is educated about how this entire optimization works but made it so easy for me to understand what is happening on my campaign. The entire process has been easy thanks to George!
Emily Rocks!Emily helped with the designing and run through of the website.I really liked that she sent me a video where it shows me how to have my happy clients leave me feedback. Emily explained positive feedback could help my online presence.It was a pleasure to work with her because she took her time and was so knowledgeable.
Thank you for going above and beyond!Stephen finished setting up my business listing on Google +. I am not tech savvy and he went above and beyond with something that was not part of my Google listing. Glad his work will help populate my Google + sooner. Thank you Stephen!
Great team work!Jesus and Christa were so helpful today! Christa was sweet to walk me through the entire website and Jesus fixed my marker on Google Maps as it was further North then it needed to be. Thank you for great teamwork and helping me on my account!
Thanks for the advice!It was nice to call in to get advice from the service team to help get better exposure. I like that I can help my exposure by simply even adding certain keywords to my website. Jesus was great and he answered all my questions. Thank you!
Google set up was fast and easy!Stephen is great! He set up my Google account and answered all my questions! Thanks Stephen!
Everything was resolved today!George is so polite and nice! I enjoyed working with him today! He is so knowledgeable and it really helped to finally get the answers I needed. Everything was resolved today! Thank you George for being straight forward and nice! I rate him a 5+!
Thank you!I love that Elaine explained everything 100% thoroughly. I didn't understand why my business was ranking on page 1 of Google. Elaine showed me all the old business information that is still all over the internet that needs to be continuously updated and corrected. Glad that eGumball noticed all of this online. Thank you for explaining Elaine!
Thank you Stephen for being patient!I am not computer savvy and Stephen was so patient. I really liked that he responded quickly. He answered all my questions and helped me with my website. He gave me advice on how to have my customers leave me positive feedback to help improve our business move up.
Stephen is helpful!Stephen is good at taking care of my business. He was able to help get my Google + listing up and running! I had a clear understanding after speaking with him! Thank you for getting this done!
Nick is great!Nick has great customer service skills and he did wonderful walking me through everything. I appreciate his help with my billing and overall happy with the service provided. Thank you Nick!
Ashley made everything so easy!Ashley made everything so easy. She was helpful and was able to help the activation process. I appreciate that she answered all my questions and was friendly!
Emily is the best! I feel better about my decision !Emily's call today was so helpful! She walked me through the entire control panel and showed me a great feature where I can even add extra zip codes and cities! I feel so much better about signing up with eGumball! I am excited for the future of my business!
Happy with Christa's Customer Service!I am overwhelmed in a good way with all the things included with my eGumball package. Christa was just excellent when she helped me with my website. She educated me on a lot of things and for that I am thankful. She was sweet to create me coupons for my hypnosis business and I just really like that she was patient with me. I will be calling her back to get her help in the future!
Ashley is great!Ashley was great! I like that she walked me through my campaign and explained the next steps. She was thorough and clear and overall was of great help!
I am so happy with service!Josh explained more in 5 min that in 6 weeks that I have been with eGumball. Josh was incredible with explaining the status of my campaign and he helped me understand everything so clearly.I am happy with service! Thank you Josh for your patience and help!
Chris made things clear and very easy!Chris was so helpful! I feel so great after speaking with him and now I understand how everything works. Chris was patient and walked me through how to navigate website. He made things very clear and easy. I enjoyed working with him!
Happy to work with eGumballI rate Christa 5 stars for all her help. She has been incredible walking me through my control panel and website. She has great follow up skills and educated me on the services provided. Happy to work with eGumball!
Great work!Christa and Jesus were so helpful! I had some questions about my Google listing as it was not getting that much exposure. After speaking with Jesus he explained that because I just bought the business from someone else there is still a lot of old business information floating online that eGumball is correcting and updating. I rate them both 5 stars for their attention to my online campaign and knowledge.
Great advice! Great to work with!Customer service has great advice especially Jesus. He was so helpful and even explained how eGumball will achieve my business rankings. His overall advice on how I can even help myself get more internet presence was good. I now know so much about how rankings work and I certainly will get more positive reviews on my Google listing to help rank higher. Thank you Jesus.
Happy CustomerChrista is such an awesome young lady! I couldnt be happier that she was the person who not only answered my questions but made my life easier. She is more than willing to help me and do more. I am so happy to be eGumball's client and glad I am working with someone amazing like Christa. I cannot praise eGumball enough!
Jesus is awesome!I seriously hope Jesus gets a raise. He resolved my concerned right then and there when I made a phone call to customer service. He is great with following up and cares to resolve anything. My listing is fixed! Thank you Jesus!
eGumball does a Good Job!Josh is was very thorough and shared with me a lot of information. I really liked that he understood my questions and had good comments. He also went over what I can expect in the next few weeks. Thank you Josh!
Customer service is so knowledgeableI really like how the customer service team is so knowledgeable. Josh was so informative when answering my questions. My ultimate goal is to rank organically and Josh gave me some advice on how I could help my organic rankings. I am aware now of the difference between local maps optimization and organic rankings. Thank you Josh for straightening it all out.
Jesus has answers!Jesus was so helpful! He gave me some great recommendations and answered my questions. Jesus took on my account personally and will be following up with me per my request. I like that kind of service!
Happy to see results!Christa was so helpful today! I am so happy to see results and am ecstatic to have this work for me. Thank you Christa!
I am so happy!Stephen is great! I was able to get all the answers I was looking for in regards to my campaign. He took his time on the phone with me and was overall great with customer service. I no longer have any worries or questions on my account. I am so happy and I rate him 5 stars!
Jay you are great!Thanks to Jay all my reviews will be up for public viewing. That's essential to my company!
Service is professional and efficient!George was great when he helped me set it all up and I like that he was very professional. He went over my questions and was efficient. Thank you!
Lynne Thank You!Thanks so much for helping us today Lynne! Your compassion and understanding meant so much to me.
I understand how optimization works! Thank you!Josh did a great job with helping me understand how Google and optimization works. I appreciate his help on adding a signature link to our email and explaining how to get our business name out there and how it will rank. Thank you Josh!
I am fortunate to be a customer of yours!George is so helpful. He started and completed the first step of data collection which also included my ten top services so that this info can be pushed to the next tier at eGumball. I really liked that he answered all my questions and listened to what my end goal was. I want to achieve positive feedback from my happy clients and have them post online so old online information gets pushed down. I am fortunate to be a customer of yours! Thank you eGumball for helping me achieve my goal.
Chris is an outstanding individual!I wish I could thank Chris personally for walking me through everything today. He showed me all the work eGumball is doing and more. I am so happy to work with this professional outstanding individual! Thank you! I rate Chris 6 + stars for taking care of me and my business!
eGumball AngelIt was so nice to have someone like Aarionna who was so patient with me. I am not computer savvy at all as I take care of my business and husband which is a full time job. Today I called in to customer service to take a peek at my Ad. Aarionna explained everything in great detail and was so helpful. She is like my angel! Thank you eGumball
Great customer serviceCustomer service is great! Jesus went over all services provided and walked me through my control panel where I have access to review my campaign. I definitely rate his service a 5 !
Thanks GeorgeGeorge was great with the initial quality control. He took his time and never rushed the phone call. He also went over the next things to look out for on my campaign. So far so good!
Jay saved the day!Jay is exactly the kind of person I like to work with! I called in concerned today and he saved the day! He coached me through all the work eGumball is providing and explained everything in detail. I feel so much better about eGumball and its services. I am staying on board because of what he was able to review with me. Thank you thank you Jay!
Jay is committed!I rate Jay today 5 stars! He is so amazing! I was on the phone with him for almost 1 hour and he never rushed the phone call. I asked him so many questions because I wanted to understand it all. I understand eGumball services now and I am so happy with them! Thank you Jay
eGumball has me on the front pageCustomer service is great at eGumball. Josh did a fine job trying to get my listing farther up on the list on certain keywords. He also provided good advice on things to do on my website to help my online presence. eGumball has got me on the front page almost under all my keywords. We are still working on the Kid karate keyword but it is moving forward.Thanks for your help today Josh
Thank you for all your help!Christa did a great job! She helped me with my website and was so personable. She has great follow up skills and had patience. Thank you Christa for all your help!
Stephen's customer service is incredible!Stephen was absolutely incredible.Who ever trained him did an amazing job! Stephen was so patient when I explained that I did not know how to operate the computer. I can only say good things because his customers service was that good. I wondered if he had a background in psychology because his ability to pick up on things was on point. Thankful to work with someone like Stephen because he truly cares. I look forward to working with him again!
I greatly appreciate JayI greatly appreciate Jay. He honestly did do an excellent job. He is very knowledgeable, professional and understanding. I will keep in touch and definitely consider utilizing you all for managing ad words in the future!
Thank you for great service!Jesus was great today! I now have a better understanding of my online marketing campaign. We went over Facebook and how it can help my optimization. Also Jesus explained that getting positive reviews on my Google listing can really impact my presence. He was really helpful and It couldn't have gone any better!
Happy to work with a great service teamStephen was excellent! I want to give him a stellar review because he was very professional and great with following up and was expeditious. I am very happy to work with a great service team!
Happy with eGumballIf you want AAA+ service talk to Josh! He is really great! He took his time to answer in detail every single one of my questions and made me feel really comfortable. I am happy with eGumball!
Love my website!Christa got the ball rolling! I wanted pictures on my site and she has done a good job! Thank you Christa
My campaign is looking goodJesus was great help today. He gave me great advice to help drive my rankings up! I have already encouraged my happy customers to leave me feedback on my Google +. I am also going to kick it up a notch and create a Facebook and Twitter page for my business. Glad things are looking good on my campaign.
Excellent customer service!Aarionna has been excellent and helpful. She always answers my questions and updates me on my campaign. Thank you Aarionna.
I look forward to seeing results!George was professional. He helped me with keywords today and went over all campaign steps. I look forward to seeing results!
Stephen helped me out tremendously!This guy is amazing! Stephen has gone out of his way to help me out tremendously. This is why I am rating him 5 stars! He is determined to make customers happy and satisfied. Stephen really is a good guy and truly cares.
Allie was so understandingUnfortunately I will not be able to utilize eGumball services because of a life altering surgery. Allie was sensitive and understanding when I spoke with her. I really love that she handled everything with sensitivity. I appreciate that type of customer service. Thank you Allie
eGumball's team is positive!Thank you so much Christa for helping me change the verbiage and pictures on my site. You always had a positive answer for everything I asked you and you handled all my request in a timely manner.
Jesus has great recommendationsJesus was very accommodating and knowledgeable. He made a few recommendations for my website because I am looking do the SEO part on my website. He went over website SEO vs Local Maps optimization which was helpful.
Jay was great!It has been a pleasure to work with Jay. He did a thorough review of my campaign and answered all my questions and concerns. I am hoping to do more business with eGumball for advertising as I am opening soon another shop.
I know so much about the internet now!George straightened me out and taught me about the internet. I did not know the difference between Organics, Maps and Google PPC and his explanation was excellent.He just really helped me a lot.
I am happy to stay on board!It was nice to call into service and get qualified for a great renewal price! I am happy to stay on board and continue with eGumball. Jesus made the process easy and even gave me helpful tips on utilizing the whole thing better. Thank you Jesus for all your help!
Jay is so attentive and professional!Jay addressed my concerns and then reassured me about all the benefits of using your service. He was so attentive and professional and I like that he fixed some things on my campaign while on the phone with me. Jay took care of all my needs and that made me happy about this entire service.
Great Service!It was great working with Alex. She answered all my questions and carefully verified my business information.We worked together on Google + and it all fell into place. Thank you Alex!
Josh takes his time!Josh was super! He was so patient and took his time to help me with my website and also to add a G+ button to my Gmail signature. So far so good and I have no complaints.
Allie is wonderful!Allie was wonderful.I normally get automatically drafted on my account on a certain date but I requested another date for the funds to be drafted and Allie happily worked with me. Every time I call in everyone is so professional and polite. I have been very happy with eGumball. It has been working great for me! Thank you
Chris really cares!Chris brought me back to the good side. I can only speak highly of his service. His thoroughness and attention to detail was top notch! Chris took his time to answer every question and I feel like he really cares! Thank you Chris!
Stephen gives great advice!It has been fabulous to work with Stephen! He walked us through setting up our account and just the way he helped transfer and organize our two stores was great! He gave me good advice on replying to reviews online and overall manage our social media presence. Stephen was quick to respond via email and following up. He did a great job answering all my questions.I rate his service 5 stars!
Service team is knowledgeable!Josh is so knowledgeable and overall great at explaining everything. He really took his time to update me on the current status of my campaign and answer my questions. Josh gave me good advice on getting positive reviews for my business on Google.
Thanks for all your help Chris!Chris is great! I want to rate his customer service five stars today because he answered all my questions regarding my website. Also he taught me how to track my keywords and how to get my happy patients to leave me a Google review on my Google business page.
Thank you eGumball for doing great work!Chris was very accommodating and helpful! I just sold the business but I must say thank you eGumball for doing great work and providing great service.Glad you did everything that was promised. Thank you!
Good service and adviceI love the fact that Jesus gave me suggestions on how to increase my Facebook traffic and how to get Google positive reviews from my customers. I like that I could track my progress through the back end control panel. He was so helpful and attentive! Thank you eGumball for your knowledgeable team!
eGumball has generated so much business for me!Chris helped me so much today! I am so impressed with eGumball's services. I have all my customers stating they have found me online and I get many compliments on the website eGumball designed for me. I seriously am thrilled with all the business that has generated through this advertizing. Chris helped me with a situation today where the old company I was with, is charging me and is claiming all of eGumball's work including the website . Chris proved eGumball's work to me and has compiled PDF's for me to show Gear Local. eGumball does what they say they will do and get you on page 1. I am thankful for all the business and exposure I have had through eGumball.
Jesus has great customer serviceJesus was very good at explaining the service making it clear to understand.We reviewed my website for the first time and he was helpful. I can now go in and customize it. I rate him 5 stars for his great customer service.
Chris is nice!Chris is a really nice guy. I am not computer savvy but Chris told me many ways eGumball improves my marketing. I was satisfied with the service and the time he took to contact me.
Jesus thank you for your great service!Jesus was great! He was the only person to thoroughly explain all services provided in depth. I really wanted to know what was included in my package and it was great to finally get some answers. He went over the directory submissions, 6 page micro site and some old information that was posted online that eGumball is correcting. He explained that all this translates fast to Google and helps my business show on page 1. Jesus had an understanding of optimization and delivered it as clear as possible to me. I really got awesome information and now I feel so much better about this entire service. Thank you Jesus.
Happy to see services providedI had called in to cancel services today. I changed my mind! After speaking with Josh I am now so happy with my campaign. I thought nothing had been done on my campaign but Josh showed me results. He has explained the service far better than any rep in customer service. He is professional and articulate. I rate his service 5 stars!
Stephen is excellent!Stephen was really great. He basically went over everything and set it all up correctly. It was nice that he answered all my questions and was able to get manager rights to my Google + business listing.
eGumball appreciates their customers!Jesus helped me understand why my business was not showing under a certain category on Google's first page. He was clear and knowledgeable and even gave me a loyalty customer discount. He is also helping me customize my Google + page with unique photos. Thank you Jesus and eGumball for appreciating your customers!
Jesus is so helpfulJesus was great and helpful today. I didn't understand how it works and Jesus explained services provided clearly. I am just trying to form a great relationship and have my campaign reach it's full capacity. Thank you! Lets keep the ball rolling!
Josh was phenomenal today!Josh was phenomenal today! I had questions on Google maps and my Google+ and Josh covered it all! He is helping me add photos and YouTube videos on my page. Josh pointed me in the right direction there fore I am satisfied with his customer service.
Jesus helped me design my new siteJesus helped me design and personalize my new site . He is taking my old website information and pictures and transferring it to my new site! I am happy that he was so helpful! Now my website is going to have a whole new look. Thank you Jesus for your help and answering all my questions.
I finally have answers!I finally spoke to someone who could address and answer my questions thoroughly. After speaking with Josh I understand the service completely. Thank you Josh for taking your time to explain optimization. I had so many questions about Google and you answered all of them. I look forward to working with you again!
Alex takes her timeAlex was great. She took her time to review my information and keywords before publishing it on the internet. She reviewed some inconsistent information that her team found online that I had no idea was out there. Alex was great to work with and answered every one of my questions. This is just the beginning and I am looking forward to the next steps.
Satisfied with the customer service at eGumballJosh provides great customer service! I spoke with him today and he not only answered my questions but further educated me on the entire process of my campaign and the many steps it goes through. I feel like he was so helpful! I am happy so far!
Stephen is a nice fellow!Stephen is a nice fellow. He was able to successfully add himself as a manager to my Google listing. I am happy Stephen set it up correctly and I am looking forward to great results and more business from eGumball's help.
Great customer service!Jesus went over the campaign thoroughly and went over the current status of my campaign. I do appreciate him answering all my questions as well. Great customer service Jesus!
Aarionna is great in customer service!I had so many questions on optimization because I had no idea how it worked. Aarionna was very professional and educated me on optimization which helped clear up so many questions I had. I wanted to target other service areas and she was able to help me add more.She is going to email me on how to operate a blog through my Google + page as she explained it will help my optimization. Aarionna has great advice and appreciates her customers. Every month Aarionna will email me progress reports and for that i am thankful! I rate her customer service 5 stars today.
Thank you TraciI had trouble logging into my Google+page and Traci was helpful. She is also going to help me add photos to my Google+ because I was having difficulties. There is still a few things that we are currently working on but it is making progress. Thank you Traci!
Happy to see my business ranking on page 1 of Google!I was really happy to see my business on the front page of Google through eGumball's work. Chris educated me on the services provided and I realized that my business will not magically appear on the front page without proper optimization and time. I am staying on board because I am seeing great results!
Jay you are great!Jay was great today! He resolved the biggest issue on my account and was able to have it move forward. I was about to cancel service until Jay showed me results. I am so happy to stay on board! 30 days from today I will review campaign again with Jay to review progress. Thank you Jay!
Christa is sweetChrista is so sweet. I am happy she has a lot of patience with me because I always bother her with many phone calls. I had some concerns because I was not seeing my business name on Google. Christa helped me see that eGumball does have my business on page 1. I know that this service takes time and I have competition but with Christa's knowledge and help, it was nice to see my business is on the right track. Thank you so much!
Chris is really knowledgeable!Chris is really knowledgeable! He taught me how to customize my page and went over the many features on my control panel that I could utilize.I finally understand the service better and how it works. I rate Chris 5 stars for his professional help.
eGumball is very understanding and sensitive!eGumball is very understanding and sensitive. I am so happy I could cry! I am going through a difficult time in my life and eGumball's team has been great to work with. Jay has been so understanding and has communicated with the billing department to work with me. I am thankful for businesses like eGumball that are sensitive to hard life situations.
Thank you Cynthia!Cynthia was great! We reviewed my website together and we both agreed it was too simple with hardly any content. She enlightened me with a new website eGumball can create for me that I had no idea was part of my package! Thank you Cynthia!
eGumball is putting 1000% into my campaign!I had been wanting to do this service for almost 2 years now! I am excited to finally see some great results! eGumball is putting 1000% into my online campaign and I am so happy! Jesus answered my questions so clearly and simple,which helped me understand the service perfectly. Keep Jesus because he is wonderful!
Thank you Josh!I am so happy after speaking with Josh! I don't understand a thing about optimization and he did a great job at helping me understand it all. Josh went over my control panel/website and its features. I love that I can add ten additional keywords in my control panel and track progress. He went over the expectations for the next few weeks which made it clear that there is still so much work to be done. I look forward to seeing my campaign take off and working with Josh again!
I feel good about eGumball!George was pleasant to speak with . I appreciate the professional advice he gave me for my website. I know there was a few things I didn't understand about my campaign that George was able to clarify. I feel good about eGumball optimizing my business. Thank you!
Alex gave me her expert adviceAlex is so helpful! I really liked that she took her time to go over every step of my campaign. We changed a few keywords for better performance and encouraged me to send her photos so she can customize my Google + page. She gave me her expert advice and now I have some homework to do on my end. I give her 5 stars most definitely for being attentive and thorough!
I am happy I hired eGumball!Cynthia was great. She went over service in great detail. She encouraged me to email her photos to add to my business Google + page. She was able to answer my questions and was patient with me. I am happy that I hired eGumball because I am no expert at optimization. Thank you for keeping my account on track!
The service team at eGumball rocks!I am a new customer to eGumball. After speaking with Matt I was curious as to when it would be up and running. He was able to explain the service sufficiently. I appreciate the time and patience he took with me. The service team at eGumball rocks!
BIG THANKS to eGumballI want to thank eGumball for the service they are providing for my business. I appreciate George for being so helpful.He answered all my questions nicely and asked me the right questions. I never felt rushed during the phone call. It's nice to call in and see your campaign moving forward. BIG THANKS to eGumball!
I look forward to doing Google Ad words with eGumball!Jesus went over my entire campaign clearly.He educated me on a couple of other programs that eGumball offers like Google Ad words. He not only spent the time, he took his time to answer all the questions I had for him. After speaking with him I look forward to doing Ad words with eGumball in the future. Usually when I speak with technical guys over the phone I feel confused and slow. It is nice to work with a tech team that can deliver the service clearly over the phone and have me feeling so knowledgeable in the end.
Everything is on the right track!Jesus is the best one you got there!He was able to resolve my issues and answer all my questions.We went over keywords that worked best for my campaign and he updated my address.I really like how my campaign is moving along and I look forward to working with Jesus again! Everything is on the right track!
Thank you eGumballJosh is great and informative. After speaking with him, I now have a clear picture and better understanding of the process and service. I appreciate his knowledge and answers to my questions. Thank you for being dedicated!
eGumball is always there to service you!Alejandra was sweet. She walked me through Google Maps to show me where my business was published before I updated my payment. Then transferred me to Jesus who was pretty amazing. He updated my keywords and helped me understand the current status of my campaign. They were both helpful and assured me if I needed anything else, that they would always be there to service me. Now that's great customer service! I rate them both 5 stars!
Vong has great advice!Vong was very knowledgeable. He gave me advice on a few changes I should make on my website that could help my online presence. He was very patient and I never felt rushed during the phone call.
Aarionna is positive!My experience with Aarionna was such a positive one. She explained things simply since i am extremely not technical. Her suggestions were wonderful and she really helped me so much. I look forward to dealing with her in the future!
Alejandria is instrumental!Alejandria was very instrumental and was able to answer all my questions. I loved that she was polite and professional! I enjoyed working with her because she is nice and very dedicated.Thank you for providing great service!
George has great follow up skills !George is excellent! So far I am so pleased with the service he has provided. Martha and George were able to answer all my questions and are very professional.Since speaking with them,it's now all making sense. I am so busy everyday so it is difficult to get a hold of me but it's nice that George has great follow up skills. Thank you eGumball!
George is dedicated!George was very informative and enlightened me with Google policies. I have been building websites for over 10 years and it is the same principle but different. We are in the beginning stages of my campaign and it's nice that George broke it all down. We were able to get everything situated and all my questions answered.
I understand the service now!I want to give Ryan a 10! He is very knowledgeable and pleasant to work with. He explained the service in depth and clearly. He is really helpful and deserves to be rewarded.
eGumball's service team is professional!Alex was really professional and got to the point. I have a certain way my business name is spelled out and she had great attention to detail. She was able to answer all my questions and made sure my information will be published correctly online. Thank you Alex!
Great job eGumball!Aarionna has great follow up skills and I am staying on board because of her service. She really resolved my issues today and took her time to listen. I was with another company before and they dropped the ball. It is nice to know eGumball's team cares and wants the best for your business! Great job eGumball!
Alex is great!Alex is really informative and sweet. She went over the services with great detail and answered all my questions. I was happy to learn that my Google + page can be customized with my own photos. I feel happy to work with a great team!
Christine is knowledgeable!Christine was a great help today! She is so knowledgeable and was able to answer all my questions instead of transferring me to someone else. She was able to understand what I was trying to communicate to her which was really nice! After speaking with Christine I feel informed and confident with my eGumball campaign.
Stephen is prompt and informative!Stephen was excellent to work with yesterday and today. He is prompt and really informative which makes me feel confident in eGumball. I appreciate the YouTube video tutorial he sent me on how to have my own customers leave me positive feedback on my Google Maps listing. Keep it up!
Your service team is dedicated!Chris was able to answer all my questions today. Some of our keywords were not performing really well so Chris updated keywords to effective ones for better performance. I do like that he resolved my concern immediately. He also went over my control panel where I can track my progress which is neat.
I rate Christa a 10!I am very pleased with the website eGumball created for me. Christa was excellent and I would rate her a 10 for walking me through my entire site front and back. I love that I could log into my site and update information and pictures. The fact that I could even create coupons on my website is a big plus! I appreciate Christa for answering all my questions with patience.
I knew I hired experts!It was a pleasure to work with George because he was so patient with me. I am not computer savvy and he helped me better understand my campaign. I love that it all started making sense to me even after not knowing anything about the online world. George explained my Google listing in detail and how certain information must be identical online. I knew I hired experts! Cynthia was great too! She sent me a step by step tutorial via email that I forwarded to my daughter to make the necessary changes that Cynthia recommended. Thank you eGumball for taking your time with me .
6 Stars for Christa!I had lots of questions and Christa had excellent answers. I want to give her a high mark of 6 stars because she was very patient with my ignorance. I did like that she took her time because I am not computer savvy. I cannot thank you enough!
Jay has been doing a great job!He has been fabulous to work with. He showed me progress on my account and has answered all my questions. Thank you Jay for being very accommodating.
eGumball wants the best for my business!I am rating Chris 5 stars today because he handled my issues professionally and right. I was so uptight about this service and I was getting ready to dispute it with my bank but, Chris resolved all my issues. I have been with so many companies in the past and have felt like they never delivered. Thank you eGumball for having people like Chris to educate and give me advice on my online campaign. I feel like I can really trust you guys now and I believe eGumball wants the best for my business. Thank you!
Thank you for taking care of my business!I have no complaints about the services eGumball has provided. My overall experience with eGumball has been great. Today I spoke with Chris and he gave me a lot of good information and advice. He couldn't have done a better job! Thanks for taking care of my business.
Thank you for helping me understandJay was amazing today!I was about to cancel my account but then Jay explained that there was a lot of old information about my business online that eGumball was correcting.We will continue with services moving forward because we were able to solve a big problem.Jay understands how important it is for my business to be on Google and eGumball is doing just that. After speaking with him I feel confident and educated about the services eGumball is providing.Thank you eGumball and Jay!
Stephen helped me learn something new!Thank you Stephen for helping me get access to my Google + account. You were patient and informative and helped me learn something new. I am happy to see my account moving forward!
Josh you made me really happy!Josh was very helpful and answered all my questions. I was not on the front page of Google before I signed up with you. Josh was able to show me that my business has front page exposure on Google, which made me really happy! My business doesn't show up in Maps when you type in Asian Appraisals but, after Josh walked me through why it wasn't there yet, he helped me understand.
Reward Chris because he is amazing!Chris is literally the only reason I have stayed with eGumball. He has turned my entire experience with your company around. He has provided great service and has done piles and piles of work for me. I appreciate his attention to my account and I am happy to work with him. Thank you Chris so much!
Chris saved the day today for eGumball!Chris saved the day today for eGumball! I was seriously ready to quit! He is the first person who was able to explain the status of my campaign and, for the first time, I was finally able to understand it. He is articulate, professional, and smart. After speaking with him, it all started making sense. In the past, nothing made sense and I wanted out. I am staying on board because I appreciate Chris' knowledge and him helping me understand it all.
Thank you for being efficient StephenStephen was really quick and efficient. Everyone that he said would call me actually did. With just a few phone calls, we were able to get a lot done together. I appreciate that he went over the next steps I should expect on my campaign, which is really helpful and makes things easier for me to understand.
Chris is taking my account to another level!Chris is excellent! I actually feel much better after speaking with him because I was going to suspend my account today. He really is taking my account to another level to help improve things. I did have some issues on my account but now we are working together to resolve them. I am not computer savvy but I am confident in Chris's knowledge after our conversation. He did give me some advice that I will follow through with to help my campaign move forward.
I feel confident with the services eGumball is providing!I called the customer service department today absolutely not knowing what to ask. Jesus was so sweet and patient I had to leave him positive feedback. He really helped me figure out what questions to ask because I had no idea where to even start. After our conversation I feel updated and confident with the services eGumball is providing. Thank you Jesus!
Chris takes his time! Thank you so much!I like that Chris took his time to go over my issues today. I know he was listening to me because he reiterated all my issues back to me. He updated my correct address because the previous rep before had it incorrect. Also I wanted a logo added to my profile and he is happily helping me publish the image. I appreciate Chris's attention to detail and I look forward to working with him again.
A big thank you to JeanineJeanine was wonderful to work with and was very helpful. I am happy with eGumball because they have stuck to what they said they'd do. I feel like I'm in good hands.
Jesus is dedicatedJesus was very helpful and was able to answer all my questions. When I made requests with him, he took action immediately, which is awesome! My overall experience with eGumball has been great.
Traci is an amazing employee!Traci is so professional and has great listening skills! I would love for her to come work for me! She really is wonderful and patient and never got aggravated while I took my time to do a few online searches myself. She helped me figure out what's going on with my account and website. I think you all do an amazing job especially Traci! Ever since I have been with eGumball I have been on top! Thank you so much!
Stephen is informative and patient!I have had a good experience with eGumball so far. Everyone especially Stephen there is informative and patient. I love that the service team gets back to you on time and has great attention to detail! I have nothing but good things to say about your team. Thank you for your services!
Jay was positive today!Jay was very clear and positive today! Jay was really informative and provided me with a lot information to help me understand your services clearly. I had no idea that there was a lot of inconsistent information on the web about my business that eGumball was correcting. I am thankful for your services this year.
eGumball provides a very easy business verificationI would like to thank Martha for her quick and efficient business verification. She did a great job making sure my business information is accurate.
Christa Was Excellent!Christa was excellent and very helpful to work with. She was very thorough in explaining my account features. So helpful at the beginning and look forward to working with her in the future.
Stephen Did Just Fine!Stephen did just fine in addressing my concerns. He was articulate, friendly, and very helpful setting up my Google+ page.
Ryan Was Very Good, Very Helpful and Very Patient!Ryan was very good, very helpful and very patient. He explain in detail how the process works for promoting my business. Ryan even worked with a third party my son; explain to him also how things work overall.
Thank you for your expertise VongI would like to say how grateful I am that I got a hold of Vong. He helped me with advice to improve my website to gain even higher ranking.
I will be calling Chirsta again if I need a recap on the control panelChrista was excellent to work with. I love the how the control panel makes me aware of where my business traffic is coming from and I can control reviewing it when I log in. I will be sure to call Christa if I need a recap of how to use it.
Jay was So Professional !I loved speaking with Jay. He was so professional, thorough in his explanations, and he answered all my questions. He did a wonderful job.
I am brand new to internet marketingI am very glad I called live customer service today! Elaine was incredibly helpful and was able to accurately clarify the service to me. I will no longer use the phonebook be my primary marketing tool. Almost everyone is going to Google in specific to look for what the need and I finally joined that world.
Jesus.. Took Care of Things!Jesus was very on point in answering all my question. His work was very punctual when he followed up with me. Jesus took care of things real smoothly i recommend eGumball.
Lynne was Extremely Helpful!Lynne Corente has been extremely helpful in exploring a variety of approaches to increase our company's Internet visibility. The result has been a steady increase in site hits and potential client interest!
Chris P was informativeChris P was very personable and I loved that he was the rep who helped me with my account. I didn't know what else I could do on my end with my listing to help gain trust. He showed me what to do. He is very sharp.
Christa was helpful in my micro template designChrista was very detailed and helpful when designing my micro template. I appreciated her technical knowledge.
Thank Your For Taking the Time!I called in to get a very thorough report of my account. Jesus took the time to educate me in detail, even though I was very frustrated. Thank you for your patience and going over my business profile.
I appriciate eGumball's wonderful customer service!I would like to thank Christa for her knowledgeable, but easy to interpret responses to my questions as I am not computer literate. I greatly appreciate her excellent service skills and her time.
I have a compltely different outlook now!I was incredibly impressed by George's demeanor. He kept his cool completely when I was upset. I was upset that I didn't understand the service and that was changed after talking to George. He did a complete 180 on my outlook and now I understand how eGumball will help me. 5 stars for George!
Provide Caring and Quality Customer Service!I had the pleasure of speaking with Lynne who made me feel really comfortable and good about the service you are offering. Thank you so much for speaking to me in a respectful way that made me feel very at ease. Thank you so much, you definitely understand how to provide caring and quality customer service!
Jay Was Awesome to Work With !Jay was awesome to work with. He was very helpful in answering all my questions. I would absolutely recommend this service to other companies to gain internet exposure. I actually have referred business owners to eGumball already!
Jesus was very Friendly and Helpful !Jesus was very friendly and helpful when I called today to go over my account on Egumball. He answered all of my questions clearly and also provided suggestions on ways I can boost my google plus page. I would definitely recommend Egumball to other businesses.
Ryan was fantastic to work with!Ryan is through with the service he provided. So far I am very happy with eGumball!
Jesus.. Very Professional and Courteous!Jesus was very professional and courteous. He definitely deserves a gold star by his name and my suggestion to eGumball is to hang on to him! He would definitely get a bonus if he were my employee. His great representative and good man.
Ryan was a great help!Ryan was incredibly prompt when returning my calls and patient. He has superb communication skills and is knowledgeable.
Got everything taken care!Jesus did great! He got everything taken care of. It was a simple process changing my payments. He went through the whole contract and explained it thoroughly he showed me all the new things happening. Also helped me with one false negative review, he helped rebuttal that.
Thank You So Much!Hi Elaine! Thank you so much for the updates. Since you took over my account, I see a real difference! The screenshots are a tangible way to see the results. I really appreciate your work and personal service!
Elaine's hard work has increased my map ranking!I have had nothing but wonderful interactions with Elaine. She is diligent about returning my phone calls and following up with me. Her hard work and suggestions to improve my website has significantly increased my map ranking.
5 StarsMatt was nice, helpful, and felt like the situation was resolved. I'd rate him 5 stars.
Outstanding Job!Jay has been a been an enormous help on getting my google webpage up and accurate on Google. He has gone above and beyond to help me and I really appreciate his kindness and care
George and Jesus were Excellent!George and Jesus were excellent! They addressed all my concerns and questions I had. They got to the point of my issue quickly and efficiently.
Elaine is fantastic!Elaine is so nice, positive, and professional. The last marketing agency did not return my phone calls, but Elaine ALWAYS does. I can count on her. eGumball is the complete opposite of the last agency. They deserve to be the world leader of Google marketing.
Ryan was impressive with his service skillsI loved the service Ryan provided in regards to my account. He was very detail orientated. I need in a company as well as the reps I interact with. eGumball has exceeded my expectations.
Impressive staff at eGumballI've had nothing but wonderful interactions with people I've spoken to at eGumball, especially with Ryan. He paid attention and understood my needs.
Jesus Was Wonderful!Jesus was wonderful! He explained the service very well. I now have a better understanding of how my campaign works. Thank you!
If you need clarification about your account, ask to speak to Jesus!Jesus was very helpful and clearly knows his craft of maps optimization. He gave me tips on how to increase ranking and how I can save money in marketing by continuing the fantastic service provided by eGumball. I will be a long time client.
Thank you for educating me Jesus!I am glad that when I called customer service today I was assigned to Jesus to walk me through my account. He went into great detail which greatly appreciated.
George is very patient!George was wonderful to work with. He didn't rush me and explained the services in a way that I could understand as I am not computer literate.
Genuinely Cares!!I've been working with Jesus from the beginning of my campaign and I have to say is that he is great! He genuinely cares about my account and always calls me back when he says he will. I can always count on him.
George was Phenomenal To Work With!George was phenomenal to work with. He answered all my questions and explained how the service worked in detail. I can say that I am certainly satisfied with service from eGumball.
So Far So Good!Everything so far with the service was fine. I look forward to working with eGumball. Ryan was Great!
Knowlegable staff makes it easy for me understand the serviceMartha was a very accommodating when I spoke with her about my account. She was very rapid with her email responses and educated me more in depth about the service.
Ryan is exceptionalRyan was so polite and I appreciated his expertise. He is very skilled and well versed at his job.
A big thank you to George!I want to thank George for taking his time ensuring my account is accurate and up to date. It was reassuring to know that eGumball wants my business information as consistent as possible online.
Jesus and Martha are incredibly professional.I am a satisfied client. Jesus and Martha are very through and if I need more help with my account in the future, I will certainly be talking to one of them.
I am not computer literate, but Christa completely helped me with that.I do not do well on the computer but Christa made the walk through of the control panel so easy for me. I wouldn't have understood the process without her.
Jesus works wonders!Jesus did a wonderful job explaining the service to me more in depth to me. He was honest and straight forward about the service which I greatly respected.
Very Professional and Very PatientMartha was very professional. She answered all my questions and was very patient. She was a pleasure to work with. I am also really happy with service!
Martha was a great help!I want to thank Martha for her kindness and help with my account. I'm off to a great start with eGumball and look forward to productive campaign.
I only work with AarionnaThere are so many positive things I can say about Aarionna. I can start off by saying that I only work with Aarionna. She ALWAYS returns my calls and follows up when she says she will. She explains my account to my in detail, but breaks it down so I can understand it. I am a very happy client.
Martha is very effiecient at her jobI am very satisfied with the service! Martha was very informative, friendly, and efficient in making sure my account is good standing with Google. I will be recommending eGumball to fellow business owners who want to increase their visibility online.
eGumball is on the ball!I've been working with Ryan on my account. He is so upbeat and answers my questions without me even asking them! I have had zero results with other internet marketing companies, but eGumball has changed this for me. I love the service so far.
Great & Wonderful Job Ryan & Jeanine !!Ryan was great and very helpful. He was wonderful at following up with me and always returned my phone calls in a timely manner. Jeanine was also more than willing to get in touch with us quickly and I greatly appreciated it. Thank you eGumball!
Thank you eGumball!I want to thank Ryan and eGumball for their hard work on my local listing. I look forward to growing my business!
Ryan did not give up on me!I worked with an internet marketing agency in the past who did not help me, but working with eGumball now has changed that. What a complete opposite situation to what I was dealing with. Ryan at eGumball was fabulous! He was very patient and fixed an issue I had been trying to fix for 3+ years. Thank you!
eGumball works wonders!I've been working with Ryan on my Google+ listing and I'm sure glad he is taking care of my account! He always gives me updates and clears up any issues right away. He is my favorite person to work with at eGumball.
Ryan!! Very Calm and Very Helpful !I was very upset when I called, but Ryan was very calm and very helpful. He did a great job clearing the air and addressing all my concerns.
Wow, oustanding work Jay!I think Jay has done an outstanding job in helping me sort out my questions in regards to my Google+ listing. He has been very considerate and hard working on my account. I appreciate all he has done for me.
Your beautiful California weather creates wonderful reps to work with!I worked with George. He was so friendly, helpful, patient, and professional. I know you that have such nice weather there in California and it corresponds with the pleasant reps I have interacted with so far. I can tell that he loves his job!
Very Nice ! Very Helpful! George V.!George was Very nice, Very helpful, Very positive experience, Very patient throughout my computer acting up and me having to keep placing him on hold.
Its Been Good! George V.Its been good so far, hoping this will legitimately drive interest of customer to our business. I look forward to seeing the end results.
George goes above and beyond service expectations!George was wonderful to work with! He was a great listener. I appreciated him explaining the service in detail for me.
George provided a Great and Wonderful Experience !I had a great and wonderful experience. George answered all my questions fully and i feel pretty safe, all my business information corrected in a efficient manner.
WONDERFUL !Jay Wright has been WONDERFUL in helping me with our firm's account. I'm not really savvy about technology/internet issues, and he has a great way of explaining things in a way I can understand. He's been very responsive to my many questions and concerns. Thank you!
New Layout Looks Much Better! Wow!Christa, I just saw the new layout and it looks so much better!!! I clicked on my refresh button and saw how the borders were now in red and the set up of the format was rearranged. Much better!!! On the G+( page in the photo square box) it shows one photo of the decorative wall and 2 photos of the man rolling sod and no photo of the water fall. Thanks for the hard work
Understanding Our Business GoalsGeorge is great, been very professional, very patient .. and we understand each other during our communication; to accomplish our business goals.
eGumball is the best SEO companyCustomer service was critical in helping me get my website to rank on maps and search engines.
Freddy was a pleasure to work withFreddy was patient, pleasant, detailed, informative with services provided. Thank You eGumball!
Thank you for working hardJesus explained some things on my account that I was not knowledgeable about before. He helped me understand and made some great suggestions on getting Google reviews. He works very hard ! Thanks
Thank you George!George was very personable and a great help! I have high hopes of the service.
Lynne was very helpful!Thanks a lot for your help Lynne! I think eGumball has a good product. She was very friendly and descriptive in explaining the benefits of the company.
Lynne provides excellent customer service!!Thanks again for the detailed report, we really appreciate it! Keep up the great work. Kudos for such great customer service.
Freddy was a great help!I am not computer savvy at all and Freddy guided me through the whole way! He showed me the facts about my business and I am very pleased. Freddy was so kind and reminded me how happy I am that I have such a wonderful company doing my online marketing.
Thank you, thank you!!I am very happy with the service. Allie is fantastic and very helpful. I was initially unsure as I new to this form of marketing, however Allie and your staff have absolutely gone way above standard customer service. I would like to thank Allie and the eGumball staff. I look forward to our future working together.
Excellent service Sam!Sam was excellent ! He couldn't have been more helpful and polite! Great personality and excellent to work with. He was easy to get through!
Thank you for the excellent service..Lynne I just want to thank you for the excellent service and the way you care about helping people! I have been in the people business for 45 years and it was a pleasure doing business with you. Thank you for caring about your customers!
Darlene was Very Empathetic.Ms. Darlene Mateus was very empathetic and helpful to me today when she called my office to hear my concerns!
Chris M is as good as it Gets!Chris M did a great job, he was very knowledgeable. He definitely saved this account he was very patient with me and I was upset. He never showed any type of negativity. He took the time to go over everything with me today. You need to have more Chris M in your company. He is as good as it gets!
I really have appreciated working with her.Dear eGumball management, I am very happy with the work of Lynne Corente. She is knowledgeable about your services, the needs of the customer's businesses in internet advertising, and she educated me on some of the working processes of Google search. She is patient, honest, and helpful, and I really have appreciated working with her.
When we need you DarleneDarlene, thank you so much for reaching out to us and helping us with the service we need to expand our customer base. You are truly a fun and easy person to talk to even if I am not computer savvy you walked me through the ins and outs to figure out this computer! I am pleased with the Christmas offer and the continuing support. When we need you, you are there! Looking forward to working with you
She's a great asset to your team.Darlene has relentlessly trying to get me to do what I need to. But she's very good and I totally appreciate it. ;-) As an internet marketing professional in my past life, all of this just gives me a big headache. And that's why I'm happy to have her working for me/us. She's a great asset to your team.
Darlene answered all my questions.It was so refreshing to have someone who was so friendly and helpful, that is hard to come by these days. Darlene was so patient with me and answered all my questions.
You were superbI want to thank Freddy very much for your knowledgeable assistance and advice when I called in last week. You were superb!
Great Asset to my businessAllie you were so gracious and helpful on the phone this afternoon. You were able to expedite my request regarding my medical issues. eGumball has been a great asset to my business. Thank you for all of your efforts!
Pleasant ExperienceMy experience with eGumball's Service Specialist Darlene has been very pleasant. Darlene is very good at her job. I look forward to continuing business with eGumball.
Happy With eGumballTo egumball, I am very happy with the service of Darlene ! She has guided me through the process of more effective use of SEO. When I signed up I was used to a former company that took care of all the details. In fact, they kept my in the third position without any effort on my part. My position dropped with e gumball because I didn't set it up correctly. I was frustrated until I talked to Darlene who guided me on how to position my key words in my website. She helped me to choose more effective words to use. She has educated me on more effective use if your service. I am confident that my rating will improve. She has been a go to adviser on google phone calls. I had received several calls and emails from other SEO companies disguised as google. Darlene explained that they were not connected to google and they were lookin for my business.
eGumball is a great team!This team eGumball is just that a team this group of young adults work well in team effort also coordination to bring others to succeed when others succeed the company will be recognized as helpful that makes for a very good company....... thank you Vicki.
Joy to work with Allie.Thank you so much for your kind help and advice today Allie. You were very helpful in answering my questions and listening to my concerns. It is a joy to work with people with such a lovely attitude.
Very Pleased with GeorgeI'm very pleased with the services George V has provided in getting us set up for the Search engines. It was especially accommodating of you to communicate with us via email, since the phone was in interference for our business.
Thank you DarleneI would like to thank Darlene in the customer service dept. at egumball for being such a wonderful person and take time out to help me build my business. I wish there were more people in this world who would take pride into other people's needs. If you were here I would give you a very big hug. We converse like we've known each other for a very long time. Shelia's Hair Salon would like to thank you very much. And I will keep in touch with you!
Best Service.Thank you Lynne for all your hard work and energy you put into my account. You guys are the best service!
Very Pleased with ServicesToday I was very pleased with your services. Aarionna was able to help me tremendously. So I would like to say thank you for all you help, I would gladly give some of my colleagues your information. Thank you again.
Very HelpfulE Gumball Service Specialist Darlene has been a pleasure to talk with over the phone. She is very polite and very helpful
Great RankingsDue to unwanted circumstances I have to close my doors, I would like to say that Allie from eGumball was very helpful and courteous to me. My rankings are great with this company and I wish them all the best. Thank you very much .
Excited to be a long term customerI just signed up with eGumball and I am already seeing progress. I have many customers coming into my store saying they found me on the internet. Everybody there is so amazing, especially Allie she was very helpful. I am excited to be a long term customer.
Egumball is a pleasure to work withIt has been a pleasure dealing with Egumball and Aarionna I have received more business, but I have to give up the business due to illness with my husband. I no longer will need your services also because I am retiring. I would like to tell you that having you for my business was a real pleasure and my business was doing very well because of you and if I have the chance to tell anyone that you are the business to use. Once again thank you.
My customer service experience was excellent.My customer service experience was excellent everything from when I received the sales call to when my account was being handled in house by different customer service reps. (Aarionna) was very patient with me and helped educate me on my first page rankings and helped assist me with my requests in a professional manner. Everything that was promised to me on the sales call I did receive and within the time frame I was told I would receive it in. Within the first two months eGumball was able to get my small business up on the first page of google and I was very satisfied with my placement. I would rate you guys a 10/10 and would refer any business That is looking for SEO to your company.
I just wanted to say thank you.I originally obtained advertising through egumball in March of 2014. I had regular contact with various representatives for the first few months as we established key works relating to our business type. Every representative I had contact with during this time was helpful and friendly. Throughout the 6 month advertising adventure I surveyed all my new clients to identify where they heard about our business. I feel every representative I have worked with has been very professional. I thank you all for your time.
Well-trained and friendly associates!I have signed up for the e-Gumball services about 6 months ago and have been very pleased with their services. Over time I have learned to always request complete and transparent contact information and full documentation of all pertinent information for my records. Initially they offered all of that without my even asking them. Every time I called them with any issues I was always able to speak with well-trained and friendly associates and every time my concerns were addressed to my satisfaction. I am now positioned in multiple places throughout the internet and I am grateful for e-Gumball to have taken that chore off my hands and mind. They are a reputable company; I can recommend them.
Thank you from everyone hereI wanted to really take this time out to tell you how amazing you were in handling my case. I previously called twice and I felt the customer service reps were good but their was no resolve not sure what happened exactly. You made sure my issue with the domain transfer was resolved immediately. When I called the first time and you kept your promises to call me back. I was so impressed from your politeness, your intelligence, your experience in with the control panel, your patience, your ability to listen and answer exactly what I wanted to do. There are very few of you in this world. I wish you and your manager were here to give you a big thank you hug. I am so happy I was able to get the site going quickly it was imperative to the business. Thank you from everyone here. I hope your in town with your team come down anytime and well take care of you.
Happy with eGumball's ServiceeGumball has been a great help to my business. I am now at the top of Google listing for most of my keywords. I am receiving numerous calls from customers throughout the area I advertise. I am happy with the service I am receiving.
Very Happy And Pleased With eGumballI appreciate customer service always addressing my concerns and helping me understand my questions. They are very patient and always have suggestions on boosting my listing. It took some time to start seeing results, now I am constantly seeing my search results. I am very happy with the service and this company.
eGumball helps their clientsWe have advertised with Egumball for many years now. We at TEK Roofing Co. have been satisfied with the quality of our advertisement and your customer service. Thank you for the excellent job you have done with both.
eGumball Local Search Is Excellent!eGumball has proven to be an excellent choice for our company. We are very impressed, we are coming up where we want to be and we are on the receiving end of new clients.
Keeping Busy Thanks To eGumball.Very Happy... ...lots of new clients...eGumball helped me expand my business and I now have two listings!
I Would Recommend eGumball To Everyone.My name is Sean Cullen and I am a small business owner in Omaha NE. I have recently started to use eGumball as a form off advertisment to grow my business. The Customer Service has been great to me and very nice to work with. Cassi was very patient with me and went the extra mile to help me with my campaign. I would recommend eGumball to anyone looking to expand their business.
I Am Getting Phone Calls. Thank You eGumball!Thanks to eGumball, most calls I get come from people finding me on Google!
eGumball is polite, patient and is easy to understand..I greatly appreciate your politeness and willingness to help me with all my questions. The service has been not only helpful but profitable to my own business. Thanks for everything
Never To Listen To Another SEO Company Again! Thank you eGumball!I have worked with this company from the time they were a two person office. Right now I get about 2 to 4 calls a day from other SEO companys, "try us, oh we are the best". I did that once, and I will never do that again. What a mistake that was. I have a new rep. I love working with Brittany, this lady is very helpful and she never rushed. She got us up & going faster than we planned. Thanks for your help.
eGumball is a Professional PartnerFrom my perspective eGumBall Inc., is not only a great concept but has been an outstanding business partner. For any Internet based business such as Inovus Technology Solutions, LLC being able to get extra support in having your customers find you is a key point of success. Your services have help optimize where we place in search results and has made a difference in our overall customer activity. Thanks again for your services and your support
After years of service, eGumball still delivers phone calls.Having operated the oldest resume writing service in America over the past near 20 years, the advent of on-line focused employment search and recruit demanded that I adapt to the moment to ensure that the continuum of service would be sustained. Along came eGumball. Now after yet a few more years, the phone still rings and I not only am available to the local clientele, but also enjoy surplus business from customers around the globe ... all because I can rest assured that my company name will display at the top on sundry search engine results as a result of the folks at eGumball. I have referred your service to many of my small business counterparts, and will continue to do such. I most deeply appreciate it ... keep up the good work !!!
Money Well Spent With eGumballYour perseverance on my Google Places listing has paid off. Thank you eGumball!
eGumball Is A Partner Of Success.Your attention to detail about my industry and my business in particular, as well as ongoing personal attention and follow-up, makes you one of our important partners for success today. Thank you for all your hard work through it all.
eGumball helps their clients.My name is Richard Talbot. I am the owner of Talbot Investigations. For the past year I have been using egumball to increase the traffic on my web site. I have seen a steady increase in my customer base which I attribute to egumball. I have also found there customer service to be very helpful, especially Kate in billing. If your looking for more business via the Internet then I would strongly advise you to contact egumball.
eGumball Is A Good ServiceI was spending about $35,000 per year and eGumBall showed me how to cut that cost down to $14,000. Thank you eGumBall, you couldn't have helped a better guy. eGumball set up my own Places page and Adwords account. I pay Google direct while eGumball manages the confusing end of my map placement. I would give five stars if it weren't for all the changes with Google!
Renewing My Agreement With eGumballWe appreciate the service with eGumball. They have provided a fantastic service for us. Our have ranked very well with very good keywords. We even decided to stay with them after our initial term.
eGumball operates a ethical service by Google Guidelines..Cassi in customer service has always answered my questions and concerns. She has helped me understand a little more each day about how they work. All my problems with old business data on the internet was resolved in little time. They have definitely made my own job easier. We even decided to add another campaign after noticing results from our 1st campaign. eGumball is amazing and they make sure to follow 100% of Google’s Quality Guidelines so our business will rank.
Excellent Performance From eGumball.Egumball did an excellent job getting my business ranked high on Google Maps and helped me maintain that high ranking. They are also very quick to respond to my emails and questions and continue to provide the great service they promised. I highly recommend Egumball.
I Recommend eGumball To Anyone Who Needs This Service.Cassi at egumball made a great effort in explaining the service to me. It’s comforting to know someone is doing such a good job for you. With the Internet you never really know if you’re getting or what you are paying for. eGumball took the time to show me what was going on. I know now that my money is actually going toward something real.
eGumball Is On Top Of Their Game.eGumball is very efficient, they have gotten us super results, provided services promised, and never left us hanging to wonder what is going on with our account. Every time we called in someone would always pick up or return our calls. They have made the most difference in any of the advertising dollars we spend, by about 15 to 20%.
I Am Not An Expert, But eGumball Is.I recently signed up with eGumball. Thank you already for the time you spent with me yesterday. I really appreciate your patience and clear explanations.
Eye Opening Experience at eGumball.I called eGumBall with questions about my site and how I get optimized. Jeff B got back to me the next business day and really opened my eyes to the benefits and value I have been receiving."
eGumball As Refreshing As Can Be.eGumball has been extremely beneficial to my company. It has enlightened and motivated people to spark up interest in doing business with us!
eGumball Brought Me New Clients.You have been thorough and conscientious in your work on my behalf. Your work has paid off in the form of new clients that have found me online.
eGumball Provides A Great Face To The Internet Servicing!I want to commend Egumball and particularly the billing department for being sensitive to the vulnerability of senior citizens. The internet economy sometimes seems faceless and impersonal. I will take every opportunity to recommend Egumball as an ethical and humane exception.
eGumball's Micro-site saved me $1500.00 over the cost of a new one!The micro-site you helped me design looks very professional. The Customer Service was very friendly and understanding. They responded very quickly to any questions. I especially appreciated Christine. She was so helpful and offered to help with any questions or problems I had.
eGumball Smart. Patient. Helpful.The staff at EGumball couldn't have been more helpful, smart and patient in helping me create positive results for my website.
eGumball Knows It's BusinessAs soon as my campaign was organized and re-verified, my business listing appeared the next day and on the front page! eGumBall literally walks on water!
I Get 3 to 5 calls a week from eGumball.I would like to take this opportunity to thank you for the excellent service egumball has provided my professional limited liability professional corporation as an SEO local search provider with Google for the last 6 years. My Google listing is on the first few pages of the search and I receive 3 to 5 calls a week from potential clients. I have contracted with other, more expensive, legal advertising services and not gotten nearly the results. The web page egumball provides is professional and informative, and can be updated. I recommend egumball for professional advertising.
Incredibly yours eGumball!I have been working with egumball for a few years now. All I can say is that they have been incredible to work with. Their staff is so helpful, they are totally fabulous. They are always there for you to help whenever they can....THANK YOU egumball inc.